How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREUniversal Power And Electric, Inc.
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 318 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Universal Power And Electric, Inc. for 8 kinds of job.
Universal Power And Electric, Inc. for electrical panel replacement or upgrading
Clear ✕All 13 Google reviews tagged “Electrical panel replacement or upgrading”
First off, I never do reviews. But these guys are absolutely professional and great to do business with. I called them for a quote, got scheduled the next day, Sam and I agreed to do business together, then scheduled the install for the following day. Even the inspector came out after they finished (this happens…
I can’t say enough good things about Universal Power and Electric! We were having issues with our dryer outlet last week and reached out to Sam, the owner. He was incredibly responsive — he had his team, Austin and James, at our house that same afternoon to diagnose the problem, and they were back the very next day…
We contracted Universal to complete a service upgrade with generator interface and relocation of service panel in our home. We are very happy with the customer service, quality of work, and professionalism of Andrew, Thomas, Joe and the staff at Universal. They worked well as a team and were a pleasure to have at…
Had a fantastic experience with these guys twice now. My house needed a full service and 3 guys came out and went through the job like it was no big deal. Steven, Caleb, and Thomas were the guys who came out today and all of them were great especially with my dogs who kept wanting to be a part of the project. Highly recommend
Very professional. Put drop cloth on the floor to protect it.Did the wiring very neat located the new breaker panel to a new location without damaging the wall. Cleaned up afterwards. Would definitely recommend.
Universal came out within a few hours of my call. James S. explained all costs up front. He was very respectful and clear. He worked very efficiently while explaining the work to me. He left my house neat and clean. I am more than happy and will reach out to Universal again without hesitation. Thank you, James! Monica F. Waterford, MI
Andrew and his team were great! Very knowledgeable and friendly!
James and Thomas are awesome. Very professional and listens to all our concerns. There work is triple checked by them and explains everything once finished.
I had Jon H. And team install a generator hook up to my home. From the initial visit, Jon was friend, knowledgeable and make sure I was educated on all aspects of the process. On the day of install, it was the same. He walked me through the process in getting my electrical panel ready and answered my questions.
Austin and Ciro were extremely helpful and knowledgeable!! Very professional!! I would recommend them and this company to anyone.
Universal Power and Electric did an awesome job for me today. Because of the ever growing number of power outages, I purchased a large portable generator and wanted to hook it up to the house during those outages. Universal came out and walked through everything they would do, from installing the 50 amp inlet box…
Really knowledgeable and quick to do EV charger install. I’m very happy with the service/results.
What a great crew and what great service they provide. They rewired the entire shop, installed an upgraded panel, and added high efficiency LED lighting as seen in the photo. I also use them for my residential needs and trust them completely. I highly recommend this company for all your electrical needs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Electrical wiring installation | 26 | $410–$1.7k |
| Electrical outlet & switch repair | 26 | $114–$415 |
| Electrical inspections | 16 | $54–$351 |
| Electrical outlet & switch installation | 16 | $248–$958 |
| Electrical panel replacement or upgrading | 13 | $1.9k–$4.3k |
| Light fixture installation | 10 | $196–$811 |
| Electrical wiring repair | 10 | $166–$591 |
| Electrical panel repair | 9 | $209–$888 |


