How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%88+12.4Replies to reviews 7%86+6.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREUniversal Plumbing
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 3,602 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Universal Plumbing for 8 kinds of job.
Universal Plumbing for toilet installation
Clear ✕All 33 Google reviews tagged “Toilet installation”
Nick is awesome. He’s very professional at what he do. He’s technically proficient.Also second technician keonte was very professional and efficient
Aikeem was very knowledgeable, friendly, professional and he told me the reason I had the problem with my hot water heater. Thanks Aikeem good job.
Peanut and Keonte were great. They called ahead, showed up in the window, were fast, and professional.
Universal Plumbing was awesome and provided great service! This was not my first time using their services and every time they deliver with stellar service. They are truly an asset and a blessing to the CSRA I highly recommend them to anyone!
We had the valve going from the wall to the toilet and the valve in the toilet that we could not shut off. Called Universal 1st and they said next day (afternoon) easiest service available. Called 3 other plumbing company they pushed us out to Tuesday of next week. Called UP back and asked to be put on their…
Keonte diagnosed the problem and suggested options, i.e. temporary fix v. long-term solution. He returned and replaced our toilet without assistance and did a great job. I really appreciate that every time we use their services Universal Plumbing honors the appointment schedule we agreed upon. Their technicians are…
Excellent service. Arrived on time. Timely completion of work. Will use again when needed.
Always does an amazing job! My goto!
They came on time and we’re professional and extremely knowledgeable! We will request Byron and Ronnie for all future plumbing needs!
Excellent service.
The service James provided was quick, clean and he was very knowledgeable. I look forward to using UNIVERSAL PLUMBING service provider James again in the near future.
Mike was outstanding and professional. Extremely knowledgeable with quality execution of the job. Will use Universal Plumbing the future. Always dependable and on time.
Nick was very professional and never stopped working and does good work.Pricing is good also.Unverisal Plumbing will be my plumbing company.
Great job. Very professional.
This company has worked for my business in the past and so I chose it for my home to replace 3 faucets and 4 toilets in a 22 year old home. They were accurate, clean and professional and I would hire them again.
We are still in the process, but everything is looking good and on track for completion.
Excellent service provided!
Was knowledgeable in the repair and what it would take to complete the job, we had a bumpy start but once it was explained it worked out in the end, cleaned up after themselves and kept it professional
Nick was punctual, polite, and very efficient. His co-worker was very friendly as well. Couldn't ask for better service!
Ben did a fine job with removing and installing
Very please with Byron looking for him to be the installer for another toilet installation.
Keonte and his assistant was very professional, they came in introduced themselves and went to work. They were very knowledgeable about my problem… they cleaned up after themselves during and after service! I commend these guys on a job well done. I recommend this service!
James was prompt, professional, and efficient.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 410 | $205–$630 |
| Plumbing pipe repair | 316 | $353–$1.4k |
| Plumbing leak repair | 301 | $248–$793 |
| Drain cleaning | 255 | $248–$593 |
| Faucet repair | 178 | $228–$585 |
| Toilet repair | 147 | $239–$680 |
| Water heater repair | 82 | $227–$596 |
| Outdoor plumbing system repair | 64 | $366–$1.6k |
