Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%51+3.6Craft & service penalty96−0.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

University City Service Center

San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #144Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 554 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.University City Service Center is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.University City Service Center is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.University City Service Center is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.University City Service Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.University City Service Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.University City Service Center is better than 51% of auto repair shops.C
51

Reviews for your job

Customers hired University City Service Center for 8 kinds of job.

University City Service Center for auto battery replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto battery replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Auto battery replacement” · showing 20

Oleg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

These guys are awesome! I have been coming here for years and have had University City Service Center service all of my family’s vehicles. They are honest, professional, and the turnaround on their services is very quick.

Reasonable priceAir & cabin filter replacementExhaustTires
Pamela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Was given accurate estimat and car ready on thime!

Reasonable priceAuto battery replacementService not listed
Alice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Every time I come here I am impressed! All the staff are so friendly and helpful, and they do great work!

Reasonable priceAir & cabin filter replacementAuto battery replacementGeneral repairs & maintenance
holly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Scott and staff and wonderful every single time!!!

Great priceAuto battery replacement
Ginger6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Consistently reliable, fast and friendly service!

Reasonable priceAuto battery replacementGeneral repairs & maintenanceEngine repair
TomLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We’ve been using this service station for over 25 years. They have maintained a high level of service and ethic for the entire time. We will continue to use them Bryan and his team are simply the best!!

Reasonable priceAuto battery replacementOil change
MiloLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We take our truck and cars there for oil and everything else. They do a good job in a reasonable amount of time. They have a good reputation and keep it. Friendly too. AAA approved. They are usually very quick with oil changes and smog certs.

Reasonable priceAuto battery replacementGeneral repairs & maintenanceAuto emissions testing
Vincent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The diagnosis, repair and service work turn around time was excellent. From the towing to having the truck back working within a few hours was great. Thank Brian, Scott, and the team!

Great priceAuto battery replacementOil change
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Quick and courteous service as usual. I go to these guys for all my maintenance needs (I’ve got 5 cars) and I’m never disappointed.

Reasonable priceAuto battery replacementGeneral repairs & maintenanceAuto engine diagnostic
Liz6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very Fast and efficient.. Thank you!

Great priceTiresAuto battery replacement
Kathryn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I absolutely all the Mechanics here at this Station. But Scott is my go to guy. He’s absolutely Fantastic. He always super Honest and Fair prices.

Great priceAir & cabin filter replacementExhaustAuto battery replacement
Art3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This was my fourth visit to University City Service Center. They have never disappointed me. The service there is excellent.

Great priceAuto battery replacement
Valentino3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My family have been customers here for over 20 years now. I myself have been coming close to 10 years. Whether I drop in or make an appointment I always receive a call same day or the next outlining exactly what work needs to be done and exact cost before moving forward. On top of the clear communication, the…

Great priceAuto battery replacementGeneral repairs & maintenanceEngine repair
Katie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

All the employees here are so helpful and friendly. My parents have been coming to Brian and Scott since the 90s and now I take my cars here even though my family lives in Rancho Penasquitos. They are worth the drive. Always honest and let me know when larger expenses may be in the near future. When larger expenses…

Great priceAir & cabin filter replacementTiresAuto battery replacement
Jeffrey17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

University City Service is the best auto repair in San Diego. Their integrity and knowledge are AAA +++ all the way!!!

Great priceAuto battery replacementSteering & suspension repairGeneral repairs & maintenance
Audrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★

Came in for an oil change, it was reasonably priced and I didn’t wait too long. Great service overall.

Reasonable priceAuto battery replacementOil change
Gilad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Thank you Scott and Brian for a wonderful survice It great to find a car mechanic that I can trust

Reasonable priceAuto battery replacementGeneral repairs & maintenanceAuto engine diagnostic
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

These are by far the best mechanics in San Diego. They are friendly, fast, and incredibly helpful. We’ve been bringing our cars to them for 13 years and I cannot imagine going anywhere else. They have always been completely honest, their rates are amazing, and they communicate clearly and thoughtfully!

Great priceAuto battery replacementGeneral repairs & maintenanceAuto engine diagnostic
Jeffrey4 months ago★★★★★

Rating only, no written review.

Great priceAuto battery replacementGeneral repairs & maintenanceTransmission repair
Cassandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Great priceAuto battery replacement

Show more auto battery replacement reviews (4 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 61%Overpriced 2%Not sure 2%

Jobs customers hired them for

Compare with