How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%72+5.1Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREUniversal Plumbing and Sewer
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 2,810 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing and Sewer for 8 kinds of job.
Universal Plumbing and Sewer for water heater installation
Clear ✕All 77 Google reviews tagged “Water heater installation” · showing 40
They were able to install a new hot water heater the next day. Friendly, and informative.
Fantastic service. Colin was on time. He did a thorough job and showed me rhe results of his findings.
Great service and excellent work. Service technician could have used a helper to speed things up and make his job a little easier.
I recently had some repairs to my hot water heater and was delighted by my experience. The technician, J D, was very capable and respectful. I enjoyed being in his company.
Our water heater started leaking and Colin came out and sorted it out. A couple days later he installed a new one and I warmly recommend his services to anyone who have plumbing needs.
Plumber/ installer took the time to answer questions, very informative, installation performed in a timely manner and left work area clean
He was very knowledgeable at what he was doing. He and his helper were very clean and did a great job.
Used to replace our hot water heater, great to work with from estimate to installation. Would recommend to anyone.
Very professional, highly recommend A+
Water heater replacement and vent replacement. Bryce did the whole damn job by himself in roughly 3 hours. Very happy.
They not only installed my hot water tank , I had an issue with some other plumbing and they showed me how to easily fix it t
Great service. Colin, the technician that helped us out with replacing the H2O heater, was exceptional. He was great; very professional, attentive, respectful and easy to communicate with. He paid attention to detail and he answered all our questions....sometimes twice. Great job, Colin and thank you! I highly…
Jeff was an excellent plumber. Completely respectful and exceptional at being clean and explaining everything to me. He took the time to educate me on our new toilet that is fit for a king. Thank you Jeff and thank you for being understanding to my dog Tully and letting him give you the mandatory sniff test for his…
Quick, professional and great service. Jeff was informative every step of the way and did an awesome job! Major plus, kept a clean work area and tidied up afterward as well!
I can always rely on Universal to do a great job!!! Chris is the best!
I can’t say enough great things about Colin & Associate from Universal Plumbing & Sewer, Inc.! This was not an easy plumbing job by any stretch, was handled professionally from start to finish. They tackled every challenge with skill, determination, and great teamwork, and the quality of the work was outstanding.…
Great job, second time dealing with Universal and the 1st experience is why I reached out to them the 2nd time👍👍👍
Universal is, without a doubt, the best plumbing service in Metro Detroit. Friendly, helpful, knowledgeable staff at a reasonable price. This team installed my water heater and was an absolute joy to work with. Thank you to Universal for everything that you do.
Andrew and his partner (I didn’t catch his name) were on time and got right to work replacing my water heater when they were done they explained everything they did and gave me some tips dealing with water temperature the whole time they were polite and professional would highly recommend
Great company! They have replaced our water heater, toilet, and sump pump. The same technician has come out every time. Very fair pricing. They make sure to clean up after themselves, put down tarps when needed. We had a city inspector come out for home insurance purposes to check the new water heater and commented…
Damien is trustworthy and did a great job.
Here’s a cleaner, polished rewrite that keeps the warmth and a touch of humor while sounding professional and appreciative: We had a new water heater installed today after our tank failed. When we called on a Sunday night, they answered right away and scheduled Mark to come out the very next day to provide an…
Chris came to give us an estimate for a tankless heater. He did thorough job of explaining what all he was looking for. We also learned our dog knew how to open doors that day and made his way to the basement unexpectedly. Thankfully Chris was super comfortable with meeting our dog.
Very personable and knowledgeable. Excellent service, excellent work!! Strongly recommend!
Service was available on a Saturday and the tech arrived on time and replaced our water heater. We were very happy with the service.
Everyone I had contact with at Universal Plumbing and sewer was courteous and professional. The plumber that came out to work in my home, JD, was patient with my questions and seemed to really care that I understood everything and was comfortable moving forward. He did a great job on installation and the area…
Always a wonderful experience. Chris is friendly, knowledgeable, and patient. A joy to work with.
Colin came by one time and did absolutely amazing work to replace my water heater and took the old one. I so recommend the company if you're in need of a plumbing company.
We had Universal come out earlier this year to install a new water heater and replace our shower fixtures and put new shutoff valves at the front of the house. Since that time, we've had them come back out to snake the drain in the basement due to a backup and will be having an outdoor faucet replaced mid October.…
Just completed work so I'll need to wait a few days to see if all is right. However, let me say the two plumbers were excellent in answering any questions. Were pleasant to deal with and very professional. So far I'm rating a 5. Give my personal 😊 hank you to these fine two young men.
Bryce is a very talented plumber! He was very knowledgeable, professional and efficient with our in demand water tank installation. We couldn't have asked for a better experience. Thank you Bryce and Universal Plumbing. We have been blessed to be ling time customers!
Was pleased to get a call saying an earlier opening was available and there was a knock on the door in less than 30 minutes. Colin was very courteous and professional. He explained everything and did a great job cleaning up after. Another great job by Universal!
Chris, from Universal Plumbing, did a great job removing an old basement sink and installing a new toilet. He was thorough, and explained what he was doing. I also appreciated that he wore shoe covers and minimized his trips through the house. Update - June 2024. Called Universal to replace the ancient water…
We've had several jobs done by Universal: simple drain cleanouts, hot water tank replacement, a remodel of one bathroom, and even a full new bathroom from scratch in the basement. They've always been professional, the work is top notch, and the price is reasonable for the work. Our last job was done by Arthur, and…
Arthur arrived right on time. He was very professional. He evaluated our situation and showed us where the problem was. Walked us through each process. He was able to get the flooding cleared and recommended we get the hydro done on our pipes. He was able to schedule within 4 days. Thank you for coming to our rescue.
My old Water heater started leaking and caused some water damage to my flooring. Chip came out quickly to access the problem and the next morning Collin came out to take my old one out and install a brand new Water heater. He was professional and thorough and explained the whole process to me as he went. Both men…
Very happy with the prompt response. They sent technicians out within the hour. Explained job and cost upfront. Colin did a great job. Installed and cleaned up to our satisfaction.
We had a great experience with Universal Plumbing. Not only were they extremely responsive, but professional and efficient as well. We were able to get our new tankless water heater installed relatively quickly, to keep our family of 6 with hot water after our water heater had failed. I highly recommend Universal…
Happy with Colin’s work installing my new hot water heater. Thanks so much!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 269 | $39–$295 |
| Plumbing pipe repair | 216 | $248–$1.2k |
| Toilet repair | 172 | $166–$480 |
| Plumbing leak repair | 121 | $216–$988 |
| Plumbing leak detection | 109 | $54–$520 |
| Faucet repair | 104 | $148–$517 |
| Sewer cleaning | 88 | $161–$493 |
| Sewer repair | 84 | $239–$2.1k |
