How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%88+12.4Replies to reviews 7%86+6.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREUniversal Plumbing
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 3,602 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing for 8 kinds of job.
Universal Plumbing for plumbing leak repair
Clear ✕All 303 Google reviews tagged “Plumbing leak repair” · showing 40
Mr. Keonte and Mr. Pierre are very professional, respectful and knowledgeable in their work. They were on time and did excellent work in a timely manner. I highly recommend Universal Plumbing for any plumbing needs.
Technician did a great job
Nick is awesome. He’s very professional at what he do. He’s technically proficient.Also second technician keonte was very professional and efficient
This is my second time using Universal Plumbing because I was satisfied with them the first time. John was awesome die to the very fact that NOTHING in this old house is easy to replace or depart without taking further action. I did what was asked of him to do and my wife and I are satisfied! Thanks again
I called Universal Plumbing to replace a spigot that I could not remove and replace myself. They set an appointment window, and the technician, Jon, call me at the very beginning of that window and said he would be at my home in 15 minutes, and he was right on time. John explained every step of the process, and came…
Byron was great to work with. He was very kind and explained everything they were doing
Excellent work, Tony was a big help. Would highly recommend!
Mr. Pierre was very professional as well as knowledgeable in his skill set of finding and correcting any plumbing issues that I had and also recommended a restoration company to fix the rotten wood in my crawl space. His expertise in his field of work, reflects great credit upon himself, his company, and the…
Akeem and Tony were two awesome team members. They were timely, thorough with explaining the job and very professional. UP is the company to choose when you need your plumbing problem completed with care and integrity.
Prompt, efficient and professional. He was a pleasure.
Nick was amazing!!!
Knowledgeable efficient good manners
John did an amazing job. He immediately identified the problem and quickly came up with the solution. He saved me a lot of trouble. I’m very satisfied.
Very helpful, friendly
The repair was profesionally done within a timely manner
We had a leak in the junction of the valve for the main water shutoff. John came out to the house and immediately diagnosed the problem and got to work. He was fast and knowledgeable. I would definitely Universal Plumbing to friends and family.
Nick arrived on time was very respectful, helpful and cleaned up after his self. Yes I would recommend universal plumbing to my family and friends 10 out of 10 stars
Mike did a very good job. I give him 5 stars. Very friendly.
we had some unexpected complications arise and the entire team handled it timely and efficiently. The employees are kind and took time to explain everything. We have been for decades and will continue to be loyal customers.
Nick did a great job servicing our kitchen sink drain. It was a simple repair, but he was professional and did the work quick. It's great to have a company like UP to be able to call.
Keonte was excellent. He arrived on time and fully replaced everything in my guest bath toilet very quickly. I was very satisfied with his service/repairs and I’ll make note to ask for him again the next time I have a plumbing issue.
Keonte provided exceptionally professional service for our plumbing needs. He was polite and arrived on time as suggested. Universal Plumbling is known for thier professional and curtious services and I'm very happy to report they stand up to thier exceptional reputation.
The repairman was prompt, courteous and knowledge about the task. He quickly assesed the problem and offered a viable solution. He did the repairs smoothly, double-checked the job and cleaned the area nicely. I must say that he is hands down the best technician to come here... P.S. also, the price didn't give me a heart attack..
Pierre was professional and fixed the issue!
Awesome service, 👌🏾 thanks
Tony was prompt, pleasant, and proficient. He took care of my leaky tub faucet in record time. He also answered all the questions I had about the repairs and gave solid advice on ways to prevent future issues.
Tony and his partner were professional and courteous.
Our technician/plumber - John was prompt, pleasant, professional, and extremely thorough while both troubleshooting the issue and explaining what he was doing and why.
I am writing to share my positive experience with Tony and to express my appreciation for his excellent service. Tony arrived on time and conducted himself in a highly professional manner throughout the visit. He was knowledgeable, listened carefully to my questions, and addressed each one thoroughly with great…
Seycan (technician), arrived sooner than originally scheduled ( I was asked if it was okay), to my delight and a same day Master’s Monday! He listened and heard my concerns, and presented me with the recommendations to address the problems at hand. Seycan provided a timeline on duration of service and was spot on.…
I was very thankful Universal Plumbing was able to schedule me so quickly! I'm also very pleased with Tony the technician's service today. He was very professional & knowledgeable as well as thorough in addressing and providing explanation for my specific plumbing issues! Thank you Tony... God bless & keep up the good work young man!👍🏽🙏🏽
Keonte did an outstanding job! I highly recommend.
Keonte, came in assested the problem and replaced faucet in record time. Great work at a good price.
I have to give them this rating because there were on time and very professional. I would recommend them to anyone.
Nick was great, as always! Peanut was too! Both were professional and very polite. Both will always be the preferred plumbers to correct any problems we may incur. Of course, if we never need such a plumber, I can live with that!!
Universal Plumbing called the morning of my appointment and David called to let me know he was on his way! He was able to figured out the problem right away and it cost wat less than I thought it was! He fixed my issue and even cleaned up after himself! I will definitely be using them again!
John, the plumber from Universal Plumbing, was very knowledgeable and courteous. He was able to repair our water leak from the toilet. I will definitely use Universal Plumbing again in the future.
Absolute professional.
Universal has always been very professional on each of their technicians I am waiting on the work to begin before I give a final judgment but generally, I always use Universal. All of the technicians are well-versed and professional especially Nick. James did an outstanding job. He works on the sewer portion. He was very professional
Aikeem arrived early, assessed the situation, and replaced an outside faucet … quickly!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 410 | $205–$630 |
| Plumbing pipe repair | 316 | $353–$1.4k |
| Plumbing leak repair | 301 | $248–$793 |
| Drain cleaning | 255 | $248–$593 |
| Faucet repair | 178 | $228–$585 |
| Toilet repair | 147 | $239–$680 |
| Water heater repair | 82 | $227–$596 |
| Outdoor plumbing system repair | 64 | $366–$1.6k |