How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%88+12.4Replies to reviews 7%86+6.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREUniversal Plumbing
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 3,602 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing for 8 kinds of job.
Universal Plumbing for plumbing pipe repair
Clear ✕All 319 Google reviews tagged “Plumbing pipe repair” · showing 20
Tony was such a nice young man. Plumbing jobs are rarely what you expect, but he got everything worked out. Very happy with the work. Will definitely use again.
Called about a water leak under house, broken PVC pipe. Tony and Judge were there within hours and had everything fixed up in no time. Great guys!
Deontae,did a good job.
David visited both our properties and so calmly and efficiently went to the root of the problem. Quite literally, searching and replacing the pipe filters. He explained everything in layman so I could understand! Definitely recommend David and Universal Plumbing!
Tony did a great job checking out everything, explaining everything, and fixing the problem.
Universal did an excellent job! First off, I was text a photo of the technician and his estimated arrival. My plumbing problem was resolved quickly and at a very reasonable price. Highly recommend. Ginny
Nick did a excellent job. Explained what needed to be done. Quoted a price. He had the job completed quickly. He was very friendly. Left the area clean. Would highly recommend Nick.
John was great. He repaired the leak underneath my kitchen sink. I asked questions and he explained. John is a great technician.
I had a great experience with Universal Plumbing! Our technician, John, was absolutely awesome. He was professional, friendly, and provided outstanding customer service from start to finish. he took the time to explain everything and made sure the job was done right. It's hard to find great service these days, and…
Great and fast service. Technician Nick was extremely knowledgeable and could not have been more friendly!
my technician...Peanut was very friendly and did a terrific job,
Tony from Universal Plumbing did a fabulous job. Thank you Tony and Universal Plumbing for your service. I called Universal Plumbing the night before and Tony showed up the next morning. Great Job.
Had a break in the main line just before it enters the house. James and his helper Jay did a great job. James recognized he could do away with some connections to make it more streamlined. Jay supplied James with different materials as needed and paid close attention to what James was doing. They worked efficiently,…
Byron was great to work with. He was very kind and explained everything they were doing
We have used Universal Plumbing multiple times over the last 26 years and their service has always been top drawer and it's always been a delight in dealing with them. We heartily recommend then there's a company for all of your plumbing type needs and we will continue to use them anytime that we need have a need for their service.
Excellent work, Tony was a big help. Would highly recommend!
keonte was in and out professional with a good attitude also was willing to keep on shoe covers to keep the carpets clean
Work was done in a timely manner. Very efficient.
Akeem and Tony were two awesome team members. They were timely, thorough with explaining the job and very professional. UP is the company to choose when you need your plumbing problem completed with care and integrity.
Great customer service, Knowledgeable, and efficient. Thanks.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 410 | $205–$630 |
| Plumbing pipe repair | 316 | $353–$1.4k |
| Plumbing leak repair | 301 | $248–$793 |
| Drain cleaning | 255 | $248–$593 |
| Faucet repair | 178 | $228–$585 |
| Toilet repair | 147 | $239–$680 |
| Water heater repair | 82 | $227–$596 |
| Outdoor plumbing system repair | 64 | $366–$1.6k |
