Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate this Salem contractor 4.9 out of 5 based on 48 reviews, with the owner responding to 31% of them. Customers frequently cite professional conduct, punctuality, and high-quality work across fencing, tree removal, restoration, and cleaning services. Positive feedback highlights clear communication, competitive pricing, and thorough cleanup after projects. A recurring criticism involves payment methods, specifically that the company accepts only cash or checks without prior notice, causing inconvenience for clients who prefer card payments.
Data from Google, last updated November 13, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.
Bar = this company · dark tick = category median.
48 Google reviews we collected
Phrases our text analysis found in 42 written reviews
How often each topic comes up in the written reviews
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great job installing black aluminum picket fencing.”
“They were extremely nice and very informative about their services.”
“Definitely recommending them to anyone who asks and we have already had several neighbors and friends inquire about who we used since it really looks amazing!”
“Hard working employees and the job gets done in a very affordable and professional way.”
“I know Ofir, he is a competent, trustworthy worker!”
“Every aspect of our project of removing four very large trees was handled promptly and professionally.”
“We had a response within a hour of making an inquiry to be followed up with an estimate the day following.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired United Structures | Fencing | Restoration | Tree Service Salem for 2 kinds of job. Pick one to see what they paid and said.
Great job installing black aluminum picket fencing. They had the best price and best warranty - lifetime - and transfersble to subsequent owner. Highly recommended company.
They were extremely nice and very informative about their services. They took their time and even gave us some great tips and tricks when using! I honestly thought I would just use them forever.
Their services are so amazing that we can not select any other company when we have use them once.
We had the most wonderful experience using this company. From the quote process to the quality of the work and everything in between, we are very satisfied with the services we rendered from united structures! Definitely recommending them to anyone who asks and we have already had several neighbors and friends…
United Structures is a great tree service company. I recently had several oak trees removed and am very pleased by the service they provided. Dominic and Ernesto are diligent and hard workers, always courteous, accommodating of my wishes and respectful of my property. Office manager Izzy kept me up to date of the…
Every aspect of our project of removing four very large trees was handled promptly and professionally. We had a response within a hour of making an inquiry to be followed up with an estimate the day following. The two man team that came out a few days later were incredible. To be specific they knew what they were…
| Job | Reviews | Category typical |
|---|---|---|
| Wood fence installation | 3 | — |
| Tree removal | 2 | — |
4.9 ★★★★★ 48 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great job installing black aluminum picket fencing. They had the best price and best warranty - lifetime - and transfersble to subsequent owner. Highly recommended company.
They were extremely nice and very informative about their services. They took their time and even gave us some great tips and tricks when using! I honestly thought I would just use them forever.
Thanks Beckett - I'm glad the energy is welcoming! Thanks for coming in, we hope to see you again. United Structure Team
Very poor quality of work. Owner is very unprofessional.
Their services are so amazing that we can not select any other company when we have use them once.
We had the most wonderful experience using this company. From the quote process to the quality of the work and everything in between, we are very satisfied with the services we rendered from united structures! Definitely recommending them to anyone who asks and we have already had several neighbors and friends inquire about who we used since it really looks amazing!
Thank you so much for taking the time to write this review. We are glad that your experience was a positive one! Our team strives in providing great customer service. Thank you for entrusting us with the care of your new home, and for taking a moment to recommend us to others. It was an absolute pleasure working with you! We look forward to working with you, your family and friends in the future. United Structures (503)930-1261 Unstructures.com [email protected]
United Structures is a great tree service company. I recently had several oak trees removed and am very pleased by the service they provided. Dominic and Ernesto are diligent and hard workers, always courteous, accommodating of my wishes and respectful of my property. Office manager Izzy kept me up to date of the estimate and scheduling of the project. I will use their service again if needed and recommend the company to others.
Thank you so much for taking the time to write this review! Thank you for entrusting us with the care of your home, and for taking a moment to recommend us to others. It was an absolute pleasure to service your home. We look forward to working with you in the future. United Structures (503)930-1261 Unstructures.com [email protected]
Every aspect of our project of removing four very large trees was handled promptly and professionally. We had a response within a hour of making an inquiry to be followed up with an estimate the day following. The two man team that came out a few days later were incredible. To be specific they knew what they were doing. The team headed by Dominic had to navigate a dangerously steep slope on loose ground while not damaging any nearby landscaping and sprinklers. That was all impressive but so was their cleanup. The stumps were cut as close to the ground as possible and every bit of debris was removed. All I can say is that my husband and I were VERY pleased. We plan to use them for more projects and have already recommended them to others. Thank you United Structures.
Thank you so much for taking the time to write this review. We are thrilled to hear you are happy with your project's outcome and the service we provided! We truly appreciate the referrals; we would love to continue providing great service to awesome clients like you. Best Regards, United Structures (503)930-1261 unstructures.com [email protected]
Izzy office coordinator was very helpful and thorough. And GREAT to work with!
Your kind review is much appreciated. Thank you for calling us for your Tree Estimate. We were happy to arrive to your property that same day! Per our pervious conversation, we offer price match. If we can't beat 'em we'll match 'em. Please feel free to contact us for any projects you may need help with in the future. And if you don't mind please share how we can improve our rating. We at United Structures strive our very best to earn a 5 star rating and take constructive criticism very seriously. With that said, let us know how we can better assist you in order to get a 5 star review. Thanks again, it has been a pleasure. Izzy (503)930-1261 United Structures unstructures.com [email protected]
Repaired exterior door that would not stay closed. Diagnosed and repaired in one trip. Works great now. Very pleased with their responsiveness and resourcefulness.
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please do not hesitate to let us know if we can serve you in the future. Have a great day! United Structures (503)930-1261 unstructures.com [email protected]
Professional and fast service. Will definitely use them again. Thanks for the help!
Thank you so much for taking the time to write this review. We are pleased that your experience was a good one! Thank you for entrusting us with the care of your home. We look forward to working with you in the future. United Structures (503)930-1261 unstructures.com [email protected]
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Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
