How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%88+12.4Replies to reviews 7%86+6.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREUniversal Plumbing
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 3,602 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing for 8 kinds of job.
Universal Plumbing for plumbing leak detection
Clear ✕All 415 Google reviews tagged “Plumbing leak detection” · showing 20
Tony did a great job checking out everything, explaining everything, and fixing the problem.
Universal did an excellent job! First off, I was text a photo of the technician and his estimated arrival. My plumbing problem was resolved quickly and at a very reasonable price. Highly recommend. Ginny
I was recently having problems with leaking faucets in my kitchen. Keonte was my service person and he did a wonderful job. Not only did my faucets need fixing but he also found that my cut-off valves needed repair as well. I had forgotten that Keonte had been to my house before and he was as efficient and…
John was great. He repaired the leak underneath my kitchen sink. I asked questions and he explained. John is a great technician.
Called Univesal with issues concerning a water leak in my shower and sink, John came out immediately, did a wonderful job, very courteous, professional, and very knowledgeable about the work that was , needed, definitely appreciate him and the effort he displayed, Will use Universal for all my future needs.
This is my third or fourth time having to use the services of Universal Plumbing. Just like my first time, this experience was exceptional. I called to make an appointment a week ahead. The appointment scheduling system they have is AI generated, but I was able to get my appointment squared away without issues. I…
I had a great experience with Universal Plumbing! Our technician, John, was absolutely awesome. He was professional, friendly, and provided outstanding customer service from start to finish. he took the time to explain everything and made sure the job was done right. It's hard to find great service these days, and…
I called needing help about a real bad water leak under the house. They said that they send someone. They came within 45min. John did a great job. Did the repairs that was needed and called someone to come and look at the water damaged. I glad he was concerned for our health as well.
My technician Peanut was on time as scheduled.He was very knowledgeable and took pride in his work. He explained everything he was doing to me. Thank you for solving my problem No more worry i can relax now. You will get a text before they arrive showing your tech picture and his information. Thank you for…
We discovered our kitchen sink plumbing was leaking about 5:00 pm on July 3rd. We called Universal Plumbing and we had a tech at our house about 6:45 pm. He immediately saw the problem and repaired the joint that was leaking. He was courteous and professional and we would not hesitate to call Universal Plumbing again!
Byron was great to work with. He was very kind and explained everything they were doing
Great Service! My technician Keonte provided excellent service and was very knowledgeable, fixed the issue in under an hour. Highly recommended company !
We have used Universal Plumbing multiple times over the last 26 years and their service has always been top drawer and it's always been a delight in dealing with them. We heartily recommend then there's a company for all of your plumbing type needs and we will continue to use them anytime that we need have a need for their service.
Mr. Pierre was very professional as well as knowledgeable in his skill set of finding and correcting any plumbing issues that I had and also recommended a restoration company to fix the rotten wood in my crawl space. His expertise in his field of work, reflects great credit upon himself, his company, and the…
David was friendly cleaned everything up and identified the issue and installed my new faucet. He was here within 3 hours and even took off his shoes!
I am so happy to leave this review regarding my experience with Universal plumbing. Yesterday, Nick and his assistant took care of our plumbing issue. They arrived early. With in a few minutes they were able to assess the problem, and give me a very reasonable estimate. Immediately, they were at work and within 1…
David came out and did a fantastic job of taking care of the problem we had. He explained everything and was very knowledgeable. Universal plumbing is the best!!!
Quick and friendly service and was done within an hour.
Nick was amazing!!!
Technician was very knowledgeable & explained everything to me. I would definitely recommend universal plumbing to anyone in need of service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 410 | $205–$630 |
| Plumbing pipe repair | 316 | $353–$1.4k |
| Plumbing leak repair | 301 | $248–$793 |
| Drain cleaning | 255 | $248–$593 |
| Faucet repair | 178 | $228–$585 |
| Toilet repair | 147 | $239–$680 |
| Water heater repair | 82 | $227–$596 |
| Outdoor plumbing system repair | 64 | $366–$1.6k |
