Is Uptown Cleaning any good?
Our verdict: a strong choice — #10 of 40 deep cleaning services, better than 75%. Customers single out its accountability and satisfaction; craft & service is where it trails.
Accountability — better than 91% of peers
Satisfaction — better than 79% of peers
Value — better than 73% of peers
Track record — 34th percentile
Craft & service — 28th percentile
Uptown Cleaning for general housekeeping
Clear ✕44 customers reviewed a general housekeeping job here and rated it 4.91★. Most paid $100–150 (category typical: $157–$248). For this job it ranks #12 of 28 deep cleaning services we track.
All 44 Google reviews tagged “General housekeeping”
We’ve had Uptown Cleaning servicing our apt. for over 8 years now. Anabel T went above and beyond!! I don’t think I’ve ever seen our bathtub and grout be this clean and white! We always appreciate their service, but especially this time!
Aracelie was the best cleaner. I have had many different ladies come to clean and she was the most thorough, got everything dusted and took her time to do it right.
Awesome experience! Joselin did an exceptional job, and I’ve signed up for monthly service. Highly recommend!
Rosa is a very thorough and thoughtful cleaner! She makes sure every detail ks perfect!
Great service and value.
Excellent - Yuliana, was punctual, used our in home cleaning supplies as requested, and was very thorough! Zaida was also excellent. We unfortunately left our place a mess and came back to it completely clean.
It’s been a wonderful experience having Uptown Cleaners take care of our home. They make it easy, transparent about pricing, and best communication by far. I want to give a shot out to Isela! She treats our home with care, kindness, and love. Our household is beyond grateful anytime Isela cleans our home. Thank you…
I have been so far pleased with my cleaning services! I recently had Anabel who was very thorough and detailed. I also want to commend the staff themselves for having such amazing customer service. They are constantly following up, sending prompt and quick responses and ensuring that I am very pleased with my…
Minerva was great! She cleaned things I didn’t even ask her to do. Spots I thought wouldn’t be touched got touched! She was quick and efficient. I would like her to every cleaning going forward!
Great service! Would highly recommend to anyone in the area.
Been a client for about 2 years. In a newer home construction with all its dust, quirks and post-build upgrades. They are very thorough and responsive to any requests. I like their quality control procedures. Overall pleased with their service.
I have been a client of this cleaning service for over two years across multiple apartment complexes, and they have consistently demonstrated excellent value and service. Their pricing is competitive and transparent, the quality of their cleaning work is reliably high, and their communication throughout the process…
Minerva was lovely! She was prompt, detailed, and kind. Our space was cleaned thoroughly an she did a great job. Will be scheduling again! Update: I had Virginia my second round and she did an excellent clean!
Had spare b/b that was never used , and I have trouble cleaning. Located Uptown Cleaners and they are her courteous and patient to help me arrange and cleaning. They were on time and did a wonderful job. See before and after photos . I would recommend.
Anabel did an amazing job cleaning my home. Due to some medical issues, my home needed extra loving and attention. Thank you Anabel!!!
I am very pleased with Uptown Cleaning, especially with Aurora. She takes great care to see that every detail of cleaning is done, even down to the design on my paper towels. It’s a treat when she comes to clean and I love coming home to a spotless condo! Highly recommend them!
I was very pleased with the excellent cleaning service provided by their staff member Mary. Five stars easily.
I’ve been using Uptown Cleaning for a couple of years and am always pleased with their work. I highly recommend their service. They always gave my apartment a great cleaning.
I had such a great experience with the Uptown Cleaning team from being to end! Myriam did a phenomenal job! She truly made my week!!
They did an awesome job cleaning my apartment! Very impressed with how great it looked I will be using them again in the future. Very thankful for uptown cleaning! Amazing job :)
Elvia’s service was absolutely fantastic. My home was spotless, and it was such a nice feeling to experience. Thank you so much, Elvia!
Aracely did an amazing job cleaning my apartment this week! I am definitely using Uptown cleaning on a regular basis going forward and will ask for her every time!
Very happy with Uptown Cleaners, especially Aurora! She really goes the extra mile and does a fantastic job.
Always a five star experience with uptown cleaners. Rosa did a wonderful job - very kind, professional, and went above and beyond.
Mariana did a wonderful job cleaning our apartment! It is even cleaner than it was before we moved in. Thank you Uptown Cleaning for your excellent work!
Rosa did a great job! She was very diligent and efficient! My apartment looks spotless and she got it all done in less than 2 hours!
Highly recommend...always very thorough and consistent. Very accommodating to my schedule.
Pricing is very reasonable and they do an amazing job. Uptown cleaners sends the same staffer if requested, which I greatly appreciate. I would highly recommend Elvia if you are looking for a staffer. She is the absolute BEST! She is meticulous at cleaning and always leaves my house spotless. She even helps me…
Amazing customer service. They have no equal
Simi and Rosa were great. The stove top and master shower have never looked so clean.
So I wasn’t there… I was actually out of town, and the husband was the one to come home to see the results. The man raved as though the housekeeper had hidden hundred dollar bills all over the apartment. He loved the way she made the bed, arranged couch pillows, vacuumed certain patterns in the floor, and he said,…
I had Dina Banegas from Uptown Cleaning come clean my 2BR apartment in Victory Park today (Saturday, April 15). She was fantastic!! Dina has such a sweet and pleasant attitude, but also was incredibly efficient yet thorough. I noticed shine in areas that have been collecting dust for ages! She really went above and…
Rosa did a fantastic job cleaning the house. Very professional service and I would highly recommend to use Uptown Cleaning.
Rosa and Dina were amazing! They cleaned my 3 story townhome in less than 2 hours. They are polite, hardworking, and paid attention to detail. I would love to have them in my home again.
We have had a wonderful experience using Uptown Cleaning. Mariana is absolutely fantastic – she is thorough, professional, communicative, and all around does a fantastic job. She asks if there are any specific areas she'd like us to focus on, and always welcomes us doing a check when she's finished to make sure we…
Excellent and thorough job with friendly, professional communication. Highly recommend!
They were very reliable, responsive to my scheduling requests, answered emails immediately and did very good job. Any time a delay occurred (which only happened a few times over about 6 years of service) we were informed immediately
Love uptown cleaning ! They do an excellent job cleaning in an efficient manner. Very professional and reasonable price. Best in town! Ask for Aracely who is such a hard worker and very kind. I’m a loyal customer for over a year now.
I have been using UC for twice monthly cleanings for almost a year now and they are so fantastic. They are so thorough and detail oriented. I can’t even put into words how wonderful it is to come home to a clean house after they’ve been in. The management and the staff are so caring and good at what they do, I can’t…
My work schedule is pretty demanding so although I’m used to cleaning my own place, I can barely find the energy these days. I was in search of someone to clean my apartment on a monthly basis in the downtown area for a while before receiving a recommendation for Uptown Cleaning. Scheduling is easy and everyone is…
There were no "animal droppings" and absolutely no flies? I understand that you need to cover your bases regarding negative reviews but this is beyond unprofessional - false accusations bc you received a negative review is beyond petty...for anyone reading this please understand that these are the types of people…
They showed up on time and followed all instructions. I got home from work and not only did everything look spotless, they even organized everything that was on counters and on the ground in my room and closet. One of the more reasonably priced cleaning services in my area and signed up for monthly cleanings.
I’ve been using Uptown Cleaning for a few years now and I have to say that they are AMAZING!! Mirza is AWESOME! They’re trustworthy, professional, and on time!!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Uptown Cleaning
Is Uptown Cleaning good?
Yes by most measures: 5.0★ from 446 Google reviews and an Experts Score of 63/100 (grade B), #10 of 40 deep cleaning services we track. 0.9% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Uptown Cleaning charge?
Customers reported a typical bill of $146 (middle half $114–$196), 47% below the deep cleaning services median of $277.
What do customers hire Uptown Cleaning for?
Mostly standard cleaning (104), deep clean (68), general housekeeping (44), moving-related cleaning (3).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 60%).
