How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%88+12.4Replies to reviews 7%86+6.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREUniversal Plumbing
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 3,602 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing for 8 kinds of job.
Universal Plumbing for garbage disposal installation
Clear ✕All 21 Google reviews tagged “Garbage disposal installation” · showing 20
Nick is awesome. He’s very professional at what he do. He’s technically proficient.Also second technician keonte was very professional and efficient
Nick was very professional. He quickly determined the problem and replaced the garbage disposal. I have always had great service with Universal Plumbing.
Nick and Scott were awesome! Personable and helpful! They helped get me through the process of changing out all of my plumbing fixtures and reconnecting garbage disposal, including tub/shower kits, after a countertop installation, starting with disconnect of old faucets and garbage disposal. And they adjusted my…
Would recommend
The technicians (Johnny and Tony ) were knowledgeable, professional, and efficient. I had a leak at my garbage disposal that wasn't evident until I noticed my wet floor under the kitchen sink. After gathering the necessary information from me, the technicians quickly found the leak and were able to replace my…
Excellent as always!
James from Universal Plumbing was professional, proficient and efficient with the installation of our new garbage disposal. James installed a new toilet last year at our home displaying the same level of courteous professionalism.
Key is the best!!!! He is a very professional youngman.
Nick was very professional. I was notified when he was in route and he arrived at the exact expected time. He quickly diagnosed the issue and solved the issue in record time. He provided detailed instructions and how to check for any issues with the job he completed. He answered all questions and maintained a…
On time, friendly, and effective and efficient repair.
Very pleased. Job well done.
Keonte from Universal Plumbing arrived as scheduled. He replaced my garbage disposal which was OLD. He also helped me with a stopped up bathtub. He found a bandaid and a Lego were stuck in the drain
James and Sayshawn worked expeditiously and performed quality work. This visit only reinforces my opinion that universal plumbing is a high quality business that is worth the money
Our Technician James W. did an Excellent Job..Extremely Professional and Knowledgeable.. We will only Use Universal Plumbing, from now on. Contacted another Company Budget Sewer Service earlier, and the Technician Antonio showed up 2 hours late with No Call. So glad we Canceled and went with Universal Plumbing..Well…
Very neat and cleaned with each step. Information given along the process.
Johnny and Gary make a great team. They're both very approachable, professional and knowledgeable. I've asked Universal to help with multiple installations and repairs and they've shown they're an amazing company every time.
Quick response, flat rates, just like their jingle says. Arrived on time completed work quickly.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 410 | $205–$630 |
| Plumbing pipe repair | 316 | $353–$1.4k |
| Plumbing leak repair | 301 | $248–$793 |
| Drain cleaning | 255 | $248–$593 |
| Faucet repair | 178 | $228–$585 |
| Toilet repair | 147 | $239–$680 |
| Water heater repair | 82 | $227–$596 |
| Outdoor plumbing system repair | 64 | $366–$1.6k |
