Window installation service · Cedar Rapids, IA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Momentum penalty51−4.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#147 of 157 window cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 6%
4.9★★★★★83 Google reviews · 24 photos
95%five-star reviews
4.50★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate United Windows & Siding 4.9 out of 5 based on 83 reviews, with the owner responding to every comment. Customers frequently praise the team for punctuality, clear communication, and thorough cleanup after installing windows, siding, and doors. Most highlight the professional attitude and quality of the work, noting that crews often stay late to ensure proper completion. However, a minority of low-star reviews allege unpaid subcontractors led to property liens and financial disputes.
Google rating: 4.9 out of 5 from 83 reviews (95% five-star).
Reviews on this page: 83 Google reviews (73 with written comments, 10 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 20, 2026.
Service: Window Cleaner serving Cedar Rapids, Iowa.
Data from Google, last updated November 2, 2026.
Score profile vs other window cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
United Windows & SidingWindow Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.United Windows & Siding: 82/100 on this factor. Category median: 97.A
82
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.United Windows & Siding: 77/100 on this factor. Category median: 97.B
77
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.United Windows & Siding: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.United Windows & Siding: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.United Windows & Siding: 51/100 on this factor. Category median: 100.C
51
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.United Windows & Siding: 100/100 on this factor. Category median: 85.A
100
Bar = this company · dark tick = category median.
Star ratings
83 Google reviews we collected
4.9of 5
5 stars7995%
4 stars11%
3 stars11%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 73 written reviews
99%praise
Praise16699%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price660%
Reasonable440%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4024%
Quality & results3521%
Speed & response2917%
Would recommend2917%
Communication1610%
Price & value159%
Honesty & trust42%
What customers talk about
We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great communication, punctual, attentive down the Earth people.”
“Adrian and the installers did a fantastic job with my window sales and installation.”
“We did have a window that leaked which prompted the whole process and we ran into a snag Chase came out the very next day.”
“I would highly recommend them all my friends and family.”
“The crews show up on time, communicate clearly, keep the site clean, and finish the work exactly as promised.”
“I had a wonderful experience working with United Windows & Siding they are very professional and fair.”
“What stands out most is how reliable the whole team is: from the initial estimate to the final walkthrough, everything is professional and on point.”
People customers mention
Adrian17 reviews
Pella8 reviews
Chase4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired United Windows & Siding for 6 kinds of job. Pick one to see what they paid and said.
SS5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great communication, punctual, attentive down the Earth people. I'm glad my first experience was a great 1. Ty all of you. 🙂
Great priceVinyl window installation & replacement
BBob5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Adrian and the installers did a fantastic job with my window sales and installation. The customer service and care the team showed were exceptional. Highly recommended.
SScot7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I recently had 3 windows replaced by United Windows and siding. The quotes and the quality of the windows is top notch. The installation team was very professional. Runners were laid thru the house to avoid carpet issues. The installation was done very well. My wife commented on how the team were consistently…
HHeather5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I was very hesitant to hire United windows and siding but I’m glad I did. The installer Chase was great to work with. We did have a window that leaked which prompted the whole process and we ran into a snag Chase came out the very next day. Highly recommend. Cedar Rapids area.
SShaunLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I chose United Windows for new windows and sliding door and am very happy with the windows and the quality of work.
Adrian was great to work with on choosing windows and getting everything scheduled. He was able to help support local business and work with my local lumber yard.
The installer crew did an awesome job…
Window installation
GGerardo1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
United Windows and Siding is a great company to do business with. Their Window team is professional. Adrian delivered exactly what we signed up for. I would highly recommend them all my friends and family.
Great priceVinyl window installation & replacement
Great communication, punctual, attentive down the Earth people. I'm glad my first experience was a great 1. Ty all of you. 🙂
Price assessment: Great price
Services: Vinyl window installation & replacement
Response from the owner · a week ago
Thanks, S Jackson. We appreciate the kind words about our communication and punctual, down-to-earth service, and we are glad your first experience was a positive one.
B
Bob Heubner5 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Adrian and the installers did a fantastic job with my window sales and installation. The customer service and care the team showed were exceptional. Highly recommended.
Response from the owner · a month ago
Bob, thank you for taking the time to write this. Getting your windows measured, ordered, and installed right the first time is what we care about the most, and I’m glad the crew and the customer service delivered on that. We appreciate the chance to work on a home here in Eastern Iowa.
S
Scot Brown7 reviewsiTotal number of Google reviews Scot has written across all businesses on Google Maps, not just this one.
I recently had 3 windows replaced by United Windows and siding. The quotes and the quality of the windows is top notch. The installation team was very professional. Runners were laid thru the house to avoid carpet issues. The installation was done very well. My wife commented on how the team were consistently cleaning up to avoid a large mess. Casey and Junior did an outstanding job. The final walkthrough and checklist ensure everything quoted was completed. I’d highly recommend Adrian and his team.
Price assessment: Reasonable price
Services: Vinyl window installation & replacement
Response from the owner · 2 months ago
Thank you, Scot. Runners and cleanup are standard on every job, so it's good to hear your wife noticed. I'll pass this along to Casey and Junior — they earned it. The final walkthrough checklist is there so you can confirm every quoted item was completed before we leave, and I'm glad it did its job. We appreciate you trusting us with your windows.
H
Heather Mulholland5 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
I was very hesitant to hire United windows and siding but I’m glad I did. The installer Chase was great to work with. We did have a window that leaked which prompted the whole process and we ran into a snag Chase came out the very next day. Highly recommend. Cedar Rapids area.
Thank you, Heather — we’re so glad you chose United Windows and Siding and that Chase was able to help quickly. We appreciate you sharing your experience and will pass your kind words along to Chase and the team. Thank you for recommending us in the Cedar Rapids area; we’re here if you need anything else.
S
Shaun KrugLocal Guide · 35 reviewsiTotal number of Google reviews Shaun has written across all businesses on Google Maps, not just this one.
I chose United Windows for new windows and sliding door and am very happy with the windows and the quality of work.
Adrian was great to work with on choosing windows and getting everything scheduled. He was able to help support local business and work with my local lumber yard.
The installer crew did an awesome job from start to finish. We had some suprises in the wall with the existing framing and they had no problem correcting it. They were also respectful about keeping dust to a minimum and cleaning afterwards.
Services: Window installation
Response from the owner · 7 months ago
Thank you for sharing this — we're glad the project came together the way it should.
Supporting local suppliers is important to us, and it means a lot when that effort is recognized. Our install crews take pride in handling whatever a wall throws at them and leaving a home cleaner than they found it.
We appreciate the trust. Enjoy the new windows and door.
A
Anthont Gegenheimer2 reviewsiTotal number of Google reviews Anthont has written across all businesses on Google Maps, not just this one.
Adrian and his crew did an amazing job installing windows.
Response from the owner · 7 months ago
Anthont, Thank you for the kind words.
We’re glad you were happy with the window installation and the work Adrian’s crew provided.
We appreciate the opportunity and your support.
The United Windows & Siding team.
G
Gerardo Trujillo1 reviewiTotal number of Google reviews Gerardo has written across all businesses on Google Maps, not just this one.
United Windows and Siding is a great company to do business with. Their Window team is professional. Adrian delivered exactly what we signed up for. I would highly recommend them all my friends and family.
Price assessment: Great price
Services: Vinyl window installation & replacement
Response from the owner · 7 months ago
Thank you, Gerardo, for the wonderful review and recommendation. We’re glad Adrian and the window team delivered exactly what you expected and that you had a great experience. We appreciate you referring us to friends and family and are here if you need anything else in the future.
K
Karlee Swanson3 reviewsiTotal number of Google reviews Karlee has written across all businesses on Google Maps, not just this one.
Chase and his crew did an amazing job! I have had the absolute worst experience with Pella, except for the install crew they chose. Even with the complications that arose on install day due to Pella’s actions, Chase and his crew handled the hurdles very professionally.
Services: Window installation
Response from the owner · 8 months ago
Thank you, Karlee. We’re thrilled Chase and his crew delivered a professional install despite the complications caused by Pella. We appreciate you recognizing their hard work and will share your kind words with the team. If you need anything else or notice any issues, please contact our office and we’ll take care of it.
J
Justen Newton5 reviewsiTotal number of Google reviews Justen has written across all businesses on Google Maps, not just this one.
I’ve been sending my clients to United Windows & Siding for window replacements (and occasionally siding work) for the past couple of years, and every single job has gone perfectly.
The crews show up on time, communicate clearly, keep the site clean, and finish the work exactly as promised. The quality of the windows is excellent—my clients consistently tell me they’re thrilled with the look, the energy savings, and how quiet their homes have become.
What stands out most is how reliable the whole team is: from the initial estimate to the final walkthrough, everything is professional and on point. No surprises, no callbacks, no complaints. Just great results every time.
If you’re a homeowner or a contractor looking for a company you can trust, United Windows & Siding is the one. Highly recommend—five stars without hesitation.
Justen, thank you for the fantastic five-star review and for sending your clients our way. We appreciate the trust you place in United Windows & Siding and are glad our team consistently delivers reliable, high-quality work. It means a lot to hear your clients are noticing the improved look, energy savings, and quieter homes. We look forward to continuing this partnership and delivering the same professional results on every job. If you ever need anything, we’re here to help.
J
Joshua Basham1 reviewiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Unfortunately I can’t leave zero stars. This is my second review since my last one seems to have been removed. I signed a contract with Adrian for new siding which was completed but he never paid the crew that he hired to install it. Since then they have put a lien on my property even though I have paid in full. Adrian also offered to give me a bid on a new roof. I accepted it and gave him over $8,000 down and that’s when the communication started to dwindle and eventually he became a ghost. He ignored all my calls and text, even his headquarters in Colorado started ignoring my calls. After doing research afterwards, I learned I should have checked the sex offender registry first. If I knew then what I know now, I never would have hired him and possibly not be in this mess. Let’s see how long this review lasts before it’s removed.
Response from the owner · 8 months ago
We’re very sorry to hear about your experience and apologize for the distress this has caused. We take allegations of unpaid crews, liens, and poor communication very seriously and will open an immediate investigation into your account and the parties involved. Our customer care and legal teams will review payment records and lien documentation and work to resolve any verified issues as quickly as possible. If you have not already heard from us, please contact our corporate office using the Contact Us form on our website so we can locate your file and assist.
