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Universal Stone Solutions

Tool store · Albuquerque, NM · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 30 countertop installersPosition by Experts Score among all companies we track in this category. · better than 83%
5.0 ★★★★★ 28 Google reviews · 4 photos
100%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Apr 2025latest review

Universal Stone Solutions at a glance

Google reviewers rate Universal Stone Solutions five stars based on twenty-eight reviews, noting that the owner has not responded to any feedback. Customers consistently praise the store's competitive pricing, professional demeanor, and helpful staff who assist in locating specific tools. Recurring themes highlight the large inventory of high-quality equipment, including grinders and diamonds, as well as reliable service for countertop installations and sink sourcing. No common criticisms are evident in the provided excerpts.

  • Google rating: 5.0 out of 5 from 28 reviews (100% five-star).
  • Reviews on this page: 28 Google reviews (16 with written comments, 1 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: April 24, 2025.
  • Service: Countertop Installer serving Albuquerque, New Mexico.

Data from Google, last updated November 2, 2026.

Star ratings

28 Google reviews we collected

  • 5 stars28100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 16 written reviews

  • Praise7100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude343%
  • Would recommend229%
  • Price & value114%
  • Honesty & trust114%

What customers talk about

We read 16 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “A great , professional place with an excellent group of employees who are very knowledgeable and extremely helpful.”
  • “We been working with him for a few years and highly recommend him and his team.”
  • “Always great customer service and very competitive pricing !”
  • “Konrad and his team are so reliable and friendly.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are legit. Worked with them to get new countertops installed with one of their contractors. Awesome selection of FLEX grinders too 👍

Customer photo from Andrew's review
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Konrad and his team are so reliable and friendly. When we need a sink, he usually has it in and if not, it’s here in a week or 2. We been working with him for a few years and highly recommend him and his team.

Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A great , professional place with an excellent group of employees who are very knowledgeable and extremely helpful.

Warren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The quality of tools and equipment they offer are great all around. What sets this company apart from their competitors is their customer service. They have all gone above and beyond to help find specific tools and come up with solutions at no benefit to them.

Mario4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very Satisfied, Mirik goes above and beyond to get you the tools you need!!! Thank you Guys

Photos

Customer reviews

5.0 ★★★★★ 28 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Rudy Lee1 reviewTotal number of Google reviews Rudy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great workmanship that shows in all the products!

Kazimir Pulawski7 reviewsTotal number of Google reviews Kazimir has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best in the business

Jordan Aragon4 reviewsTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always great customer service and very competitive pricing !

Roy Feldstein1 reviewTotal number of Google reviews Roy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very helpful people!

Andrew Pompei2 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are legit. Worked with them to get new countertops installed with one of their contractors. Awesome selection of FLEX grinders too 👍

Rachel Arc4 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Konrad and his team are so reliable and friendly. When we need a sink, he usually has it in and if not, it’s here in a week or 2. We been working with him for a few years and highly recommend him and his team.

Anna Baranski2 reviewsTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very profesional company !

Barbara Przezdziecka1 reviewTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A great , professional place with an excellent group of employees who are very knowledgeable and extremely helpful.

ln_godmex_ln1 reviewTotal number of Google reviews ln_godmex_ln has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Universal stone solution great tools great guys

Warren McCracken5 reviewsTotal number of Google reviews Warren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The quality of tools and equipment they offer are great all around. What sets this company apart from their competitors is their customer service. They have all gone above and beyond to help find specific tools and come up with solutions at no benefit to them.

Universal Stone Solutions on Google Maps →

Business details