How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%72+5.1Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREUniversal Plumbing and Sewer
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,810 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing and Sewer for 8 kinds of job.
Universal Plumbing and Sewer for plumbing leak detection
Clear ✕All 109 Google reviews tagged “Plumbing leak detection”
Timely and courteous service. Sean S was very professional. He was able to correct all of our plumbing issues.
I needed two bathtub drains fixed, and Brandon Was very professional and fixed everything I would definitely recommend Universal plumbing to anyone who needs their services
Did a great job
Sean and Paul addressed ALL the issues during their service call. Even the extra issues that the initial service wasn't for. Very friendly guys who were easy to talk to and explained everything easily. Cleaned up after themselves which is a big deal to me. Will definitely be using the services again
⭐⭐⭐⭐⭐ I cannot recommend Universal Plumbing enough! Another company told me I had a collapsed sewer line and that I needed to spend $16,000 to replace it. Thankfully, I decided to get a second opinion. Jonah and Paul showed up with great attitudes, took the time to thoroughly inspect my drain and sewer line, and…
Shane took care of a leak from our HVAC pipes. Great job! Explains everything thorough.
I'm leaving a review from Victoria Lorway. Colin and Eric were the plumbers that I had the pleasure dealing with. They were very professional and knowledgeable. They answered all my questions and were able to guide me through what they were doing. I will definitely be using Universal Plumbing in the future. Highly recommend!
He was very knowledgeable and explained ina way I could understand.
Brandon came out and repaired an outside faucet and added a pipe to another outside fixture. He did a great job and explained what the problems were. The price was reasonable and I am happy with the work. If I need future work done, I will definitely call them.
Chris and Sean did an outstanding job fixing a leaky tub. They quickly diagnosed and fixed the problem. Chris was very knowledgeable about every plumbing question and concern I had throughout my house. I'm a very happy customer.
Chris was very nice and provided great service. He was very professional and solved our plumbing problem efficiently too, at a reasonable price. Thanks Chris 5 stars 😊
Damian came today to install our faucet. He did a phenomenal job, he explained the process of what he was doing and also told us what to look for if we have any other problems. It was great experience with Damien
Chris did a fabulous job at my house today. Very articulate and informative on the work performed. Would recommend him over and over again. Any future work I will reach out to Universal Plumbing and request for Chris to do the work.
Max came and fixed my problem within 10 mins versus people I had out for the issue I had, they were working on it for a few hours. I definitely will be using this service if needed. Highly recommend
Bryce was polite and thorough. He did a great job.
Jeff was friendly, fast and transparent diagnosing cause of water leak in basement. Got the necessary pipes, clamps and related assembly and replaced a corroded clamp and pipe section.
My technician JD H was very knowledgeable he used multiple methods to try and find my problem. He also gave me a couple of options just in case it presented itself later down the road . Keep up the good work!!!
Great service, thank you Drew!
Always utilize Universal Plumbing and highly recommend them to others!!
Fast friendly and efficient! Would use their services again A+++ business to can trust!
Mark was here a day early..( bonus. !!).. knew exactly where the problem was.new parts on, he was neat on his cleanup too ( bonus again !)… wore shoe covers , as my carpet is fairly new… another bonus.. A+
Brianna and Tech Drew were excellent in helping to schedule the service. Drew was great at keeping me posted about the details of the repairs and estimates. They made a difficult situation, very easy to deal with.
Colin F was thorough in finding the source of my leak. He explained everything as he went and worked diligently. I highly recommend.
Very professional,nice,knowledgeable the out come was awesome
These guys were absolutely amazing! This started out as a a sudden 'no-water-in-the-kitchen' issue that turned into a burst pipe. We ended up getting the house re-plumbed, getting rid of the old galvanized pipes in this house we just moved into. While they were there, the fixed a clogged toilet and replaced bathtub…
I thought I only needed a drain snake done but turns out I had a crack in one of my water lines. I had the pleasure of meeting Drew and Arthur on the first day, they were very timely and very thorough about explaining things to me. Second day was water pipe replacement and I was able to meet Bryce and Brandon. Both…
Great customer service, my kids followed around and were asking questions and the workers were very kind and explained everything and answered all there questions. Walked us through the process every step of the way.
they did an incredible job, they were courteous and informative. Quick and easy.
Darien was great! Professional, quick, helpful and explained patiently with my questions. Highly recommend.
Always a wonderful experience. Chris is friendly, knowledgeable, and patient. A joy to work with.
We had a ceiling leak and they sent Andrew pronto! Andrew was very knowledgeable and pleasant and fixed our issue in a snap! We will definitely use this company for any future needs
Excellent plumbers. From Chris the first day to Colin and Max doing alot of work. Very professional. Plumbers JD and Max came out ti replace copper pipes to new modern pipes for our dishwasher. Very professional and excellent plumbers. I would hire Universal again of course their plumber are awesome
I WOULD DEFINITELY RECOMMEND THIS COMPANY! YOU WILL NOT BE DISAPPOINTED! The service call is $ 69.00 which they waived the service call fee. When I schedule the appointment, the person on the phone is very friendly, courteous, and very knowledgeable. if I didn't use the sink, then I wouldn't have an issue. Waiting…
Drew was extremely knowledgeable and freindly. Answered every question and then some. Could not be happier with the service I received. Thank you!
We had Liam. He was through, knowledgeable,efficient and friendly and professional. I would recommend him.
Excellent.
Great service, friendly, knowledgeable and kind knowing I was a single father of a special needs adult and fixed my issue! Please give him the appreciation he deserves!!
Drew was awesome, figured out the problem in a timely manner and executed his craft perfectly. Man deserves a raise!
Really great service very professional timely, friendly and efficient . He explained everything gave a reasonable estimate and completed the work. Highly recommend and will use them again in the future
JD from Universal Plumbing was on time, very professional and did a great job. He removed the hot water tank, removed the bad pipe and confirmed the leak in the crawl was eliminated. Cleanup was done professionally and if I have any future problems, I will contact Universal to do the job.
Very professional company. Took the time to answer all questions.
The Guys from Universal came and cut my ceiling to find the leak and they ran a new line. They came in the appointment window and left everything as close to how it was originally as they could, minus the leak of course. They did a very thorough diagnosis of the problem prior to jumping into a repair. I really…
Friendly, competent, fast, and overall great service.
Had a leak under my house..was a broken line..had it fixed not even 20 minutes..in and out..the guys were friendly and professional. You bet I recommend them..both techs deserve raises..iv seen some good techs..and I do maitenance work for a mcdonalds..my job is to fix what I can till its time to call in the pros..and damn these guys were good.
We had a fridge delivered from Lowes and they connected the water line in our causing a leak under our floor boards and into our basement. We called Universal Plumbing and Mark and Zach came out the next day and were super helpful in narrowing down the cause of the leak and fixing it. They answered my questions…
We have a leak on our bathtub. It was a hard find because we didn’t have access from the other room. Mark and Zach spent more time they initially planed but it was never an issue. They didn’t hurry. Bathtub leak is fixed and my husband and I are happy customers. The customer service was great. They were on time,…
Excellent professional service.
Very professional in appearance, dress and behavior. Universal is now my go-to plumbing company.
We went with Universal because of the professionalism and thoroughness of the initial quote. They completely replaced our 80 year old galvanized system with PEX piping, videoed and jet cleaned our sewers, and discovered a hidden concern with our toilet cast iron stack. Luckily we budgeted for most of this and the…
Perfect job good price
We were having some issues with a water leak we were suspeccting was coming from a sewer drain in the basement. Universal Plumbing sent Damian out the same day. He arrived on time, was courteous and very professional. He was very conscientious in diagnosing the problem, and even took some photos that he emailed of a…
Very professional and punctual and explained the issue very well.
We've used Universal Plumbing a few times now and are always happy with their service. Our basement unexpectedly started flooding with all of the storms and we got the run around from multiple other companies over two days that supposedly "specialize" in those issues. Universal sent someone out to diagnose the issue…
The guys that came out to my home were very professional and did an amazing job Figuring out the problem I had with my plumbing. I would highly recommend Universal plumbing to anyone.
J.D. did an excellent job. Very courtious and professional. I will recommend Universal Plumbing based on J.D and Marks services.
Universal Plumbing truly understands that great service is all in the details. We developed a sudden leak through our ceiling under the master tub and were thinking the worst. Chris came out same day and suspected two possible causes. He was right on and fixed it in the least disruptive way, efficiently, and…
Very helpful and easily available!
My wife and I are so pleased with the professionalism, the respect, the hard work, the on-time efficiency, how hard everyone worked, and how honest everyone was. It gives me hope for the future. For this extremely long review, lol. The excavation crew., Christian, Mike, and Justin are absolutely amazing. I work in…
Great service technician and great company!!! Given the opportunity I'd give 10 STARS!!!!
Collin was so kind and professional I was so stressed out he eased the pain. Showed kindness empathy help me make the right decisions for my situation I’m a single mom and I felt safe with him God Bless you all at Universal Thank you Jennifer
Very professional and responsive to our situation. Recommend them highly
Mark was great to work with. He’s been to our home before after a water pipe burst. He was thorough and welcomed my questions so that I understood what was happening and what our options were for repair. He was no different for this water leak in our shower. Walked us through what he found and suggestions for…
Timely response and listened to customers explanation of problem. Professional, hard working and when completed explained work procedure to solve problems.
I can't say enough about the way Universal Plumbing & Sewer conducts business. First, I scheduled an appointment for a Friday. I received a call stating if I was available same day. They had Chris C come out same day. That's number one. The fact they received my request online, called me within an hour, then had…
We are so glad we called Universal Plumbing!! We had a leak under our kitchen sink. Bryce arrived first thing in the morning and found the problem right away. He was personable; introduced himself with eye contact and a smile. He found the problem..a leak in the faucet hose. He discussed our options and we chose a…
Just very attentive when he arrived and started working with no delay; accurate diagnosis on the spot
John was very personable and knowledgeable. He not only explained my problem but showed it to me on a camera he ran down through my drain and pipes. I have used them before and would definitely recommend them again.
Snaking the laundry tub drain. Both laundry room, and the bathroom required repairs. Bryce was very professional, efficient, polite, and informative. He explained everything clearly, and offered options. Very happy with his service
JD was professional and honest. Did the job exactly the way he said he would. He explained everything to me that he was doing. He was always on time and communication was excellent!!! Highly recommend this company
Bryce arrived on time and was courteous, friendly and professional. He got right to work and finished the jobs quickly and efficiently. He answered all my questions and provided instructions concerning the toilet repair. I highly recommend Universal Plumbing!
I absolutely love working with Universal Plumbing! Tony is fantastic and is truly focused on customer service. They have come out to help multiple times and have helped me navigate dealing with my insurance company for a sewer line break! Highly recommend and they are who I call when I have any plumbing issues!
Quick polite and professional. Explained prices and completed the job for the price quoted. Very pleasant experience.
Paul & Rocky, professional, knowledgeable skilled labor humans. Not only is UP the best, only plumbing services I use since purchasing my home 4 years ago, but having to wake up to an unexpected leak and have UP service same day was above and beyond. Rocky and Paul worked hand in hand and would not leave until the…
Showed up within 30 minutes of call. Bryce was friendly and informative! Thanks again guys!!
I placed an emergency call early on a Sunday morning when one of my sump pumps stopped working during a Michigan flash flood warning . Within 2 hours of my call Chip was at our home. He quickly analyzed our need and professionally replaced and installed a new pump. I would HIGHLY recommend Universal Plumbing. Well trained plumbers and great service!
Great service by Paul. Extremely helpful and courteous. Very clean and perfect with his work.
This company is AMAZING! I would recommend Bryce! He was early for the appointment and did everything awesome! Very professional, made sure I understood everything he was doing step by step! Very polite! Thank you So So Much!! Hands down best!!!
I would like to give a shot out to BRYCE. HE WAS at our house for quite awhile today. Was very informative and helpful answering our questions. Did quite a lot of work. Very polite and explained each thing when he was doing it, then showed us. Very nice guy and did a wonderful job, even cleaning up. Was very…
Had a very professional experience with our technician, Chris. He gave us an honest assessment of our basement water issue and did not try to upsell. We appreciate the great service and honest thoughts.
Very nice professional service and experienced....unfortunately one of faucets started leaking worse than before the repair after they left. Required second visit...
Universal came the same day we called. Texted us when they were on their way. Courteous and professional, fixed our problem quickly. Gave us a detailed estimate via email for a larger job as well.
Damian came to our home through the emergency service and was able to take a problem that we couldn’t figure out ourselves and help out within 1 hour of arriving. He even told us a bit of how the process works and what to look out for in the future in case of any possible issues. Absolutely will be calling on him…
Definitely recommend for any plumbing needs. Professional, quality work and fair pricing. I had a horrible experience with another plumbing company and was nervous to find another thinking it would happen again. Universal Plumbing has exceeded my expectations. If I need any work done in the future they will be my first call.
I always use Universal, trustworthy and nice employees.
This company is outstanding. They were none-intrusive, professional and extremely courteous. Highly recommend to anyone that needs home service.
These guys were helpful, friendly and COVID careful! They saved me money and trouble by making an alternate suggestion to my request. It was wonderful to feel that I can trust these guys to tell me the truth. I will use this company for the rest of my Airbnbs and also will share this company with my Airbnb colleagues!
Kitchen Drain leak - replaced a section with PVC and re-pitched the line
The technician was earlier than expected which was great the work was fast efficient and professionally done also asked about future services without a hesitation was given an opportunity to look at new faucets possibly to be installed in the future. Great job see you in the near future
Guys were very professional and friendly. They answered all our questions.
This is what you want in a plumber. Professional honest and on time. Adam came to our house and worked hard for 9 hours. Making sure everything was done to code as if it was his own house. Universal Plumbing and Sewer is great and Adam is the main reason. No BS just exceptional service and fair pricing. Give em a call.
JD, Paul, Chip and Lee have all provided great assistance and service for my random pandemic plumbing emergency over the last week. Highly recommended Universal Plumbing, and especially these 4 guys. Quick, responsive, knowledgeable, flexible and fair.
Aaron John and Chris all three did a great job on fixing my pipes outside and jetting the system to get me back into operation. Great job guys thank you
It took a week for them to come out. They were supposed to find the leak from the kitchen ceiling. All they did was check under the bathroom sink n access panel, and walked out. As they were clearly in a hurry to get caught up on other jobs. We paid $116 for their so called Service, and then woke up the next morning…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 269 | $39–$295 |
| Plumbing pipe repair | 216 | $248–$1.2k |
| Toilet repair | 172 | $166–$480 |
| Plumbing leak repair | 121 | $216–$988 |
| Plumbing leak detection | 109 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Sewer cleaning | 88 | $161–$493 |
| Sewer repair | 84 | $239–$2.1k |