Experts Reviews · Company report
Universal Plumbing and Sewer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%72+5.1Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Universal Plumbing and Sewer

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,810 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Universal Plumbing and Sewer is better than 87% of garbage disposal repair.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Universal Plumbing and Sewer is better than 82% of garbage disposal repair.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Universal Plumbing and Sewer is better than 90% of garbage disposal repair.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Universal Plumbing and Sewer is better than 90% of garbage disposal repair.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Universal Plumbing and Sewer is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Universal Plumbing and Sewer is better than 72% of garbage disposal repair.B
72

Reviews for your job

Customers hired Universal Plumbing and Sewer for 8 kinds of job.

Universal Plumbing and Sewer for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.109
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$520
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 109 Google reviews tagged “Plumbing leak detection” · showing 40

Kathryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Timely and courteous service. Sean S was very professional. He was able to correct all of our plumbing issues.

Paid $200–400Toilet repairPlumbing leak detection
Jeremy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I needed two bathtub drains fixed, and Brandon Was very professional and fixed everything I would definitely recommend Universal plumbing to anyone who needs their services

Great pricePlumbing leak detectionShower repairPlumbing leak repair
Lila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Did a great job

Paid $1,400–1,600Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Kendra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sean and Paul addressed ALL the issues during their service call. Even the extra issues that the initial service wasn't for. Very friendly guys who were easy to talk to and explained everything easily. Cleaned up after themselves which is a big deal to me. Will definitely be using the services again

Paid $800–1,000Reasonable pricePlumbing leak detectionFaucet repairFaucet installation
Alana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

⭐⭐⭐⭐⭐ I cannot recommend Universal Plumbing enough! Another company told me I had a collapsed sewer line and that I needed to spend $16,000 to replace it. Thankfully, I decided to get a second opinion. Jonah and Paul showed up with great attitudes, took the time to thoroughly inspect my drain and sewer line, and…

Plumbing leak detectionSewer cleaningPlumbing leak repair
JackLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Shane took care of a leak from our HVAC pipes. Great job! Explains everything thorough.

Paid $100–200Reasonable priceHVAC system maintenancePlumbing leak detection
Tori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I'm leaving a review from Victoria Lorway. Colin and Eric were the plumbers that I had the pleasure dealing with. They were very professional and knowledgeable. They answered all my questions and were able to guide me through what they were doing. I will definitely be using Universal Plumbing in the future. Highly recommend!

Paid $200–400Not surePlumbing leak detection
linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

He was very knowledgeable and explained ina way I could understand.

Paid $1–200Reasonable pricePlumbing leak detection
DLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brandon came out and repaired an outside faucet and added a pipe to another outside fixture. He did a great job and explained what the problems were. The price was reasonable and I am happy with the work. If I need future work done, I will definitely call them.

Plumbing leak detectionFaucet repairOutdoor plumbing system repair
NoahLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris and Sean did an outstanding job fixing a leaky tub. They quickly diagnosed and fixed the problem. Chris was very knowledgeable about every plumbing question and concern I had throughout my house. I'm a very happy customer.

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing leak repair
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris was very nice and provided great service. He was very professional and solved our plumbing problem efficiently too, at a reasonable price. Thanks Chris 5 stars 😊

Paid $1–200Reasonable pricePlumbing leak detection
Debra13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Damian came today to install our faucet. He did a phenomenal job, he explained the process of what he was doing and also told us what to look for if we have any other problems. It was great experience with Damien

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Chris did a fabulous job at my house today. Very articulate and informative on the work performed. Would recommend him over and over again. Any future work I will reach out to Universal Plumbing and request for Chris to do the work.

Paid $500–600Reasonable pricePlumbing leak detectionFaucet repairOutdoor plumbing system repair
Courtnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Max came and fixed my problem within 10 mins versus people I had out for the issue I had, they were working on it for a few hours. I definitely will be using this service if needed. Highly recommend

Drain cleaningPlumbing leak detection
Elaine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Bryce was polite and thorough. He did a great job.

Paid $500–600Reasonable priceToilet repairPlumbing leak detection
MaricelleLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jeff was friendly, fast and transparent diagnosing cause of water leak in basement. Got the necessary pipes, clamps and related assembly and replaced a corroded clamp and pipe section.

Paid $300–400Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My technician JD H was very knowledgeable he used multiple methods to try and find my problem. He also gave me a couple of options just in case it presented itself later down the road . Keep up the good work!!!

Paid $100–200Not surePlumbing leak detection
NickLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service, thank you Drew!

Paid $800–900Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
DarwinLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always utilize Universal Plumbing and highly recommend them to others!!

Paid $200–300Reasonable pricePlumbing leak detectionFaucet repairFaucet installation
courtenay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast friendly and efficient! Would use their services again A+++ business to can trust!

Paid $900–1,000Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Louise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Mark was here a day early..( bonus. !!).. knew exactly where the problem was.new parts on, he was neat on his cleanup too ( bonus again !)… wore shoe covers , as my carpet is fairly new… another bonus.. A+

Paid $300–400Not surePlumbing leak detection
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brianna and Tech Drew were excellent in helping to schedule the service. Drew was great at keeping me posted about the details of the repairs and estimates. They made a difficult situation, very easy to deal with.

Paid $900–1,000Great pricePlumbing leak detectionToilet installation
Dennis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Colin F was thorough in finding the source of my leak. He explained everything as he went and worked diligently. I highly recommend.

Plumbing leak detectionPlumbing pipe repair
ingridLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very professional,nice,knowledgeable the out come was awesome

Paid $1,000+Not surePlumbing leak detectionPlumbing pipe repairToilet installation
Renée5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

These guys were absolutely amazing! This started out as a a sudden 'no-water-in-the-kitchen' issue that turned into a burst pipe. We ended up getting the house re-plumbed, getting rid of the old galvanized pipes in this house we just moved into. While they were there, the fixed a clogged toilet and replaced bathtub…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair
Trish4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I thought I only needed a drain snake done but turns out I had a crack in one of my water lines. I had the pleasure of meeting Drew and Arthur on the first day, they were very timely and very thorough about explaining things to me. Second day was water pipe replacement and I was able to meet Bryce and Brandon. Both…

Drain cleaningPlumbing leak detectionPlumbing pipe repair
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great customer service, my kids followed around and were asking questions and the workers were very kind and explained everything and answered all there questions. Walked us through the process every step of the way.

Paid $500–600Not sureToilet repairDrain cleaningPlumbing leak detection
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

they did an incredible job, they were courteous and informative. Quick and easy.

Paid $200–300Reasonable pricePlumbing leak detectionSewer repair
A6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Darien was great! Professional, quick, helpful and explained patiently with my questions. Highly recommend.

Paid $200–300Reasonable pricePlumbing leak detectionPlumbing pipe repair
Tina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always a wonderful experience. Chris is friendly, knowledgeable, and patient. A joy to work with.

Paid $1,000+Reasonable priceWater heater installationPlumbing leak detectionToilet installation
Caryn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had a ceiling leak and they sent Andrew pronto! Andrew was very knowledgeable and pleasant and fixed our issue in a snap! We will definitely use this company for any future needs

Paid $200–300Reasonable pricePlumbing leak detection
ConLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent plumbers. From Chris the first day to Colin and Max doing alot of work. Very professional. Plumbers JD and Max came out ti replace copper pipes to new modern pipes for our dishwasher. Very professional and excellent plumbers. I would hire Universal again of course their plumber are awesome

Paid $300–400Great priceGarbage disposal installationPlumbing leak detectionPlumbing pipe repair
ME4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I WOULD DEFINITELY RECOMMEND THIS COMPANY! YOU WILL NOT BE DISAPPOINTED! The service call is $ 69.00 which they waived the service call fee. When I schedule the appointment, the person on the phone is very friendly, courteous, and very knowledgeable. if I didn't use the sink, then I wouldn't have an issue. Waiting…

Paid $700–800Drain cleaningPlumbing leak detectionPlumbing leak repair
Kody2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Drew was extremely knowledgeable and freindly. Answered every question and then some. Could not be happier with the service I received. Thank you!

Paid $200–300Reasonable pricePlumbing leak detection
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We had Liam. He was through, knowledgeable,efficient and friendly and professional. I would recommend him.

Plumbing leak detectionPlumbing leak repairFaucet repair
Eleanor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent.

Reasonable pricePlumbing leak detectionFaucet repairOutdoor plumbing system repair
bobby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service, friendly, knowledgeable and kind knowing I was a single father of a special needs adult and fixed my issue! Please give him the appreciation he deserves!!

Reasonable pricePlumbing leak detection
Danny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Drew was awesome, figured out the problem in a timely manner and executed his craft perfectly. Man deserves a raise!

Toilet repairPlumbing leak detectionPlumbing pipe repair
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Really great service very professional timely, friendly and efficient . He explained everything gave a reasonable estimate and completed the work. Highly recommend and will use them again in the future

Plumbing leak detection
Pam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

JD from Universal Plumbing was on time, very professional and did a great job. He removed the hot water tank, removed the bad pipe and confirmed the leak in the crawl was eliminated. Cleanup was done professionally and if I have any future problems, I will contact Universal to do the job.

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing leak detection reviews (69 more) →

Price

$567+67% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 68%Overpriced 5%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning269$39–$295
Plumbing pipe repair216$248–$1.2k
Toilet repair172$166–$480
Plumbing leak repair121$216–$988
Plumbing leak detection109$54–$520
Faucet repair104$148–$517
Sewer cleaning88$161–$493
Sewer repair84$239–$2.1k

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