How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREUniversal Power And Electric, Inc.
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 318 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Universal Power And Electric, Inc. for 8 kinds of job.
Universal Power And Electric, Inc. for electrical outlet & switch repair
Clear ✕All 26 Google reviews tagged “Electrical outlet & switch repair”
Andrew did an awesome job and was very informative!
Stephen H. was on time, communicated well and got me back up and running. Would recommend. Many thanks.
On time! Loved the text with the introduction to whom would be arriving to our home. Very knowledgeable, along with our immediate need of our 220 plug to our stove that melted the cord they addressed this and a few safety issues. Stove came today and perfect! You guys had everything we needed. Very professional and…
All of the workers were extremely professional and explained to me exactly what was going on. And were willing to answer any questions. I had, I will definitely recommend them for anybody looking to have electrical work done in your house. They are very professional.
I am grateful that Universal was able to respond quickly. Joe and Andrew quickly diagnosed the problem.
Great people, professional work, punctually on time with courtesy calls, and reasonably priced. I am a happy and highly satisfied repeat customer. The employees are highly professional, knowledgeable, skilled, and courteous.
Joe and Andrew were wonderful. I suspected what the problem might be and they found, verified and fixed the problem within minutes
I can’t say enough good things about Universal Power and Electric! We were having issues with our dryer outlet last week and reached out to Sam, the owner. He was incredibly responsive — he had his team, Austin and James, at our house that same afternoon to diagnose the problem, and they were back the very next day…
Steven and Thomas were great! Scheduled quickly!! (Thanks Rocky!!). On time. Great work. Very pleasant and informative on everything they were working on. I will be using Universal Home Services again in the near future for another project I have been considering. Also, will be requesting the same guys to do the work! Thanks!!
I had a power outage in several switches in the basement as well as one toilet bidet. I hired one person to solve the problem but he knew what the issue was but couldn’t find the source of the poor wire connection. I called up Universal Power this morning, and they so happened to have an electric technician…
Quick response and diagnosis, very fair pricing.
I would highly recommend Universal Power and Electric for your electrical needs. I live in a historical home, so repairs can sometimes be difficult and complicated. Austin and Thomas were very professional and from the moment they arrived at my home, I could tell they knew their business. They knew exactly what to…
Extremely professional, friendly and thorough.
The gentlemen that arrived were prompt, friendly, knowledgeable and professional. They investigated my issue and proposed solutions. The work was done quickly. They also answered questions on other work that I would like down down the road. Would highly recommend.
Stephen and Cabel were both professional and courteous. They found the problem and fixed it quickly. It was nice to have repair people show up on time and when they said they would. I will keep their number handy for any other issues I have.
Universal came out within a few hours of my call. James S. explained all costs up front. He was very respectful and clear. He worked very efficiently while explaining the work to me. He left my house neat and clean. I am more than happy and will reach out to Universal again without hesitation. Thank you, James! Monica F. Waterford, MI
Andrew and his team were great! Very knowledgeable and friendly!
Universal Power and Electric has done several jobs for me- - all on time with excellent results. I won’t consider any other company when electrical problems arise.
Came in and solved the issue. Very professional and knowledgeable.
Excellent work
Nice job by the technicians. Check the outlets and made sure the wiring was correct and required any that were not. Made sure the panel was in good shape. Replaced an outside outlet and added a protective cover.
They came when they said they would, they fixed the issue completely and correctly and confirmed multiple times that the issues were really fixed. A little bit pricey, but worth it for the piece of mind
Jon from Universal did a good job fixing my basement bathroom power outlets. Prices seemed reasonable too. The electrician showed up the same morning I called them. Very convenient. Very friendly. Would recommend. Thanks.
Very professional, friendly and knowledgeable. I would use them again. Jon was great.
Steven was on time and got everything fixed quickly and promptly. I have recommended them to friends already.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Electrical wiring installation | 26 | $410–$1.7k |
| Electrical outlet & switch repair | 26 | $114–$415 |
| Electrical inspections | 16 | $54–$351 |
| Electrical outlet & switch installation | 16 | $248–$958 |
| Electrical panel replacement or upgrading | 13 | $1.9k–$4.3k |
| Light fixture installation | 10 | $196–$811 |
| Electrical wiring repair | 10 | $166–$591 |
| Electrical panel repair | 9 | $209–$888 |
