How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%88+12.4Replies to reviews 7%86+6.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREUniversal Plumbing
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 3,602 Google reviews
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Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing for 8 kinds of job.
Universal Plumbing for plumbing leak repair
Clear ✕All 303 Google reviews tagged “Plumbing leak repair” · showing 200
Mr. Keonte and Mr. Pierre are very professional, respectful and knowledgeable in their work. They were on time and did excellent work in a timely manner. I highly recommend Universal Plumbing for any plumbing needs.
Technician did a great job
Nick is awesome. He’s very professional at what he do. He’s technically proficient.Also second technician keonte was very professional and efficient
This is my second time using Universal Plumbing because I was satisfied with them the first time. John was awesome die to the very fact that NOTHING in this old house is easy to replace or depart without taking further action. I did what was asked of him to do and my wife and I are satisfied! Thanks again
I called Universal Plumbing to replace a spigot that I could not remove and replace myself. They set an appointment window, and the technician, Jon, call me at the very beginning of that window and said he would be at my home in 15 minutes, and he was right on time. John explained every step of the process, and came…
Byron was great to work with. He was very kind and explained everything they were doing
Excellent work, Tony was a big help. Would highly recommend!
Mr. Pierre was very professional as well as knowledgeable in his skill set of finding and correcting any plumbing issues that I had and also recommended a restoration company to fix the rotten wood in my crawl space. His expertise in his field of work, reflects great credit upon himself, his company, and the…
Akeem and Tony were two awesome team members. They were timely, thorough with explaining the job and very professional. UP is the company to choose when you need your plumbing problem completed with care and integrity.
Prompt, efficient and professional. He was a pleasure.
Nick was amazing!!!
Knowledgeable efficient good manners
John did an amazing job. He immediately identified the problem and quickly came up with the solution. He saved me a lot of trouble. I’m very satisfied.
Very helpful, friendly
The repair was profesionally done within a timely manner
We had a leak in the junction of the valve for the main water shutoff. John came out to the house and immediately diagnosed the problem and got to work. He was fast and knowledgeable. I would definitely Universal Plumbing to friends and family.
Nick arrived on time was very respectful, helpful and cleaned up after his self. Yes I would recommend universal plumbing to my family and friends 10 out of 10 stars
Mike did a very good job. I give him 5 stars. Very friendly.
we had some unexpected complications arise and the entire team handled it timely and efficiently. The employees are kind and took time to explain everything. We have been for decades and will continue to be loyal customers.
Nick did a great job servicing our kitchen sink drain. It was a simple repair, but he was professional and did the work quick. It's great to have a company like UP to be able to call.
Keonte was excellent. He arrived on time and fully replaced everything in my guest bath toilet very quickly. I was very satisfied with his service/repairs and I’ll make note to ask for him again the next time I have a plumbing issue.
Keonte provided exceptionally professional service for our plumbing needs. He was polite and arrived on time as suggested. Universal Plumbling is known for thier professional and curtious services and I'm very happy to report they stand up to thier exceptional reputation.
The repairman was prompt, courteous and knowledge about the task. He quickly assesed the problem and offered a viable solution. He did the repairs smoothly, double-checked the job and cleaned the area nicely. I must say that he is hands down the best technician to come here... P.S. also, the price didn't give me a heart attack..
Pierre was professional and fixed the issue!
Awesome service, 👌🏾 thanks
Tony was prompt, pleasant, and proficient. He took care of my leaky tub faucet in record time. He also answered all the questions I had about the repairs and gave solid advice on ways to prevent future issues.
Tony and his partner were professional and courteous.
Our technician/plumber - John was prompt, pleasant, professional, and extremely thorough while both troubleshooting the issue and explaining what he was doing and why.
I am writing to share my positive experience with Tony and to express my appreciation for his excellent service. Tony arrived on time and conducted himself in a highly professional manner throughout the visit. He was knowledgeable, listened carefully to my questions, and addressed each one thoroughly with great…
Seycan (technician), arrived sooner than originally scheduled ( I was asked if it was okay), to my delight and a same day Master’s Monday! He listened and heard my concerns, and presented me with the recommendations to address the problems at hand. Seycan provided a timeline on duration of service and was spot on.…
I was very thankful Universal Plumbing was able to schedule me so quickly! I'm also very pleased with Tony the technician's service today. He was very professional & knowledgeable as well as thorough in addressing and providing explanation for my specific plumbing issues! Thank you Tony... God bless & keep up the good work young man!👍🏽🙏🏽
Keonte did an outstanding job! I highly recommend.
Keonte, came in assested the problem and replaced faucet in record time. Great work at a good price.
I have to give them this rating because there were on time and very professional. I would recommend them to anyone.
Nick was great, as always! Peanut was too! Both were professional and very polite. Both will always be the preferred plumbers to correct any problems we may incur. Of course, if we never need such a plumber, I can live with that!!
Universal Plumbing called the morning of my appointment and David called to let me know he was on his way! He was able to figured out the problem right away and it cost wat less than I thought it was! He fixed my issue and even cleaned up after himself! I will definitely be using them again!
John, the plumber from Universal Plumbing, was very knowledgeable and courteous. He was able to repair our water leak from the toilet. I will definitely use Universal Plumbing again in the future.
Absolute professional.
Universal has always been very professional on each of their technicians I am waiting on the work to begin before I give a final judgment but generally, I always use Universal. All of the technicians are well-versed and professional especially Nick. James did an outstanding job. He works on the sewer portion. He was very professional
Aikeem arrived early, assessed the situation, and replaced an outside faucet … quickly!
Friendly, professional, and on time! Worthy of 5 stars 🌟
I had a really bad experience. They send a person that was not a real plumber. The person that came over was a very nice person. I had a leak outside the house in the yard. When he came over I already had open the area where the leak was he look at it and told me that the leak was from the main being attached…
Byron was informative, efficient, professional, and clean! Will continue using this service and business for plumber needs
Professional, courteous, and informative.
Keonte was our service person. He changed the kitchen drain and fixed the issues with slowly draining water. He was friendly, respectful, and knowledgeable. He is a pro at his work.
I am very pleased with Universal Plumbing and my technician Tony!!! First time using them and will definitely not be the last!!! The whole experience from beginning to end was Number 1. From the appointment scheduling and they kept in constant contact with me. Shout out to Tony for putting up with me and he was very…
Fantastic customer service!
Our technician Nic was professional, thorough and knowledgeable. Blessed by your service!
Personabal. Great work.
James from Universal Plumbing was excellent. He quickly diagnosed and unclogged our exterior drain and took the time to explain what caused the issue. What really stood out was his professionalism and honesty—he didn’t just fix the immediate problem, he also made clear, practical recommendations to prevent future…
I had a great experience with Universal Plumbing. They were professional, responsive, and showed up on time. The technician named keonte clearly explained the issue, walked me and my tenant through the solution, and completed the work efficiently. Pricing was fair and transparent with no surprises, which I really…
Mike was amazing! He fixed the problem quickly and recommended that we go to a plumbing store and get something for future problems.
I called Universal Plumbing when I thought I had a broken pipe in my first floor bathroom which leaked water into my laundry room. Pierre came to my home within an hour and assured me that it was my tub faucet. He was friendly, efficient, professional and courteous. There are plumbing issues in my upstairs bathroom…
David did an excellent job replacing my shut off valve. He provided professional, timely and friendly service at a reasonable price. David cleaned up afterwards and provided helpful advice. I will use this company again.
Thorough, neat resolution of several issues. Even the gas company said we have a good and thorough plumber! The technicians were knowledgeable, prompt, and helpful.
Quite happy with the service. Mr. Tony was knowledgeable and professional. He also took the time to talk to the home warranty company.
Great guys. Listened as I explained the issues. Worked quickly. Worked completed and I am happy with the results
Byron was prompt and solved our plumbing problem quickly. Hated calling him out on such a cold day, but he did a great job.
Great experience! Tony fixed my toilet quickly and was extremely knowledgeable. I also appreciated how upfront they were about the cost of everything.
The technician was very polite and knowledgeable of his job. The work was completed fast and required very little cleanup by him. Will definitely recommend Universal Plumbing to all friends who may need plumbing help.
Extremely knowledgeable. Very professional in helping solve our 2 plumbing problem!
There’s a reason this company has been in business for so long. My only disappointment is that I have not used them sooner. I will be utilizing their services for life! They have a customer in me! Very responsive, on time, communicated every step of the way. These gentlemen were the most helpful and knowledgeable I…
Tony did an excellent job. He was courteous, professional, efficient. I would welcome him back for future work.
Nick is very personable. I like working with people that shoot straight with you. The team of guys worked great together as needed. A great team. We’ve done business with them a lot over the years and will continue to do so.
I appreciate Mike to the fullest! From Day 1, he was professional, dependable, thorough, detailed, prompt, and friendly!! Also, easy on the eyes 😊 If I had the power to give him a raise, I WOULD! Blessings and CUDOS to Universal Plumbing… Quick response… Flat rate!!
Seycan was prompt, polite, knowledgeable, and thorough! I would highly recommend him and Universal Plumbing.
I have been using Universal Plumbing for years now. They are always very responsive and can usually schedule a non-emergency appointment within 24 hours. I had some minor plumbing issues that needed to be dealt with, a toilet that wouldn’t stop running and a faucet that continued to drip and was leaking slightly…
I would like to thank Pierre for his professionalism and his thorough knowledge of his job and explanation of every detail of the repair.
Great work.
Have used Universal for a long time and always very professional.
Seycan was the specialist who came out and fixed the issues with my tub and toilet. From the first time he arrived and until the time he left, he was professional, knowledgeable, and courteous. He even took the time to explain to me what he was doing and he educated me on things I can do to reduce build up in the…
Outstanding! Great experience, very personable, throughout and knowledgeable.
Great customer service, pleasant and informative on all work completed
From the call with dispatch this morning to the plumber arrival I was very pleased. Aikeem was very professional and explained in details what would need to be done to resolve our issue. We were very satisfied with the service we received and once we get with our insurance company we will be back! This is a…
He found the cause of the leak under my sink and completed the repairs very quickly. Great job. I will definitely call Universal if I have plumbing problems again.
Crew very nice and knowledgeable
Pierre was a great technician who arrived on time, was friendly & energetic. Poor guy dealing with my tiny crawl spaces… quote that was far lower than other local companies, happy to have Universal come to my rescue! New water line, removing galvanized pipe, flushing water heater & new rod …
Byron did a great job and very patient with my elderly parents.
Keonte is a champ. Quick, efficient and cost effective.
He was very up front and open about what needed to be done. I enjoyed meeting him.
Aikeem, was my serviceman today. He provided detailed information as to what was wrong and then provided what he would be doing and the cost of the services. I was very pleased with the services and the communication from my initial call to the completion of the job.
Keonte and Judge provided a clear and helpful responses to my questions and concerns. Even though more work has to be done, I appreciate their compassion.
Universal employees are always timely, very reliable and do great work. I’d use them for any plumbing needs I have. Highly recommend.
I had a gas leak that needed repair. Everyone I interacted with was polite, respectful and kept me informed on the situation. The repairs were executed quickly and done with quality. I would recommend Universal Plumbing to service your plumbing needs.
Byron was very professional and fixed my leak right away. Universal Plumbing is the best.
David is always so polite, professional, and knowledgeable!
Good job. Very professional.
Very professional work, concise analysis and explanations. Work done efficiently and quickly.
David and his team did the job showing care and knowledge. They got me taken care of in no time.
We had the valve going from the wall to the toilet and the valve in the toilet that we could not shut off. Called Universal 1st and they said next day (afternoon) easiest service available. Called 3 other plumbing company they pushed us out to Tuesday of next week. Called UP back and asked to be put on their…
Technician was on time and was very friendly. Did all the necessary repairs and explained them to me. Would highly recommend and use him for any of my future plumbing needs.
Very professional. Really quick and explained what caused the problem. Great service.
Polite. Quick. Messaging services very effective.
I love Universal Plumbing....very professional and outstanding service.
Johnny is awesome. I wouldn't have anyone else doing my work. Give him a raise!
Nick was very professional, and he did his work very professionally and quickly. He allowed me to inspectors work before he left. I would recommend him highly!
James did a fantastic job. He examined the situation, then showed me the site and explain to me what the problem was and how he was going to fix it. He was very professional. He was very polite.
Very Professional and Friendly. Great Job. Knowledgeable about the job
The work was great,and they came right at the time they said they would come,and great manners
I had a great experience working with Mike again as my plumber. He and his coworker were both professional and kept me up to date with everything that was going on with their findings while they investigated the issues I was having. My home is an older home with unique challenges, while it goes through renovations…
James was professional and did a great job explaining the issue and keeping me informed. Great service from Universal Plumbing.
Keonte did a fantastic job helping with our plumbing issue. We are grateful for the help.
Polite, on time, professional quality
Aikeem did a great job fixing faucet. On time, didn’t leave a mess. Competent, reasonable price. What more can you ask of a contractor? Will use again.
James was Great! He came out following Hurricane Helene damage at our home that left us without water. He came out twice to make it right because trees and root balls were in the way the first time. He sent great pictures and even checked a few extra things for me. He was kind, compassionate, and very knowledgable.
Nick did a great job! He was polite, informative, competent, and efficient. He advised me of my options, explained exactly what was causing the issue and explained the reasoning behind his recommendations. We have used Universal Plumbing for several years now and found them to be consistently reliable, always on…
My wife said Cameron was real nice and professional.
Mr. Bryon and his team arrived within a short time after I called for service. He was very professional and pleasant. He immediately went to work solving my problem. He found my leak and fixed it quickly. Thank you for sending Mr. Bryon.
We came home from vacation with a huge water leak in back of our home. Nick came out right on time. Had our problem solved quickly. Professional and a pleasure to work with. Universal always comes through for us!
Easy to deal with. Very professional and knowledgeable.
3/23/24 On today, Keonte and another gentleman performed the service. I was exceptionally pleased with the service! A+ Real professional gentlemen! —— James and Zaequan are phenomenal! They were professional, knowledgeable, and addressed the repair requests. In addition, they contacted me to discuss an earlier…
Technician was extremely professional and helpful. I will request him personally on my future needs!!!!
Byron was great , and I don't know how much he gets paid but he deserves a raise.
Very customer friendly, very good employee
Outstanding service. Professional, expedient service. Repaired my plumbing issues ahead of original schedule at a reasonable price. Thanks David!
David is an extremely good asset to Universal. He and Ronnie were very professional and polite He is very good at what he does. It would be beneficial for Universal to do what they can to retain this young man.
David with Universal Plumbing did a great job! Very friendly and professional and on time. He also gave me a price on some other plumbng repairs i need done in the near future at a reasonable price. I highly recommend Universal Plumbing!! David returned first thing this morning to do the repairs mentioned…
Very polite, knowledgeable young man. Have always gotten good service from Universal.
They came on time and we’re professional and extremely knowledgeable! We will request Byron and Ronnie for all future plumbing needs!
Aikeem did a fantastic job trouble shooting the issue. And repair. I am very impressed with the repair.
David is great. He has done work for us in the past. We always call Universal Plumbing. Keonte was our repairman this time. He really knows the plumbing business. He took care of several repairs in record time & everything worked perfectly when he was finished.
After calling several plumbing companies and not being able to find someone who could come out today, I managed to get plumbers from Universal Plumbing to the house in a matter of about three hours. The diagnosis took 30 minutes, the explanation was very clear and the work will be completed by tomorrow. I wished…
The Technicians were prompt, on time and professional. They knew exactly the issue to fix the problem and was very swift! I have used countless of other plumber contractors in my days but Universal is definitely the most promising. Universal plumbing is definitely a FIRST CALL on my list from now on!
We've tried to get plumbers here before but the wait was long. Our appointment was scheduled only one week out. They called before they arrived. The man was extremely polite. I really appreciated his honesty. Our plumbing issue was taken care of in just over an hour for a VERY fair price. Thank you!
I would only do business with Universal Plumbing. Nick was our plumber tech. He was professional, attentive to our questions, and he provided detailed information as to the work to be completed. We used UP and Nick two years ago for a slab leak. He did such a phenomenal job I requested for him to repipe our entire…
Did a good job, checked and repaired everything that was needed.
Awesome job repairing the leak in under and hour. So happy
Very responsive and got the job donr
I've used Universal Plumbing 2 or 3 times before and Aikeem does good work answer all my questions and I am pleased with his all.
Aileen was very good and explained what happened a fixed it fast and right. He was very nice and the price was great.
My experience was very good, the technician was very polite and very knowledgeable and helpful.
Both Johnny and Gary were very polite, focused and efficient in replacing the entire drainage and water supply lines in the house. Couldn’t ask for better service! Would recommend to anyone this business.
I called a different company initially to detect a water leak because Augusta Utilities would not turn my water on until it was fixed. The initial company came out and told me that I had a leak in the bathroom and I had to pay 125.00 for their service call. I paid a plumber to come out and replace the plumbing in…
Unfortunately I had the water main at the meter box spring a bad leak and it needed to be fixed urgently. I had to make an after hours service call to Universal Plumbing to have them come out and fix the issue. Nick the technician showed up quickly and was ready to work. He told me up front what the cost would be…
Keonte was very polite and courteous! He was very helpful in identifying the problems and communicated very well with how he was going to do the repairs. I loved the idea that Universal Plumbing texted us a picture of Keonte , introducing him, before he arrived at our home. Excellent customer service! Will definitely recommend Universal Plumbing!
Professional and dependable company. We have used Universal Plumbing for years. Highest level of integrity.
James and Sayshawn worked expeditiously and performed quality work. This visit only reinforces my opinion that universal plumbing is a high quality business that is worth the money
The two technicians provided excellent service and were very informative in helping me understand what was needed to ensure great service was provided for me and my tenant. Very timely in completion of install. I felt safe and great pricing. Highly recommend and keeping contact info for any future service.
Excellent work and quality service provided by the technician, Keonte. He answered all my questions and did not mind my micromanagement tendency. Top notch!!
Wonderful! Joe, then David, both came in time, very professional, kind, thoughtful, and very mindful of our pets while coming in and out of our house while working. They've been coming 3-4 times for different issues. The crews that have come have been stellar with their work, mindful, diagnosed,and have made…
Excellent service, very fast response.
David and his assistant were on time, very personable and professional. He was able to diagnose our issue in a matter of minutes and had the parts on hand to effect an immediate remove and replacement procedure. I will keep Universal Plumbing as our go-to folks for all our plumbing emergencies and needs!
The technician Purdie arrived on time. Found the problem and fix it. Gave me information about what was wrong and what was done. Very productive and professional.
Quick and straightforward inspection and same-day repair of my plumbing issue. Would definitely recommend Universal Plumbing.
They were very kind & professional. Job done in an hour. Great value. Universal Plumbing is a blessing 😇.
Keonte visited our home today to perform repairs in the kitchen and main bathroom. He was fast, efficient and professional. He is an asset to the company and i would hire again for future services. Amazing experience.
It's was good, James was very nice and great person to deal with he an excellent worker.
My kitchen faucet was leaking from the pullout. Nick cam out the first time, diagnosed the issue and the needed part, told me how to order it (not an item carried on the trucks). When the part arrived Nick quickly and professionally installed the part. He is both professional and personable.
Excellent service from a highly professional team member. Will call again as needed and refer Universal to others as I have done previously.
Byron was very resourceful and knowledgeable about his findings and what my solution is
They check, found and fixed the leak in good time.
Clogged up drain pipe in sink in bathroom. Tech came , fixed the problem in one hour flat. I noticed he was not scratching his head wondering what to do next , that tells me that he knew exactly what the problem was and how to fix it. If I need other plumbing work done , I will most certainly call UNIVERSAL…
David helped us on 2 separate problems; unclogging tree roots from our sewer line and fixing a leak in our water line. Both times he was very punctual, professional, kind, and fixed our issues no problem. The company also sends out reminders about your appointments and notifies you when they are on the way which is…
Great Service. They were on time and troubleshot and saved me money by unclogging the drain without using a Jetter! Will be sure to use them in the future!
Technician arrived, inspected pipes and fixed pipe. He was professional and kind when talking with us and we appreciate his excellent attitude 👏
Just as amazing as when we used them in 2018! This company is hands the best in the CSRA!
Joseph was great! He was on time, courteous and professional. He completed the work quickly and I would recommend this company again.
Keonte was very professional, he helped me understand what was needed and why. And then he came back out for the second appointment to fix the problem and did a really great job. He made sure I understood what he was doing, completed the job properly and made sure everything was working correctly before leaving.…
Nick did a great job! He was fast and efficient and explained everything so that we knew what needed to be done. I would highly recommend Nick and will use Universal Plumbing for our future plumbing needs!
Byron was very professional and very knowledgeable of the problems I had he was Extremely Excellent 👍🏾he gets a 100%
Had old copper water valve that was leaking and needed to be replaced along with a copper pipe leading to the toilet that needed to be replaced with a flexible wire hose.
David did a thorow inspection and found no leak at this time. I would not hesitate to recommend Universal Plumbing to anyone. Thanks for everything! Nate.
They were on time and cleaned up after finishing
Byron and the other technicians were on time, friendly, and professional. They kept me updated every step of the way, and did a great job diagnosing and repairing my slab leak. I would definitely use Universal Plumbing again, and would recommend them to family and friends.
I highly recommend Mike. He was the most experienced and knowledgeable plumber ever. I highly recommend Universal and be sure to ask for Mike. Hands down the best plumber ever
David was great! We discussed other things that may need repair and I have decided to wait until David gets back into town to have that work done. Also the young lady I spoke with prior to my meeting David was very helpful and friendly. Sorry but I do not recall her name.
On time and good quality work.
On time, during the holidays, professional
They did a fantastic job. And Fast!!
Bryon and the team provided excellent performance, professionalism and outstanding customer service.
Keyonte was very professional and explained the problem and procedures to me in terms I could understand. He found the problem quickly and fixed it! I will definitely continue to use Universal for all of my plumbing needs!
Had a shower valve freeze and break during the extreme cold Christmas 2022. They called me back within a couple of hours (when every other plumber I called had a full voicemail box). They were on time to come do a temporary fix, they had to order a part for a permanent fix. When the part came in they came out and…
Our problem was fairly simple to solve, but Keonte from Universal plumbing did a thorough job of diagnosing the problem and laying out the options so we could select the best. Thanks!
Awesome job
I contacted several plumbers to fix a suspected burst pipe after the freezing weather over Christmas, and Universal was the only one to call back. I was scheduled for the next day & received excellent communication throughout the entire process. Mike and his helper were able to get to me even earlier than my…
Excellent work
Our technician David and his team was very professional and friendly. The problem was detected immediately a game plan was discussed and agreed upon and moved into action. The job was completed in a timely manner, tested, clean up completed. I would highly recommend this company.
Nick came in quickly saw what needed to be done and explained water would be cut off. In 5 minutes the repair was completed. They cleaned up after themselves we’re very professional and wished us a Merry Christmas! Will definitely have Nick back!
James is an amazing technician he sloved my problem ASAP Thanks so much
David called before he came and I received an email stating he was on his way. The email gave a bio and photo of David. He was professional, polite and really listened to me regarding the issues I was having. He worked to fix the clog and ensured that the problem was resolved and I was pleased before he left. I…
Technician was very professional and he when a extra mile to resolve the issue. Thank you Milton Weathers
Quick response Efficient Work area cleaned up Very polite and courteous Thank you Byron
Universal came out, went straight to work, explained what they were doing, and repaired it in a very good time.
James and the gentleman who helped him, was such a blessing from God today. He does excellent work and was so very helpful and very professional. Thank you for all you did to help us. If you are in need please use this company, and ask for James. Thank you Universal Plumbing. Blessings, Minister Charlotte McGee…
While on vacation we had a major water leak. Had to have Serve Pro come in. We knew where the leak was and Johnny came and had to trouble shoot to repair and replace the lines. He did a fantastic job.
These guys always do a great job! Nick is very knowledgeable and professional!
Exceeded the excellent service rendered last time!! Nick is great!
Highly recommend! There was a leak at my water meter on the customer side. The county shut my water off. I waited till the morning to call Universal Plumbing and I had a technician at my home by 11:30. After describing the problem, I was given a price estimate on the phone which was accurate at the time of service.…
David was knowledgeable and explained the issues and possible solutions. He was very professional.
I was very pleased with the professionalism and work.
Byron in his team was great. They were all very friendly. If there’s another problem I will be asking for Byron & the team
Big leak from main water line to sprinkler system
Had an emergency when my kitchen sink drain started dumping water into my wall. Answered immediately and had a technician out the next day. Tech kept me aware of every step and had the repairs done in no time.
James provided excellent service. He notified of his arrival and was very professional.
Was knowledgeable in the repair and what it would take to complete the job, we had a bumpy start but once it was explained it worked out in the end, cleaned up after themselves and kept it professional
Excellent service!
Johnny & Ray are #rockstars 🌟 They are professionals, knowledgeable and pleasant. They explained their findings without a lot of jargon. Very punctual. We are very pleased. Plumbing experts for sure. Honest. You can trust them for your plumbing needs in the CSRA. #livinginaugustaga
Mike was extremely professional and courteous. He was quick to diagnose the problem and made repairs that required no collateral damage; saved us hundreds of dollars in additional repair costs. Great job!
They were very prompt, thorough and professional. Recommend them for any plumbing services
What a great job these guys did they were very friendly very professional and got the job done quickly so I could get on with my business thank you so much I appreciate everything y'all did I will continue to refer you as a great client.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 410 | $205–$630 |
| Plumbing pipe repair | 316 | $353–$1.4k |
| Plumbing leak repair | 301 | $248–$793 |
| Drain cleaning | 255 | $248–$593 |
| Faucet repair | 178 | $228–$585 |
| Toilet repair | 147 | $239–$680 |
| Water heater repair | 82 | $227–$596 |
| Outdoor plumbing system repair | 64 | $366–$1.6k |