How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty78−2.2Momentum penalty14−8.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCOREUniversal Roofing Company
Fort Myers, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 24 skylight installation services · 4.9★ from 285 Google reviews
Report card
Percentile vs other skylight installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.
Reviews for your job
Customers hired Universal Roofing Company for 8 kinds of job.
Universal Roofing Company for roof repair for storm & wind damage
Clear ✕All 44 Google reviews tagged “Roof repair for storm & wind damage” · showing 20
Is this place still in business? Called numerous times over the past 10 days and left messages with no return call and no one answers the phone. This company replaces our roof but have had subsequent leaks.
I had an issue with a leak around the vent stack. When I contacted Universal they responded immediately, sent out a repair crew and promptly fixed the problem. I couldn’t say enough good things about the service.
Fantastic company here I highly recommend this to anyone here in FWFL. Lauren Nunez was by far the best help we received. Very welled knowledge, professional and great personality.
They did a great job, work was thorough and very efficient. Customer service we received by Amanda was beyond expectations! I highly recommend this company!
Very happy with this company. Specifically, Amanda was very helpful and professional set
Got a quote from Lauren Nunez to do my roof. She was very helpful and wonderful to deal with! Will definitely recommend in the future!
Had a great experience with Lauren Rossey over the phone she answered numerous of my questions I had and was very professional and patient over the phone with me.
Our roof was in need of some minor repairs and this company was responsive and efficient with helping us resolve these problems. Amanda, was very helpful with keeping us informed of the progress and answering any questions we had along the way. Highly recommend
The company and Matt Bates were amazing. Would highly recommend using them and dealing with Matt as he is a true professional who makes it easy!
The company makes sure they provide their service quickly and efficiently. The staff that works there is awesome as well. Lauren & Jennifer have a welcoming demeanor. They both make sure that all questions/concerns that you might have are answered. This company is one that I would recommend to my friends and family.
I would highly recommend Universal Contracting and Solar for any roofing. Matt Bates, the project manager was great to work with. Respectful, knowledgeable, and timely.
Matt was extremely informative and helpful. He took care of every detail and I would highly recommend working with Universal and especially with him!
I called for a quote and spoke with Lauren Nunez. She was very resourceful and helpful. Excellent customer service. I contracted with Universal for a new roof and am very pleased with the results.
Jennifer A was Very kind and understanding for help after the hurricane!
OMG let me tell you about my experience with Connery. Amazing is an understatement. Talk about customer service. Couldnt be happier. Wouldnt work with anyone else.
lauren rossey is a pleasure to work with also very kind and professional
Connery goes above and beyond! Always responsive, genuine, compassionate. Literally a HUGE asset to any company!!
Highly recommend this company! Excellent experience all around and Amanda was an absolute rock star with the customer service...very responsive and professional! 👍👍
After hurricane Ian it was difficult to pick a roofing company that I felt I could trust. I’m happy that I went with Universal Contracting for my repairs. They did an amazing job and Connery made sure I was satisfied from beginning to end. I’d give him 10 stars if I could.
I contacted universal contracting right after hurricane Ian came through and destroyed my house. I had roof damage throughout and water poured in during the storm. Worked with Connery. He was very professional. Explained the whole process very well and made everything super easy. I am still fighting with everyone…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 51 | $12k–$32k |
| Roof repair for storm & wind damage | 44 | $539–$6.1k |
| Roof inspection | 21 | — |
| Gutter installation | 20 | — |
| Roof damage repair | 12 | $371–$4.8k |
| Roof repair | 11 | $539–$6.3k |
| Skylight installation | 3 | — |
| Skylight repair | 3 | $301–$1.7k |