Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Upscale Handyman logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty65−3.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Upscale Handyman

Grosse Pointe Woods, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 11 TV mounting services · 4.9★ from 105 Google reviews

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Report card

Percentile vs other TV mounting services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Upscale Handyman is better than 94% of TV mounting services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Upscale Handyman is better than 92% of TV mounting services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Upscale Handyman is better than 65% of TV mounting services.B
65
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Upscale Handyman is better than 100% of TV mounting services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Upscale Handyman is better than 100% of TV mounting services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Upscale Handyman is better than 86% of TV mounting services.A
86

Reviews for your job

Customers hired Upscale Handyman for 8 kinds of job.

Upscale Handyman for furniture assembly

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture assembly”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 4 Google reviews tagged “Furniture assembly”

Debra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bill was very professional. He put together a 5 drawer dresser and a bookcase headboard for my son's room and did a fantastic job. He also fixed my daughter's broken drawer on her dresser. I will be recommending him to everyone I know. Thank you Bill!

Furniture assembly+ Responsiveness+ Punctuality+ Quality
Nusrath7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bill was on time to fix my furnitures and kind men.

Furniture assembly+ Punctuality+ Professionalism
Renee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Upscale Handyman did an amazing job helping hang, assemble, and advise when we moved into our new home. We fully trust their expert advice and experienced skill set with anything we need done. We have continued to used them and will continue to do so in the future. I highly recommend! Thank you!

Furniture assemblyGeneral constructionHome maintenance & repairs+ Responsiveness+ Punctuality+ Quality
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called 10 handymen from Google search and he is the only one that called me back and he called me back within a half hour. He is the only one who had a professional voicemail And was able to come out four days after I called. He was on time, he was professional, he was smart, he was very kind and trusting. He…

Furniture assemblyGeneral repairs+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs12—
Paint indoors4—
Furniture assembly4—
Plumbing fixture installation3—
General construction2—
Home maintenance & repairs2—
Repair flooring2—
Drywall repair2—

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