How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%72+5.1Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREUniversal Plumbing and Sewer
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,810 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing and Sewer for 8 kinds of job.
Universal Plumbing and Sewer for sewer cleaning
Clear ✕All 88 Google reviews tagged “Sewer cleaning” · showing 20
Drew was incredibly professional. Explained everything that was done and needed. Truly a 5 star company that does 5 star work.
Put in a request to get my line snaked and videoed online, and not too long after I was contacted and an appointment was set for the next day! I then had the pleasure of meeting Drew a quick, professional, and knowledgeable technician they had sent out!
⭐⭐⭐⭐⭐ I cannot recommend Universal Plumbing enough! Another company told me I had a collapsed sewer line and that I needed to spend $16,000 to replace it. Thankfully, I decided to get a second opinion. Jonah and Paul showed up with great attitudes, took the time to thoroughly inspect my drain and sewer line, and…
Colin was great very knowledgable, fast and friendly . Would highly recommend.
Jonah came out to hydro jet my sewer line. He was great. He explained the process to me, let me watch and pointed out things that he was doing. I will be asking for him if I need any work in the future!
Arthur and team did a great job. Super courteous, respectful, cleaned up after the job and educated me along the way. Would highly recommend Universal. I have them come up every 2 years to check the drains and they always do a fantastic job.
Arthur and his partner were very nice, came on time. Explained my plumbing problem in detail. He was respectful by not trying to upsell me, however, he gave me detailed estimates on what any future improvements would be so we can budget for them. I was very happy!
Fast arriving and got the job done quickly and professionally. Appreciate the great after hours service
Professional and focused on doing a good job
Jeff, Tony and Arthur and the guy who accompanied Arthur to my home on March 31(did not get his name) have all been great! They’ve been transparent and kind, and understanding of my situation. Jeff took extra time to explain things and go over quotes.
They not only installed my hot water tank , I had an issue with some other plumbing and they showed me how to easily fix it t
The workers were very nice and did a nice clean job and where it was and they were careful very professionally done
I had an outstanding experience with Universal Plumbing when they repaired the sewer line outside my house. From start to finish, their team was professional, knowledgeable, and incredibly responsive. What could have been a stressful and messy situation was handled smoothly and efficiently. They quickly diagnosed…
Had a nightmare waste pipe clog in 2 upper units of a 4-unit rental that had to be fixed immediately. We rented a snake but no luck clearing it. Called Universal and said we need your best snake guy for a difficult clog. They sent Jeff who was polite, hard working, and very knowledgeable and was able to clear the…
Arthur was great. Polite, professional, and informative. He explained in detail what was causing our issue and potential paths to correct the problem. I walked away from the interaction with information and a plan, not some hard pushed sales pitch as I've experienced from other plumbing companies. I will be using Universal going forward. Thanks Arthur
Collin did an excellent job. I highly recommend Universal for your plumbing needs.
The work was quick and effective. Problem was solved efficiently and no mess was left behind.
Fast, friendly service at a reasonable price.
Drew is a definite asset to your company, professional polite, explained everything he was doing cleaned up After the job was completed, definitely will call you for all my plumbing needs and refer you to many customers that I deal with on a daily basis. Thanks again, Drew.
Drew did an excellent job clearing sewer line and inspection of line. Drew reviewed camera video with me and went over additional prevention actions I can do for aging cast iron sewer. Afterwards, you would had never known any work was performed by how area was cleaned up after service. Drew's professionalism and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 269 | $39–$295 |
| Plumbing pipe repair | 216 | $248–$1.2k |
| Toilet repair | 172 | $166–$480 |
| Plumbing leak repair | 121 | $216–$988 |
| Plumbing leak detection | 109 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Sewer cleaning | 88 | $161–$493 |
| Sewer repair | 84 | $239–$2.1k |
