Universal Plumbing

Tony was such a nice young man. Plumbing jobs are rarely what you expect, but he got everything worked out. Very happy with the work. Will definitely use again.

Called about a water leak under house, broken PVC pipe. Tony and Judge were there within hours and had everything fixed up in no time. Great guys!

Deontae,did a good job.

David visited both our properties and so calmly and efficiently went to the root of the problem. Quite literally, searching and replacing the pipe filters. He explained everything in layman so I could understand! Definitely recommend David and Universal Plumbing!

Tony did a great job checking out everything, explaining everything, and fixing the problem.

Universal did an excellent job! First off, I was text a photo of the technician and his estimated arrival. My plumbing problem was resolved quickly and at a very reasonable price. Highly recommend. Ginny

Nick did a excellent job. Explained what needed to be done. Quoted a price. He had the job completed quickly. He was very friendly. Left the area clean. Would highly recommend Nick.

John was great. He repaired the leak underneath my kitchen sink. I asked questions and he explained. John is a great technician.

I had a great experience with Universal Plumbing! Our technician, John, was absolutely awesome. He was professional, friendly, and provided outstanding customer service from start to finish. he took the time to explain everything and made sure the job was done right. It's hard to find great service these days, and… Read full review

Great and fast service. Technician Nick was extremely knowledgeable and could not have been more friendly!

my technician...Peanut was very friendly and did a terrific job,

Tony from Universal Plumbing did a fabulous job. Thank you Tony and Universal Plumbing for your service. I called Universal Plumbing the night before and Tony showed up the next morning. Great Job.

Had a break in the main line just before it enters the house. James and his helper Jay did a great job. James recognized he could do away with some connections to make it more streamlined. Jay supplied James with different materials as needed and paid close attention to what James was doing. They worked efficiently,… Read full review

Byron was great to work with. He was very kind and explained everything they were doing

We have used Universal Plumbing multiple times over the last 26 years and their service has always been top drawer and it's always been a delight in dealing with them. We heartily recommend then there's a company for all of your plumbing type needs and we will continue to use them anytime that we need have a need for their service.

Excellent work, Tony was a big help. Would highly recommend!

keonte was in and out professional with a good attitude also was willing to keep on shoe covers to keep the carpets clean

Work was done in a timely manner. Very efficient.

Akeem and Tony were two awesome team members. They were timely, thorough with explaining the job and very professional. UP is the company to choose when you need your plumbing problem completed with care and integrity.

Great customer service, Knowledgeable, and efficient. Thanks.

Very quick response to Plumbing problem, very friendly and professional, highly recommend

John did an amazing job. He immediately identified the problem and quickly came up with the solution. He saved me a lot of trouble. I’m very satisfied.

Really nice and polite answered all my questions I would have him back to do my plumbing thanks again!

Great service! Pierre explained everything and walked us through the work that is required. Very professional! Highly recommend this team. They start our repair this Friday.

we had some unexpected complications arise and the entire team handled it timely and efficiently. The employees are kind and took time to explain everything. We have been for decades and will continue to be loyal customers.

Great work! Professional service!

The repairman was prompt, courteous and knowledge about the task. He quickly assesed the problem and offered a viable solution. He did the repairs smoothly, double-checked the job and cleaned the area nicely. I must say that he is hands down the best technician to come here... P.S. also, the price didn't give me a heart attack..

Universal Plumbing is a superior company to work with. They provide upfront, and fair, pricing in order for you to be fully aware of what you will be paying for the service you are requesting. I have worked with several of the technicians and all have been very professional and knowledgeable. Most recently, Nick… Read full review

A huge shout-out to Universal Plumbing and their outstanding team!!! I had a 5-foot long crack down the cast iron drainpipe in the wall between two bathrooms. It was a difficult, awkward job, but Aikeem and Mr. Judge managed to get it replaced!! Nick, thank you for all of your help in determining the best course of… Read full review

Everything was great.will use again

Our technician John was outstanding! He arrived properly, was courteous and professional, and spent extra time solving the problem. I could not be happier.

Excellent work. Friendly and nice. People like him are what make Universal Top notch.

I've had nothing but great service from universal plumbing and I will use them for all My plumbing needs..Pierre explained what happened and how he was gonna fix the problem , thanks 🙏 and I would like if I call again to send Pierre what great service.

Pierre and Gary with Universal Plumbing did an excellent job resolving the leak issue i was having. My hot water heater pipe burst causing a flood in my bedroom. Pierre came, inspected the problem, and provided a detailed explanation of the problem and what was needed to solve it. I joked with him about being a… Read full review

Excellent service at a reasonable price

I have to give them this rating because there were on time and very professional. I would recommend them to anyone.

Pierre was great and very helpful.

Punctual, complete, expected.

Tony was fantastic. He was patient and explained clearly the work he was to perform. Very professional and cleaned up after himself. Great job Tony! 10/10

Excellent service and price for repair of leaking pipe.

Universal has always been very professional on each of their technicians I am waiting on the work to begin before I give a final judgment but generally, I always use Universal. All of the technicians are well-versed and professional especially Nick. James did an outstanding job. He works on the sewer portion. He was very professional

David's performance was outstanding 👏👌

David was very honest about the problem and very helpful.Went above of what I asked him to do so solve the problem in my house

Friendly, professional, and on time! Worthy of 5 stars 🌟

Our experience with Universal Plumbing, customer service, and knowledgeable technicians went far beyond our expectations. The entire team was exceptional and informative. Thank you for an awesome job!

Professional, courteous, and informative.

Good didn't take long

The experience e has always been GREAT. The techs are great and very professional and do the job quick amd properly

Keonte was very professional and did exactly what was needed.

Quite satisfied with all the work. The only worry I had was Pierre had a trainee with him. Very very nice kid but after the initial analysis and path of repair determined,. Pierre let the trainee do the majority of the work. I can't verify that Pierre checked behind him so I was a little worried. So far everything's… Read full review

Fantastic customer service!

Personabal. Great work.

Keonte was very professional, he explained the process and was very clear with the answers to my questions. He was the epitome of excellent customer servic!!

James from Universal Plumbing was excellent. He quickly diagnosed and unclogged our exterior drain and took the time to explain what caused the issue. What really stood out was his professionalism and honesty—he didn’t just fix the immediate problem, he also made clear, practical recommendations to prevent future… Read full review

David was great! Fixed several issues.

Fantastic experience from the time I called to the time the service technician left! Ms. Stephanie was so polite and explained everything perfectly. Mr. Pierre was phenomenal: polite, professional, and friendly! And the cost for the repairs was well under my expectations! Thank you Universal Plumbing! I will be reaching out for our future plans!

Seycan was awesome. Very prompt and quick diagnosis. He was able to minimize damage to our tile, which was greatly appreciated.

Quite happy with the service. Mr. Tony was knowledgeable and professional. He also took the time to talk to the home warranty company.

MIKE and Tim were Very professional and displayed a respectful disposition. They explained what they were about to do and did it..if needed again. I will be looking forward to their workmanship.

Prompt, courteous, honest. True pros.

Keonte, Alex, and Judd performed commendably. They efficiently cleared my primary sewage line, accurately identified and extricated the roots encroaching upon it, and expeditiously replaced the damaged pipe. An exceptionally professional and effective team.

Second time using Universal. Called one day and they scheduled it the next. Very thorough. Will definitely use again.

Customer service was great. Arrival time was between 11-2 and they were running a little late but I received a call from Claudia regarding the delay which I appreciated. I received a text message with a profile of the technician that was coming to the house. James and Tony were very friendly. They identified the… Read full review

2nd time at my house for 2 different reasons. Awesome communication and awesome service. My go to plumbers!

Tony was professional and very knowledgeable explained everything he was doing and the cost, showed me pictures of the broke line under my home and proceeded to fix it. Highly recommend Universal

We had an emergency call on a Saturday. Nick was quick to get here and was able to repair our burst pipe. He was very professional and was so nice to work with. The cost of the repair was very fair and we will definitely call Universal Plumbing/Nick again!

Universal Plumbing did a fantastic, professional and speedy repair on a HW PEX pipe leak under my home. They answered on a Sunday morning, showed up on time, communicated with me throughout the process and had the issue resolved in short order (and for a very fair price). Second time we have used Universal… Read full review

Aikeem came to our house on short notice, diagnosed our water leak in the crawl space, and repaired it to stop the water leak. Also repaired a toilet malfunction upstairs after a great recommendation. He had a great attitude and desire to serve us! Would recommend Aikeem to everyone! Thank you!

Aikeem was amazing and got our water pressure back to how it used to be! We will definitely be using universal plumbing again if we ever have any plumbing needs.

Nick is very personable. I like working with people that shoot straight with you. The team of guys worked great together as needed. A great team. We’ve done business with them a lot over the years and will continue to do so.

Universal Plumbing did another great job for my Father on his Service call! David as very Thorough in his work.

I appreciate Mike to the fullest! From Day 1, he was professional, dependable, thorough, detailed, prompt, and friendly!! Also, easy on the eyes 😊 If I had the power to give him a raise, I WOULD! Blessings and CUDOS to Universal Plumbing… Quick response… Flat rate!!

Seycan was prompt, polite, knowledgeable, and thorough! I would highly recommend him and Universal Plumbing.

Prompt & professional service. Found the issue quickly & repaired.

Super great crew led by James replaced all sewage line from house to street and repaired water line where needed. Great care was taken to preserve shrubs and sidewalk in the path of digging, and returning the yard to its former state was amazing! There’s not enough superlatives to express my joy in how well James… Read full review

James was great, and easy to work with. James is very professional, very knowledgeable about his job. He and his crew repaired our sewer line and cleaned up after themselves. This is the 2nd time we used universal plumbing and would highly recommend them.

Nick did a great job. He was timely and professional. - He explained the entire process. He made sure the job was done correctly. And I really appreciated it , because I previously had a difficult time trying to get another company to complete the job.

Keonte fixed the broken pipe coming from the well pump to the house. He did the job quickly and was very professional.

My experience today with Universal plumbing installer, he were very respectful and curtous, clean job. Great Job. I will absolutely recommend him again.

Mike took care of finding our problem and we are looking forward to Universal Plumbing repairing our pipes.

Seycan was the specialist who came out and fixed the issues with my tub and toilet. From the first time he arrived and until the time he left, he was professional, knowledgeable, and courteous. He even took the time to explain to me what he was doing and he educated me on things I can do to reduce build up in the… Read full review

Universal Plumbing is an outstanding organization to do business with. Courteous, knowledgeable, responsive- Nick installed a new gas hot water heater for us. There was a manufacturer’s defect in the heater and Nick identified it and took us through the process of remedying the situation with Rheem. Nick is outstanding!

From the call with dispatch this morning to the plumber arrival I was very pleased. Aikeem was very professional and explained in details what would need to be done to resolve our issue. We were very satisfied with the service we received and once we get with our insurance company we will be back! This is a… Read full review

Crew very nice and knowledgeable

Pierre was a great technician who arrived on time, was friendly & energetic. Poor guy dealing with my tiny crawl spaces… quote that was far lower than other local companies, happy to have Universal come to my rescue! New water line, removing galvanized pipe, flushing water heater & new rod …

Very nice young man, very knowledgeable and well spoken.

They're very fast and friendly

Aikeem, was my serviceman today. He provided detailed information as to what was wrong and then provided what he would be doing and the cost of the services. I was very pleased with the services and the communication from my initial call to the completion of the job.

Universal employees are always timely, very reliable and do great work. I’d use them for any plumbing needs I have. Highly recommend.

Very prompt got the job done quickly and efficiently. Very pleased with work and technicians

Fantastic job! Fast response, found the issue and repaired it. He was very professional and kept me updated through the progress. Thank you!

Cold water spigot valve change. I've had other plumbing repairs my home and Universal is my go to any time. They are the best and most reliable company.

Excellent.

Nick and Scott were awesome! Personable and helpful! They helped get me through the process of changing out all of my plumbing fixtures and reconnecting garbage disposal, including tub/shower kits, after a countertop installation, starting with disconnect of old faucets and garbage disposal. And they adjusted my… Read full review

Keonte was extremely knowledgeable and professional. He quickly identified and verified the issue, making sure there were no additional problems. I highly recommend Universal Plumbing to anyone in need of quality service.

Very courteous very professional fast service knowledgeable

James and Tony were great. Found the problem immediately and were done in under 30 minutes. Thoroughly explained what happened and answered all my questions before packing up. James actually took me outside and showed me exactly where the problem was and explained in detail how it happened. Tony and I have a shared… Read full review

Mike was professional, knowledgeable, answered all questions, explained everything to expect with the job to be completed. Mike did an excellent job, courteous and very pleasant.

We had the valve going from the wall to the toilet and the valve in the toilet that we could not shut off. Called Universal 1st and they said next day (afternoon) easiest service available. Called 3 other plumbing company they pushed us out to Tuesday of next week. Called UP back and asked to be put on their… Read full review

Keontae called to alert me prior to his prompt arrival. In my best interest, especially after a recurring plumbing/sewer issue & reviewing my history, Keontae enlightened me and recommended a more economical approach. He rallied his crew, detailed all expectations, and had me eye the findings in an effort to help me… Read full review

Johnny is awesome. I wouldn't have anyone else doing my work. Give him a raise!

Wonderful company that stands by their work. All of their technicians are so nice and helpful and explain everything. Nick has been out several times and we cannot say enough good things about him.

I have used universal plumbing for years, if I have any problem with the sinks or showers they are who I call first.They are honorable and reliable and have really good pricing

The work was great,and they came right at the time they said they would come,and great manners

I had a great experience working with Mike again as my plumber. He and his coworker were both professional and kept me up to date with everything that was going on with their findings while they investigated the issues I was having. My home is an older home with unique challenges, while it goes through renovations… Read full review

Great communication with the technician who was knowledgeable and efficient. Repaired the problem quickly after arriving early. Very satisfied.

Technician was very professional and cordial. Johnny always provides great service.

James and his assistant solved the problem very quickly. Fantastic service again.

James was professional and did a great job explaining the issue and keeping me informed. Great service from Universal Plumbing.

When you want dependable, quality service- Universal is the one to call! With all of the damage, I am so appreciative of how quickly UP could get to me. Thanks Nick for taking such great care of us.

James was Great! He came out following Hurricane Helene damage at our home that left us without water. He came out twice to make it right because trees and root balls were in the way the first time. He sent great pictures and even checked a few extra things for me. He was kind, compassionate, and very knowledgable.

Came home Friday afternoon to water coming up out of the lawn, and no water running in the house. Called Universal Plumbing and James was there in less than an hour. He got us back up and running for the weekend in short order! Great service, and James is awesome!

The service cost more than I expected 375 dollars to reset the toilet because they said the flanges needed to be changed ☹️. But, the toilet still shakes a little but better than before. Cam was nice and respectful. Santa Claus was the one that said the flanges needed changing for 375 🙄.

Great service and on time. Professional.

Nick was very professional. I was notified when he was in route and he arrived at the exact expected time. He quickly diagnosed the issue and solved the issue in record time. He provided detailed instructions and how to check for any issues with the job he completed. He answered all questions and maintained a… Read full review

The guys did a great job. They were very professional and took time to explain the issues and the fixes! I am very pleased with the service.

James was very professional!!!!! He knows what he is doing and does it very well!!!! YALL need to hold on to him!!!! Thank you for every thing!!!!!

Keonte did an awesome job!!!!

Professional and good value. Byron had parts on hand and did necessary work to correct installed toilet.

Highly recommended. For a non emergency repair, they scheduled me promptly and were on time. They took video of my entire sewer line, showed me exactly what was wrong and fixed it. Friendly and knowledgeable staff. I couldn’t ask for better service.

Technician was extremely professional and helpful. I will request him personally on my future needs!!!!

Very professional! I would recommend and definitely use again.

Outstanding service. Professional, expedient service. Repaired my plumbing issues ahead of original schedule at a reasonable price. Thanks David!

The customer service is 5⭐️. The technician was 5⭐️. I continue to do business with universal plumbing because they do business the way business should be done.

David is an extremely good asset to Universal. He and Ronnie were very professional and polite He is very good at what he does. It would be beneficial for Universal to do what they can to retain this young man.

Nick is always very professional. Universal is always honest and always is top notch!

Great professional plumbers, resolved our problems quick thank you!

David with Universal Plumbing did a great job! Very friendly and professional and on time. He also gave me a price on some other plumbng repairs i need done in the near future at a reasonable price. I highly recommend Universal Plumbing!! David returned first thing this morning to do the repairs mentioned… Read full review

Highly recommend them . Nick was awesome.

Had weekend plumbing emergency and Mike took care of it quickly! Excellent service and fast response time!

This was the first time ever using a plumbing business I am very pleased. The problem was a busted 45 year old pipe at my mom’s house. Thank goodness outside. Everyone was very polite to my mother who is 91. Thanks James, James and Tony.

Excellent service.

Universal plumbing was amazing. Our technician Mike was extremely professional. The texting system this company has set up is top notch. You know exactly when and who(pic included) is going to show up to your door. Couldn't have asked for a better experience in such a hectic time(flood).

Felt confident with the Technician. Easy to communicate with. Very approachable. Explained every detail very well. Demonstrated his ability and was very knowledgeable of what needed to be done and what het was doing. Was very neat with his work and the cleanup. Very pleased with him.

After calling several plumbing companies and not being able to find someone who could come out today, I managed to get plumbers from Universal Plumbing to the house in a matter of about three hours. The diagnosis took 30 minutes, the explanation was very clear and the work will be completed by tomorrow. I wished… Read full review

The Technicians were prompt, on time and professional. They knew exactly the issue to fix the problem and was very swift! I have used countless of other plumber contractors in my days but Universal is definitely the most promising. Universal plumbing is definitely a FIRST CALL on my list from now on!

Had two other contractors that said they could do the job that I needed to be done. One gave me the runaround and the other never called back. Universal was responsive and I was glad to see the professional work that I received.

Technician was very friendly, helpful and explained what was going on. Also knowledgeable and quick.

James and Mr. Tony are a dynamic duo! They went above and beyond to get the job done. Professional, knowledgeable, and experienced, they came, identified the problem, broke down best and worst case scenarios... providing only the best outcome! They don't leave until it's perfect!! Highly recommend you ask for James and Mr Tony at Universal Plumbing.

Awesome job repairing the leak in under and hour. So happy

Very responsive and got the job donr

David arrived a little early than expected and went right to work. Took less than 15 minutes. Great job! Very friendly too.

David was on time and very professional.

Keontè was very knowledgeable, on time. He was very respectful and a pleasure to work with. I appreciate all of the employees who worked at my residence. I was amazed at how quickly they performed the work. Will only use Universal Plumbing.

Johnny, in a word, was awesome. Emergent situation on a Sunday -Quickly responsive, quickly diagnosed , and got right to work. Fixed the problem very efficiently. Made it look easy and it was not necessarily an easy fix. Friendly and positive attitude. Thank you Johnny! Matt Kleinbub

Came right away and completed the work fast. Very friendly and courteous.

I bought an old home which has needed plumbing repairs, water heater, etc. my son in law recommended Universal Plumbing. I now recommend them when anyone asks! They’ve responded same day as an emergency, and I’ve scheduled a couple minor, non-emergent repairs. Each time, I get a “written” confirmation via text, and… Read full review

I was very pleased with the great quality of work and they were very professional. They both worked very hard to install all new pipes in my entire house as requested. Upon completion he advised they would schedule the fix the drain.

If you want A1 customer service and the job done right the first time make the call. It’s an old saying “you get what you pay for.”

I called a different company initially to detect a water leak because Augusta Utilities would not turn my water on until it was fixed. The initial company came out and told me that I had a leak in the bathroom and I had to pay 125.00 for their service call. I paid a plumber to come out and replace the plumbing in… Read full review

Universal Plumbing was to my place within 30 minutes of calling and the leak in my main water line was repaired within an hour. Customer service from my initial call was friendly and the tech (Nick) was great to work with. Will use them again!

Keonte was very polite and courteous! He was very helpful in identifying the problems and communicated very well with how he was going to do the repairs. I loved the idea that Universal Plumbing texted us a picture of Keonte , introducing him, before he arrived at our home. Excellent customer service! Will definitely recommend Universal Plumbing!

He was very professional and knowledgeable of what was needed to complete the task. Thanks for your service

Very professional, informative and knowledgeable. Pleasant personality, excellent customer service.

James and Sayshawn worked expeditiously and performed quality work. This visit only reinforces my opinion that universal plumbing is a high quality business that is worth the money

The two technicians provided excellent service and were very informative in helping me understand what was needed to ensure great service was provided for me and my tenant. Very timely in completion of install. I felt safe and great pricing. Highly recommend and keeping contact info for any future service.

The service men were prompt, polite and thorough. They demonstrated that they knew how to do the repair.

Professional, responsive, trustworthy

Mike was great to work with and quick to respond to our water leak. Appreciate the hard work and fast response!

I was very impressed with the service technician, James, from UP. He was very friendly yet very professional. He knew what he needed to do and completed the job very quickly. He explained all that he needed to do and he gave options. Great person.

I believe the quote I was told during the making of my appointment is different than what I paid. Would like for someone to look into it. Thank you

Great work

Keonte was very professional he did a great job he was very knowledgeable!!!

Great

The technician Purdie arrived on time. Found the problem and fix it. Gave me information about what was wrong and what was done. Very productive and professional.

Fantastic in every respect. Byron and Ronny were prompt, extremely knowledgeable and quickly fixed our issue. Universal is now my go to plumbing company. Thank you!

Toilet and wash machine issue. They also detected a sprinkler line leak. Flushed it. The gentleman were very helpful and kind.

Clogged up drain pipe in sink in bathroom. Tech came , fixed the problem in one hour flat. I noticed he was not scratching his head wondering what to do next , that tells me that he knew exactly what the problem was and how to fix it. If I need other plumbing work done , I will most certainly call UNIVERSAL… Read full review

Did great. Thank you.

Mike p. was very professional, cleaned up after himself . give that man a raise!!!

Joseph was great! He was on time, courteous and professional. He completed the work quickly and I would recommend this company again.

James was great! He was efficient and informative! I will definitely recommend him and universal plumbing in the future.

Excellent service.. they make sure your problem is solved and they stand on their work!... Byron did an amazing job finding the problem.. I highly recommend Universal Plumbing!

Had old copper water valve that was leaking and needed to be replaced along with a copper pipe leading to the toilet that needed to be replaced with a flexible wire hose.

David did a thorow inspection and found no leak at this time. I would not hesitate to recommend Universal Plumbing to anyone. Thanks for everything! Nate.

Nick and Ronny were very professional. They detected and repaired a slab leak. Clean up was outstanding. Great guys.

Johnny is the man who gets the job done without callbacks.

No comments at this time.

Mike was courteous and explained the repair that was done .

Service repairman (Keonte) introduced himself and asked me to verify the problem that we were experiencing. He used a tool guage to check our water pressure and said the water pressure was too high. He then informed me that he was going under the house to get to the water pressure valve. He checked the water… Read full review

Had low water pressure after a leak. David got us back in business . David is awesome!!!

David was great! We discussed other things that may need repair and I have decided to wait until David gets back into town to have that work done. Also the young lady I spoke with prior to my meeting David was very helpful and friendly. Sorry but I do not recall her name.

Bryon and the team provided excellent performance, professionalism and outstanding customer service.

Did a professional job .on time

Got the job done, did it well, timely and fulfilled needs- only improvement opportunity I would offer is related to the a availability of the resources/tools- 40 min wait with -bodies—- could have addressed the washer drain during that wait; that said. The service was completed with quality and timely.… Read full review

Johnny was very professional and he helped put my mind at ease about the toilet ring stopped up and about our pipes.

Nick did a great job. A 5 out of 5 job, and a very nice kind person too.

Prompt professional service!

I have used Universal Plumbing on other occasions and the service has always been as advertised.

I contacted several plumbers to fix a suspected burst pipe after the freezing weather over Christmas, and Universal was the only one to call back. I was scheduled for the next day & received excellent communication throughout the entire process. Mike and his helper were able to get to me even earlier than my… Read full review

My very dear friend recommended this company. I have always done my own plumbing, but this was a very confined place in the crawl space. I was scheduled the next day in the afternoon and was pleasantly surprised to get a call for around 11am asking if he could come early. David is a great representative for this… Read full review

Our technician David and his team was very professional and friendly. The problem was detected immediately a game plan was discussed and agreed upon and moved into action. The job was completed in a timely manner, tested, clean up completed. I would highly recommend this company.

Very nice and professional overall a good job and I would recommend him and the company if I need another repair I would call again so thanks so much bye-bye.

Universal employees sent to Destiny Worship Ctr were very professional and knowledgeable and did a great job. I would recommend future people to use this company.

James and the gentleman who helped him, was such a blessing from God today. He does excellent work and was so very helpful and very professional. Thank you for all you did to help us. If you are in need please use this company, and ask for James. Thank you Universal Plumbing. Blessings, Minister Charlotte McGee… Read full review

Both techs were excellent, knowledgeable and friendly, and completed job fast.

While on vacation we had a major water leak. Had to have Serve Pro come in. We knew where the leak was and Johnny came and had to trouble shoot to repair and replace the lines. He did a fantastic job.

These guys always do a great job! Nick is very knowledgeable and professional!

Joe was amazingly professional and the company was very quick to respond to fix the problem and get our water back on and working. Thank you so much Universal. I highly recommend this company. Sincerely Keri Hesseman

Replaced water heater

Do an excellent job

Nick was very professional and he got the job done in no time. Nick even gave me a tip of what to do so it won't happen again. :) He also sent me a quote for a recommendation he made.

Excellent Job

Excellent service provided!

Had an emergency when my kitchen sink drain started dumping water into my wall. Answered immediately and had a technician out the next day. Tech kept me aware of every step and had the repairs done in no time.

David was very professional and explained us all the work he did. Customer service was excellent right from the start and follow up. Recommend them.

Nick was my technician and he is extremely knowledgeable in this field. My appointment was booked on a Thursday and they were out and completed the work on Monday (today). Fast and efficient and affordable. Highly recommend

Our repair team was friendly and solved our plumbing issues!

Very professional job done.

James and his co-worker were very professional, and kept us aware of what was going on, I highly recommend them and Universal Plumbing, Quick Response….Flat Rate

Nick did an excellent job and was very helpful.

Great job

Nice guys who did high quality work. Made repairs while my company was serving customers, and went out of their way to make sure they didnt impact our operations

Johnny & Ray are #rockstars 🌟 They are professionals, knowledgeable and pleasant. They explained their findings without a lot of jargon. Very punctual. We are very pleased. Plumbing experts for sure. Honest. You can trust them for your plumbing needs in the CSRA. #livinginaugustaga

Great job. On time and courteous.

Awesome, Courteous, and professional. I would highly recommend and use their business again in the future. Byron M was awesome to work with. I wish everyone was that easy to work.

Mr Nick was very professional, and concerned. Mr Nick was tact with his work and prices, that pleased me.

James was very quick in completing the service needed. Took time to explain the issue at hand and cost depending on route needed to repair. I would have given 5 stars but the newly installed pipe wasn't tight so still had small leak which we resolved ourselves. Otherwise I will use their service again.

James was really thorough and made sure I had everything I needed and even provided preventative measures. He was very nice and really knew what he was doing unlike the other company that came here previous to him. Thanks James for taking care of me and my family!

Johnny spent two days in a big messy job. He was forthright and knowledgeable, and tackled our crawlspace with courage. Very impresses with this company, highly recommend!

James and his team were very personable and professional! We were very satisfied with their work!

Very knowledgeable technician. Gave me several options

Johnny and Gary make a great team. They're both very approachable, professional and knowledgeable. I've asked Universal to help with multiple installations and repairs and they've shown they're an amazing company every time.

We had a bad gas valve that was leaking in our laundry room. After calling three other plumbers who either didn’t call back or were unable to fit us into their schedule, I called Universal Plumbing and they got me scheduled for the next day. Byron showed up and quickly got the bad valves switched out with a new one.… Read full review

The technician was on time and the job done in a timely manner. He kept me informed on his progress.

Always professional and quick response.

Ben Foskey did a great job. He was very nice, professional & informative. Faucet & plumbing done. Shower did not appear to have problems draining so no repair needed

Had a bad emergency leak at our water main on a holiday weekend and Universal came to our rescue. Fast and friendly service with reasonable rates.

Thanks to the entire organization for being professional and prompt! I had contacted another company first and the customer service and follow through was horrible. Universal Plumbing came out, quoted, scheduled, repaired the line, and did an Awesome job!

On time professional. And explained things in detail.

James and the team were great! We had plumbing issues and finally realized it was time to re-pipe our 75+ year old house. The guys worked quickly and as a team, keeping us informed the entire time. Would recommend Universal Plumbing to anyone!

They came prepared and ready to go after my initial quote a few days earlier. They knew what they needed to bring to get the work done, so there were no delays and everything went great. Johnny and Gary did a wonderful job, they were professional and explained everything they did and checked for leaks again to… Read full review

Courtesy and professional. Very nowledgeable in his profession.

James was prompt, professional, and efficient.

Great service. David and Desmond were excellent.

Ben was simply World Class!. I was very impressed with his candor, experience, and determination to assist us in our repair needs. I highly recommend Universal Plumbing..., ask for Ben. He saved me $$$. #HiltonHeadHereWeCome

David, did an outstand job. He first analyzed the problem then took action. Upon completion he cleaned the area and tested the system. This company is the best.

Ben was friendly, on time, professional and efficient. Any questions or concerns that I had, he answered and assured me that he would take care of it. Everyone I spoke with over the phone was professional and friendly. They remained attentive to my needs throughout the entire service. I really appreciate Universal… Read full review

Mr. Johnny and his team did a fantastic job. Highly recommend!

Would just like to add I always use Universal because they are minority owned and consistently deliver great service!

I liked that they sent a text with a picture of plumber / technician that would be coming into my house. He was professional, kind and efficient.

James Williams did a great job to find the leak and make the repair. He was professional and completely cleaned up after. Very fair price.

Nick was wonderful. He fixed our kitchen drain within minutes. Very professional and kind. Highly recommend

Nick was nice, and provided great service. I appreciated his professionalism. Definitely will use Universal again in the future.

Absolutely great company and I would definitely call them again.

From the time I called, everyone was professional. You receive a text to let you know who is coming with a picture, a little bio, and their rating. Lol I've never seen that before. It's a great feature. Mr. Mingledolph was very professional and informative about our plumbing issues. Even in the yucky weather he was… Read full review

Keonte was very professional and very polite, made sure to let me know what he was doing and why. He was very knowledgeable, and very efficient. Made sure work area cleaned up. Very happy with the service I received.

Awesome job

This is my second time in 10 years that I use the professional services of this company. In both occasions they have been major repairs and with the same reasonable prices, professional quality, infallible job performance, and lasting repairs. The professional plumbing team assigned to my work order and led by… Read full review

Great service .... Super Rep...Would indeed use them again.

My service man, Larry was very good, knowledgeable He explained everything I asked about, on a scale Of 1-10 he was a 10. I need to make an appt with Him to replace a faucet in the bathroom, please Do that for me, appt afternoon only Thank you, Cathy Dorn Carter

We had Universal come out twice for the same issue in two bathrooms - showers that leaked water into our kitchen ceiling. The first time they were supposed to come out, they were a no-show because they forgot to actually schedule the appointment for us. My husband missed a day of work waiting for them. We forgave… Read full review

June 2021 universal plumbing came out to my parents home to repair a leak under the foundation. The repair took 2 weeks to include drilling through the master closet flooring and master bathroom. Universal charged several thousand dollars to repair the leaks. Fast forward- 3 weeks later they had to come back out… Read full review

Had busted gas pipe 2 foot long at the meter. Could have replaced myself and install the T and additional valve for future use for about $35 but didn't have time - had an appointment. The guys came the next day after we found the leak late in the morning and fixed it within an hour even after having to wait for… Read full review

Slab Leak!!! We recently retired from the military and relocated to Augusta Georgia and we’ve found a plumbing company for life. Universal Plumbing was Outstanding! I’m just impressed. From the Customer service representative to the Plumbing engineers. They were awesome! I mean they arrive on time! They respected my… Read full review

The owner Mr. Larry and sister Claudia were extremely professional to my mother Linda Watson at Augusta GA. They are truly the best in the business. Tim, Rodney, Mike and James were friendly and very knowledgeable. This company went above and beyond to make sure my services was done.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.