How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%72+5.1Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREUniversal Plumbing and Sewer
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,810 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing and Sewer for 8 kinds of job.
Universal Plumbing and Sewer for drain cleaning
Clear ✕All 269 Google reviews tagged “Drain cleaning” · showing 20
Very friendly staff. They called me back the same morning and i was able to have hvac, electrical and plumbing show up and perform work the same day. Technicians were kind and courteous. They even wore slip covers inside my home. They explained what the issue was and very attentive to detail. I will be calling again for any service needs.
We unfortunately did not have a great experience. We had them come out because we were experiencing water backing up in our laundry room and utility room so we thought we needed the main drain snaked. They did come out and snake the drain and were able to pull up some roots that were in the line, but it did not stop…
Colin L was great to work with! He made things super simple and straight forward. He snaked the main drain out to the street, kept me involved with the process and was very thorough with his work! Thank you very much!
Great job ! Very Professional
I thought for sure that nothing would unclog my bathroom sink. We had already tried to snake it ourselves. We ended up calling Universal as they have served us very well in the past. They arrived very quickly and did a great job. My sink drains again! Yay!
Put in a request to get my line snaked and videoed online, and not too long after I was contacted and an appointment was set for the next day! I then had the pleasure of meeting Drew a quick, professional, and knowledgeable technician they had sent out!
Andrew did a great job. Very pleased.
Great service, fast and efficient, the tech who came out to my home today did a wonderful job and saved the day. Real superhero!
Sean is a very nice friendly young man; who came to unclog my upstairs bathroom sink. II Found him very pleasant and knowledgeable.
I am a property manager for 250 Condos and every time we have an issue, I call on Universal! The technician was great… we had a clogged sewer line and he was able to run a camera and found the problem. A+ all the way! Can’t say enough good things!
We have had work done by Universal several times now. They are quick and professional. We will use them in the future.
Extremely efficient and kind. Highly recommend this company.
My serviceman was on time, professional, and informative.
We have had a multitude of plumbing issues since buying our home in July 22’ Universal has came to our rescue everytime (specially appreciate Terry) fair pricing & fast response. UPDATE 7/14/26 Universal continues to be a class act. Drew arrived on property this morning and was wonderful. This will be the only plumbing service we use.
Drew was professional, answered all my questions and cleaned up the work site.
Thank you for your services! Technician was very knowledgeable. Definitely recommend
Called Universal regarding kitchen sink back up. Found them googling plumbers near me in Warren; They came up first with listing 4.9 rating. And they deserve it, and I’d give them a 5. came out Next morning (Mac and Colin) & snaked pipes number of times. Still blocked. House built in 1960s & due to old…
Great Plumbing Service Company. They were in time did a great job and their office called afterwards to follow up and make sure everything went well.
Drew was great, pleasant, efficient, will recommend and use again
Bryce was very through, he took the time to explain everything to me and answered any questions I had. He was very polite and easy to work with and cleaned up after he was done. Unexpected expense but necessary.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 269 | $39–$295 |
| Plumbing pipe repair | 216 | $248–$1.2k |
| Toilet repair | 172 | $166–$480 |
| Plumbing leak repair | 121 | $216–$988 |
| Plumbing leak detection | 109 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Sewer cleaning | 88 | $161–$493 |
| Sewer repair | 84 | $239–$2.1k |
