Experts Reviews · Company report
Universal Plumbing and Sewer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%72+5.1Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Universal Plumbing and Sewer

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,810 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Universal Plumbing and Sewer is better than 87% of garbage disposal repair.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Universal Plumbing and Sewer is better than 82% of garbage disposal repair.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Universal Plumbing and Sewer is better than 90% of garbage disposal repair.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Universal Plumbing and Sewer is better than 90% of garbage disposal repair.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Universal Plumbing and Sewer is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Universal Plumbing and Sewer is better than 72% of garbage disposal repair.B
72

Reviews for your job

Customers hired Universal Plumbing and Sewer for 8 kinds of job.

Universal Plumbing and Sewer for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.121
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$988
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 121 Google reviews tagged “Plumbing leak repair” · showing 40

Elias2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 hours ago★★★★★

The tech very professional and easy to talk to explained different things regarding the work

Paid $1,200–1,400Not surePlumbing leak repair
Jeremy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I needed two bathtub drains fixed, and Brandon Was very professional and fixed everything I would definitely recommend Universal plumbing to anyone who needs their services

Great pricePlumbing leak detectionShower repairPlumbing leak repair
Lila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Did a great job

Paid $1,400–1,600Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
AlanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service and excellent work. Service technician could have used a helper to speed things up and make his job a little easier.

Paid $2,000+Not sureWater heater installationPlumbing leak repair
Kendra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sean and Paul addressed ALL the issues during their service call. Even the extra issues that the initial service wasn't for. Very friendly guys who were easy to talk to and explained everything easily. Cleaned up after themselves which is a big deal to me. Will definitely be using the services again

Paid $800–1,000Reasonable pricePlumbing leak detectionFaucet repairFaucet installation
Raquel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Suan & Paul was very thorough and thoughtful. Which I appreciate. Thank You for the report.

Paid $200–400Reasonable priceToilet repairPlumbing leak repair
Alana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

⭐⭐⭐⭐⭐ I cannot recommend Universal Plumbing enough! Another company told me I had a collapsed sewer line and that I needed to spend $16,000 to replace it. Thankfully, I decided to get a second opinion. Jonah and Paul showed up with great attitudes, took the time to thoroughly inspect my drain and sewer line, and…

Plumbing leak detectionSewer cleaningPlumbing leak repair
Aaron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Damian and Sean did an amazing job! 10/10! Super polite and professional! They came in and got straight to the point, they worked with me and my budget and gave me a few options that were best for my situation. I couldn't be happier with their work, it was thorough, efficient, prompt and beautiful. Damain's…

Customer photo from Aaron's review
Plumbing pipe repairPlumbing leak repair
Travis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great Service. What a professional company.

Paid $2,000+Reasonable pricePlumbing leak repair
OliviaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We have had a multitude of plumbing issues since buying our home in July 22’ Universal has came to our rescue everytime (specially appreciate Terry) fair pricing & fast response. UPDATE 7/14/26 Universal continues to be a class act. Drew arrived on property this morning and was wonderful. This will be the only plumbing service we use.

Plumbing leak repairFaucet repairDrain cleaning+ Responsiveness+ Quality+ Professionalism
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Damion did an outstanding job while explaining everything along the way. Very clean and through.

Paid $1,200–1,400Reasonable pricePlumbing pipe repairPlumbing leak repair
RuthLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

If I could give 10 stars rating I would. Lee did a fantastic job, clean work, very informative and friendly. He also arrived about an hour after we called. For future plumbing problems I will call again.

Paid $400–600Reasonable pricePlumbing pipe repairPlumbing leak repair
NoahLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris and Sean did an outstanding job fixing a leaky tub. They quickly diagnosed and fixed the problem. Chris was very knowledgeable about every plumbing question and concern I had throughout my house. I'm a very happy customer.

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing leak repair
PamelaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional, showed up on time and got the work done quickly. I had a broken drain in my bathroom that was leaking into my basement. The price was reasonable and thankfully he had the parts on the truck to fix the issue (that is always a plus) I would definitely recommend this company and I will call them for any future problems that could occur.

Plumbing pipe repairPlumbing leak repair
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a phenomenal experience with Universal Plumbing. I had water backing up into my basement floor drain due to our kitchen line being rotted and corroded. Gavin came out on a Sunday and explained everything in great detail and was extremely patient with my wife and I who are new homeowners. His communication…

Paid $2,000+Great pricePlumbing leak repair
KathyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

JD was very polite and professional! Extremely informative!

Paid $800–1,000Reasonable pricePlumbing leak repair
Christopher7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great explanation of services needed. Was professional and helped me understand the way my houses utilities are setup.

Paid $1,000+Reasonable pricePlumbing leak repair
CristinaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

First time customer with company. Brandon came to my home to replace a shower cartridge and install a new faucet. Brandon was very polite, professional, and respectful. He explained all work to be done and costs. Would definitely recommend and will use this company for any future needs.

Paid $500–600Reasonable priceFaucet installationPlumbing leak repair
JohnLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Max was very professional and respectful. He showed respect for my house and this old man. He was a credit to your company and if I need plumbing help in the future, he would be welcome. John Swatosh

Paid $800–900Reasonable priceFaucet repairFaucet installationPlumbing leak repair
Keith11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Max came to my house for several plumbing issues that I wanted to take care of. He was professional, courteous and explained everything very clearly. He was able to take care of my projects one after the other. He made sure to not get anything dirty and promptly cleaned up after himself. Everything he did was…

Paid $1,000+Reasonable priceFaucet repairSump pump repairFaucet installation
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Chris did a fabulous job at my house today. Very articulate and informative on the work performed. Would recommend him over and over again. Any future work I will reach out to Universal Plumbing and request for Chris to do the work.

Paid $500–600Reasonable pricePlumbing leak detectionFaucet repairOutdoor plumbing system repair
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jeff did an amazing job! He was courteous, respectful of property, explained everything he was going to do & did it! No more leaks! I would recommend him to everyone.

Paid $1,000+Reasonable priceFaucet repairFaucet installationShower repair
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The plumber was polite, and efficient. The fee was less than I expected.

Paid $500–600Great priceOutdoor plumbing system repairPlumbing leak repair
MaricelleLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jeff was friendly, fast and transparent diagnosing cause of water leak in basement. Got the necessary pipes, clamps and related assembly and replaced a corroded clamp and pipe section.

Paid $300–400Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
NickLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service, thank you Drew!

Paid $800–900Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Kayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had nothing short of a great experience with Universal plumbing. We had somewhat of an emergency situation and someone was at our house within the hour. Colin was knowledgeable, thorough, professional and answered every question that we had. I would highly recommend.

Reasonable pricePlumbing leak repair
Reed10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Damian was , helpful, patient, and friendly in installing our new kitchen sink. After removing the old sink, we learned that the new sink didn’t fit in the granite countertop hole. As a result, we had to pause installation to have a granite cutter come and make the hole a little bigger. Damian then returned and…

Customer photo from Reed's review
Paid $1,000+Reasonable pricePlumbing pipe repairPlumbing leak repair
DarwinLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always utilize Universal Plumbing and highly recommend them to others!!

Paid $200–300Reasonable pricePlumbing leak detectionFaucet repairFaucet installation
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The team was great.

Paid $1,000+Reasonable priceToilet repairGarbage disposal installationPlumbing pipe repair
Donald9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Universal Plumbing did a great job repairing water piping leaks in my home resulting from the recent cold temperatures. They were very professional and clearly explainer all the work that was needed and completed the work in less than a day. I am very pleased with their work and would highly recommend them.

Paid $1,000+Reasonable pricePlumbing leak repair
Renée5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

These guys were absolutely amazing! This started out as a a sudden 'no-water-in-the-kitchen' issue that turned into a burst pipe. We ended up getting the house re-plumbed, getting rid of the old galvanized pipes in this house we just moved into. While they were there, the fixed a clogged toilet and replaced bathtub…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair
Trish4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I thought I only needed a drain snake done but turns out I had a crack in one of my water lines. I had the pleasure of meeting Drew and Arthur on the first day, they were very timely and very thorough about explaining things to me. Second day was water pipe replacement and I was able to meet Bryce and Brandon. Both…

Drain cleaningPlumbing leak detectionPlumbing pipe repair
Erica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Jeff was very professional to work with and did a good job. I had a leaking tub drain and he replaced it all in a few hours. I’ve had no issues since! Jeff definitely knew what he was doing and explained it all to me. These kinds of services can be a bit expensive but come with a warranty for peace of mind. I would use Universal again.

Paid $400–500Reasonable pricePlumbing leak repair
SuzanneLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Colin was absolutely amazing. He handled a tough job with grace, and he was very professional. I really appreciate not only the great job he did, but his awesome personality. I would definitely choose Universal Plumbing and Sewer for any future jobs, especially with such a fine person as Colin as an employee. Great job!!!

Paid $400–500Reasonable priceToilet repairPlumbing leak repair
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great customer service, my kids followed around and were asking questions and the workers were very kind and explained everything and answered all there questions. Walked us through the process every step of the way.

Paid $500–600Not sureToilet repairDrain cleaningPlumbing leak detection
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Response time to service and repair was prompt, quick, courteous and very efficient! The plumber quickly repaired our ruptured sink pipe fixture that was causing flooding the bathroom into the basement. So very thankful for service provided by the Universal Plumbing and Sewer Services!! Will certainly call on them…

Paid $200–300Great pricePlumbing pipe repairPlumbing leak repair
Margaret2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Universal Plumbing is the best! Our technician, Jeff S was extremely knowledgeable, friendly and efficient and the price was reasonable for the work he did. I would recommend Universal Plumbing anytime.

Paid $200–300Reasonable pricePlumbing pipe repairFaucet repairPlumbing leak repair
Israel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Chris is honest. He told me what's the problem and what's needed to be done. He even called the company that makes the faucet so the parts can be delivered to my house. He took the time to explain different options available. Gave reasonable pricing as well. I did not feel the pressure to get the job done just because he was already in the house.

Plumbing leak repair
ConLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent plumbers. From Chris the first day to Colin and Max doing alot of work. Very professional. Plumbers JD and Max came out ti replace copper pipes to new modern pipes for our dishwasher. Very professional and excellent plumbers. I would hire Universal again of course their plumber are awesome

Paid $300–400Great priceGarbage disposal installationPlumbing leak detectionPlumbing pipe repair
ME4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I WOULD DEFINITELY RECOMMEND THIS COMPANY! YOU WILL NOT BE DISAPPOINTED! The service call is $ 69.00 which they waived the service call fee. When I schedule the appointment, the person on the phone is very friendly, courteous, and very knowledgeable. if I didn't use the sink, then I wouldn't have an issue. Waiting…

Paid $700–800Drain cleaningPlumbing leak detectionPlumbing leak repair

Show more plumbing leak repair reviews (81 more) →

Price

$567+67% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 68%Overpriced 5%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning269$39–$295
Plumbing pipe repair216$248–$1.2k
Toilet repair172$166–$480
Plumbing leak repair121$216–$988
Plumbing leak detection109$54–$520
Faucet repair104$148–$517
Sewer cleaning88$161–$493
Sewer repair84$239–$2.1k

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