Experts Reviews · Company report
Universal Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%88+12.4Replies to reviews 7%86+6.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Universal Plumbing

Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 3,602 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Universal Plumbing is better than 90% of drain cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Universal Plumbing is better than 90% of drain cleaning services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Universal Plumbing is better than 96% of drain cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Universal Plumbing is better than 88% of drain cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Universal Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Universal Plumbing is better than 86% of drain cleaning services.A
86

Reviews for your job

Customers hired Universal Plumbing for 8 kinds of job.

Universal Plumbing for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.263
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 263 Google reviews tagged “Drain cleaning” · showing 100

Hollandgh357Local Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Nick is awesome. He’s very professional at what he do. He’s technically proficient.Also second technician keonte was very professional and efficient

Paid $600–800Reasonable priceToilet repairWater heater installationGarbage disposal installation
B1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a tough clog in the kitchen sink pipes. Called Universal. The tech John was great. He was polite, professional and went the extra mile to get everything resolved. He explained all the options and I appreciate his diligence in getting the clog gone. It was a tough one! Other techs Alex and James and everyone else…

Paid $600–800Reasonable priceDrain cleaning
Angie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Universal Plumbing was wonderful, as usual. Scheduling was quick and easy. Mike and Alex and their crew were on time, efficient, and kept me informed at each step.

Paid $600–800Reasonable priceDrain cleaning
Dale2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very helpful and knowledgeable.

Paid $200–400Reasonable priceDrain cleaningService not listed
Jane12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Aikeem was very knowledgeable and had us up and running in minutes!!! We will definitely use universal plumbing again!!!

Paid $200–300Great priceDrain cleaning
Jay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

He took his time and was very diligent in his work. Professional and courteous i appreciate the work he did. I will call if I have any other issues. Thank you

Paid $600–700Drain cleaningPlumbing leak detection
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tony is a competent and efficient technician. He knew exactly what needed to be done and did expediently.

Paid $200–300Reasonable priceDrain cleaning
GerryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

superjob, very professional, and friendly

Paid $600–700Great priceDrain cleaningService not listed
Lorri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

we had some unexpected complications arise and the entire team handled it timely and efficiently. The employees are kind and took time to explain everything. We have been for decades and will continue to be loyal customers.

Paid $1,000+Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Jay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tony was awesome!! He was very personable and professional!! He was very knowledgeable and spoke with me with easy to understand language. He allowed me to tell of our history with previous clogs and about my installation of the drain lines. He is a remarkably smart and knowledgeable technician. You are lucky to…

Paid $1–100Reasonable priceDrain cleaning
KC6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My sewer was stopped up and Keonte was dispatched to help. He used a water jet to clear the drain as much as possible and used a video camera to determine the problem. Keonte was very courteous and professional.

Paid $600–700Reasonable priceDrain cleaning
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

James Tony and Jay all did a super fantastic job at my house today. I enjoyed their professional attitude and prompt attendant service. I will call if I need anything more done in the future sincerely, Mark D McCall PhD.

Paid $900–1,000Great priceDrain cleaning
Wanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tony was wonderful, very professional and very knowledgeable. Thank you for sending him to me. I will definitely recommend him.

Paid $200–300Reasonable priceDrain cleaning
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

David is a respectful and knowledgeable professional. He did a great job. Now we will see if it's going to leak. Am sure it will work out. Thank you, Gary Bennett

Plumbing leak detectionDrain cleaning+ Responsiveness+ Punctuality+ Quality
Ruditsky13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I contacted Universal Plumbing for assistance with a clogged sink in my home. The company sent service technician Keonte, who effectively addressed the issue, he demonstrated outstanding professionalism upon completing the job, taking the time to explain the cause of the clog and how to prevent future issues. I was…

Paid $200–300Great priceDrain cleaning
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★

The technician was very professional and promptly ran a drain snake machine approximately 50 into the drain as I had removed the toilet earlier. It cleared but within 2 days, it backed up via water again. I question why didn't he first run a camera don the drain to verify. A service call cost should include a…

Paid $200–300OverpricedDrain cleaning
Teresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great business. Will be using them for all our plumbing needs.

Paid $200–300Reasonable priceDrain cleaning
Martine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Very knowledgeable and professional. My family appreciate the problem being fixed. The only reason a 4-star is because I need an a few days to confirm all is well. As of today, everything is good. Thank you.

Not sureDrain cleaningPlumbing leak detection
Miguel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Hiring a plumber has never been an easy thing to do. UP quickly responds, they show up prepared, and they know their chit. The price is right too. They will win you over. Thanks UP!

Paid $300–400Great priceSewer repair+ Professionalism
Patty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Quick, courteous service - much appreciated

Paid $200–300Reasonable priceDrain cleaning
Shannon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Timely, friendly, upfront and professional!

Paid $100–200Reasonable priceDrain cleaning
Tommy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Everything was great.will use again

Paid $1,000+Reasonable pricePlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
StephenLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Really amazing professional plumbing work. You can trust this company.

Paid $200–300Great priceDrain cleaningPlumbing leak detection
Fletcher9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great experience. Professionalism abounded. Would highly recommend to others. I am a customer for life as long as they have this type of service and responsiveness!

Paid $1,000+Reasonable priceDrain cleaning+ Responsiveness+ Punctuality+ Quality
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Unstop toilet line and trouble shoot to see why it is stopping up. Determined toilet not supplying enough water per flush.

Paid $200–300Reasonable priceDrain cleaning
Phil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Mike and Judge were very professional and polite. I will request them for my next repair

Paid $300–400Reasonable priceDrain cleaning+ Value
azbo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The service to correct the problem was excellent. It was a total team effort from the company owner to the employee team that came to work and fix the backflow, all was extremely professional and I'll recommend them to anyone who needs their work.

Paid $300–400Reasonable priceDrain cleaning+ Responsiveness+ Punctuality+ Quality
TimothyLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional and courteous technician. I appreciate the knowledgeable and quality of work. Thanks

Paid $600–700Reasonable priceDrain cleaning
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

He did great job analyzing the problem and fixing the issue, Thank so much!!!

Reasonable priceDrain cleaning
Louise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Pierre and his team were highly skilled professionals. Would be happy to recommend their services. They are perfectionists.

Paid $900–1,000Reasonable priceDrain cleaningPlumbing leak detection
Sharon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Mr Aikeen , came to our home, very professional, if you need any plumbing , universal is very professional and I give them 5 stars

Paid $200–300Reasonable priceDrain cleaning
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

James and the crew did a great job. He was friendly, efficient and thorough.

Paid $1,000+Reasonable priceDrain cleaning
hollandgh357Local Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Universal has always been very professional on each of their technicians I am waiting on the work to begin before I give a final judgment but generally, I always use Universal. All of the technicians are well-versed and professional especially Nick. James did an outstanding job. He works on the sewer portion. He was very professional

Reasonable priceToilet repairWater heater installationShower installation+ Responsiveness+ Punctuality+ Quality
JudyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tony and 2 others got to work as soon as they got here to resolve water backup in the house. They went deeper into the pipe to make sure it was cleared and checked it out with a camera to make sure. They were very polite and knowledgeable about what was going on and didn't leave until it was cleared. Definitely…

Paid $300–400Reasonable priceDrain cleaning
JustusLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

David did a phenomenal job of fixing my sink and shower. Thank you very much. Such a great price and efficient and effective job.

Paid $300–400Great priceDrain cleaning
Gregory5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ms. Juliette Rouse (my mother-in-law) was pleased with his time explaining what to expect for Universal Plumbing, what price will be, and what option she had to work with.

Paid $300–400Reasonable priceDrain cleaning
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

John was very thorough with our washing machine drain issue. Highly recommend

Paid $500–600Reasonable priceDrain cleaning
novieLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Friendly, professional, and on time! Worthy of 5 stars 🌟

Paid $400–500Reasonable priceDrain cleaningPlumbing pipe repairPlumbing leak repair
Charlie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The young man arrived within the scheduled time. He explained what he was going to do to solve my drainage problem and preceded to do the job of clearing out my drainage line. He kept me informed with the process and let me know that I had a build up of sludge that was causing my back up and overflow from the…

Paid $300–400Not sureDrain cleaning
nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I recommend Universal Plumbing to anybody. They were very professional. James is the technician that was taken care of my issue. He had great communication and kept me informed every step of the way.

Paid $400–500Reasonable priceDrain cleaning
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great job...very nice, professional and hard work.....HIGHLY RECOMMEND

Great priceDrain cleaning
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Universal was able to get us on the schedule quickly. Seycan did a great job! He was very friendly, respectful, and engaging. He fixed the problem quickly and efficiently!

Paid $200–300Reasonable priceDrain cleaning
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Pierre was great! He explained everything, he has great work ethics…I will request him for future projects!

Paid $800–900Reasonable priceDrain cleaningPlumbing leak detection
Calvin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have used Universal Plumbing serval times and always got a quality job for a reasonable price. I have had Nick on serval of these jobs and find him very knowledgeable and a hard working tech.

Paid $1,000+Reasonable priceDrain cleaning
Argie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Keonte was our service person. He changed the kitchen drain and fixed the issues with slowly draining water. He was friendly, respectful, and knowledgeable. He is a pro at his work.

Paid $400–500Not sureDrain cleaningPlumbing leak detectionPlumbing leak repair
AnnLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Mike is a superstar! I have been selling and investing in homes for for decades and I learned more today from Mike than any other single plumber I have met. He and his co-worker were respectful, professional and helped solve my problem fast!

Paid $1–100Reasonable priceDrain cleaning
Betty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

David is awesome. After we reviewed the problems he fixed very quickly.

Paid $200–300OverpricedDrain cleaning
Louiseann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

He was quick and efficient! Thank you

Paid $200–300Not sureDrain cleaning
Rita10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Personabal. Great work.

Paid $200–300Reasonable priceDrain cleaningPlumbing pipe repairPlumbing leak repair
ShogunLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

James from Universal Plumbing was excellent. He quickly diagnosed and unclogged our exterior drain and took the time to explain what caused the issue. What really stood out was his professionalism and honesty—he didn’t just fix the immediate problem, he also made clear, practical recommendations to prevent future…

Drain cleaningPlumbing leak detectionPlumbing pipe repair
Christopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tony showed up and took care of business! Very professional young man.

Reasonable priceDrain cleaning
DarshanLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a great experience with Universal Plumbing. They were professional, responsive, and showed up on time. The technician named keonte clearly explained the issue, walked me and my tenant through the solution, and completed the work efficiently. Pricing was fair and transparent with no surprises, which I really…

Paid $400–500Not sureDrain cleaningPlumbing leak repair
SonestaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Nick was great! He found the issue and guided me on the next steps! Will definitely use again!

Paid $300–400Great priceDrain cleaningSewer cleaning
Janica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

First time customer here and I am very satisfied with the service! Tony & Alex did a great job fixing the issues and explaining what needed to be fixed.

Paid $700–800Great priceDrain cleaning
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We are always happy with our service from Universal. Tony was very knowledgeable and had a solution to our problem quickly. Highly recommended!!

Great priceDrain cleaning
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Aikeem did an excellent job fixing my clogged bathtub drain during an emergency. He responded quickly, arrived on time, and was extremely professional and courteous. He diagnosed the problem right away, explained what needed to be done, and cleared the drain efficiently. My bathtub is draining perfectly now, and he…

Drain cleaning
MarilynLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Thank you Nick and Peanut for an amazing job with quick service. Really appreciate your courteousness and professionalism.

Great priceDrain cleaning
Trudy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

NICK did a great job. He was pleasant and professional. Thanks

Paid $200–300Reasonable priceDrain cleaning
Johnnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★

465 dollars to unclog both my shower and bathroom sink drains with a machine🤨

Paid $400–500OverpricedDrain cleaning
Rodney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great doing business with them Nick was excellent to work with. Would definitely recommend this company.

Paid $600–700Reasonable priceDrain cleaning
Ernest2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Excellent service very professional

Paid $800–900Great priceWater tank repair+ Responsiveness+ Punctuality+ Quality
Larry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fast service. Reasonable priced. David took care of our issue. Definitely would recommend.

Paid $300–400Reasonable priceDrain cleaning
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Keonte and Jay solved our problem in a flash! We learned how to keep the kitchen drain clean, and we now have peace of mind. Great experience!

Paid $200–300Reasonable priceDrain cleaning
Marcus5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great timely service

Paid $500–600Great priceDrain cleaningShower repair
richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The crew that came out was great!!!

Paid $600–700Reasonable priceDrain cleaningSewer cleaning
Zappy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Keonte, Alex, and Judd performed commendably. They efficiently cleared my primary sewage line, accurately identified and extricated the roots encroaching upon it, and expeditiously replaced the damaged pipe. An exceptionally professional and effective team.

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairSewer repair
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

David rescued me from a DIY fail and took care of a washing machine drain problem that had lasted for months. A professional at work - greatly appreciated.

Paid $200–300Reasonable priceDrain cleaning
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Arrived quickly and did an excellent job in about 1 hour.

Paid $600–700Reasonable priceDrain cleaning
Anne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great work!! Conscientious!! Kept at it until a leak was found!

Paid $200–300Great priceDrain cleaningPlumbing leak detection
dmckenzie3212 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Always fast and great service. David was very professional and thorough.

Paid $400–500Reasonable priceDrain cleaning
Welldone3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Aikeem was excellent ! Very friendly and professional. Fixed our problem very quickly. 👍

Paid $300–400Reasonable priceDrain cleaning
Matilde4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I really liked how he worked; the response was quick, he addressed my needs, he warned me about potential problems, and he was very communicative with me, which I appreciated. Thank you very much, excellent job.

Reasonable priceDrain cleaningFaucet repair
Willene13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Did a great job, no problems,very knowledgeable Would recommend .

Paid $200–300Not sureToilet repairService not listed+ Responsiveness+ Quality
Ronald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nick was very professional and courteous and also knowledgeable on his work. He came in and got the job done and was on his way and couldn’t have asked for better service!

Paid $100–200Reasonable priceDrain cleaning
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I found my favorite plumbers. They were quick to respond and professional on the phone. They sent a text of a mini profile, with picture, of the plumber that came out so I knew who to expect. Tony was friendly and happy to help. He gave me all my options. I chose the more expensive one and he stayed to help when the…

Paid $600–700Reasonable priceDrain cleaningSewer cleaning
Ben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service! Went the extra mile!

Reasonable priceDrain cleaning
Eddie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Universal Plumbing did another great job for my Father on his Service call! David as very Thorough in his work.

Drain cleaningPlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Phyllis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Aiken did a fabulous job. He was knowledgeable, prompt and professional.

Paid $700–800Reasonable priceDrain cleaningPlumbing leak detection
Sheila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Tech was efficient and knowledgeable. Very professional. He showed me what the problem was, proceeded right alway to fix the drain problem.

Paid $200–300Reasonable priceDrain cleaning
MiriamLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My employer uses universal plumbing and we as employees all use them as well because they’re so great. They never fail to solve the problem and always treat everybody very professionally. Keonte is our favorite tech Because he gets the job done and he does not treat us ladies with disrespect or as if we do not know…

Reasonable priceDrain cleaning
Alexis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Nick, as always, did an amazing job. He was thorough and quick.

Reasonable priceDrain cleaning
Timothy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pierre was timely, diagnosed the problem and resolved it quickly. I was very pleased with Universal’s service.

Paid $200–300Drain cleaning
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Byron was a great technician. Very knowledgeable. Overall great experience.

Reasonable priceDrain cleaningPlumbing leak detection
Earl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the third time we had Keonte of Universal Plumbing. He is the best.

Paid $200–300Reasonable priceToilet repair+ Quality+ Professionalism+ Value
Kate6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

When we discovered a major plumbing emergency at our home late in the evening, we were stressed and worried—but Universal Plumbing came through. From the moment I called, their team was professional, calm, and quick to respond. Our plumber, Aikeem, arrived faster than expected, diagnosed the problem right away, and…

Paid $400–500Reasonable priceDrain cleaning
RosaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I would like to thank Pierre for his professionalism and his thorough knowledge of his job and explanation of every detail of the repair.

Paid $200–300Reasonable priceDrain cleaning+ Responsiveness+ Punctuality+ Quality
Coco2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had no idea that my kitchen sink was so clogged to the extent it was, until it stopped draining! Two days later and hours of work, the problem was resolved! That you Scot and his Universal Team!

Drain cleaning
Valerie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As always, Wonderful guys to work with. Love having the same technician because he knows what has been done in the past & we can build our rapport. As always Nick was great.

Paid $700–800Reasonable priceOutdoor plumbing system repair
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mike took care of finding our problem and we are looking forward to Universal Plumbing repairing our pipes.

Paid $1–100Great priceDrain cleaningPlumbing pipe repairSewer cleaning+ Professionalism
James11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As usual, they are excellent. Worry free service thru multiple years.

Reasonable priceDrain cleaningSewer cleaningWater heater repair
Stacy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Keonte helped me a great deal in letting me know the source of my plumbing issue.

Drain cleaningPlumbing leak detection
Antoinette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Both technicians were very professional and explained everything to me in detail.

Paid $500–600Great priceDrain cleaning
Antoinette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The both of them were very professional and explained everything to me in detail. Very pleased with both of them.

Paid $500–600Great priceDrain cleaning
WilliamLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Keonte was professional and courteous as always. This is the second time he's come out to help me with an issues and I couldn't be happier. I hope he's the serviceman that comes out next time as well. This time my issues wasn't even necessarily plumbing related but I wasn't sure if it might be so I called Universal…

Paid $100–200Reasonable priceDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
JeneenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Did a wonderful job

Paid $200–300Reasonable priceDrain cleaning+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been using Universal for years and Mr Keonte has came out a couple of times and each time his knowledge and professionalism is great.

Drain cleaning+ Professionalism
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician was very professional. He was very informative and fast. I highly recommended Universal Plumbing to anyone. Great job!

Paid $300–400Reasonable priceDrain cleaning
Evelyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The gentlemens were very professional and knowledgeable on how to resolve my issue. Thank you!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
TheresaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The entire team was WONDERFUL! Work was done quickly. Clean up was great. They took the time to explain everything. Fantastic experience.

Reasonable priceToilet repairDrain cleaning
Corliss6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly answered all my questions and gave me advice to keep my pipes clean.

Reasonable priceDrain cleaning

Show more drain cleaning reviews (163 more) →

Price

$353-30% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 65%Overpriced 7%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection410$205–$630
Plumbing pipe repair316$353–$1.4k
Plumbing leak repair301$248–$793
Drain cleaning255$248–$593
Faucet repair178$228–$585
Toilet repair147$239–$680
Water heater repair82$227–$596
Outdoor plumbing system repair64$366–$1.6k

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