DEEP CLEANING SERVICES · DALLAS, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%66+9.9Craft & service 20%28+5.6Value 10%73+7.3Momentum 8%69+5.5Track record 7%34+2.4Accountability 5%91+4.6Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%66+9.9Craft & service 20%28+5.6Value 10%73+7.3Momentum 8%69+5.5Track record 7%34+2.4Accountability 5%91+4.6Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREUptown Cleaning
Better than 75% of deep cleaning services · #10 of 40
5.0★446 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Uptown Cleaning for upholstery cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$259–$477
All 2 Google reviews tagged “Upholstery cleaning”
★★★★★ Christian · 3 years ago
Always a five star experience with uptown cleaners. Rosa did a wonderful job - very kind, professional, and went above and beyond.
Upholstery cleaningGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Nick · 4 years ago
They showed up on time and followed all instructions. I got home from work and not only did everything look spotless, they even organized everything that was on counters and on the ground in my room and closet. One of the more reasonably priced cleaning services in my area and signed up for monthly cleanings.
Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Uptown, grey = deep cleaning services average
Rating over time
Price
$146-47% vs typical deep cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Great price 43%Reasonable 56%Overpriced 0%Not sure 1%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%66+9.9Craft & service 20%28+5.6Value 10%73+7.3Momentum 8%69+5.5Track record 7%34+2.4Accountability 5%91+4.6Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
79
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
66
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
28
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
73
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
69
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
34
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
91
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+66 / −1
Professionalism
+58 / −1
Responsiveness
+48 / −0
Punctuality
+41 / −0
Value
+49 / −1
