How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%72+5.1Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREUniversal Plumbing and Sewer
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,810 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing and Sewer for 8 kinds of job.
Universal Plumbing and Sewer for sewer cleaning
Clear ✕All 88 Google reviews tagged “Sewer cleaning” · showing 40
Drew was incredibly professional. Explained everything that was done and needed. Truly a 5 star company that does 5 star work.
Put in a request to get my line snaked and videoed online, and not too long after I was contacted and an appointment was set for the next day! I then had the pleasure of meeting Drew a quick, professional, and knowledgeable technician they had sent out!
⭐⭐⭐⭐⭐ I cannot recommend Universal Plumbing enough! Another company told me I had a collapsed sewer line and that I needed to spend $16,000 to replace it. Thankfully, I decided to get a second opinion. Jonah and Paul showed up with great attitudes, took the time to thoroughly inspect my drain and sewer line, and…
Colin was great very knowledgable, fast and friendly . Would highly recommend.
Jonah came out to hydro jet my sewer line. He was great. He explained the process to me, let me watch and pointed out things that he was doing. I will be asking for him if I need any work in the future!
Arthur and team did a great job. Super courteous, respectful, cleaned up after the job and educated me along the way. Would highly recommend Universal. I have them come up every 2 years to check the drains and they always do a fantastic job.
Arthur and his partner were very nice, came on time. Explained my plumbing problem in detail. He was respectful by not trying to upsell me, however, he gave me detailed estimates on what any future improvements would be so we can budget for them. I was very happy!
Fast arriving and got the job done quickly and professionally. Appreciate the great after hours service
Professional and focused on doing a good job
Jeff, Tony and Arthur and the guy who accompanied Arthur to my home on March 31(did not get his name) have all been great! They’ve been transparent and kind, and understanding of my situation. Jeff took extra time to explain things and go over quotes.
They not only installed my hot water tank , I had an issue with some other plumbing and they showed me how to easily fix it t
The workers were very nice and did a nice clean job and where it was and they were careful very professionally done
I had an outstanding experience with Universal Plumbing when they repaired the sewer line outside my house. From start to finish, their team was professional, knowledgeable, and incredibly responsive. What could have been a stressful and messy situation was handled smoothly and efficiently. They quickly diagnosed…
Had a nightmare waste pipe clog in 2 upper units of a 4-unit rental that had to be fixed immediately. We rented a snake but no luck clearing it. Called Universal and said we need your best snake guy for a difficult clog. They sent Jeff who was polite, hard working, and very knowledgeable and was able to clear the…
Arthur was great. Polite, professional, and informative. He explained in detail what was causing our issue and potential paths to correct the problem. I walked away from the interaction with information and a plan, not some hard pushed sales pitch as I've experienced from other plumbing companies. I will be using Universal going forward. Thanks Arthur
Collin did an excellent job. I highly recommend Universal for your plumbing needs.
The work was quick and effective. Problem was solved efficiently and no mess was left behind.
Fast, friendly service at a reasonable price.
Drew is a definite asset to your company, professional polite, explained everything he was doing cleaned up After the job was completed, definitely will call you for all my plumbing needs and refer you to many customers that I deal with on a daily basis. Thanks again, Drew.
Drew did an excellent job clearing sewer line and inspection of line. Drew reviewed camera video with me and went over additional prevention actions I can do for aging cast iron sewer. Afterwards, you would had never known any work was performed by how area was cleaned up after service. Drew's professionalism and…
This a wonderful team to work with for plumbing. They consistently have great team members come to my home. They are friendly and easy to talk too! I wouldn’t use anyone else!
We had Liam. He was through, knowledgeable,efficient and friendly and professional. I would recommend him.
They did a great job hydro- jetting my drain lines.
Chris was very professional and helpful. He explained his work and showed me pictures of my pipes before and after his work. He was also kind to my curious dog
Friendly and courteous and to explain things. Clean and organized.
This company is top notch!!! They are on their game. Great communication and friendly knowledgeable staff. Arthur was very polite and honest. Highly recommend!!!
Excellent service with very professional and experienced person. He answered all my questions and we will definitely recommend Universal Plumbing to our friends and neighbors.
The service was exceptional! Called in the morning and they were able to come out the same day and complete the work. They cleaned up after themselves as well. I highly recommend these guys. Josh and helper were amazing and were able to explain the process along the way. - Ewelina S.
Arthur was pleasant, knowledgeable and clean. I called at the last minute and he showed up within 30 minutes, I will definitely use this business again.
You get what you pay for. Universal plumbing and sewer is not cheap, but very professional and I trust them fully.
Colin was great very polite. Put his boots protectors on soon as he got in the door cleared the job up and it was 1030 at night. Super grateful.
Excellent experience!! Joshua and team explained every step of the process and we felt so happy to have a job well done. We already referred them to our neighbors.
Performed sewer maintenance. Good job and well done
Excellent work, very careful about things, they cleaned up perfectly when done, I will always call universal 😀
Chris C. is an amazing employee! He arrived on time, was patient, looked over the emergency back-up problem, explained everything to us in detail and performed a job that was not easy. Fixed the issue and showed us what may be causing the issue and which steps to take going forward. I was seriously shocked at the…
The tech was very professional and straight to the repair. He wore protective garments and cleaned up after his task was done. The repairs was done in a timely manner.
Mac T arrived on time with such a short notice. upon arrival he wore shoe covers before continuing in the house! and cleaned up any mess!!! Clean work! And explained the issue very well!!!
Very pleased with the work that they perform very professional I do recommend this company to anyone
The service was remarkable. They came right out. We’re on time very polite, very clean. I would have them back if I needed to and recommend them to anyone.
Used them to unclog my drains they did a great job
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 269 | $39–$295 |
| Plumbing pipe repair | 216 | $248–$1.2k |
| Toilet repair | 172 | $166–$480 |
| Plumbing leak repair | 121 | $216–$988 |
| Plumbing leak detection | 109 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Sewer cleaning | 88 | $161–$493 |
| Sewer repair | 84 | $239–$2.1k |
