Universal Plumbing

Tony did a great job checking out everything, explaining everything, and fixing the problem.

Universal did an excellent job! First off, I was text a photo of the technician and his estimated arrival. My plumbing problem was resolved quickly and at a very reasonable price. Highly recommend. Ginny

I was recently having problems with leaking faucets in my kitchen. Keonte was my service person and he did a wonderful job. Not only did my faucets need fixing but he also found that my cut-off valves needed repair as well. I had forgotten that Keonte had been to my house before and he was as efficient and… Read full review

John was great. He repaired the leak underneath my kitchen sink. I asked questions and he explained. John is a great technician.

Called Univesal with issues concerning a water leak in my shower and sink, John came out immediately, did a wonderful job, very courteous, professional, and very knowledgeable about the work that was , needed, definitely appreciate him and the effort he displayed, Will use Universal for all my future needs.

This is my third or fourth time having to use the services of Universal Plumbing. Just like my first time, this experience was exceptional. I called to make an appointment a week ahead. The appointment scheduling system they have is AI generated, but I was able to get my appointment squared away without issues. I… Read full review

I had a great experience with Universal Plumbing! Our technician, John, was absolutely awesome. He was professional, friendly, and provided outstanding customer service from start to finish. he took the time to explain everything and made sure the job was done right. It's hard to find great service these days, and… Read full review

I called needing help about a real bad water leak under the house. They said that they send someone. They came within 45min. John did a great job. Did the repairs that was needed and called someone to come and look at the water damaged. I glad he was concerned for our health as well.

My technician Peanut was on time as scheduled.He was very knowledgeable and took pride in his work. He explained everything he was doing to me. Thank you for solving my problem No more worry i can relax now. You will get a text before they arrive showing your tech picture and his information. Thank you for… Read full review

We discovered our kitchen sink plumbing was leaking about 5:00 pm on July 3rd. We called Universal Plumbing and we had a tech at our house about 6:45 pm. He immediately saw the problem and repaired the joint that was leaking. He was courteous and professional and we would not hesitate to call Universal Plumbing again!

Byron was great to work with. He was very kind and explained everything they were doing

Great Service! My technician Keonte provided excellent service and was very knowledgeable, fixed the issue in under an hour. Highly recommended company !

We have used Universal Plumbing multiple times over the last 26 years and their service has always been top drawer and it's always been a delight in dealing with them. We heartily recommend then there's a company for all of your plumbing type needs and we will continue to use them anytime that we need have a need for their service.

Mr. Pierre was very professional as well as knowledgeable in his skill set of finding and correcting any plumbing issues that I had and also recommended a restoration company to fix the rotten wood in my crawl space. His expertise in his field of work, reflects great credit upon himself, his company, and the… Read full review

David was friendly cleaned everything up and identified the issue and installed my new faucet. He was here within 3 hours and even took off his shoes!

I am so happy to leave this review regarding my experience with Universal plumbing. Yesterday, Nick and his assistant took care of our plumbing issue. They arrived early. With in a few minutes they were able to assess the problem, and give me a very reasonable estimate. Immediately, they were at work and within 1… Read full review

David came out and did a fantastic job of taking care of the problem we had. He explained everything and was very knowledgeable. Universal plumbing is the best!!!

Quick and friendly service and was done within an hour.

Nick was amazing!!!

Technician was very knowledgeable & explained everything to me. I would definitely recommend universal plumbing to anyone in need of service.

The repair was profesionally done within a timely manner

He took his time and was very diligent in his work. Professional and courteous i appreciate the work he did. I will call if I have any other issues. Thank you

He was very up front and gave me an estimate before he did any work

Great job as always. Was there a day earlier to my surprise and I appreciate them understanding " the sooner the better" ! That really helped us out so the we could maintain our daily routine. Always courteous, always help, always professional! I will never hesitate to call them again.

I love Universal Plumbing with every plumbing issue. Respectful and very professional.

Seycan was our technician. He has previously been to our house, and we were elated that he would fix our problem. We had several toilets which were running constantly and leaky water from the base. Seycan is a people person, as well as being an excellent Plumber. He was methodical about showing us the issues that… Read full review

we had some unexpected complications arise and the entire team handled it timely and efficiently. The employees are kind and took time to explain everything. We have been for decades and will continue to be loyal customers.

Fast response. Great job.

Always knowledgeable and very professional

Aikeem was great! He fully diagnosed our situation, providing thoughtful and courteous services. I have found Universal provides consistent, reliable plumbing service.

Quick response and completion of job. Gas pressure test and leakage job completed. System running good.

Great work! Professional service!

Keonte provided exceptionally professional service for our plumbing needs. He was polite and arrived on time as suggested. Universal Plumbling is known for thier professional and curtious services and I'm very happy to report they stand up to thier exceptional reputation.

Love the work real professional fast great Service thanks

John did a great job. He found our problem and is helping to resolve it. He is well educated in his field and is a really a nice guy.

Excellent work quick and professional

David is a respectful and knowledgeable professional. He did a great job. Now we will see if it's going to leak. Am sure it will work out. Thank you, Gary Bennett

The repairman was prompt, courteous and knowledge about the task. He quickly assesed the problem and offered a viable solution. He did the repairs smoothly, double-checked the job and cleaned the area nicely. I must say that he is hands down the best technician to come here... P.S. also, the price didn't give me a heart attack..

Toilet seal leak.

On time and professional. Nick is wonderful and diagnosed the problem right away. I will always do business with this company.

Very knowledgeable and professional. My family appreciate the problem being fixed. The only reason a 4-star is because I need an a few days to confirm all is well. As of today, everything is good. Thank you.

Great work we do appreciate universal plumbing

Communication was good and he explained everything to me.

Aikeem was on time, pleasant knowledgeable and efficient. Thanks for a job well done.

Great experience with Aikeem. He is very professional and knowledgeable! Will continue to use Universal Plumbing.

Aikeem was and is very Professional, knowledgeable and explained what he was doing and repaired. I would recommend Aikeem and Universal Plumbing to anyone.

Magnificent work

I am writing to share my positive experience with Tony and to express my appreciation for his excellent service. Tony arrived on time and conducted himself in a highly professional manner throughout the visit. He was knowledgeable, listened carefully to my questions, and addressed each one thoroughly with great… Read full review

Really amazing professional plumbing work. You can trust this company.

Called to see if technician could come earlier that scheduled and that worked great. He quickly fixed the problem, asked if he could do anything else then went on his way to another job. Very kind and cordial. Will call UP again!

Tony provided great customer service and got the job done in a timely manner.

Excellent work. Friendly and nice. People like him are what make Universal Top notch.

David was super knowledgeable and a great service technician

Greetings, Tony did an excellent job! I had a problem with my toilet leaking. Tony was very detailed oriented, and professional. Fast and affordable service this is my fourth time doing business with them. Happy and satisfied customer😊 Universal Plumbing my number one contact for plumbing problems. Thank You five star service ⭐️⭐️⭐️⭐️⭐️

We were so glad Seycan could come so quickly and solve our problem!

On 4/6/26 - Technician, Pierre, visited our home to assess our table top hot water heater, which was making a hissing sound. He determined that it was leaking, and that it , also, needed to be replaced. He did a thorough exam, and took pictures. He stated that he would take the information back to the company so… Read full review

Pierre and Gary with Universal Plumbing did an excellent job resolving the leak issue i was having. My hot water heater pipe burst causing a flood in my bedroom. Pierre came, inspected the problem, and provided a detailed explanation of the problem and what was needed to solve it. I joked with him about being a… Read full review

Always great service! All the technicians are very professional and explain everything in detail.

Super...fast, efficient and took care of my problem .

Tony did a Great Job. Thanks Tony!

Pierre and his team were highly skilled professionals. Would be happy to recommend their services. They are perfectionists.

The young man from Universal Plumbing was prompt and called me ahead of time He was so knowledgeable and saved me a big headache by fixing what I thought was a complicated problem with such ease and assurance and saving me a lot of money Thank you for hiring such competent folks

I called Universal Plumbing because my Father told me about them. The phone agents were polite and I loved my technician named Seycan. He was very kind, friendly and professional . I’m pleased with the service very much so!!!

Excellent and friendly gentlemen . Recommend highly very professional and did excellent job.

John was very courteous, professional, and diligent in his work.

Pierre was great and very helpful.

Nick was great, as always! Peanut was too! Both were professional and very polite. Both will always be the preferred plumbers to correct any problems we may incur. Of course, if we never need such a plumber, I can live with that!!

Keonte kept me informed of what he was going to do. He was efficient kept the work area clean. He communicated well. They were very respectful of my property.

Universal Plumbing called the morning of my appointment and David called to let me know he was on his way! He was able to figured out the problem right away and it cost wat less than I thought it was! He fixed my issue and even cleaned up after himself! I will definitely be using them again!

Great job! David was very courteous. If this hadn't been an emergency I wouldn't have paid as much as they charge. I was supposed to get a senior discount as discussed but did not receive it. They wanted me to rewrite a check and bring it to them. In other words they didn't want to honor it so I will not do business with this company again!!

Arrived on time. Diagnosed the problem almost immediately and executed the repair. Repairman was young but a great breath of knowledgeable. He was very respectful in all of his communications with we the clients.

Very knowledgeable, professional & efficient. Great job Keonte! I will be using again in the future

Absolute professional.

Universal has always been very professional on each of their technicians I am waiting on the work to begin before I give a final judgment but generally, I always use Universal. All of the technicians are well-versed and professional especially Nick. James did an outstanding job. He works on the sewer portion. He was very professional

Universal Plumbing did an excellent job diagnosing and fixing a leak we originally thought was just a clogged washing machine drain. Our technician, Seycan, went above and beyond by thoroughly inspecting the crawlspace, moving appliances, and carefully tracing the real source of the problem. He discovered a hidden… Read full review

Aikeem was very nice explain work and did amazing job thank u

Nick did a great job quickly diagnosing and fixing a plumbing issue. He was thorough, polite, and communicated clearly.

Keonte was friendly knowledgable and courteous. He even wore shoe covers to avoid tracking dirt into the house. I felt the price was fair too - highly recommend Universal Plumbing!

Seycan was great! He was super fast getting here in response to our urgent request for assistance with a serious leak. He was quick to diagnose the problem and very clear in his explanation of our options for repair. I don’t usually write these reviews, but Seycan’s service was excellent & I’d recommend him (and Universal-Augusta) for any plumbing needs.

Great customer service, work ethic was awesome, friendly, kind, very respectful, i would recommend him to family and friends

Ceiling leak determined. Polite service, returned second visit to insure problem solved.

Seycan was very knowledgeable and helpful. He explained procedure to be completed.

Professional, courteous, and informative.

Nice customer service gave quick diagnosis and repair recommendations. Completed work in timely manner

fast,thorough,professional and knowledgeable service.Totally satisfied.

Nick was very professional and respectful would highly recommend

Pierre was great! He explained everything, he has great work ethics…I will request him for future projects!

Great service and all my questions were answerd

Keonte was our service person. He changed the kitchen drain and fixed the issues with slowly draining water. He was friendly, respectful, and knowledgeable. He is a pro at his work.

I am very pleased with Universal Plumbing and my technician Tony!!! First time using them and will definitely not be the last!!! The whole experience from beginning to end was Number 1. From the appointment scheduling and they kept in constant contact with me. Shout out to Tony for putting up with me and he was very… Read full review

Keonte was very knowledgeable and committed to ensuring a positive resolution of the issue affecting our plumbing. He did an excellent job and we are very pleased with his service.

Great

As a first time customer, Nick was very professional and honest about my issue. Will be calling Universal Plumbing for all my plumbing needs.

Fantastic customer service!

They are responsive, fast and professional.

Excellent service. We discovered a leak in our yard and panicked knowing bad weather was on the way and we needed water. John showed up quickly, found the leak deep and along with his team replaced the damaged pipe and turned our water back on. The area they worked was left so neatly that you would never have known there was ever a problem. Thank you.

Our technician Nic was professional, thorough and knowledgeable. Blessed by your service!

Highly recommend! David was very knowledgeable and took the time to explain the issue.

James from Universal Plumbing was excellent. He quickly diagnosed and unclogged our exterior drain and took the time to explain what caused the issue. What really stood out was his professionalism and honesty—he didn’t just fix the immediate problem, he also made clear, practical recommendations to prevent future… Read full review

Great Service and very professional. I recommend his service to the broader community. Superb job.

Nick completed the repair in just a Few minutes and gave me a good estimate of what I’d need to do to install a different type of water heating system (tankless). I would definitely request him again. Excellent service!

He was very polite,punctual and accurate .

John was very professional and friendly. He explained everything he was doing and why John also clean up behind his work which was a plus for me. If I have any other plumbing issues God forbid I would love to get John again.Thanks John for your terrific service. Sandra Scott

I called Universal Plumbing when I thought I had a broken pipe in my first floor bathroom which leaked water into my laundry room. Pierre came to my home within an hour and assured me that it was my tub faucet. He was friendly, efficient, professional and courteous. There are plumbing issues in my upstairs bathroom… Read full review

We have used Universal Plumbing for years, and they always get the job done.

Outstanding service

Very much satisfied , John did a awesome job and was on.time.

Thorough, neat resolution of several issues. Even the gas company said we have a good and thorough plumber! The technicians were knowledgeable, prompt, and helpful.

Keonte was friendly, knowledgeable and very hard working. The price was right.

Quite happy with the service. Mr. Tony was knowledgeable and professional. He also took the time to talk to the home warranty company.

Byron provided Exceptional Service, ver professional and customer friendly.

I called Universal Plumbing on Saturday - got an appt. for Monday and my plumber, Aikeem arrived punctually. He completed the job in a very timely fashion. Aikeem was so kind and took special care to remove his boots due to my brand new white carpeting being installed. His kindness meant a lit to me. And the charge… Read full review

Great experience Friendly and professional

Showed up on time. Great communication. Work explained clearly. Work completed very quickly and smoothly. Great personnel to deal with.

Great work!! Conscientious!! Kept at it until a leak was found!

The reason I go to Universal is the top professional manner that they use to help you with your plumbing problem. My plumber, Aikeem, was top notch! He was a true professional but had a great touch to the customer. He conveyed a sense of knowing what to do and set to correcting the issue. If needed in the future will I call Universal? You bet I will!

John was amazing. He did a great job replacing the pipes and fixing the leak. I'm very happy with the service.

Aikeem went the extra mile to make sure I was taken care of by double checking for leaks! Awesome guy!

John did a great job, very professional.

Akeem, did an excellent job. He explained what needed to be fixed to get the toilets working correctly. He checked our water pressure, and fixed the shower that was dripping. He let us know the price of the repairs before starting and cleaned up behind himself. Truly appreciate his work and would recommend him.

Technician Mike was very polite and well experience fixing water leak ,Thanks

Service was thorough. Pierre was courteous, knowledgeable, and professional.

Tony was professional and very knowledgeable explained everything he was doing and the cost, showed me pictures of the broke line under my home and proceeded to fix it. Highly recommend Universal

Nick informed us when he was headed our way. He detected the problem quickly. We were very pleased with his plumbing services.

Aikeem and Big Tony were able to assess the issue with my pipes and provided me with an estimate for repairs.

Akerman was courteous and professional. He took care of the job quickly with no problem.

Byron showed up promptly and kept me informed throughout the process.

Excellent great job. He’s welcome at thanksgiving anytime

Aikeem came to our house on short notice, diagnosed our water leak in the crawl space, and repaired it to stop the water leak. Also repaired a toilet malfunction upstairs after a great recommendation. He had a great attitude and desire to serve us! Would recommend Aikeem to everyone! Thank you!

There’s a reason this company has been in business for so long. My only disappointment is that I have not used them sooner. I will be utilizing their services for life! They have a customer in me! Very responsive, on time, communicated every step of the way. These gentlemen were the most helpful and knowledgeable I… Read full review

Very thorough in explanations and detailed. Such a pleasure with a friendly attitude!! We were very impressed with his knowledge and skills!! Such nice people!!

Universal Plumbing did another great job for my Father on his Service call! David as very Thorough in his work.

Aiken did a fabulous job. He was knowledgeable, prompt and professional.

I appreciate Mike to the fullest! From Day 1, he was professional, dependable, thorough, detailed, prompt, and friendly!! Also, easy on the eyes 😊 If I had the power to give him a raise, I WOULD! Blessings and CUDOS to Universal Plumbing… Quick response… Flat rate!!

Plumbing Technician, (Byron), diagnosed my master bathroom “leak” in 15 minutes. It’s the same diagnosis that my Builder gave me and I said nothing about my builder’s diagnosis to Byron. Pipe expansion. Ready to fight to the end because my townhome is new construction. I’ll trust Universal’s diagnosis ONLY because… Read full review

Prompt & professional service. Found the issue quickly & repaired.

Byron was a great technician. Very knowledgeable. Overall great experience.

Keonte was so respectful, nice and educated me on what was going. He knew exactly what was wrong. In and out. Thank you always

I like Universal Plumbing. They are my go to for all my plumbing needs. This experience however, was less than the stellar service that I’ve had in the past. Lack of attention to detail caused flooding from upstairs to my downstairs parlor. However the technician made sure a quick response from the recovery team… Read full review

He was GREAT AS ALWAYS,,,THANKS MUCH

Nick was very professional and fair.

Nick was great to work with. Very fair pricing.

Mr Jones is a true asset to Universal Plumbing!! Extremely knowledgeable and courteous and professional!!!

Pierre was awesome I Will never use another plumber again they were on time. Pleasant did great work very reasonable. Can’t say anything more. Thank you so much for helping us.

Mike did a great job. He told me where he thought the putty on the shower drain was gone and applied new putty. He said if that didn't solve the problem to call him back and we'd go into the plumbing under the floor and figure it out. Well pleased with his work.

Prompt, professional and thorough. Would highly recommend

Mr. Johnny is a true professional and devoted worker and it’s hard to find a company that is true to there craft. Thanks and God bless

Called for emergency assistance for a broken pipe outside poring water out. Technician arrived @ 12 pm. Had >6 hrs of sunlight but left after couple hrs with problem unresolved. Charged me a fortune. I’m 67 yo and must try to dig to find leak myself.

I have been using Universal Plumbing for years now. They are always very responsive and can usually schedule a non-emergency appointment within 24 hours. I had some minor plumbing issues that needed to be dealt with, a toilet that wouldn’t stop running and a faucet that continued to drip and was leaking slightly… Read full review

Everything was seamless. They got me scheduled scheduled quickly. Responded on time with a reasonable time window and Aikeem was very professional and efficient.

Great work.

Excellent work

I called Universal Plumbing and they sent Tony out same day! Such a nice & skilled young man. My husband and I were very impressed by his knowledge and work. Very professional, thorough, quick with the repair of our water meter leak. From the 1st call to request service to the completion…We are highly satisfied… Read full review

Seycan was the specialist who came out and fixed the issues with my tub and toilet. From the first time he arrived and until the time he left, he was professional, knowledgeable, and courteous. He even took the time to explain to me what he was doing and he educated me on things I can do to reduce build up in the… Read full review

Keonte helped me a great deal in letting me know the source of my plumbing issue.

The service performed by this technician resolved my problem. He explained what the issue was and made repairs needed to resolve the problem at a reasonable cost. Previous technician from same company for the same problem did nothing to fix the problem. Thanks Keonte for expertise and a great job. I will request you for future plumbing repairs.

On time and very professional. Identified and resolved my issue quickly.

Well knowledgeable and informative on the job at hand.

Pierre did a fantastic job. He was very courteous, polite and turned out to be a very fun individual. Thanks Pierre.

Great customer service, pleasant and informative on all work completed

From the call with dispatch this morning to the plumber arrival I was very pleased. Aikeem was very professional and explained in details what would need to be done to resolve our issue. We were very satisfied with the service we received and once we get with our insurance company we will be back! This is a… Read full review

Aileen and his coworker were extremely nice and professional. Fixed two toilets and a leaking shower faucet

Crew very nice and knowledgeable

Pierre was a great technician who arrived on time, was friendly & energetic. Poor guy dealing with my tiny crawl spaces… quote that was far lower than other local companies, happy to have Universal come to my rescue! New water line, removing galvanized pipe, flushing water heater & new rod …

Keep smiling 😃

Did a wonderful job

Very nice young man, very knowledgeable and well spoken.

Nick was great! Having to come out to my house for an emergency visit on a Saturday and the first Saturday for college football at that AND a holiday weekend, he was prompt, efficient and had the job completed in no time!!! I would definitely recommend him & Universal Plumbing to anyone who is looking for a plumber!

Universal Plumbing only send the best. Very professional and friendly. We been using them forever and will using them anytime we need a Plumber

They were prompt and came the day after I called. Also were courteous and explained their findings to me well.

Outstanding young Man, good Communication skills and very knowledgeable. I would recommend this Company any day.

He was very up front and open about what needed to be done. I enjoyed meeting him.

I had a gas leak that needed repair. Everyone I interacted with was polite, respectful and kept me informed on the situation. The repairs were executed quickly and done with quality. I would recommend Universal Plumbing to service your plumbing needs.

Aikeem was very kind and professional. Would highly recommend Universal Plumbing. I got same day service and Aikeem explained things to me as he went along. I wish every company had such great customer service!

He is polite and through

Byron was very professional and fixed my leak right away. Universal Plumbing is the best.

Mike was great! Very helpful and was able to detect the issue and saved me some money.

Universal Plumbing was awesome and provided great service! This was not my first time using their services and every time they deliver with stellar service. They are truly an asset and a blessing to the CSRA I highly recommend them to anyone!

Good job. Very professional.

He was very professional and prompt.

Keonte was extremely knowledgeable and professional. He quickly identified and verified the issue, making sure there were no additional problems. I highly recommend Universal Plumbing to anyone in need of quality service.

Excellent service. Fully recommend.

Mike was professional, knowledgeable, answered all questions, explained everything to expect with the job to be completed. Mike did an excellent job, courteous and very pleasant.

Very courteous young men, got right to problems and fixed them.

Polite. Quick. Messaging services very effective.

Johnny is awesome. I wouldn't have anyone else doing my work. Give him a raise!

Nick was very professional, and he did his work very professionally and quickly. He allowed me to inspectors work before he left. I would recommend him highly!

James did a fantastic job. He examined the situation, then showed me the site and explain to me what the problem was and how he was going to fix it. He was very professional. He was very polite.

Very Professional and Friendly. Great Job. Knowledgeable about the job

I have used universal plumbing for years, if I have any problem with the sinks or showers they are who I call first.They are honorable and reliable and have really good pricing

James was professional and did a great job explaining the issue and keeping me informed. Great service from Universal Plumbing.

Universal Plumbing is always professional, consistent, and gets the job done in a timely manner. Nick was great and very knowledgeable.

Problem was completed

Great service and on time. Professional.

Mr. Bryon and his team arrived within a short time after I called for service. He was very professional and pleasant. He immediately went to work solving my problem. He found my leak and fixed it quickly. Thank you for sending Mr. Bryon.

Very professional.

The guys did a great job. They were very professional and took time to explain the issues and the fixes! I am very pleased with the service.

Nick is always very nice, on time, and able to fix what is wrong. Represents his company very well

I was very impressed with the way the representative assisted me with my water issues and scheduling. I appreciate the communication from the service provider and speedy service. Would highly recommend them.

K was very professional and knowledgeable of his job. He located the problem right away. Then he notified the office what needed to be done to fix my problem, so I got to wait for the county comes out to do their job, then he will return to complete his work. I am satisfied with him. James, W. Was a young man that… Read full review

Good workmanship, Keonte did an excellent job

The technician diagnosed the problem immediately and gave advice and recommendations. He provided this in a knowledgeable and professional manner.

Very professionals and caring. Thank you very much for all your help.

Outstanding service. Professional, expedient service. Repaired my plumbing issues ahead of original schedule at a reasonable price. Thanks David!

Great professional plumbers, resolved our problems quick thank you!

Quickly Repaired the toilet. Very satisfied with service.

Friendly, professional and helpful!

They came on time and we’re professional and extremely knowledgeable! We will request Byron and Ronnie for all future plumbing needs!

Universal plumbing was amazing. Our technician Mike was extremely professional. The texting system this company has set up is top notch. You know exactly when and who(pic included) is going to show up to your door. Couldn't have asked for a better experience in such a hectic time(flood).

Very punctual and professional. He was courteous and friendly.

David was very professional and the quantity of his work was exceptional. I will use Universal Plumbing again.

James and Mr. Tony are a dynamic duo! They went above and beyond to get the job done. Professional, knowledgeable, and experienced, they came, identified the problem, broke down best and worst case scenarios... providing only the best outcome! They don't leave until it's perfect!! Highly recommend you ask for James and Mr Tony at Universal Plumbing.

Keonte along with a coworker were professional, polite, knowledgeable and informative during their visit. They took time and patiently entertained any questions or concerns I had. Impressive to me was their collaboration with each other ensuring the best outcome for services rendered. These young men are an asset to… Read full review

James came out to investigate a possible leak. He was great! He checked everything and was very professional. I really appreciate this company and their quality of service.

Garbage disposal install. He explained warranties and service rendered; along with future service and warranty on service.

Great service. Very professional.

James W. Came out to complete the service and was extremely helpful. While he was unable to complete the service because it was actually a sprinkler issue, he pointed me in the right direction and was very kind. Would highly recommend.

Professional, knowledgeable and personable I am very satisfied with the service. 2 thumbs up

If you want A1 customer service and the job done right the first time make the call. It’s an old saying “you get what you pay for.”

The technician was very professional and explained the diagnosis clearly.

James W.was on time, polite and professional. We appreciate the expedited service and efficiency in which our issue was resolved.

Byron and Ronny came gave me great advice about a particular product and gave excellent service to address my needs. Thanks to them both.

Johnny knew just what to do to fix our problem. Thanks

He was very knowledgeable of the problem, and knew just what needed to be done.

I called a different company initially to detect a water leak because Augusta Utilities would not turn my water on until it was fixed. The initial company came out and told me that I had a leak in the bathroom and I had to pay 125.00 for their service call. I paid a plumber to come out and replace the plumbing in… Read full review

David came out and he knew what the problem was and fixed it with no problem thanks David

Mike did an excellent job found the leak and took care of it immediately. He was very friendly.

I had a wonderful experience with plumber Nick from Universal Plumbing! While the issue I had wasn't something they typically repair, Nick went above and beyond to assist me. He not only provided valuable advice but also recommended another reputable service provider who could handle the specific problem. Nick's… Read full review

Top notch professional, communicated with a positive tone. If I ever have another issue with plumbing I would prefer David!

Johnny did a wonderful job and knew his job very well

Keonte was very polite and courteous! He was very helpful in identifying the problems and communicated very well with how he was going to do the repairs. I loved the idea that Universal Plumbing texted us a picture of Keonte , introducing him, before he arrived at our home. Excellent customer service! Will definitely recommend Universal Plumbing!

Satisfied with work done

The associate was very professional and did a great job on the repair. I would recommend your services anytime.

Very professional team. Thank you.

Immediate response (30-40 min) to a major leak. He had us dry and back to normal in a hour. As usual, fantastic service from Universal Plumbing. I've never had an issue, and I've been using them for 10 years

James and Sayshawn worked expeditiously and performed quality work. This visit only reinforces my opinion that universal plumbing is a high quality business that is worth the money

The two technicians provided excellent service and were very informative in helping me understand what was needed to ensure great service was provided for me and my tenant. Very timely in completion of install. I felt safe and great pricing. Highly recommend and keeping contact info for any future service.

Nick arrived ahead of schedule. He was very professional. Did the job and even explained in detail what his findings were regarding the issue.. I highly recommend universal plumbing. This is actually the first plumbing company that I’ve called that has been very accommodating and responsive

The service men were prompt, polite and thorough. They demonstrated that they knew how to do the repair.

Work was done well by two men.....

Very professional and answered all my questions.

Excellent service, very fast response.

David was professional and friendly. I felt comfortable with him being in my home. I recommend the company.

Quick and straightforward inspection and same-day repair of my plumbing issue. Would definitely recommend Universal Plumbing.

They were very kind & professional. Job done in an hour. Great value. Universal Plumbing is a blessing 😇.

Excellent service from a highly professional team member. Will call again as needed and refer Universal to others as I have done previously.

Jeremy and Universal Plumbing provided excellent service.

They check, found and fixed the leak in good time.

Clogged up drain pipe in sink in bathroom. Tech came , fixed the problem in one hour flat. I noticed he was not scratching his head wondering what to do next , that tells me that he knew exactly what the problem was and how to fix it. If I need other plumbing work done , I will most certainly call UNIVERSAL… Read full review

So fast, so experienced.

Joseph was great! He was on time, courteous and professional. He completed the work quickly and I would recommend this company again.

Johnny was very professional, found plumbing problem, explained in detail what it would require to fix problem,my only issue I don't like is that 3/4 of 1295.00 bill is labor,I understand that Universal has to make a profit,but still when you are on a limited income it hurts,but I will let Universal fix the issue once I obtain resources to do so

Nick and Ronny were very professional. They detected and repaired a slab leak. Clean up was outstanding. Great guys.

Johnny is the man who gets the job done without callbacks.

Johnny was very respectful, courteous, and professional. He was able to quickly get to the problem and clear the drains. In addition, he noticed a valve was leaking while he was here and was able to repair that as well. We definitely recommend universal plumbing, and will use them again ourselves.

Johnny and Gary are the BEST. Johnny is great at solving mysteries. Unfortunately our problem will be a MAJOR repair but thanks to Johnny the leak is stopped so no more water damage. They are both extremely neat and great at cleaning up , greatly appreciated!!

Check for gas leak

Byron and the other technicians were on time, friendly, and professional. They kept me updated every step of the way, and did a great job diagnosing and repairing my slab leak. I would definitely use Universal Plumbing again, and would recommend them to family and friends.

Bryon and the team provided excellent performance, professionalism and outstanding customer service.

Universal Plumbing has always been professional and have super nice employees. I definitely recommend them!

James w was very professional and informative. He helped get everything set up for my insurance and now i dont have to worry about anymore leaks.

We always request David as he is super professional and knows what he’s doing . Because of him, we will always choose Universal Plumbing.

Johnny and his assistant were professional and personable. They quickly found the leak due to the pipe freeze & crack and repaired it. They went into the drywall to do the repair and then gave me tips on re-installing the drywall after they had finished the job. Even the initial call I left on the voicemail the day… Read full review

Awesome experience as always!! My go to team for all things plumbing. Super friendly and kind!!

Our technician David and his team was very professional and friendly. The problem was detected immediately a game plan was discussed and agreed upon and moved into action. The job was completed in a timely manner, tested, clean up completed. I would highly recommend this company.

Replaced the dishwasher and the hot water side under the kitchen sink had a intermittent leak above the hose. Mike was able to diagnose the leak and made the needed adjustments and was successful in stopping the leak.

Technician was very professional and he when a extra mile to resolve the issue. Thank you Milton Weathers

I had a leaks from upstairs bathroom. From a clogged toilet. The service was great they (Mike and Mike) they took their time and explained the problem in layman terms. I truly appreciate them. And the young lady (Jasmine) that took the word order was outstanding and very helpful 👏 (she a great asset to your company ). J. Sidbury Thanks

While on vacation we had a major water leak. Had to have Serve Pro come in. We knew where the leak was and Johnny came and had to trouble shoot to repair and replace the lines. He did a fantastic job.

These guys always do a great job! Nick is very knowledgeable and professional!

Exceeded the excellent service rendered last time!! Nick is great!

Joe was amazingly professional and the company was very quick to respond to fix the problem and get our water back on and working. Thank you so much Universal. I highly recommend this company. Sincerely Keri Hesseman

Technicians were prompt and courteous. We haven’t had the repair done at this point.

Very good

Big leak from main water line to sprinkler system

Had an emergency when my kitchen sink drain started dumping water into my wall. Answered immediately and had a technician out the next day. Tech kept me aware of every step and had the repairs done in no time.

Very professional, knowledgeable of problem and was able to resolve

I had a really good experience with Universal. They were able to come out the next day and they fixed my issue in under an hour. I was worried because I had no idea what to expect, but my technician was professional, courteous and extremely knowledgeable. He took the time to explain my issue and offered me pointers… Read full review

Outstanding Customer Service and Professionalism! 5-Stars! Only Plumbing Service I will ever use in the CSRA!

I called this afternoon and within an hour a technician was at my house, definitely a quick response! Even before he arrived I was sent a picture and short bio of the technician which was a nice touch. The work was done quickly and was affordable. Thanks so much David!!!