How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%94+32.9Reliability 15%92+13.8Craft & service 20%85+17Value 10%47+4.7Momentum 8%42+3.4Track record 7%83+5.8Accountability 5%74+3.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREUrban Desert Pest Control
Scottsdale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 5.0★ from 3,213 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: momentum.
Reviews for your job
Customers hired Urban Desert Pest Control for 8 kinds of job.
Urban Desert Pest Control for general pest inspection
Clear ✕All 504 Google reviews tagged “General pest inspection” · showing 120
Ian was on time, courteous, considerate and well spoken. He explained what he was doing and efficiently completed the job. We gave 7-10 days to see if the product works as well as Ian does!😁
I have been using Urban Desert Pest Control since earlier this summer and have been really happy with the quality of the service! If there is a recurrence of insects after the first 60 days (for the initial treatment to take effect) they have come back for interim treatment outside of my usual service. They provide…
Robert was kind, knowledgeable, and punctual, and he even had a great sense of humor, which I always appreciate! I can say with confidence that we feel safe and at ease knowing he will be taking care of our home going forward. Thank you, Robert, for such a pleasant start to working with Urban Desert. We look forward…
Faith did a great job. Very professional.
Dallin was friendly, thorough, and attentive to details. Great job!
Nathan at Urban Desert did an excellent and thorough job treating our home. Very happy with this service.
The job had to be split into two visits due to the weather, but everything that could be completed was done. The service was for tarantula and pest control in Arizona, and the work was handled professionally.
Ryan was fantastic. He explained he did so well understood. We are so happy we chose Urban Desert! Can’t wait to be pest free! Don’t want to get stung by a scorpion 🦂 Track you for your service. Please don’t hesitate to call them if you see a 🦂 or around your house!
Very much appreciate Faith ‘s expertise to ensure my home is pest free. She was efficient and professional. Thank you
First initial service for general pest control. Dallin was polite and had good attention to detail. Price is fair.
Ethan is very personable, professional, and knowledgeable. Very respectful of property. Highly recommend Update September 2025: Updating to share how well JAMES WILLIAMS serviced our home. Great communication, punctual. Does a thorough job inside and out. I greatly appreciate how well Urban Pest cares for our…
Michael was very nice and from what I see he did a thorough job spraying.
The success of any business lies within its employees. Since we have had Urban desert, we started with Robert and then Bobby took over our pest control. Robert was fantastic and so is Bobby. Because of Bobby's service we would not think of going anywhere else! What a great employee!!
Just had our house serviced by Dallin of Urban Desert Pest control. His attention to detail is outstanding and communication is excellent. He insured that everything was addressed. I would highly recommend Urban Desert and Dallin Mortensen
Jeff has routinely exterminated our house and has always done a great professional job, he is very thorough, very polite and a great communicator. Thank you Jeff for your great work!
Ryan Edgell from Urban Desert Pest Control provided excellent service from start to finish! He communicated well, kept me updated with his ETA, and was very informative about the products they use and how pest control works. He was respectful of my home and my fur babies, and I felt completely comfortable having…
Bobby was on time and so respectful of my property! He always goes above and beyond! So happy to have found this company!!
Very convenient and friendly to work with. Extremely professional
Happy with my service .Pest tech was thorough with the service . My questions and concerns was addressed professionally and patiently
Robert with Urban Desert is the Best! Always friendly, always handles all the bugs that show up (which has not been many since he has taken over our pest management) and is over the top when it comes to keeping our dogs safe. HIGHLY recommend him!
Michael was very thorough and informative. He sprayed interior, exterior, spread granules outside and left glue boxes for garage. Wore shoe covers inside. Very happy with the service.
Very professional, actually show up for their appointments. Whatever your need, they have a solution.
Ryan was prompt and communicated when he would be arriving. Explained things to us when we had questions. Great job.
Great service and feel assured I made the right choice in choosing Urban Desert Pest for my pest control needs.
Urban Pest Control is the best! I've tried numerous other Pest services - they are all sub-par to Urban Pest. The chemicals they use work! Plus all chemicals are safe for people and pets and they don't stink. They always notify you, communications are great and they show up on time! I highly recommend them!!!
Robert addressed the issue I was having and was extremely thorough. He observed a possible termite issue and explained it to me in detail. We will have them come and conduct a termite inspection asap. Robert was professional and friendly. Definitely recommend this company.
Tony Ramirez is the most knowledgeable and professional technician we have ever had! He has been our choice for more than 10 years…
Always great service, Tony R. is very thorough and communicative.
Great technician. Friendly and knowledgeable.
Great service. Would totally recommend . Our tech was awesome, friendly and thorough.
Strong work. Thorough and accommodating.
Been a customer for 5 years. Never had an issue. They always provide great customer service.
Tony is absolutely amazing! We truly couldn’t ask for a better technician to take care of our property. He is always professional, thorough, dependable, and genuinely cares about making sure everything is done right. What really sets Tony apart is the pride he takes in his work and the level of customer service he…
Dallin is great! Very professional and kind and does an awesome job making sure the bugs stay out of our home!
Fantastic service, very attentive and responsive. Haven't had any problems since switching to this company now for 5+years
Very thorough and professional.
Faith was super helpful
Mark does a great job...very pleased with the service!
Nathan was simply awesome for my first service at my Mom’s house, and this company has serviced my home multiple times. I’d highly recommend them for termite or general pest control. If I could have given ⭐️⭐️⭐️⭐️⭐️⭐️ I would have!
Michael G., was great. They inspected everything and explained in detail when I had questions. They were also really good with our dog.
Michael was prompt, professional and did an excellent job.
kind, courteous, great communication on scheduling and listening to our pest control needs for our home.
Jack was extremely informative and very friendly!
Dallin, with Urban Desert, has been taking care of our home for years. He is consistently providing tips and insight with a friendly and welcoming demeanor. Highly recommend Urban Desert as well as Dallin for your pest control needs.
We’ve been new residents and customers for a few months now and you know it’s a sign of their worth when the owner answers the phone on your first call and takes the time to explain processes, procedures, service options, and provides great advice to new residents. From the friendly office staff to our dedicated and…
Tommy did my house today and he was amazing. He explained the process very well and I knew what to expect. He was efficient and really made sure all of my concerns and spiderwebs were taken care of. 11/10 service.
Dallin always does an excellent job spraying and checking my home for any and all insects. I am very happy with my prompt service from Urban Desert!
So my dad's boss had recommended Urban Desert to help with their termite problem. Overall the process was simple and truly something I still remember. I waited over the 90 days to post just to really make sure I had an honest post and honestly the work they do is amazing. Will always recommend them to anyone I hear…
Quick and easy and very professional. Boston was amazing.
I had my initial visit from Urban desert pest control today. I was impressed with the upfront disclosure of everything that would be done. Of course, I need to give it a little time to see what the results are, but I have no reason to believe that anything will be different than what they represented. Good communicators. That's important.
I was dealing with cockroaches, spiders, and ants in the house from being gone for a few months. It was so easy to get an appointment scheduled and they came out the next day. Boston arrived on time and was so respectful, kind, and informative on what he was doing to treat the problem! Also happy to hear that the…
Today was my first service, and I was 100% satisfied and happy that I chose Urban Desert for pest control. The technician was professional and clean and answered my questions as well as explained what he was going to do Plus, Urban Desert pest controls are family and pet friendly. Highly recommend! Just be aware…
Just had my initial service with urban pest control and was very happy and satisfied with my technician Juan who came on time, did a thorough job and explained the process in detail:)
Jack is great!! Very thorough, accommodating and personable.
Steve was great, he was very professional and knowledgeable. He asked about the pest issues we're having and got started right away.
Robert Nelson has been servicing my property for a while and has always done a very thorough job, with detailed information. He is kind, respectful, knowledgeable, and always very professional. Thank you Urban Pest Control for hiring great employees like Robert!
Jeff, our technician, has been exceptional. He's reliable, friendly, and always does an excellent job. We couldn't be happier with the service.
Tony is very professional and does a aswome job. Will have him do our Pest control with Urban Desert everytime. Does a very good job.
Dallin our technician calls ahead of time and always arrives on time. He provides excellent and thorough service. Dallin goes above and beyond and helps to control the wasps in and around our yard! We have trusted and used Urban Desert pest control for many years and would not use anyone else! Thank you Urban Pest Control for proving excellent service!
Urban Desert Pesr Control has been amazing. It started with my initial call with them, they were informative and worked with my availability to have a guy come and spray our home. They scheduled it right away, in fact the very next morning when other places were saying a week or so out. Tommy was the one who came…
Dallin was great! Very thorough and friendly. Appreciate him doing the web sweeps as well as spraying.
Michael Gallagjer provided excellent service! Highly recommended!
Jeff was on time, informative, and very professional. The service was fast and easy, and I’m happy to be working with him and this company in the future!
Dallin, Juan & Jeremy have always done a great job. Dallin came today and was very thorough, very pleasant to speak with and made sure all areas of the home were taken care of. Urban Desert makes it easy to schedule something that will work for you and make sure all your concerns are addressed. Thank you!
Thank you, Urban Desert for taking such good care of my property. My tech, Mark, is a great representative of your company. Mark is an excellent tech…very professional and knowledgable with a pleasant, friendly manner. Took care of everything I asked of him and went the extra mile by explaining what he was doing to…
We are very impressed with Tony as our technician. He was thorough, courteous, friendly, and respectful of our home. He clearly went the extra mile to ensure we were well taken care of, spending additional time with us to ensure we knew what to look for and expect. We are very pleased with Urban Desert and will…
Alex from Urban Desert Pest Control did an outstanding job treating both the inside and outside of our home today. He was friendly, professional, thorough, and took the time to explain what he was doing and answer any questions I had. It’s clear he takes pride in his work and genuinely cares about providing…
Bobby from Desert Pest Control was an exceptional technician. He is professional, friendly, and thorough. He alseays goes above and beyond. Especially noticing even yard issues and contacting us to make sure we know about it. Thank you so much for sending your best and having exceptional customer service!!
Great quality, pest control, they take their time, and Tommy had good customer care. Lots of good suggestions to help prevent other pests inside the house.
They have done a great job. Bobbie is great at letting us know he’s on his way. He’s very professional and explains everything he has done before leaving
Juan was polite, thorough, and quick. The communication from him and the company has been really great as well. Definitely recommended Urban Desert to keep the pests away.
Ryan always does a great job taking care of our pest control needs. We talked beforehand and he addressed all my needs
Tommy Arthur with Urban Desert was a very nice man and did a great job. Highly recommended!
Using them since 2019 every other month. They do a great job and their techs are always courteous.
Alex with Urban Desert Pest Control, is friendly, on time, and efficient when treating pests on our property. Did a great job!
Mark was great, he did the interior throughly as well as the outside. He set up new bug sticky traps in the garage. Very respectful of property and friendly
For several years now, Urban Desert Pest Control has been my go to pest control company. They go above and beyond to ensure that they provide their customers with the best pest control services in my opinion. Their rates are very reasonable and they provide excellent customer service and support. Faith was the…
Ryan Edgell is personable and thorough, I highly recommend him and Urban Desert to everyone!
Dallin always arrives early and does an amazing job!
Tony R. Was fantastic. Explained what he was going to & what the issue was. Did a full treatment and we were very pleased. He is very professional & courteous. Would recommend them for sure!
Tony Ramirez is our favorite technician! He is knowledgeable, professional, thorough, and always takes great care in his work. He consistently goes above and beyond to ensure everything is done correctly and that we are completely satisfied. We truly appreciate his attention to detail, expertise, and exceptional…
Ryan was amazing. Very kind to me, my teen son and doggies. Also informative and thorough.
Tony’s been assigned to my house for a year and a half…very satisfied today, as always.
Michael was awesome!! He was on time and very efficient. Got everything done in about 15 mins. Im very happy with quality of service and the information i was provided.
Juan was super nice! Hopefully he keeps the creepy crawlies away
We absolutely love urban desert pest control. We have been living here about a year now, so we were very shocked by all the scorpions, roaches and rodents we would have around and near our new home. Christian came yesterday and was prompt, very courteous, and very knowledgeable. He made me feel completely confident…
Steve Lemieux is the best of the best!
Micheal G did a great job! Very knowledgeable cleaned all the webs out of our chairs! Sprayed the whole property and also got rid of ants in the front grass! We had black widows crickets! Excited for the month service to not have any pests around!
Great communication and very prompt. Thank you Juan!
Devyn was super thorough and went the extra mile. Very happy with how effective these treatments are.
Micheal was very informative and friendly. The lady at the office was also very understanding and informative. Thank you for your service
Amazing work by Robert!!! I always want him (and him only) to service my house. I appreciate him and your company! I enjoyed the level of communication, promptness and value! I wish Robert a great (and safe) time off going on a cruise in Europe!!! Thank you. Urban Desert Peat Control!
Ever since I moved with Urban, I haven’t seen any pests at all and the employees do their best to really make sure the service is satisfying! Thank you Jack for coming to our home!
Excellent communication, prompt, and professional. Highly recommended.
Tommy is amazing, he has been overseeing two of our homes in the Arcadia area and does a top notch job! Tommy keeps both our homes bug free.Thanks Tommy for always doing such a great job!!!
Tony was so great again! I would recommend him to anyone!
Tommy with Urban Pest Control provided an outstanding experience from start to finish. He was extremely friendly, professional, and very thorough in his work. He took the time to explain everything clearly, answer all of our questions, and truly went above and beyond to make sure we felt informed and taken care of.…
All of the technicians from Urban Desert pest control are great! Very thorough and if I have questions they are very good about answering them.
Faith did our regular pest control treatment and did a very thorough job. She made sure to treat all areas as necessary and was very respectful of our property. I am always very happy with the Urban Desert technicians.
Nathan came and serviced my home today and he was amazing! He made sure everything was taken care of quickly and efficiently. I would highly recommend him!
Dallin is the best!! My parents now request him as well. This company is easy to schedule with and has good rates. We dealt with the owner for years but traded up ;) thanks for all you do Dallin and your spider drawings!!!!!
Urban Desert Pest Control and its associate Tommy A are great, always professional and on time.
This was pur initial experience with Urban Desert and so far we are very pleased. Devyn called ahead and arrived at our scheduled time. He checked our home for vulnetable areas and sprayed inside and out.
Devyn with Urban Desert Pest Control was prompt, attentive and great at listening to our pest management needs. Happy to have him!
Excellent and detail Service received. Thank you Robert Nelson ( urban desert)
Robert Nelson was terrific today. Happy, helpful and knowledgeable in pest control and pests. His conversation was a joy and put us at ease. He was very respectful of us and our property. He loved his job and life. Thank you Robert of Urban Desert Pest Services
Jack demonstrated an exemplary commitment to customer satisfaction. His genuine interest in understanding my needs and finding suitable solutions to those darn ants and no see ums was outstanding. Thank you once again for making me feel appreciated as a customer.
Michael was so helpful and informative. We are new to the area and he answered all of our questions about pest control. Really appreciate his help!
Bobby is the best! He is always so nice and very thorough inside and out of our home. We have had the best experience with Urban Desert. Rarely do we get bugs anymore and when we do they always make time for us.
Tony is great and very thorough!
We're new to Urban Desert Pest Control. They came out to do our initial spray and now our 30 day. So far they have been thorough, informative and friendly. We just moved into a new home and have a ton of bug activity including scorpions. Hoping with their continued treatment we can get control of it. We've had great…
Great service. Alex with Urban Desert Performed my residential pest control service today. Robert did a very thorough job. Very nice guy. Highly recommend.
Prompt, very courteous tech, excellent service
We called Urban Desert Pest Control for help with a cricket problem. Ryan Edgell listened to our concerns and thoroughly treated our entire property. He knocked down the webs too. After a couple of days we haven’t seen or heard any bugs. Especially the crickets that we preventing sleep. Thanks Ryan and Urban!
He listened and addressed all our concerns was very professional.
Robert is very friendly, professional expedient and knowledgeable. Can’t ask for better.
Ryan did a great job despite loving the Dallas Cowboys.
Kyle with urban pest control is amazing! From the inspection and evaluation of our property to the implementation Kyle was an amazing communicator and dedicated to our project. Our home was recently constructed and our builder didn’t implement any sealing for scorpions, rodents or termites. Fortunately for us Kyle…
Jeff came out and did a really great job. He was very thorough and explained everything he was doing and things that he noticed. I’ve been impressed with Urban Desert.
Very professional and very pleasant to work with, recommend 10 out of 10 and Ryan was very nice and knowledgeable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 517 | $58–$116 |
| General pest inspection | 503 | $56–$116 |
| Home inspection | 210 | $63–$171 |
| Termite extermination | 182 | $214–$426 |
| Ant extermination | 150 | $71–$186 |
| Spider extermination | 132 | $65–$146 |
| Rodent extermination | 118 | $76–$246 |
| Termite inspection | 112 | $91–$371 |
