How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%72+5.1Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREUniversal Plumbing and Sewer
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,810 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing and Sewer for 8 kinds of job.
Universal Plumbing and Sewer for sewer repair
Clear ✕All 84 Google reviews tagged “Sewer repair” · showing 60
James And Brenndon were fabulous!! Awesome service!! Explained everything clearly and I felt confident the sewer work would be done correctly!! Thank you for an awesome job and customer service!!
Fantastic service. Colin was on time. He did a thorough job and showed me rhe results of his findings.
Sean and Paul installed a new toilet for our basement bathroom on 7/29/26. They were incredibly thorough and explained everything as they went along . We love the new toilet . Thanks guys !
A reasonable estimate was provided and timely schedule of follow up appointment.
Chris from universal came to replace a delta shower cartridge that was leaking. He explained everything very well and did a great job!
Universal Plumbing & Sewer was absolutely fantastic from start to finish. Mac, Arthur, Justin, and the entire team were professional, knowledgeable, and incredibly helpful throughout the whole process. Their communication, workmanship, and customer service were top-notch. It’s hard to find companies that truly care…
Jeffrey was very professional. Fixed the problem. He explained everything to me. Great job!
Five star service from start to finish! The office staff was professional, polite and thorough. My repair was scheduled promptly. An entire crew showed up the morning of the repair and were all courteous and well mannered. The guys explained everything completely and in a manner that was easily understood. They wore…
I had an outstanding experience with Universal Plumbing when they repaired the sewer line outside my house. From start to finish, their team was professional, knowledgeable, and incredibly responsive. What could have been a stressful and messy situation was handled smoothly and efficiently. They quickly diagnosed…
Drew did an amazing job answering all of my questions and I had a lot. Priced out many options and discussed all of them in detail. I was very appreciative of his knowledge and friendliness.
Did a good job and cleaned up after themselves
Universal Plumbing came out on a Sunday; our plumber, Arthur, was great. He texted us ahead of time to let us know when to expect him, and fixed our problem quickly and efficiently.
The task of replacing the old sewer line in the house was immense! That said, we were pleased with the work and speed that it was accomplished. All workers were courteous and considerate. They made a genuine effort to clean up afterwards. Appreciate that very much. We appreciate Arthur for helping us get through…
Arthur thank you to you and the other kind gentleman who came to my home in very cold weather to fix our drainage issue. You were so efficient and professional. It is so appreciated.
they did an incredible job, they were courteous and informative. Quick and easy.
These guys are always respectful, knowledgeable, and truthful. What more could you want?!
Excellent service
We had Liam. He was through, knowledgeable,efficient and friendly and professional. I would recommend him.
Had a tiolet and sink installed, also a room built. Mark was super withe plumbing, Eric did the building of the room and his work was also super. Everything was done very well and the cleanup was great.
Friendly and courteous and to explain things. Clean and organized.
Our go to Plumbing company. Always a quick response, professional, honest, and fair pricing!
I had forgotten that I used Universal at my home two years ago while looking for a plumber for my son's sewer line collapse. I am so glad that I had previous experience with them and they didn't let us down on this HUGE job. Cannot say enough good words for the initial contact with Arther, to the exterior lead,…
This company is top notch!!! They are on their game. Great communication and friendly knowledgeable staff. Arthur was very polite and honest. Highly recommend!!!
I needed a plumber immediately due to a pipe breaking in my basement. I called Universal Plumbing and they sent someone immediately. Damien stopped the flooding and was able to get everything fixed within an hour. He was professional, knowledgeable and kind. I would highly recommend this company. They have serviced…
Have used Universal multiple times for multiple services big and small! Great work and advice during each visit. Would highly recommend them. My most recent interaction involved a shower drain cleaning. They came out within 48 hours of me calling to request an appointment, I got both texts and a call when they were…
Competent and professional technicians.
I had a sewer drain plugged by roots from a giant tree. This has happened multiple times in the 20 years I’ve lived here so I was pretty sure what was going on but it’s always a little scary when a new contractor comes out. Chris listened to me and after looking at the problem agreed snaking the drain was what…
Bryce was great. He and his apprentice worked for quite a few hours replacing the drain stack for my kitchen in order to accommodate the install of my dishwasher. They also installed the kitchen sink, faucet, and garbage disposal, as well as replacing the hose bib on the back of the house. They were professional,…
Awesome and professional job
We went with Universal because of the professionalism and thoroughness of the initial quote. They completely replaced our 80 year old galvanized system with PEX piping, videoed and jet cleaned our sewers, and discovered a hidden concern with our toilet cast iron stack. Luckily we budgeted for most of this and the…
This is the second time we have used Universal Plumbing and Sewer. They showed up right away and were professional. The technician gave options that fit our budget the best. The job was successful and we are happy with the results. I will use their services for all my Plumbing needs moving forward.
Universal Plumbing, Thank you so much for helping us with our sewer/pipe problem. Your team is outstanding! Prompt service, very personal, & satification 100% would recommend this company to everyone.
I've had Universal out a few times in the past two weeks. Each time they were on time, professional, and communicated well. I had a small issue and they were very quick to correct it. The office was great to deal with as well. I fully recommend Universal based on my recent experience.
Working with this company was fantastic! They treated my emergency with great importance and showed up an hour earlier than their window. The two gentlemen who showed up were very friendly and did great work. After the emergency was resolved it's like I have a new plumbing system. Fantastic work for a fair price.
I called to get another opinion on drainage backup we'd been experiencing every time excess water was run down the kitchen sink. Joshua arrived within the window and was very open and easy to talk with. Many of my worries involved a lot of unknowns about costs and a general sense of unease after multiple unpleasant…
Universal Plumbing saved my home from a disastrous situation of a major sewer backup and crack in the sewer line. All the employees who were at my home for the last week were a life saver. My two sons and I just moved in our new home 3 days before Christmas 2022 and I thought at some point we would not be able to…
Technician knew what the problem was within a matter of Minutes. Reasonable and professional
Professional, on time, problem solved A+
The technician was professional and and answered all my questions.
We have had excellent service from everyone at Universal. John, Adam K, Gaven, Christian, Justin, and Michael were skilled, professional and friendly, always ready to answer questions. Communication was always great. In the office, Ally, Robin, Dawn, Nate and Tony were more than helpful and found answers to my…
Universal provided timely, competent, and professional service to address a difficult sewer drain problem at my home. Their service technician Chip was very helpful and patient in thorough ly diagnosing & correcting the problem. Very pleased!
These guys did an amazing job. My husband was the one home when our plumber came. When I asked how it went his response was "on time and no mess" And I would like to add that our sewer is draining perfectly now.
Very nice and professional and explained what was happening.
Highly recommended!!! Arthur and his team are top notch professionals!!! Sewer drain inspection and repairs were done from start to finish by the book. They provided excellent service for a reasonable price.
Great availability and flexibility by the crew. Work was done in a timely manner and completely in the amount of time we discussed.
Incredible service from the entire Universal team! Thank you Arthur & crew!
Extremely professional, very thorough. They are definitely staying on my list And I would highly recommend this team. Thank you
John, Jerome and their assistants were out to assess and clear the drains on alternate days but couldn't resolve the problem. They discovered a blockage in the sewer system. Mac T and his assistant had to hand dig to the conjunction where the blockage occurred. It was very difficult but they kept trying until they…
Came out on a Saturday morning within an hour of my call, fixed my plugged pipes. The tech was great and explained everything he was doing.
Very professional. Job was completed to the description provided on the estimate. I would definitely hire again in the future for any plumbing needs.
Excellent service. Polite! Would definitely use again!
Jonah was great to work with. Extremely friendly, thorough in explanation, and gave a fair price for all services. The crew that did the repairs with Jonah were all friendly and helpful. Highly recommend, and would call them again if we have any other plumbing needs.
This is the 2nd time we’ve used Universal this year - both times Adam was the lead tech and was awesome. Very professional, patient with my questions and thorough and clear in his explanations. The same can be said for his colleagues Antwan and Joe. Most importantly, the work was done on time, on budget and the…
I purchased my house 2 years ago…not knowing what poor shape the system was in. This company responds quickly and does quality work. Many thanks to Tony, Chris, Terry and Josh for their hard work, professionalism, and kindness.
After a few frustrating and unresolved issues from a different plumbing service, we hired Universal Plumbing and Sewer to fix the problem. They were on time, professional, had great customer service, educated us along the way, and did the job well. I would highly recommend this company!
I absolutely love working with Universal Plumbing! Tony is fantastic and is truly focused on customer service. They have come out to help multiple times and have helped me navigate dealing with my insurance company for a sewer line break! Highly recommend and they are who I call when I have any plumbing issues!
I had my toilets backing up and water dripping all over the basement on a Sunday afternoon. The first place I called said I could call their on call service later that night. I called Universal and they had a tech here in 30 minutes. He looked at what I had going on and thankfully it wasn’t as bad as I had expected!…
Explained to us there process for resolving our drain issue. Very informative and courteous , would highly recommend.
I like the professionalism. I had business with the other companies but the universal is the best company. Fair price, kind, straightforward, excellent skill, good technology and very thoughtful explanation. I won’t call any other other than the universal if I need help.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 269 | $39–$295 |
| Plumbing pipe repair | 216 | $248–$1.2k |
| Toilet repair | 172 | $166–$480 |
| Plumbing leak repair | 121 | $216–$988 |
| Plumbing leak detection | 109 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Sewer cleaning | 88 | $161–$493 |
| Sewer repair | 84 | $239–$2.1k |
