Experts Reviews · Company report
Universal Power And Electric, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Universal Power And Electric, Inc.

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 318 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Universal Power And Electric, Inc. is better than 90% of electricians.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Universal Power And Electric, Inc. is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Universal Power And Electric, Inc. is better than 94% of electricians.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Universal Power And Electric, Inc. is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Universal Power And Electric, Inc. is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Universal Power And Electric, Inc. is better than 100% of electricians.A
100

Reviews for your job

Customers hired Universal Power And Electric, Inc. for 8 kinds of job.

Universal Power And Electric, Inc. for electrical wiring installation

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Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$410–$1.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical wiring installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 94
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Electrical wiring installation” · showing 20

DougLocal Guide · 1,235 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Professional, Honest, and Exceptional Workmanship I called Universal Power and Electric after another electrical contractor left behind substandard work on a recent septic pump circuit installation. From the start, they were completely professional, prompt, and thorough. When they arrived to evaluate the job, they…

Paid $1–500Reasonable priceElectrical wiring installationElectrical outlet & switch relocationService not listed
Mitzi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very nice, efficient, timely and reasonable. I would certainly recommend Universal Power.

Paid $1–500Great priceElectrical wiring installation
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job, on time, quick work and answered all my questions.

Paid $1–500Great priceElectrical wiring installation
Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

First off, I never do reviews. But these guys are absolutely professional and great to do business with. I called them for a quote, got scheduled the next day, Sam and I agreed to do business together, then scheduled the install for the following day. Even the inspector came out after they finished (this happens…

Great priceElectrical wiring installationElectrical panel replacement or upgrading
Grey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

All of the workers were extremely professional and explained to me exactly what was going on. And were willing to answer any questions. I had, I will definitely recommend them for anybody looking to have electrical work done in your house. They are very professional.

Paid $1,000–1,500Great priceElectrical wiring installationElectrical outlet & switch relocationElectrical outlet & switch repair
RobertLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They installed the plug and circuit breaker for the range quickly.

Paid $1–500Reasonable priceElectrical wiring installationElectrical outlet & switch installation
DeniseLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everything was streamlined and done well. I trust your company

Paid $500–1,000Reasonable priceFan installationElectrical wiring installationLight fixture installation
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great people, professional work, punctually on time with courtesy calls, and reasonably priced. I am a happy and highly satisfied repeat customer. The employees are highly professional, knowledgeable, skilled, and courteous.

Paid $600–800Great priceElectrical wiring installationElectrical outlet & switch repairElectrical outlet & switch installation
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I can’t say enough good things about Universal Power and Electric! We were having issues with our dryer outlet last week and reached out to Sam, the owner. He was incredibly responsive — he had his team, Austin and James, at our house that same afternoon to diagnose the problem, and they were back the very next day…

Ground wire installationElectrical wiring installationElectrical panel replacement or upgrading
Stephen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We contracted Universal to complete a service upgrade with generator interface and relocation of service panel in our home. We are very happy with the customer service, quality of work, and professionalism of Andrew, Thomas, Joe and the staff at Universal. They worked well as a team and were a pleasure to have at…

Customer photo from Stephen's reviewCustomer photo from Stephen's review
Electrical wiring installationElectrical panel replacement or upgrading
AndrewLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a fantastic experience with these guys twice now. My house needed a full service and 3 guys came out and went through the job like it was no big deal. Steven, Caleb, and Thomas were the guys who came out today and all of them were great especially with my dogs who kept wanting to be a part of the project. Highly recommend

Paid $2,000+Reasonable priceGround wire installationElectrical inspectionsElectrical wiring installation
james2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a power outage in several switches in the basement as well as one toilet bidet. I hired one person to solve the problem but he knew what the issue was but couldn’t find the source of the poor wire connection. I called up Universal Power this morning, and they so happened to have an electric technician…

Paid $200–400Great priceElectrical wiring installationElectrical outlet & switch repair
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Efficient, neat, knowledgeable friendly, thorough, and reasonable.

Paid $1,000–1,200Reasonable priceFan installationElectrical wiring installationLight fixture installation
DarlaLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Extremely professional, friendly and thorough.

Not sureElectrical inspectionsElectrical wiring installationElectrical outlet & switch repair
Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service from initial contact to home visit and estimate, and finally installation. City inspectors came a week after install and even they commented how it was clear that Universal knows what they’re doing and takes pride in their work.

Electrical wiring installation
Kristin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Andrew and his team were great! Very knowledgeable and friendly!

Great priceElectrical wiring installationElectrical outlet & switch relocationElectrical panel replacement or upgrading
shari4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Austin and Thomas were wonderful. Informative, kind, and thoughtful.

Great priceElectrical fuse changingElectrical wiring installationElectrical outlet & switch relocation
Stacy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

James did a great job installing our electrical box! He was on time and always friendly

Paid $400–600Reasonable priceElectrical wiring installation
Nicholas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a good experience with this company. The electricians James and Tommy updated our laundry room lights from pull switches to an on and off switch. Also updated stove connection from 3 to 4 prong. Rewired microwave and dishwasher to dedicated lines for each, with new gfci outlet for dishwasher. Gfci in fuse box…

Paid $1,600–1,800Reasonable priceRemodelingElectrical fuse changingElectrical wiring installation
ConLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

James and Thomas are awesome. Very professional and listens to all our concerns. There work is triple checked by them and explains everything once finished.

Paid $1,600–1,800Great priceGround wire installationElectrical inspectionsElectrical fuse changing

Show more electrical wiring installation reviews (6 more) →

Price

$512+7% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 63%Overpriced 3%Not sure 6%

Jobs customers hired them for

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