Experts Reviews · Company report
Universal Plumbing and Sewer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%72+5.1Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Universal Plumbing and Sewer

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,810 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Universal Plumbing and Sewer is better than 87% of garbage disposal repair.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Universal Plumbing and Sewer is better than 82% of garbage disposal repair.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Universal Plumbing and Sewer is better than 90% of garbage disposal repair.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Universal Plumbing and Sewer is better than 90% of garbage disposal repair.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Universal Plumbing and Sewer is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Universal Plumbing and Sewer is better than 72% of garbage disposal repair.B
72

Reviews for your job

Customers hired Universal Plumbing and Sewer for 8 kinds of job.

Universal Plumbing and Sewer for garbage disposal installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$289–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 44 Google reviews tagged “Garbage disposal installation”

Jeanette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Efficient and knew a lot about the installation which was fast

Paid $600–800OverpricedGarbage disposal installation
JamieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandon from Universal Plumbing did a fantastic job installing both my new garbage disposal and reverse osmosis system! He was extremely polite, kind, and efficient throughout the entire process. I also like supporting Universal Plumbing because they are a woman-owned business and their communication is top-notch. I…

Paid $400–600Reasonable priceGarbage disposal installation
Lorri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very quick response .. my technician was very thorough and didn’t leave a mess .. very good service. Will definitely be calling for future plumbing needs

Paid $200–400Reasonable priceGarbage disposal installation
Lisa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I needed a new kitchen sink disposal in a flash… These guys came within just a couple of hours and their service fee was not only lower than the first couple of places I called, but it’s returned to you if your labor and parts costs are higher than $200… Good Deal!! … and certainly different from most plumbers.…

Paid $600–800Reasonable priceGarbage disposal installation
Mel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always great work. Employees are so professional.

Paid $400–600Reasonable priceGarbage disposal installation
Makeup1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service. Arrived on time. Very professional. Very quick. Great job. Will definitely use again if needed.

Paid $800–1,000Great priceToilet repairGarbage disposal installation
T11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We highly recommend Universal. Our under mount sink sagged after removing our original faucet. It was clear the original install was done improperly. Universal was the only company that would complete ALL necessary repairs. We have a 7 yr old Toll built condo and have had our share of trades come in (unfortunately)…

Paid $1,000+Reasonable priceGarbage disposal installationFaucet installationService not listed
LisaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thanks so much to Brandon for installing a new garbage disposal in our home. Brandon was very professional and respectful of our property. He was on time. He was a good sport about listening to our dog barking at him most of the time he was with us. We have used Universal Plumbing for several issues - water heater,…

Paid $400–500Reasonable priceGarbage disposal installation
YS4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brandon M. provided excellent service. He was on time, respectful of our property while demonstrating a great knowledge of his job. I would highly recommend the services of this company.

Paid $200–300Reasonable priceGarbage disposal installation
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional. Explained everything they were doing. Will definitely use again.

Paid $1,000+Reasonable priceGarbage disposal installationService not listed
Chuck6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Damian from Universal Plumbing arrived on time. Checked my garbage disposal . Recommended replacing the old one which had a lot of years on it and wasn't working. He replaced the old one and put in anew one. The job was done smoothly with no problems. Definitely recommend Universal Plumbing.

Paid $400–500Reasonable priceGarbage disposal installation
KLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Have the plumber help me to install garbage disposal and also a new strainer in the kitchen sink. Great plumber to work with. We will definitely call again if there is any further needs!

Garbage disposal installation
J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Chris came out to replace my garbage disposal. He was ultra-helpful, explained to me all of my options, and also gave me some very helpful pointers regarding the function of my sump pump back up system. Top notch guy and tech.

Paid $500–600Reasonable priceGarbage disposal installation
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The team was great.

Paid $1,000+Reasonable priceToilet repairGarbage disposal installationPlumbing pipe repair
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Top quality install and repair work!!! Thanks for the amazing finished product. I couldn’t ask for better & higher quality performance….

Paid $1,000+Not sureGarbage disposal installationFaucet repairService not listed
ConLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent plumbers. From Chris the first day to Colin and Max doing alot of work. Very professional. Plumbers JD and Max came out ti replace copper pipes to new modern pipes for our dishwasher. Very professional and excellent plumbers. I would hire Universal again of course their plumber are awesome

Paid $300–400Great priceGarbage disposal installationPlumbing leak detectionPlumbing pipe repair
JeffLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Universal Team did a fantastic job with a kitchen sink and garbage disposal installation as well as bringing the plumbing up to code.

Paid $400–500Reasonable priceGarbage disposal installationPlumbing pipe repairFaucet installation
Lori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent quick & friendly service at a fair price.

Reasonable priceGarbage disposal installationFaucet repairService not listed
Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Was pleased to get a call saying an earlier opening was available and there was a knock on the door in less than 30 minutes. Colin was very courteous and professional. He explained everything and did a great job cleaning up after. Another great job by Universal!

Toilet repairWater heater installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Sheryl11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and JD came out to work on our broken sink and replace our garbage disposal. Very nice, professional guys. They did a great job! The customer service is also fantastic. Would recommend them, and will definitely use them again when needed.

Garbage disposal installation+ Responsiveness+ Punctuality+ Quality
bette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Will use again in the future!

Garbage disposal installation+ Responsiveness+ Punctuality+ Quality
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris arrived on time for the appointment, quickly provided a quote for me to approve. Had to make multiple trips out to his truck for parts, always took his booties off outside and put them back on to keep work area clean. Excellent work, friendly, professional. Highly recommend.

Garbage disposal installationFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Dovee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleasant like the follow up does great work and timely

Garbage disposal installation+ Responsiveness+ Punctuality+ Quality
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bryce was great. He and his apprentice worked for quite a few hours replacing the drain stack for my kitchen in order to accommodate the install of my dishwasher. They also installed the kitchen sink, faucet, and garbage disposal, as well as replacing the hose bib on the back of the house. They were professional,…

Faucet installationGarbage disposal installationSewer repair+ Responsiveness+ Punctuality+ Quality
Joy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The tech Mark was very professional. He explained everything to me and answered all my questions. He did the install then gave me pointers about my garbage disposal and pipes. He then asked and showed me where the hot water temperature should be. I would recommend them and will use again.

Faucet installationGarbage disposal installationPlumbing pipe repair+ Quality
LawrenceLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a wonderful experience in every aspect of their service. We would highly recommend them to anyone looking for a plumbing job!!!!

Garbage disposal installation+ Responsiveness+ Punctuality+ Quality
Shannon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend! The installer, Damien, was very professional, took the extra time to re-route some pipes so I didn't have to lose a cabinet like the previous plumber had stated and even cleaned up! 5 ⭐️

Faucet installationGarbage disposal installationService not listed
J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The plumber Damian was very professional and very good at His craft.Great attitude !! Great service overall .I definitely will be using this service again in the future !!!!! Let’s go universal!!

Garbage disposal installationFaucet repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Damian and Collin are fantastic professionals. Both were courteous, respectful, very knowledgable, and completed repairs quickly. I requested a card and Universal will now become my go to company for repairs as well as remodel.

Garbage disposal installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Kenneth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Universal Plumbing and Sewer three separate times in the last year, once for putting in a condensation line for my tankless water heater, then they installed a new garbage disposal, and finally they fixed my leaking bathtub faucet. I'm hoping I won't have any more problems anytime soon, but I know I will…

Garbage disposal installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Elaine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a new undermount stainless sink, dishwasher and garbage disposal replacement. We also had a shower installed in the basement bathroom. From the time Tony came to do the estimate through Rob and Eric performing and completing the job our experience was excellent. Rob's amazing attention to detail was…

Garbage disposal installationShower installationGarbage disposal repair+ Responsiveness+ Quality+ Professionalism
Charron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service. Bryce was great. He was knowledgeable and completed the service fast. I would definitely recommend Universal again and request Bryce.

Garbage disposal installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Kirsten4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It doesn’t matter what technician was dispatched to our house for which ever issue we were experiencing at the time they have all been so professional and knowledgeable in their field. Their trustworthiness is appreciated more than you’ll ever know!

Garbage disposal installationToilet repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
JaniceLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Universal is awesome! They came out in one day on a holiday weekend, found the leak & installed a new disposal. The company is professional, reliable & personable. The office staff are very nice & helpful & our installer, JD was the best! 5 stars for sure!

Garbage disposal installation
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Rating only, no written review.

Paid $2,000+Not sureToilet repairGarbage disposal installationPlumbing pipe repair
Jack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Water heater installationGarbage disposal installationPlumbing pipe repair
Cessara year ago★★★

Rating only, no written review.

Toilet repairGarbage disposal installation
Dorothy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceGarbage disposal installationPlumbing pipe repair
Gini3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installationGarbage disposal installationPlumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

Rating only, no written review.

Garbage disposal installationPlumbing pipe repair
Sam5 years ago★★★★★

Rating only, no written review.

Garbage disposal installation
KA7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
vince2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Garbage disposal installation
RaghuLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Garbage disposal installationShower repairToilet repair+ Responsiveness+ Punctuality+ Quality

Price

$567+67% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 68%Overpriced 5%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning269$39–$295
Plumbing pipe repair216$248–$1.2k
Toilet repair172$166–$480
Plumbing leak repair121$216–$988
Plumbing leak detection109$54–$520
Faucet repair104$148–$517
Sewer cleaning88$161–$493
Sewer repair84$239–$2.1k

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