Universal Plumbing

Nick arrived on time and gave excellent service. I was only charged the price quoted on the phone too! I will continue to call universal. I am given professional and quality service each time I call.

Nick is awesome. He’s very professional at what he do. He’s technically proficient.Also second technician keonte was very professional and efficient

This is my second time using Universal Plumbing because I was satisfied with them the first time. John was awesome die to the very fact that NOTHING in this old house is easy to replace or depart without taking further action. I did what was asked of him to do and my wife and I are satisfied! Thanks again

I was recently having problems with leaking faucets in my kitchen. Keonte was my service person and he did a wonderful job. Not only did my faucets need fixing but he also found that my cut-off valves needed repair as well. I had forgotten that Keonte had been to my house before and he was as efficient and… Read full review

My technician was friendly and knowledgeable. He explained everything to me. He had great customer service skills.

Called Universal about a leaky faucet in my tub. Pierre showed up on time and was great. Worked efficiently and resolved the issue. Love these guys and will call them again when I have any other plumbing issues.

Pierre took extra time to troubleshoot repair options, and we ended up with a solution that worked and was much less expensive than other options. Thanks for an another great service experience!

Peanut was amazing! Personable, professional and knowledgeable! Great job!

Universal Plumbing has always been a great company to work with. They are very courteous and knowledgeable. They always wear shoe covers in my house. Nick is the technician that has been to my house several times. I would highly recommend him to anyone.

Both technicians were very professional and easy to talk to. They communicated what they were doing up front and made us feel at ease with the work that was being done.

Work was done in a timely manner. Very efficient.

David was respectful of property. He is kind and knowledgeable.

Very helpful, friendly

Really nice and polite answered all my questions I would have him back to do my plumbing thanks again!

Great job as always. Was there a day earlier to my surprise and I appreciate them understanding " the sooner the better" ! That really helped us out so the we could maintain our daily routine. Always courteous, always help, always professional! I will never hesitate to call them again.

Keonte provided exceptionally professional service for our plumbing needs. He was polite and arrived on time as suggested. Universal Plumbling is known for thier professional and curtious services and I'm very happy to report they stand up to thier exceptional reputation.

Nice, professional and efficient in a stressful situation.

Left me with water in light fixture in floor below Broke light fixture

Excellent work. Friendly and nice. People like him are what make Universal Top notch.

Tony was our plumber , a very respectful young man. He did a excellent job. If I have any plumbing problem in the future I will call Universal Plumbing. Thanks for great service!

Keonte provided excellent and professional service. Repairs made as quoted.

Always reliable prompt service that is reasonably priced. Professional and courteous. Highly recommend.

Tony was timely, professional and knocked it out in no time at all, highly recommend. Also Claudia answered all my questions and followed up and even helped me in the time of emergency. Thanks again!

Keonte did an outstanding job! I highly recommend.

Universal has always been very professional on each of their technicians I am waiting on the work to begin before I give a final judgment but generally, I always use Universal. All of the technicians are well-versed and professional especially Nick. James did an outstanding job. He works on the sewer portion. He was very professional

Aikeem always does a great job! This is the second time we have had Universal and Aikeem help us with a plumbing issue. Service is always on-time, and technically correct. Thanks Aikeem!

Great personality, knowledgeable and explained any questions asked.

I am very pleased with Universal Plumbing and my technician Tony!!! First time using them and will definitely not be the last!!! The whole experience from beginning to end was Number 1. From the appointment scheduling and they kept in constant contact with me. Shout out to Tony for putting up with me and he was very… Read full review

I called Universal Plumbing when I thought I had a broken pipe in my first floor bathroom which leaked water into my laundry room. Pierre came to my home within an hour and assured me that it was my tub faucet. He was friendly, efficient, professional and courteous. There are plumbing issues in my upstairs bathroom… Read full review

Prompt, courteous, honest. True pros.

Great service. Great Service Technician. Will definitely request Keonte back for future services and strongly recommend Universal Plumbing for all of your plumbing needs.

I really liked how he worked; the response was quick, he addressed my needs, he warned me about potential problems, and he was very communicative with me, which I appreciated. Thank you very much, excellent job.

Akeem, did an excellent job. He explained what needed to be fixed to get the toilets working correctly. He checked our water pressure, and fixed the shower that was dripping. He let us know the price of the repairs before starting and cleaned up behind himself. Truly appreciate his work and would recommend him.

Excellent great job. He’s welcome at thanksgiving anytime

Extremely knowledgeable. Very professional in helping solve our 2 plumbing problem!

The Technician was knowledgeable and fixed the problem quickly.Have used them in past and will continue to use them in the future. They were also very polite.

Yall always do good work for us.An we are thankful.Prices could be a little better but that is the economy we are living in now.

I could not be happier with the work done in my bathroom. Fixing the shower and installing a new vanity with sink.

Pierre and his assistant were so professional and knowledgeable. We thank you so much and will be using their services in the very near future.

Tony and his helper did an excellent job of replacing faucets to washer and shut off valve outside. He's returning to fix the leaks around outdoor spigots.

They were extremely good, fast and professional. They arrived on time and ready to work.

Very courteous, very professional

Had washers replaced on some outside faucets that were leaking. The technician was able to get the job done in a timely manner and he made sure they were not leaking when he was done. I definitely would call Universal Plumbing for any other plumbing need I might have in the future.

I have been using Universal Plumbing for years now. They are always very responsive and can usually schedule a non-emergency appointment within 24 hours. I had some minor plumbing issues that needed to be dealt with, a toilet that wouldn’t stop running and a faucet that continued to drip and was leaking slightly… Read full review

Great work.

Have used Universal for a long time and always very professional.

Seycan was the specialist who came out and fixed the issues with my tub and toilet. From the first time he arrived and until the time he left, he was professional, knowledgeable, and courteous. He even took the time to explain to me what he was doing and he educated me on things I can do to reduce build up in the… Read full review

The technician was professional, knowledgeable, and efficient. I have trust in the expertise and satisfied with the outcome

Tony Franklin was an awesome Technician he was friendly and took his time to explain my system. Universal is a great business definitely call them before anyone else!

The best in work ethic, quality, and efficiency. My go to for plumbing etc. Did away with home warranty antics….they are useless and would not send the same workmanship and efficiency to my home.

Very nice young man. He was previously out at my location for hurricane damage repair while he was an apprentice a couple of months prior. He was flying solo for this particular repair that I was not able to devote time to and handled it like a pro. Would work with this company and this particular tech in the future.

Tony is the best! Very respectful and a hard working young man who is very knowledgeable when it comes to plumbing.

Excellent service! The team was punctual, professional, and fixed the issue quickly without any hassle. Fair pricing and outstanding workmanship — I’ll definitely call them again for future plumbing needs.

Seycan was very professional. He explained everything. I am very pleased with his work.

Great save

Mike and Joe were very knowledgeable and professional with our service request. Provided recommendations and alleviated the immediate concerns we faced with plumbing issues

Keonte was professional and efficient. He quickly identified and resolved problem. He continually exhibited a positive attitude in spite of the number of times he has returned to work on the same sink but different issues.

Universal Plumbing was awesome and provided great service! This was not my first time using their services and every time they deliver with stellar service. They are truly an asset and a blessing to the CSRA I highly recommend them to anyone!

Aikeem was great! Very professional and provided great service in a timely manner!

Keonte was extremely knowledgeable and professional. He quickly identified and verified the issue, making sure there were no additional problems. I highly recommend Universal Plumbing to anyone in need of quality service.

Would recommend

Nick was professional and efficient. He was able to diagnose and fix the problem quickly.

The guys were very polite and professional. I have used universal plumbing a few times and have always been satisfied. Thank you Keonte!

Very courteous young men, got right to problems and fixed them.

Polite. Quick. Messaging services very effective.

Great communication with the technician who was knowledgeable and efficient. Repaired the problem quickly after arriving early. Very satisfied.

Keonte had all the parts that were needed to fix my 40+ year old faucet handles/stem. He was courteous, professional and punctual. He cleaned up after the job. I can only recommend him. Good job. Thanks.

Have used Universal Plumbing numerous times and I have never been disappointed with their work.

Aikeem did a great job fixing faucet. On time, didn’t leave a mess. Competent, reasonable price. What more can you ask of a contractor? Will use again.

Great quality and service. The technician (David) explained everything from beginning to end. Professional through the entire process and provided estimate for future services and offer military discount.

David showed up before expected with a courtesy call first. He was friendly and did a good job

Very professional.

James knew exactly what needed to be done and completed the job quickly and efficiently. This is the second time I have used Universal and have been pleased with the results both times. Thanks for responding so quickly. HB

David was so GOOD! He offered great advice and did a great job! So glad I found this plumber.

Mike was prompt and fixed the problem quickly.

Very professional! I would recommend and definitely use again.

Mr Byron is awesome. It is always a pleasure doing business with Universal Plumbing.

Very customer friendly, very good employee

Outstanding service. Professional, expedient service. Repaired my plumbing issues ahead of original schedule at a reasonable price. Thanks David!

Very focused and completed jobs in reasonable amount of time. I would definitely use them again!

Nick is always very professional. Universal is always honest and always is top notch!

Professional, quality work, reasonable pricing. Keonte was knowledgeable, customer service oriented and his work was on point! Will definitely recommend to family and friends!

David with Universal Plumbing did a great job! Very friendly and professional and on time. He also gave me a price on some other plumbng repairs i need done in the near future at a reasonable price. I highly recommend Universal Plumbing!! David returned first thing this morning to do the repairs mentioned… Read full review

Washer drain was backing up. Fast service call back and great repair on washer drain. I am a 4 time repeat customer

James came out to investigate a possible leak. He was great! He checked everything and was very professional. I really appreciate this company and their quality of service.

David arrived a little early than expected and went right to work. Took less than 15 minutes. Great job! Very friendly too.

Universal Plumbing was very professional from the text with pic and info of the plumber assigned to complete the work to the way David listened and resolved my problem. I had anticipated an invasive job destroying brickwork or tearing into a wall and what I received was a creative solution and no damage. I am impressed. Thanks for your help today.

Johnny, in a word, was awesome. Emergent situation on a Sunday -Quickly responsive, quickly diagnosed , and got right to work. Fixed the problem very efficiently. Made it look easy and it was not necessarily an easy fix. Friendly and positive attitude. Thank you Johnny! Matt Kleinbub

Work was scheduled and performed within a frw hours of our call to Universal. Work was done performed professionally and the workers where quick, friendly, courteous, and respectful of ou property.

The tech, David, and his assistant were professional and did a great and quick repair.

Johnny knew just what to do to fix our problem. Thanks

Johnny did a wonderful job and knew his job very well

Keonte was very polite and courteous! He was very helpful in identifying the problems and communicated very well with how he was going to do the repairs. I loved the idea that Universal Plumbing texted us a picture of Keonte , introducing him, before he arrived at our home. Excellent customer service! Will definitely recommend Universal Plumbing!

He was very professional and knowledgeable of what was needed to complete the task. Thanks for your service

James and Sayshawn worked expeditiously and performed quality work. This visit only reinforces my opinion that universal plumbing is a high quality business that is worth the money

Nick and Ronny did an outstanding job replacing 3 bathroom faucets and 1 tub/shower faucet to include installing a maintenance access door for the new Delta tub/shower faucet. Nick also looked at my hot water heater exhaust duct (PVC) which had melted at the elbows allowing exhaust fumes into the laundry room area.… Read full review

Excellent work and quality service provided by the technician, Keonte. He answered all my questions and did not mind my micromanagement tendency. Top notch!!

University plumbing promptly responded to my call. Nick was very nice. He also educated my family on the issue.

David was an excellent technician. The work was done timely and affordable. Very satisfied!

Given estimate of cost of new pipes in detail waiting for sending to my Email address.

New garage sink installed.

James was very professional and did a great job! Universal Plumbing is my go-to for any plumbing issues!

Technician Nick was punctual and professional. He notified me in advance that he was on the way. Once there, he completed the work in a timely manner. Nick seemed very knowledgable and answered all of my questions. I would recommend Universal Plumbing and Nick to others.

Your technician James did a wonderful job putting both my sink faucets in and cleaning up after himself. Thank you for a wonderful experience and thank James for being so professional and kind.

David was great! We discussed other things that may need repair and I have decided to wait until David gets back into town to have that work done. Also the young lady I spoke with prior to my meeting David was very helpful and friendly. Sorry but I do not recall her name.

He did fine so far No more leaking problems in the upstairs bathroom or at the kitchen sink BUT he left both lights on in the bathroom and in the little hallway that leads to the bathroom and they were on for over 12 hours before I noticed it

VERY PLEASANT AND COMPLETED THE WORK QUICKLY.

Re-pipe the entire house.

Keonte was very professional I explained the problem and he immediately knew why to do to solve the problem. He explained all the options to clear understanding and we chose the best option. He was quick and efficient the faucet works like a charm. I highly recommend this technician to anybody. 5/5

Plumbers were very professional and thorough.

We called about getting a shower faucet replaced. Didn't expect anyone to come right away since it wasn't an emergency. He showed up an hour later. Great professional service!

These guys always do a great job! Nick is very knowledgeable and professional!

This company has worked for my business in the past and so I chose it for my home to replace 3 faucets and 4 toilets in a 22 year old home. They were accurate, clean and professional and I would hire them again.

I couldn't have been more pleased with their response time and professionalism. Before cutting the sheet rock to make an apparent repair, James tried another approach which worked perfectly. This not only saved us time, but money as well. Customer service over just "making a buck" is rare today. We are customers… Read full review

Excellent job! Ontime, friendly, professional and quick - will use again and recommend to others.

Out standing work.

I called about a leaking bathtub faucet and they were able to get me in same day. Keonte was punctual, professional and courteous. He explained the work being done and ensured I didn’t have questions or concerns. Thank you for making this an easy process!

David was very professional and explained us all the work he did. Customer service was excellent right from the start and follow up. Recommend them.

I am very satisfied with the service. Professional and efficient. Highly recommend.

Repair was expediently fixed.

Nice guys who did high quality work. Made repairs while my company was serving customers, and went out of their way to make sure they didnt impact our operations

Good quality, arrived before scheduled appointment, and courteous. Good company.

Ben Foskey did a great job. He was very nice, professional & informative. Faucet & plumbing done. Shower did not appear to have problems draining so no repair needed

Great service!

They came prepared and ready to go after my initial quote a few days earlier. They knew what they needed to bring to get the work done, so there were no delays and everything went great. Johnny and Gary did a wonderful job, they were professional and explained everything they did and checked for leaks again to… Read full review

Ben was simply World Class!. I was very impressed with his candor, experience, and determination to assist us in our repair needs. I highly recommend Universal Plumbing..., ask for Ben. He saved me $$$. #HiltonHeadHereWeCome

Ben was friendly, on time, professional and efficient. Any questions or concerns that I had, he answered and assured me that he would take care of it. Everyone I spoke with over the phone was professional and friendly. They remained attentive to my needs throughout the entire service. I really appreciate Universal… Read full review

Great service. We needed an outdoor faucet replaced. The service was fast, and they did a great job.

This is my third time using Universal Plumbing and once again I give two thumbs up for the customer service received.

This company is very professional, nice working people and they get the job done.👍I really appreciate the service. Gene and Ben came in and got the job done quickly. 🥰 Great team work.

Great job!

Very quick, professional, and almost inexpensive.

I was given an estimate. Need to work on my finances before committing to have work completed. Absolutely nothing to do with the technician. James W. Is a great representative of what I think on Universal Plumbing.

Installed new pressure relief valve

The plumber was on time, completed what turned into a complicated job, kept us informed of the changes in cost as the job complexity became visible and cleaned up spotlessly. The plumber was always congenial. We would use them again and recommend them.

Love this company!!!! Always very professional, always timely, very responsive. I've never had an issue with any of their work or employees. I highly recommend.

I needed a simple hose bib replaced outside and when he was done after ten minutes . When i asked how much he told me 230.00. I proceeded to ask why it was so expensive when a hose bib is no more than ten dollars he told me that it was over a hundred dollars. And this is why i will never use

Nick Jones was awesome! Thank you for all you did today!! Very much appreciated!!! And Stephanie and the home staff made it so easy starting with setting everything up. A++

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