How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%88+12.4Replies to reviews 7%86+6.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREUniversal Plumbing
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 3,602 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing for 8 kinds of job.
Universal Plumbing for faucet repair
Clear ✕All 181 Google reviews tagged “Faucet repair” · showing 20
Nick arrived on time and gave excellent service. I was only charged the price quoted on the phone too! I will continue to call universal. I am given professional and quality service each time I call.
Nick is awesome. He’s very professional at what he do. He’s technically proficient.Also second technician keonte was very professional and efficient
This is my second time using Universal Plumbing because I was satisfied with them the first time. John was awesome die to the very fact that NOTHING in this old house is easy to replace or depart without taking further action. I did what was asked of him to do and my wife and I are satisfied! Thanks again
I was recently having problems with leaking faucets in my kitchen. Keonte was my service person and he did a wonderful job. Not only did my faucets need fixing but he also found that my cut-off valves needed repair as well. I had forgotten that Keonte had been to my house before and he was as efficient and…
My technician was friendly and knowledgeable. He explained everything to me. He had great customer service skills.
Called Universal about a leaky faucet in my tub. Pierre showed up on time and was great. Worked efficiently and resolved the issue. Love these guys and will call them again when I have any other plumbing issues.
Pierre took extra time to troubleshoot repair options, and we ended up with a solution that worked and was much less expensive than other options. Thanks for an another great service experience!
Peanut was amazing! Personable, professional and knowledgeable! Great job!
Universal Plumbing has always been a great company to work with. They are very courteous and knowledgeable. They always wear shoe covers in my house. Nick is the technician that has been to my house several times. I would highly recommend him to anyone.
Both technicians were very professional and easy to talk to. They communicated what they were doing up front and made us feel at ease with the work that was being done.
Work was done in a timely manner. Very efficient.
David was respectful of property. He is kind and knowledgeable.
Very helpful, friendly
Really nice and polite answered all my questions I would have him back to do my plumbing thanks again!
Great job as always. Was there a day earlier to my surprise and I appreciate them understanding " the sooner the better" ! That really helped us out so the we could maintain our daily routine. Always courteous, always help, always professional! I will never hesitate to call them again.
Keonte provided exceptionally professional service for our plumbing needs. He was polite and arrived on time as suggested. Universal Plumbling is known for thier professional and curtious services and I'm very happy to report they stand up to thier exceptional reputation.
Nice, professional and efficient in a stressful situation.
Left me with water in light fixture in floor below Broke light fixture
Excellent work. Friendly and nice. People like him are what make Universal Top notch.
Tony was our plumber , a very respectful young man. He did a excellent job. If I have any plumbing problem in the future I will call Universal Plumbing. Thanks for great service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 410 | $205–$630 |
| Plumbing pipe repair | 316 | $353–$1.4k |
| Plumbing leak repair | 301 | $248–$793 |
| Drain cleaning | 255 | $248–$593 |
| Faucet repair | 178 | $228–$585 |
| Toilet repair | 147 | $239–$680 |
| Water heater repair | 82 | $227–$596 |
| Outdoor plumbing system repair | 64 | $366–$1.6k |
