Experts Reviews · Company report
Universal Roofing Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty78−2.2Momentum penalty14−8.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Universal Roofing Company

Fort Myers, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 24 skylight installation services · 4.9★ from 285 Google reviews

Report card

Percentile vs other skylight installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Universal Roofing Company is better than 86% of skylight installation services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Universal Roofing Company is better than 69% of skylight installation services.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Universal Roofing Company is better than 78% of skylight installation services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Universal Roofing Company is better than 100% of skylight installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Universal Roofing Company is better than 14% of skylight installation services.F
14
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Universal Roofing Company is better than 76% of skylight installation services.B
76

Reviews for your job

Customers hired Universal Roofing Company for 8 kinds of job.

Universal Roofing Company for roof inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 20

All 21 Google reviews tagged “Roof inspection” · showing 20

danny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My roof had some issues from previous storm. These guys were the best … they showed up on time and did exactly what they said they would with no hiccups. Roof came out wonderful . Great customer service !

Roof inspectionRoof installation
Rogney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome service and super quick response when you call then to schedule a repair Thanks you JJ and the universal team

Great priceRoof inspectionAttic venting
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend Universal Contracting and Solar for any roofing. Matt Bates, the project manager was great to work with. Respectful, knowledgeable, and timely.

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Eli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Connery goes above and beyond! Always responsive, genuine, compassionate. Literally a HUGE asset to any company!!

Roof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Lorella11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We had a new roof installed by Universal Contracting and Solar. Max was the project manager. He was extremely knowledgeable, professional and courteous and he spent a lot of time answering all my questions. He was available and involved throughout the entire installation. I highly recommend Universal Contracting And Solar. We love our new roof!

Gutter installationRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Crystal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing & extremely fast work! Jose was extremely professional & kept me updated every step of the way! My roof was completed in LESS THAN 2 WEEKS from start (obtaining permits) to finish (gutters & soffits)!!

Customer photo from Crystal's review
Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
Toni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jose C was very knowledgeable and easy to work with, would recommend to others.

Roof inspection+ Professionalism
Anonymous2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Extremely professional, very reliable. Customer service is second to none and the entire job done in less than a month despite being the cheapest of four bids. Give these folks a call ifor any of your roofing needs.

Roof inspectionSkylight installation+ Punctuality+ Quality+ Professionalism
Rashaun10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing company and does amazing work! Recommend 10/10

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Dustin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brooks was fantastic. Very professional, answered every question I had, and made the entire roof replacement process a breeze. Couldn’t recommend him and this company enough!

Roof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rick was great from the initial inspection through the roof replacement. The crew did a great job! Very happy with the final product!

Gutter installationRoof inspectionRoof installation+ Quality+ Professionalism
glenna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did everything they promised and more and we are very happy with our beautiful new roof. We have a flat roof that many companies can't do, but they did an excellent job.

Roof inspectionRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
KellyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely the best 💯 from start to finish.

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
donny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jose took care the best care of us throughout the whole claims process, highly recommend working with him and universal.

Roof inspectionRoof installationRoof repair for storm & wind damage+ Quality+ Professionalism
Norm1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Universal Contracting Of Florida is great. They did everything they promised, that was needed, and more. They saved me thousands of dollars. They went way above the call of duty to get everything perfectly right. We couldn't be happier.

Roof inspectionRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Universal Contracting is very responsive and definitely caters to the customers needs. Keith Glenn constantly gave updates with the process and was very responsive to any questions or concerns. There wasn’t a doubt during the entire process that Keith Glenn wasn’t able to ensure that the job would be completed in a…

Roof inspectionRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Dailany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jose Rodriguez de Universal fue referido por unos amigos, José fue bien profesional y nos enseñó el daño que las lluvias causaron en mi techo, ahora estamos trabajando con UNIVERSAL CONTRACTING para que nuestro seguro cubra los daños

Roof inspection+ Responsiveness+ Punctuality+ Quality
Ashley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are so grateful for Universal Contracting! They made the process so easy to get our insurance to replace our roof after a few bad storms. We worked with Keith Glenn and he was so helpful and knowledgeable. He exceeded our expectations every step of the way! If you are in need of a new roof or repairs I highly recommend Universal Contracting!!

Roof inspectionRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Kailin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I just wanted to take the time to give Keith G some well deserved credit! He was incredibly professional and his customer service was phenomenal! He worked with me through this whole process and kept me in the know! I will absolutely be referring people to him to get their roofs fixed/replaced

Roof inspection+ Responsiveness+ Punctuality+ Quality
Manuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The inspector Bob Love was very Profecional, well educated and very polite. He move around the roof like he knows what he was doing. Taking safety very seriously.

Roof inspection+ Responsiveness+ Punctuality+ Professionalism

Show more roof inspection reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation51$12k–$32k
Roof repair for storm & wind damage44$539–$6.1k
Roof inspection21—
Gutter installation20—
Roof damage repair12$371–$4.8k
Roof repair11$539–$6.3k
Skylight installation3—
Skylight repair3$301–$1.7k

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