How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%72+5.1Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREUniversal Plumbing and Sewer
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,810 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing and Sewer for 8 kinds of job.
Universal Plumbing and Sewer for toilet repair
Clear ✕All 172 Google reviews tagged “Toilet repair” · showing 40
Our experience with Universal Plumbing and Sewer was excellent. The technician was polite and explained exactly what needed to be done. He was very careful about making sure the environment was safe. The work was done in an efficient manner and everything was cleaned up when he was finished. He was even kind…
Timely and courteous service. Sean S was very professional. He was able to correct all of our plumbing issues.
I really like the response time fast and timely
Everything went great. They actually were able to come before my appointment time. Very quick and efficient, found issues more than was originally thought and were still able to fix quickly and same day. Very professional and good quality work.
Sean was very friendly and professional did a great job cleaned up everything after he was done also would recommend them to anyone
My toilet was dripping water to the lower level and Universal was able fix the leak.
Amazing experience with this company.
I'll have had many of house hold items repaired, but Y'ALL run circles around them, JD showed me excellence in Home improvement skills and Perfection 👌 to the T, I was and my wife with the Price, When JD got done, we smiled ,that's my BOYYY,PERFECTION, you can't get a Better job done, I have a few more jobs to do,…
J.D. was friendly and efficient. He explained everything and did a great job.
The technician, Graham was prompt, professional And I high recommend Universal Plumbing for all your planing needs. Graham Went out of his way to help a person in need!!!
We needed urgent help with total block of two restrooms at our restaurant. We are so pleased with the prompt communication and the excellent service that was provided. Will surely use universal team for any needs we may have in future !
Collin was very helpful and kind he got his supplies and got straight to it, he finished his job in less than 30 minutes which was very great. Looking forward to work with you guys, definitely recommend.
Suan & Paul was very thorough and thoughtful. Which I appreciate. Thank You for the report.
Brandon was professional, polite and on-time!
Excellent service, found the problem and got right to work takeing care of it, will be going through them for any further plumbing needs from here on out.
This company is absolutely predatory! We had them out to fix a flange on our basement toilet. I had removed the toilet before he arrived to save time. He fixed the flange with an adapter. He then put the toilet back in place and caulked around it. $638!! He was here for less than hour. We are seniors living in a…
Emergency Service Needed, company was there within two hours on time!
I always stress when trying to find trustworthy home repair companies. I have to rely on peoples social media posts asking for recommendations and weed through the comments. I had a leaky toilet and needed a plumber and not sure where to go/who to use. I found Universal Plumbing and saw so many Google reviews, so I…
Chrid was very professional and helpful with every question I had. All the problems were addressed and fixed before he left our home. I highly recommend his services.
My technician was thorough and very clear about what happened. He provided great service and follow up. I have use this company in the past. My sister has used them as well and appreciated the promptness. I mean who can wait days for a plumber when it’s your only toilet.
Great service. Arrived on time. Very professional. Very quick. Great job. Will definitely use again if needed.
My house cleaner accidentally poured a large cleaning rag down the toilet. It would not plunge out so she found Universal. They came on time and finished the job.
Bryce was professional and pleasant, he even took to time to explain the process of becoming a master plumber when asked. Have use Universal Plumbing on multiple projects and satisfied every time.
We had a wonderful experience with University Plumbing when they came out to clear our main sewage line. Technicians Aikeem and Gary arrived promptly and got straight to work. What really stood out was Aikeem’s communication. He took the time to clearly explain the issue and walk us through all of our options,…
I just had my toilet replaced. This company does excellent work. Their plumber was experienced and explained everything to me about what he was doing and why he was doing what he did. I would use them again in a heartbeat - great company!!!
Tech was on time and did a great job
Thanks for prompt and timely service. All 5 stars. Professional team. Highly recommend. I wanted to give a shout out to Drew who did an amazing job
We are so thankful for how quickly they solved our issue. Their scheduling system is top tier, I was able to book late at night, and by the next morning they had already confirmed the technician’s arrival time. Service was quick, professional, and handled with total dignity, he literally came out and plunged our…
I want to thank Brandon M. for helping me with 2 separate plumbing issues in the past week alone. He was on time during the arrival window, friendly, and knowledgeable/honest about what he diagnosed and the different options I had. I very much appreciate his professionalism and help with fixing the issues I had.
Bryce was polite and thorough. He did a great job.
Damian was super professional and worked in a clean manner which is very much appreciated. He worked diligently to get the project completed. Thank you Damian and Universal Plumbing job well done.
The team did a great job.
The booking was easy. Our tech Brandon was friendly and professional. Took care of the leak. Thank you.
Brandon was great! He explained what needed to be done and more importantly, what DIDN’T need to be done. The work was same day, fast installation, and reasonably priced.
This is the 3rd time I have used this company. I had different Technicians each time and they were all great! Very happy with the work done. Each time everything was shown and explained.
Fast friendly and efficient! Would use their services again A+++ business to can trust!
Quick, professional and great service. Jeff was informative every step of the way and did an awesome job! Major plus, kept a clean work area and tidied up afterward as well!
The worst customer service! I will never call them again. I scheduled an appointment for Saturday morning. I didn't get to go to work because of this appointment. Not only did they reschedule without letting me know they called to say they were on the way then less then 5 minutes later canceled the…
Colin did a great job. Wore shoe covers and used proper equipment. Went the extra mile to assist properly. He was incredibly helpful, respectful and informative.
Technicians JD and Max were informative, helpful, patient with my questions, and provided the necessary information for the work done and that might need to be done. JD spent extra time making sure the job was finished correctly.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 269 | $39–$295 |
| Plumbing pipe repair | 216 | $248–$1.2k |
| Toilet repair | 172 | $166–$480 |
| Plumbing leak repair | 121 | $216–$988 |
| Plumbing leak detection | 109 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Sewer cleaning | 88 | $161–$493 |
| Sewer repair | 84 | $239–$2.1k |
