How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%88+12.4Replies to reviews 7%86+6.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREUniversal Plumbing
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 3,602 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing for 8 kinds of job.
Universal Plumbing for faucet installation
Clear ✕All 43 Google reviews tagged “Faucet installation”
Mr. Keonte and Mr. Pierre are very professional, respectful and knowledgeable in their work. They were on time and did excellent work in a timely manner. I highly recommend Universal Plumbing for any plumbing needs.
Tony was such a nice young man. Plumbing jobs are rarely what you expect, but he got everything worked out. Very happy with the work. Will definitely use again.
Nick is awesome. He’s very professional at what he do. He’s technically proficient.Also second technician keonte was very professional and efficient
Called Univesal with issues concerning a water leak in my shower and sink, John came out immediately, did a wonderful job, very courteous, professional, and very knowledgeable about the work that was , needed, definitely appreciate him and the effort he displayed, Will use Universal for all my future needs.
Universal always gives good service
The service man was very knowledgeable, hard working, and very professional. I will definitely would call them to help us again. Company communication was excellent.
Universal Plumbing was awesome and provided great service! This was not my first time using their services and every time they deliver with stellar service. They are truly an asset and a blessing to the CSRA I highly recommend them to anyone!
Byron was great. He was very nice and explained why my bathtub fixtures were difficult. He had to make several trips to a plumbing supply store to do the job. Byron was great and explained the charges. New fixtures work and look great. I think Universal Plumbing is a bit expensive, though.
Nick and Scott were awesome! Personable and helpful! They helped get me through the process of changing out all of my plumbing fixtures and reconnecting garbage disposal, including tub/shower kits, after a countertop installation, starting with disconnect of old faucets and garbage disposal. And they adjusted my…
Our plumber was kind and professional, I would definitely recommend Universal Plumbing.
Great job completed quickly.
Obviously very competent and able to explain his work thoroughly. Also quick followup on ordering replacement fixtures.
Technician was very professional and cordial. Johnny always provides great service.
Excellent as always!
Polite, on time, professional quality
My wife said Cameron was real nice and professional.
Very professional! I would recommend and definitely use again.
Very polite, knowledgeable young man. Have always gotten good service from Universal.
Keonte, did a wonderful job installing our faucets & a shower leak in our home. He's professional & well experienced. His promptness is superior. He is definitely a true "asset" to Universal Plumbing. He is Godsend to us. He goes over & beyond in his work, meaning working on his day off. We received a referral from…
He was very professional and knowledgeable of what was needed to complete the task. Thanks for your service
Universal Plumbing was great! I had already planned on calling them to install a new kitchen faucet and hookup my refrigerator ice maker, but we had a mysterious clogged drain that was wreaking havoc. They were able to get someone out the next day and Keonte quickly diagnosed the issue. He also discovered that the…
Nick installed a new ice maker line for us and did a fabulous job. He was very professional made sure he didn't leave a mess behind. Will definitely itelulybuse them again.
There’s a lot I would like to say but I’ll keep it simple. Immediate response to my request for a quote. First available appointment offered same day. Quick accommodation to my request. Awesome and professional technician. Considering it’s the holiday season no price gouging. Thank you James and Jasmine
This company was very efficient, responsive and on time. I had initially reached out to another company and they never showed. Universal was able to have someone come out to my work location the next day and completed the job the day after that. Nick was my service person and he was very professional and helpful. I…
I am very pleased with the expertise installation of my kitchen faucet; subsequently, Keonte and Zion were professional and very kind. I would definitely utilize the company again. Thank You 😃
I have used universal plumbing and will continue to, lm a satisfied customer
Excellent job! Ontime, friendly, professional and quick - will use again and recommend to others.
Nick was my technician and he is extremely knowledgeable in this field. My appointment was booked on a Thursday and they were out and completed the work on Monday (today). Fast and efficient and affordable. Highly recommend
I called around looking for an affordable plumbing company and most charged by the hour, unlike Universal Plumbing- they charge a flat fee. The other companies evaluation fee was almost $50 more. Nick was our service man. He was polite, on time, honest, and thorough. He did an amazing job replacing our 2 tub…
Great service!
Ben was friendly, on time, professional and efficient. Any questions or concerns that I had, he answered and assured me that he would take care of it. Everyone I spoke with over the phone was professional and friendly. They remained attentive to my needs throughout the entire service. I really appreciate Universal…
This company is very professional, nice working people and they get the job done.👍I really appreciate the service. Gene and Ben came in and got the job done quickly. 🥰 Great team work.
I had a sink, including faucet installed, in addition to having my garbage disposal reconnected. The worker called before coming and was on time. He was personable and respectful. He explained the work to be done, as well as the cost. He worked efficiently and completed the job in a timely fashion.
Installed new pressure relief valve
Byron was very helpful and extremely nice. We were nervous to call Universal because we had just had a bad experience with another local plumber. But Byron came and explained the problems and offered solutions. He was able to do the repairs and install all that day. Would highly recommend him!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 410 | $205–$630 |
| Plumbing pipe repair | 316 | $353–$1.4k |
| Plumbing leak repair | 301 | $248–$793 |
| Drain cleaning | 255 | $248–$593 |
| Faucet repair | 178 | $228–$585 |
| Toilet repair | 147 | $239–$680 |
| Water heater repair | 82 | $227–$596 |
| Outdoor plumbing system repair | 64 | $366–$1.6k |
