Universal Plumbing

Tony did a great job checking out everything, explaining everything, and fixing the problem.

Universal did an excellent job! First off, I was text a photo of the technician and his estimated arrival. My plumbing problem was resolved quickly and at a very reasonable price. Highly recommend. Ginny

I was recently having problems with leaking faucets in my kitchen. Keonte was my service person and he did a wonderful job. Not only did my faucets need fixing but he also found that my cut-off valves needed repair as well. I had forgotten that Keonte had been to my house before and he was as efficient and… Read full review

John was great. He repaired the leak underneath my kitchen sink. I asked questions and he explained. John is a great technician.

Called Univesal with issues concerning a water leak in my shower and sink, John came out immediately, did a wonderful job, very courteous, professional, and very knowledgeable about the work that was , needed, definitely appreciate him and the effort he displayed, Will use Universal for all my future needs.

This is my third or fourth time having to use the services of Universal Plumbing. Just like my first time, this experience was exceptional. I called to make an appointment a week ahead. The appointment scheduling system they have is AI generated, but I was able to get my appointment squared away without issues. I… Read full review

I had a great experience with Universal Plumbing! Our technician, John, was absolutely awesome. He was professional, friendly, and provided outstanding customer service from start to finish. he took the time to explain everything and made sure the job was done right. It's hard to find great service these days, and… Read full review

I called needing help about a real bad water leak under the house. They said that they send someone. They came within 45min. John did a great job. Did the repairs that was needed and called someone to come and look at the water damaged. I glad he was concerned for our health as well.

My technician Peanut was on time as scheduled.He was very knowledgeable and took pride in his work. He explained everything he was doing to me. Thank you for solving my problem No more worry i can relax now. You will get a text before they arrive showing your tech picture and his information. Thank you for… Read full review

We discovered our kitchen sink plumbing was leaking about 5:00 pm on July 3rd. We called Universal Plumbing and we had a tech at our house about 6:45 pm. He immediately saw the problem and repaired the joint that was leaking. He was courteous and professional and we would not hesitate to call Universal Plumbing again!

Byron was great to work with. He was very kind and explained everything they were doing

Great Service! My technician Keonte provided excellent service and was very knowledgeable, fixed the issue in under an hour. Highly recommended company !

We have used Universal Plumbing multiple times over the last 26 years and their service has always been top drawer and it's always been a delight in dealing with them. We heartily recommend then there's a company for all of your plumbing type needs and we will continue to use them anytime that we need have a need for their service.

Mr. Pierre was very professional as well as knowledgeable in his skill set of finding and correcting any plumbing issues that I had and also recommended a restoration company to fix the rotten wood in my crawl space. His expertise in his field of work, reflects great credit upon himself, his company, and the… Read full review

David was friendly cleaned everything up and identified the issue and installed my new faucet. He was here within 3 hours and even took off his shoes!

I am so happy to leave this review regarding my experience with Universal plumbing. Yesterday, Nick and his assistant took care of our plumbing issue. They arrived early. With in a few minutes they were able to assess the problem, and give me a very reasonable estimate. Immediately, they were at work and within 1… Read full review

David came out and did a fantastic job of taking care of the problem we had. He explained everything and was very knowledgeable. Universal plumbing is the best!!!

Quick and friendly service and was done within an hour.

Nick was amazing!!!

Technician was very knowledgeable & explained everything to me. I would definitely recommend universal plumbing to anyone in need of service.

The repair was profesionally done within a timely manner

He took his time and was very diligent in his work. Professional and courteous i appreciate the work he did. I will call if I have any other issues. Thank you

He was very up front and gave me an estimate before he did any work

Great job as always. Was there a day earlier to my surprise and I appreciate them understanding " the sooner the better" ! That really helped us out so the we could maintain our daily routine. Always courteous, always help, always professional! I will never hesitate to call them again.

I love Universal Plumbing with every plumbing issue. Respectful and very professional.

Seycan was our technician. He has previously been to our house, and we were elated that he would fix our problem. We had several toilets which were running constantly and leaky water from the base. Seycan is a people person, as well as being an excellent Plumber. He was methodical about showing us the issues that… Read full review

we had some unexpected complications arise and the entire team handled it timely and efficiently. The employees are kind and took time to explain everything. We have been for decades and will continue to be loyal customers.

Fast response. Great job.

Always knowledgeable and very professional

Aikeem was great! He fully diagnosed our situation, providing thoughtful and courteous services. I have found Universal provides consistent, reliable plumbing service.

Quick response and completion of job. Gas pressure test and leakage job completed. System running good.

Great work! Professional service!

Keonte provided exceptionally professional service for our plumbing needs. He was polite and arrived on time as suggested. Universal Plumbling is known for thier professional and curtious services and I'm very happy to report they stand up to thier exceptional reputation.

Love the work real professional fast great Service thanks

John did a great job. He found our problem and is helping to resolve it. He is well educated in his field and is a really a nice guy.

Excellent work quick and professional

David is a respectful and knowledgeable professional. He did a great job. Now we will see if it's going to leak. Am sure it will work out. Thank you, Gary Bennett

The repairman was prompt, courteous and knowledge about the task. He quickly assesed the problem and offered a viable solution. He did the repairs smoothly, double-checked the job and cleaned the area nicely. I must say that he is hands down the best technician to come here... P.S. also, the price didn't give me a heart attack..

Toilet seal leak.

On time and professional. Nick is wonderful and diagnosed the problem right away. I will always do business with this company.

Very knowledgeable and professional. My family appreciate the problem being fixed. The only reason a 4-star is because I need an a few days to confirm all is well. As of today, everything is good. Thank you.

Great work we do appreciate universal plumbing

Communication was good and he explained everything to me.

Aikeem was on time, pleasant knowledgeable and efficient. Thanks for a job well done.

Great experience with Aikeem. He is very professional and knowledgeable! Will continue to use Universal Plumbing.

Aikeem was and is very Professional, knowledgeable and explained what he was doing and repaired. I would recommend Aikeem and Universal Plumbing to anyone.

Magnificent work

I am writing to share my positive experience with Tony and to express my appreciation for his excellent service. Tony arrived on time and conducted himself in a highly professional manner throughout the visit. He was knowledgeable, listened carefully to my questions, and addressed each one thoroughly with great… Read full review

Really amazing professional plumbing work. You can trust this company.

Called to see if technician could come earlier that scheduled and that worked great. He quickly fixed the problem, asked if he could do anything else then went on his way to another job. Very kind and cordial. Will call UP again!

Tony provided great customer service and got the job done in a timely manner.

Excellent work. Friendly and nice. People like him are what make Universal Top notch.

David was super knowledgeable and a great service technician

Greetings, Tony did an excellent job! I had a problem with my toilet leaking. Tony was very detailed oriented, and professional. Fast and affordable service this is my fourth time doing business with them. Happy and satisfied customer😊 Universal Plumbing my number one contact for plumbing problems. Thank You five star service ⭐️⭐️⭐️⭐️⭐️

We were so glad Seycan could come so quickly and solve our problem!

On 4/6/26 - Technician, Pierre, visited our home to assess our table top hot water heater, which was making a hissing sound. He determined that it was leaking, and that it , also, needed to be replaced. He did a thorough exam, and took pictures. He stated that he would take the information back to the company so… Read full review

Pierre and Gary with Universal Plumbing did an excellent job resolving the leak issue i was having. My hot water heater pipe burst causing a flood in my bedroom. Pierre came, inspected the problem, and provided a detailed explanation of the problem and what was needed to solve it. I joked with him about being a… Read full review

Always great service! All the technicians are very professional and explain everything in detail.

Super...fast, efficient and took care of my problem .

Tony did a Great Job. Thanks Tony!

Pierre and his team were highly skilled professionals. Would be happy to recommend their services. They are perfectionists.

The young man from Universal Plumbing was prompt and called me ahead of time He was so knowledgeable and saved me a big headache by fixing what I thought was a complicated problem with such ease and assurance and saving me a lot of money Thank you for hiring such competent folks

I called Universal Plumbing because my Father told me about them. The phone agents were polite and I loved my technician named Seycan. He was very kind, friendly and professional . I’m pleased with the service very much so!!!

Excellent and friendly gentlemen . Recommend highly very professional and did excellent job.

John was very courteous, professional, and diligent in his work.

Pierre was great and very helpful.

Nick was great, as always! Peanut was too! Both were professional and very polite. Both will always be the preferred plumbers to correct any problems we may incur. Of course, if we never need such a plumber, I can live with that!!

Keonte kept me informed of what he was going to do. He was efficient kept the work area clean. He communicated well. They were very respectful of my property.

Universal Plumbing called the morning of my appointment and David called to let me know he was on his way! He was able to figured out the problem right away and it cost wat less than I thought it was! He fixed my issue and even cleaned up after himself! I will definitely be using them again!

Great job! David was very courteous. If this hadn't been an emergency I wouldn't have paid as much as they charge. I was supposed to get a senior discount as discussed but did not receive it. They wanted me to rewrite a check and bring it to them. In other words they didn't want to honor it so I will not do business with this company again!!

Arrived on time. Diagnosed the problem almost immediately and executed the repair. Repairman was young but a great breath of knowledgeable. He was very respectful in all of his communications with we the clients.

Very knowledgeable, professional & efficient. Great job Keonte! I will be using again in the future

Absolute professional.

Universal has always been very professional on each of their technicians I am waiting on the work to begin before I give a final judgment but generally, I always use Universal. All of the technicians are well-versed and professional especially Nick. James did an outstanding job. He works on the sewer portion. He was very professional

Universal Plumbing did an excellent job diagnosing and fixing a leak we originally thought was just a clogged washing machine drain. Our technician, Seycan, went above and beyond by thoroughly inspecting the crawlspace, moving appliances, and carefully tracing the real source of the problem. He discovered a hidden… Read full review

Aikeem was very nice explain work and did amazing job thank u

Nick did a great job quickly diagnosing and fixing a plumbing issue. He was thorough, polite, and communicated clearly.

Keonte was friendly knowledgable and courteous. He even wore shoe covers to avoid tracking dirt into the house. I felt the price was fair too - highly recommend Universal Plumbing!

Seycan was great! He was super fast getting here in response to our urgent request for assistance with a serious leak. He was quick to diagnose the problem and very clear in his explanation of our options for repair. I don’t usually write these reviews, but Seycan’s service was excellent & I’d recommend him (and Universal-Augusta) for any plumbing needs.

Great customer service, work ethic was awesome, friendly, kind, very respectful, i would recommend him to family and friends

Ceiling leak determined. Polite service, returned second visit to insure problem solved.

Seycan was very knowledgeable and helpful. He explained procedure to be completed.

Professional, courteous, and informative.

Nice customer service gave quick diagnosis and repair recommendations. Completed work in timely manner

fast,thorough,professional and knowledgeable service.Totally satisfied.

Nick was very professional and respectful would highly recommend

Pierre was great! He explained everything, he has great work ethics…I will request him for future projects!

Great service and all my questions were answerd

Keonte was our service person. He changed the kitchen drain and fixed the issues with slowly draining water. He was friendly, respectful, and knowledgeable. He is a pro at his work.

I am very pleased with Universal Plumbing and my technician Tony!!! First time using them and will definitely not be the last!!! The whole experience from beginning to end was Number 1. From the appointment scheduling and they kept in constant contact with me. Shout out to Tony for putting up with me and he was very… Read full review

Keonte was very knowledgeable and committed to ensuring a positive resolution of the issue affecting our plumbing. He did an excellent job and we are very pleased with his service.

Great

As a first time customer, Nick was very professional and honest about my issue. Will be calling Universal Plumbing for all my plumbing needs.

Fantastic customer service!

They are responsive, fast and professional.

Excellent service. We discovered a leak in our yard and panicked knowing bad weather was on the way and we needed water. John showed up quickly, found the leak deep and along with his team replaced the damaged pipe and turned our water back on. The area they worked was left so neatly that you would never have known there was ever a problem. Thank you.

Our technician Nic was professional, thorough and knowledgeable. Blessed by your service!

Highly recommend! David was very knowledgeable and took the time to explain the issue.

James from Universal Plumbing was excellent. He quickly diagnosed and unclogged our exterior drain and took the time to explain what caused the issue. What really stood out was his professionalism and honesty—he didn’t just fix the immediate problem, he also made clear, practical recommendations to prevent future… Read full review

Great Service and very professional. I recommend his service to the broader community. Superb job.

Nick completed the repair in just a Few minutes and gave me a good estimate of what I’d need to do to install a different type of water heating system (tankless). I would definitely request him again. Excellent service!

He was very polite,punctual and accurate .

John was very professional and friendly. He explained everything he was doing and why John also clean up behind his work which was a plus for me. If I have any other plumbing issues God forbid I would love to get John again.Thanks John for your terrific service. Sandra Scott

I called Universal Plumbing when I thought I had a broken pipe in my first floor bathroom which leaked water into my laundry room. Pierre came to my home within an hour and assured me that it was my tub faucet. He was friendly, efficient, professional and courteous. There are plumbing issues in my upstairs bathroom… Read full review

We have used Universal Plumbing for years, and they always get the job done.

Outstanding service

Very much satisfied , John did a awesome job and was on.time.

Thorough, neat resolution of several issues. Even the gas company said we have a good and thorough plumber! The technicians were knowledgeable, prompt, and helpful.

Keonte was friendly, knowledgeable and very hard working. The price was right.

Quite happy with the service. Mr. Tony was knowledgeable and professional. He also took the time to talk to the home warranty company.

Byron provided Exceptional Service, ver professional and customer friendly.

I called Universal Plumbing on Saturday - got an appt. for Monday and my plumber, Aikeem arrived punctually. He completed the job in a very timely fashion. Aikeem was so kind and took special care to remove his boots due to my brand new white carpeting being installed. His kindness meant a lit to me. And the charge… Read full review

Great experience Friendly and professional

Showed up on time. Great communication. Work explained clearly. Work completed very quickly and smoothly. Great personnel to deal with.

Great work!! Conscientious!! Kept at it until a leak was found!

The reason I go to Universal is the top professional manner that they use to help you with your plumbing problem. My plumber, Aikeem, was top notch! He was a true professional but had a great touch to the customer. He conveyed a sense of knowing what to do and set to correcting the issue. If needed in the future will I call Universal? You bet I will!

John was amazing. He did a great job replacing the pipes and fixing the leak. I'm very happy with the service.

Aikeem went the extra mile to make sure I was taken care of by double checking for leaks! Awesome guy!

John did a great job, very professional.

Akeem, did an excellent job. He explained what needed to be fixed to get the toilets working correctly. He checked our water pressure, and fixed the shower that was dripping. He let us know the price of the repairs before starting and cleaned up behind himself. Truly appreciate his work and would recommend him.

Technician Mike was very polite and well experience fixing water leak ,Thanks

Service was thorough. Pierre was courteous, knowledgeable, and professional.

Tony was professional and very knowledgeable explained everything he was doing and the cost, showed me pictures of the broke line under my home and proceeded to fix it. Highly recommend Universal

Nick informed us when he was headed our way. He detected the problem quickly. We were very pleased with his plumbing services.

Aikeem and Big Tony were able to assess the issue with my pipes and provided me with an estimate for repairs.

Akerman was courteous and professional. He took care of the job quickly with no problem.

Byron showed up promptly and kept me informed throughout the process.

Excellent great job. He’s welcome at thanksgiving anytime

Aikeem came to our house on short notice, diagnosed our water leak in the crawl space, and repaired it to stop the water leak. Also repaired a toilet malfunction upstairs after a great recommendation. He had a great attitude and desire to serve us! Would recommend Aikeem to everyone! Thank you!

There’s a reason this company has been in business for so long. My only disappointment is that I have not used them sooner. I will be utilizing their services for life! They have a customer in me! Very responsive, on time, communicated every step of the way. These gentlemen were the most helpful and knowledgeable I… Read full review

Very thorough in explanations and detailed. Such a pleasure with a friendly attitude!! We were very impressed with his knowledge and skills!! Such nice people!!

Universal Plumbing did another great job for my Father on his Service call! David as very Thorough in his work.

Aiken did a fabulous job. He was knowledgeable, prompt and professional.

I appreciate Mike to the fullest! From Day 1, he was professional, dependable, thorough, detailed, prompt, and friendly!! Also, easy on the eyes 😊 If I had the power to give him a raise, I WOULD! Blessings and CUDOS to Universal Plumbing… Quick response… Flat rate!!

Plumbing Technician, (Byron), diagnosed my master bathroom “leak” in 15 minutes. It’s the same diagnosis that my Builder gave me and I said nothing about my builder’s diagnosis to Byron. Pipe expansion. Ready to fight to the end because my townhome is new construction. I’ll trust Universal’s diagnosis ONLY because… Read full review

Prompt & professional service. Found the issue quickly & repaired.

Byron was a great technician. Very knowledgeable. Overall great experience.

Keonte was so respectful, nice and educated me on what was going. He knew exactly what was wrong. In and out. Thank you always

I like Universal Plumbing. They are my go to for all my plumbing needs. This experience however, was less than the stellar service that I’ve had in the past. Lack of attention to detail caused flooding from upstairs to my downstairs parlor. However the technician made sure a quick response from the recovery team… Read full review

He was GREAT AS ALWAYS,,,THANKS MUCH