DEEP CLEANING SERVICES · DALLAS, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%66+9.9Craft & service 20%28+5.6Value 10%73+7.3Momentum 8%69+5.5Track record 7%34+2.4Accountability 5%91+4.6Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%66+9.9Craft & service 20%28+5.6Value 10%73+7.3Momentum 8%69+5.5Track record 7%34+2.4Accountability 5%91+4.6Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREUptown Cleaning
Better than 75% of deep cleaning services · #10 of 40
5.0★446 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Uptown Cleaning for moving-related cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$277–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 33
All 3 Google reviews tagged “Moving-related cleaning”
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Great company easy and clean
Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Hired Uptown Cleaning to do a move-out clean from my apartment. Provided up front pricing based upon what I asked to be done.. communication is fantastic. Scheduled service for a Saturday; they showed up on time and did a FANTASTIC job. Highly, highly recommended. Would definitely use them again in the future.
Deep cleanMoving-related cleaning
AngelaLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I'm very happy with the service that I received from Uptown Cleaning! I hired them to do a move-out clean for a rental home, and it sparkled afterwards! They're also very responsive to feedback, which I really appreciated. There was one spot on the floor that the cleaner missed, and I texted a photo to Michelle,…
Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Uptown, grey = deep cleaning services average
Rating over time
Price
$146-47% vs typical deep cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Great price 43%Reasonable 56%Overpriced 0%Not sure 1%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%66+9.9Craft & service 20%28+5.6Value 10%73+7.3Momentum 8%69+5.5Track record 7%34+2.4Accountability 5%91+4.6Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
79
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
66
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
28
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
73
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
69
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
34
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
91
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+66 / −1
Professionalism
+58 / −1
Responsiveness
+48 / −0
Punctuality
+41 / −0
Value
+49 / −1
