Accounting firm · New Brighton, MN · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%95+29.2Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 35 bookkeeping servicesiPosition by Experts Score among all companies we track in this category. · better than 71%
5.0★★★★★27 Google reviews · 2 photos
100%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Universal Accounting Services five stars based on twenty-seven reviews, noting the owner replies to nearly sixty percent of comments. Clients highlight efficient tax preparation, bookkeeping, and QuickBooks support, frequently citing rapid turnaround times and clear communication regarding complex financial matters. The firm is described as professional and knowledgeable, with customers reporting successful outcomes such as tax refunds and organized business finances. No recurring negative themes or criticisms appear within the provided five-star excerpts.
Google rating: 5.0 out of 5 from 27 reviews (100% five-star).
Reviews on this page: 27 Google reviews (26 with written comments).
Owner responses: the business replied to 59% of reviews.
Most recent review: January 30, 2024.
Service: Bookkeeper serving New Brighton, Minnesota.
Data from Google, last updated October 26, 2026.
Star ratings
27 Google reviews we collected
5.0of 5
5 stars27100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 26 written reviews
100%praise
Praise46100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1328%
Would recommend1022%
Speed & response920%
Quality & results613%
Communication613%
Honesty & trust24%
What customers talk about
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is very knowledgeable about common accounting and tax practices, and exhibits a quick grasp of my personal and corporate tax position.”
“She is kind, thorough, and knowledgeable and I would definitely recommend her services!”
“She was able to assist me in a timely manner and was efficient and communicative throughout the process.”
“Elham was amazing to work with all around Great service & very helpful.”
“not only did she explain the little things I didn’t understand but she made me feel so comfortable.”
“honestly so happy that I’ve found a tax service company that I’ll be returning back too!”
People customers mention
Elham13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
lul6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Working with Elham and Universal accounting is definitely one of the best business investment decision that I had made. Elham is efficient in what she does. She is very knowledgeable about common accounting and tax practices, and exhibits a quick grasp of my personal and corporate tax position. Working with Elham…
Anisa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Elham was amazing to work with all around Great service & very helpful. not only did she explain the little things I didn’t understand but she made me feel so comfortable. honestly so happy that I’ve found a tax service company that I’ll be returning back too! Highly recommend
Jennifer7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Elham is amazing! I have been through two other accountants before being led to her by a business coach and I am glad we met! She is kind, thorough, and knowledgeable and I would definitely recommend her services! Work with her today to keep your books together and ready for tax time!
Jennie13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I came to Elham last minute on tax deadline day. She was able to assist me in a timely manner and was efficient and communicative throughout the process. I would recommend this business for your future tax needs!
Karim1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I’m extremely grateful that I decided to use Universal Accounting Services for tax help this year, Elham and her team made the entire process so comfortable. I never really understood business right off’s and how to benefit from them, but after having a conversation with Elham she showed me the in’s and out’s of how…
Amira1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I did my taxes with Elham this year and it was a breeze super easy everything was done digitally That made things 100000 times easier She was very professional and attentive which I appreciated I only have positive things to say about Elham and the business as a whole.
Working with Elham and Universal accounting is definitely one of the best business investment decision that I had made. Elham is efficient in what she does. She is very knowledgeable about common accounting and tax practices, and exhibits a quick grasp of my personal and corporate tax position. Working with Elham gives me the peace of mind I need to effectively run my business!
Response from the owner · 2 years ago
We appreciate you always!
Anisa Mohamed1 reviewiTotal number of Google reviews Anisa has written across all businesses on Google Maps, not just this one.
Elham was amazing to work with all around Great service & very helpful. not only did she explain the little things I didn’t understand but she made me feel so comfortable. honestly so happy that I’ve found a tax service company that I’ll be returning back too! Highly recommend
Jennifer H7 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Elham is amazing! I have been through two other accountants before being led to her by a business coach and I am glad we met! She is kind, thorough, and knowledgeable and I would definitely recommend her services! Work with her today to keep your books together and ready for tax time!
Jennie Koppendrayer13 reviewsiTotal number of Google reviews Jennie has written across all businesses on Google Maps, not just this one.
I came to Elham last minute on tax deadline day. She was able to assist me in a timely manner and was efficient and communicative throughout the process. I would recommend this business for your future tax needs!
Karim Mohamed1 reviewiTotal number of Google reviews Karim has written across all businesses on Google Maps, not just this one.
I’m extremely grateful that I decided to use Universal Accounting Services for tax help this year, Elham and her team made the entire process so comfortable. I never really understood business right off’s and how to benefit from them, but after having a conversation with Elham she showed me the in’s and out’s of how to properly claim them. Overall I’ll definitely be using the help of this company again. Thank you for everything.
Amira Mohamed1 reviewiTotal number of Google reviews Amira has written across all businesses on Google Maps, not just this one.
I did my taxes with Elham this year and it was a breeze super easy everything was done digitally That made things 100000 times easier She was very professional and attentive which I appreciated I only have positive things to say about Elham and the business as a whole.
Mohamed Malim1 reviewiTotal number of Google reviews Mohamed has written across all businesses on Google Maps, not just this one.
Started working with Elham about 4 months ago and she has been the accountant that I was looking for all these years! Share your vision with her and she will excute!
Laurra ManningLocal Guide · 28 reviewsiTotal number of Google reviews Laurra has written across all businesses on Google Maps, not just this one.
Elham is great at what she does and super knowledgeable. I’d definitely recommend her services to everyone! She got me a refund when I thought I was going to owe! I was so shocked! Thank you so much!
Talaya McKinney7 reviewsiTotal number of Google reviews Talaya has written across all businesses on Google Maps, not just this one.
Elham is nothing short of amazing! I usually do my taxes myself and this year I had a lot of odds against me where I wouldn’t get a large refund but she made that happen, so with that I definitely recommend :)
