Experts Reviews · Company report
Universal Plumbing and Sewer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%72+5.1Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Universal Plumbing and Sewer

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,810 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Universal Plumbing and Sewer is better than 87% of garbage disposal repair.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Universal Plumbing and Sewer is better than 82% of garbage disposal repair.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Universal Plumbing and Sewer is better than 90% of garbage disposal repair.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Universal Plumbing and Sewer is better than 90% of garbage disposal repair.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Universal Plumbing and Sewer is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Universal Plumbing and Sewer is better than 72% of garbage disposal repair.B
72

Reviews for your job

Customers hired Universal Plumbing and Sewer for 8 kinds of job.

Universal Plumbing and Sewer for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.84
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$239–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 84 Google reviews tagged “Sewer repair” · showing 60

Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

James And Brenndon were fabulous!! Awesome service!! Explained everything clearly and I felt confident the sewer work would be done correctly!! Thank you for an awesome job and customer service!!

Paid $2,000+Great pricePlumbing pipe repairSewer repair
Mario14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fantastic service. Colin was on time. He did a thorough job and showed me rhe results of his findings.

Paid $1,000+Reasonable priceWater heater installationSewer repair
TriciaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Sean and Paul installed a new toilet for our basement bathroom on 7/29/26. They were incredibly thorough and explained everything as they went along . We love the new toilet . Thanks guys !

Paid $800–1,000Reasonable priceSewer repairService not listed+ Responsiveness+ Punctuality+ Quality
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

A reasonable estimate was provided and timely schedule of follow up appointment.

Paid $800–1,000Reasonable priceSewer repairService not listed+ Punctuality
Anne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Chris from universal came to replace a delta shower cartridge that was leaking. He explained everything very well and did a great job!

Paid $200–400Reasonable priceFaucet repairSewer repair
Roxann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Universal Plumbing & Sewer was absolutely fantastic from start to finish. Mac, Arthur, Justin, and the entire team were professional, knowledgeable, and incredibly helpful throughout the whole process. Their communication, workmanship, and customer service were top-notch. It’s hard to find companies that truly care…

Paid $1,000+Not sureSewer repair
Willy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jeffrey was very professional. Fixed the problem. He explained everything to me. Great job!

Sewer repair
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Five star service from start to finish! The office staff was professional, polite and thorough. My repair was scheduled promptly. An entire crew showed up the morning of the repair and were all courteous and well mannered. The guys explained everything completely and in a manner that was easily understood. They wore…

Paid $1,000+Great pricePlumbing pipe repairOutdoor plumbing system repairToilet installation
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I had an outstanding experience with Universal Plumbing when they repaired the sewer line outside my house. From start to finish, their team was professional, knowledgeable, and incredibly responsive. What could have been a stressful and messy situation was handled smoothly and efficiently. They quickly diagnosed…

Customer photo from Daniel's review
Paid $1,000+Reasonable priceSewer cleaningSewer repair
carly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Drew did an amazing job answering all of my questions and I had a lot. Priced out many options and discussed all of them in detail. I was very appreciative of his knowledge and friendliness.

Reasonable priceSewer repair
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Did a good job and cleaned up after themselves

Paid $1,000+Reasonable priceSewer repair
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Universal Plumbing came out on a Sunday; our plumber, Arthur, was great. He texted us ahead of time to let us know when to expect him, and fixed our problem quickly and efficiently.

Paid $400–500Reasonable priceDrain cleaningSewer repair
judith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The task of replacing the old sewer line in the house was immense! That said, we were pleased with the work and speed that it was accomplished. All workers were courteous and considerate. They made a genuine effort to clean up afterwards. Appreciate that very much. We appreciate Arthur for helping us get through…

Paid $1,000+Not sureSewer repair
Dr.D8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Arthur thank you to you and the other kind gentleman who came to my home in very cold weather to fix our drainage issue. You were so efficient and professional. It is so appreciated.

Paid $200–300Reasonable priceSewer repair
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

they did an incredible job, they were courteous and informative. Quick and easy.

Paid $200–300Reasonable pricePlumbing leak detectionSewer repair
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys are always respectful, knowledgeable, and truthful. What more could you want?!

Paid $1,000+Great priceSewer repair
ShawnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service

Sewer repair
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We had Liam. He was through, knowledgeable,efficient and friendly and professional. I would recommend him.

Plumbing leak detectionPlumbing leak repairFaucet repair
James16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Had a tiolet and sink installed, also a room built. Mark was super withe plumbing, Eric did the building of the room and his work was also super. Everything was done very well and the cleanup was great.

Toilet installationSewer repair+ Professionalism
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly and courteous and to explain things. Clean and organized.

Sewer cleaningSewer repair
CourtneyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our go to Plumbing company. Always a quick response, professional, honest, and fair pricing!

Sewer repair+ Responsiveness+ Punctuality+ Quality
LuAnnLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had forgotten that I used Universal at my home two years ago while looking for a plumber for my son's sewer line collapse. I am so glad that I had previous experience with them and they didn't let us down on this HUGE job. Cannot say enough good words for the initial contact with Arther, to the exterior lead,…

Plumbing pipe repairOutdoor plumbing system repairSewer repair+ Responsiveness+ Punctuality+ Professionalism
DJ10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This company is top notch!!! They are on their game. Great communication and friendly knowledgeable staff. Arthur was very polite and honest. Highly recommend!!!

Drain cleaningSewer cleaningSewer repair
LaurieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I needed a plumber immediately due to a pipe breaking in my basement. I called Universal Plumbing and they sent someone immediately. Damien stopped the flooding and was able to get everything fixed within an hour. He was professional, knowledgeable and kind. I would highly recommend this company. They have serviced…

Plumbing pipe repairSewer repairSump pump installation+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Have used Universal multiple times for multiple services big and small! Great work and advice during each visit. Would highly recommend them. My most recent interaction involved a shower drain cleaning. They came out within 48 hours of me calling to request an appointment, I got both texts and a call when they were…

Sewer repairSump pump repairDrain cleaning
FredLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Competent and professional technicians.

Outdoor plumbing system repairSewer repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a sewer drain plugged by roots from a giant tree. This has happened multiple times in the 20 years I’ve lived here so I was pretty sure what was going on but it’s always a little scary when a new contractor comes out. Chris listened to me and after looking at the problem agreed snaking the drain was what…

Sewer repair+ Quality+ Professionalism+ Value
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bryce was great. He and his apprentice worked for quite a few hours replacing the drain stack for my kitchen in order to accommodate the install of my dishwasher. They also installed the kitchen sink, faucet, and garbage disposal, as well as replacing the hose bib on the back of the house. They were professional,…

Faucet installationGarbage disposal installationSewer repair+ Responsiveness+ Punctuality+ Quality
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Awesome and professional job

Garbage disposal repairPlumbing pipe repairSewer repair+ Punctuality+ Professionalism
pterneasLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We went with Universal because of the professionalism and thoroughness of the initial quote. They completely replaced our 80 year old galvanized system with PEX piping, videoed and jet cleaned our sewers, and discovered a hidden concern with our toilet cast iron stack. Luckily we budgeted for most of this and the…

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Punctuality+ Quality
TommyLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the second time we have used Universal Plumbing and Sewer. They showed up right away and were professional. The technician gave options that fit our budget the best. The job was successful and we are happy with the results. I will use their services for all my Plumbing needs moving forward.

Sewer repair+ Responsiveness+ Punctuality+ Quality
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Universal Plumbing, Thank you so much for helping us with our sewer/pipe problem. Your team is outstanding! Prompt service, very personal, & satification 100% would recommend this company to everyone.

Plumbing leak repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
C2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've had Universal out a few times in the past two weeks. Each time they were on time, professional, and communicated well. I had a small issue and they were very quick to correct it. The office was great to deal with as well. I fully recommend Universal based on my recent experience.

Sewer repairSewer cleaning+ Responsiveness+ Punctuality+ Professionalism
AJ12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with this company was fantastic! They treated my emergency with great importance and showed up an hour earlier than their window. The two gentlemen who showed up were very friendly and did great work. After the emergency was resolved it's like I have a new plumbing system. Fantastic work for a fair price.

Sewer repair+ Responsiveness+ Punctuality+ Quality
chemistryguyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called to get another opinion on drainage backup we'd been experiencing every time excess water was run down the kitchen sink. Joshua arrived within the window and was very open and easy to talk with. Many of my worries involved a lot of unknowns about costs and a general sense of unease after multiple unpleasant…

Sewer repair+ Responsiveness+ Punctuality+ Professionalism
RichardLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Universal Plumbing saved my home from a disastrous situation of a major sewer backup and crack in the sewer line. All the employees who were at my home for the last week were a life saver. My two sons and I just moved in our new home 3 days before Christmas 2022 and I thought at some point we would not be able to…

Sewer repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician knew what the problem was within a matter of Minutes. Reasonable and professional

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Professionalism
DENISE5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, on time, problem solved A+

Sewer repair+ Punctuality+ Professionalism
donna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician was professional and and answered all my questions.

Sewer repair+ Responsiveness+ Punctuality+ Professionalism
Nancy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had excellent service from everyone at Universal. John, Adam K, Gaven, Christian, Justin, and Michael were skilled, professional and friendly, always ready to answer questions. Communication was always great. In the office, Ally, Robin, Dawn, Nate and Tony were more than helpful and found answers to my…

Sewer repair+ Responsiveness+ Punctuality+ Quality
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Universal provided timely, competent, and professional service to address a difficult sewer drain problem at my home. Their service technician Chip was very helpful and patient in thorough ly diagnosing & correcting the problem. Very pleased!

Sewer repair+ Responsiveness+ Quality+ Professionalism
IoneLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys did an amazing job. My husband was the one home when our plumber came. When I asked how it went his response was "on time and no mess" And I would like to add that our sewer is draining perfectly now.

Sewer repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Tracy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very nice and professional and explained what was happening.

Sewer repair+ Professionalism
Bill13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommended!!! Arthur and his team are top notch professionals!!! Sewer drain inspection and repairs were done from start to finish by the book. They provided excellent service for a reasonable price.

Sewer repair+ Responsiveness+ Punctuality+ Quality
StephenLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great availability and flexibility by the crew. Work was done in a timely manner and completely in the amount of time we discussed.

Sewer repair+ Responsiveness+ Quality+ Professionalism
Amos1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Incredible service from the entire Universal team! Thank you Arthur & crew!

Faucet installationFaucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Deb11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Extremely professional, very thorough. They are definitely staying on my list And I would highly recommend this team. Thank you

Sewer repair+ Responsiveness+ Punctuality+ Quality
Christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

John, Jerome and their assistants were out to assess and clear the drains on alternate days but couldn't resolve the problem. They discovered a blockage in the sewer system. Mac T and his assistant had to hand dig to the conjunction where the blockage occurred. It was very difficult but they kept trying until they…

Sewer repairSewer cleaningDrain cleaning+ Responsiveness
AlecLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came out on a Saturday morning within an hour of my call, fixed my plugged pipes. The tech was great and explained everything he was doing.

Sewer repair
Jerome3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional. Job was completed to the description provided on the estimate. I would definitely hire again in the future for any plumbing needs.

Sewer repair+ Punctuality+ Professionalism+ Value
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service. Polite! Would definitely use again!

Plumbing leak repairSewer repairWater tank repair+ Responsiveness+ Punctuality+ Professionalism
PeterLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jonah was great to work with. Extremely friendly, thorough in explanation, and gave a fair price for all services. The crew that did the repairs with Jonah were all friendly and helpful. Highly recommend, and would call them again if we have any other plumbing needs.

Toilet installationSewer repair+ Quality+ Professionalism
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

This is the 2nd time we’ve used Universal this year - both times Adam was the lead tech and was awesome. Very professional, patient with my questions and thorough and clear in his explanations. The same can be said for his colleagues Antwan and Joe. Most importantly, the work was done on time, on budget and the…

Water heater installationPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Fran4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I purchased my house 2 years ago…not knowing what poor shape the system was in. This company responds quickly and does quality work. Many thanks to Tony, Chris, Terry and Josh for their hard work, professionalism, and kindness.

Outdoor plumbing system repairSewer repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Jenna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After a few frustrating and unresolved issues from a different plumbing service, we hired Universal Plumbing and Sewer to fix the problem. They were on time, professional, had great customer service, educated us along the way, and did the job well. I would highly recommend this company!

Sewer repair+ Responsiveness+ Punctuality+ Quality
VictoriaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I absolutely love working with Universal Plumbing! Tony is fantastic and is truly focused on customer service. They have come out to help multiple times and have helped me navigate dealing with my insurance company for a sewer line break! Highly recommend and they are who I call when I have any plumbing issues!

Plumbing leak detectionPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had my toilets backing up and water dripping all over the basement on a Sunday afternoon. The first place I called said I could call their on call service later that night. I called Universal and they had a tech here in 30 minutes. He looked at what I had going on and thankfully it wasn’t as bad as I had expected!…

Sewer repair+ Responsiveness+ Quality+ Professionalism
Lynda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Explained to us there process for resolving our drain issue. Very informative and courteous , would highly recommend.

Sewer repair+ Punctuality+ Professionalism
MoosubLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I like the professionalism. I had business with the other companies but the universal is the best company. Fair price, kind, straightforward, excellent skill, good technology and very thoughtful explanation. I won’t call any other other than the universal if I need help.

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Better

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality

Show more sewer repair reviews (24 more) →

Price

$567+67% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 68%Overpriced 5%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning269$39–$295
Plumbing pipe repair216$248–$1.2k
Toilet repair172$166–$480
Plumbing leak repair121$216–$988
Plumbing leak detection109$54–$520
Faucet repair104$148–$517
Sewer cleaning88$161–$493
Sewer repair84$239–$2.1k

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