How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%72+5.1Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREUniversal Plumbing and Sewer
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,810 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing and Sewer for 8 kinds of job.
Universal Plumbing and Sewer for toilet installation
Clear ✕All 47 Google reviews tagged “Toilet installation”
Paul was a very good technician and provided polite conversation without push. We love the new toilet installation he completed fast with exceptional quality. Thank you for making our day easy with positivity. I am a Veteran of the USAF, a Michigan State University Alumni with over 43 years in Quality Assurance…
Sean and Paul installed a new toilet for our basement bathroom on 7/29/26. They were incredibly thorough and explained everything as they went along . We love the new toilet . Thanks guys !
first of all, I would like to say that I do not want this information to be publicly sent out for the record, the service has not been completed yet. It is for a toilet replacement and I’m waiting for some additional answers on the price I was given.
Good communication , friendly and professional I would use them for future plumbing issues. Max did a great job of explaining options and getting the job done in a timely manner He was friendly and professional
Brandon did a great job assessing the entire situation before doing anything. Very knowledgeable as well. He did fix the problem and everything is working just as it was. 👍
Five star service from start to finish! The office staff was professional, polite and thorough. My repair was scheduled promptly. An entire crew showed up the morning of the repair and were all courteous and well mannered. The guys explained everything completely and in a manner that was easily understood. They wore…
Brianna and Tech Drew were excellent in helping to schedule the service. Drew was great at keeping me posted about the details of the repairs and estimates. They made a difficult situation, very easy to deal with.
Outstanding service and professionalism from Jeff, who came out to install two toilets I purchased from Home Depot. Both tanks ended up being cracked, so Jeff immediately showed us which options Universal had available. He had them delivered within an hour and patiently awaited their arrival. He then completed the…
Very professional,nice,knowledgeable the out come was awesome
Great company! They have replaced our water heater, toilet, and sump pump. The same technician has come out every time. Very fair pricing. They make sure to clean up after themselves, put down tarps when needed. We had a city inspector come out for home insurance purposes to check the new water heater and commented…
Always a wonderful experience. Chris is friendly, knowledgeable, and patient. A joy to work with.
Had a tiolet and sink installed, also a room built. Mark was super withe plumbing, Eric did the building of the room and his work was also super. Everything was done very well and the cleanup was great.
Drew was awesome, figured out the problem in a timely manner and executed his craft perfectly. Man deserves a raise!
Chris, from Universal Plumbing, did a great job removing an old basement sink and installing a new toilet. He was thorough, and explained what he was doing. I also appreciated that he wore shoe covers and minimized his trips through the house. Update - June 2024. Called Universal to replace the ancient water…
We've had several jobs done by Universal: simple drain cleanouts, hot water tank replacement, a remodel of one bathroom, and even a full new bathroom from scratch in the basement. They've always been professional, the work is top notch, and the price is reasonable for the work. Our last job was done by Arthur, and…
Workers were quick and professional. Completed the jobs and cleaned up after themselves and didn't leave any mess behind.
I was extremely pleased with the two gentlemen from Universal. They were very respectful of my home, kept it clean, worked without interruption, and were extremely professional.
Excellent prompt service , very friendly ,knowledgeable will use again. Reliable company. I’ve used them twice. Very professional.
We went with Universal because of the professionalism and thoroughness of the initial quote. They completely replaced our 80 year old galvanized system with PEX piping, videoed and jet cleaned our sewers, and discovered a hidden concern with our toilet cast iron stack. Luckily we budgeted for most of this and the…
I have used this business three times now for plumbing repair in my residential home. I couldn't be more satisfied with the service that I received from booking, to the service call, and work performed. Technicians Damien and Mark are prompt and courteous. They are quick to identify problems and thorough in their…
Mark and Liam, the plumbers who came out, did an amazing job!
Thank you Bryce for the professional and courteous way you came and did the repair. You left nothing behind and did a great job. Thank you again.
The universal crew came out on 3 occasions to install a water heater a toilet and make other repairs on our condo. On every occasion they were professional friendly very informative clean and we will be highly recommending these guys to our neighbors here in the complex .
Damien was professional, efficient, & gave clear explanations. He left the work area clean & neat. I will gladly call Universal again for our plumbing needs.
Dishwasher installed, washer and gas dryer connected, water line added for fridge.
Damian was knowledgeable, professional and efficient. The job he did was very good.
Bryce was friendly and professional. He explained every step of the service before preforming any work. Excellent work!!!
Damien was a complete professional and very polite…it is a pleasure to have him for all our plumbing needs…I never have to worry about anything when he is working.. universal plumbing is very lucky to have him on there team!
Bryce and Antwan got to work, professional, clean up after install, great guys. I always call this company for plumbing needs
Paul did a fantastic job today putting in our toilets. He was very knowledgeable, professional and cleaned up everything. Thanks Paul awesome job mate.
Bryce was polite and explained everything I needed to know. He was efficient and really knew what he was doing. Good experience.
Jonah was great to work with. Extremely friendly, thorough in explanation, and gave a fair price for all services. The crew that did the repairs with Jonah were all friendly and helpful. Highly recommend, and would call them again if we have any other plumbing needs.
Bryce and Aurther were our techs. Both were excellent. Arthur came out and figured out the issues promptly and got all the necessary parts ordered and the install scheduled. Bryce came out with the ordered parts and installed everything properly, explained to us what was done. Both young men were very…
Bryce was professional and did a great job on our toilet install. He took the time to make sure everything was to our expectation and cleaned up everything…taking all the old parts and boxes with him. Definitely happy with our service and will use again!
Bryce from Universal came out and was friendly, explained in detail what was to be done, the cost and was on time for his scheduled appointment. I had him install a new toilet. The work was done professionally, quickly and looked great. I would say Universal is an excellent choice for your plumbing needs.
Paul’s service was outstanding! He was very clear about what needed to be done and what solutions were available, and what the different cost options were. He was extremely neat and tidy and was very respectful of our home, and Covid protocols, etc. as he worked. We would recommend Universal Plumbing with no…
This is what you want in a plumber. Professional honest and on time. Adam came to our house and worked hard for 9 hours. Making sure everything was done to code as if it was his own house. Universal Plumbing and Sewer is great and Adam is the main reason. No BS just exceptional service and fair pricing. Give em a call.
JD, Paul, Chip and Lee have all provided great assistance and service for my random pandemic plumbing emergency over the last week. Highly recommended Universal Plumbing, and especially these 4 guys. Quick, responsive, knowledgeable, flexible and fair.
Very professional and great workmanship..
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 269 | $39–$295 |
| Plumbing pipe repair | 216 | $248–$1.2k |
| Toilet repair | 172 | $166–$480 |
| Plumbing leak repair | 121 | $216–$988 |
| Plumbing leak detection | 109 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Sewer cleaning | 88 | $161–$493 |
| Sewer repair | 84 | $239–$2.1k |
