ANT EXTERMINATORS · SCOTTSDALE, AZ
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%79+11.9Craft & service 20%13+2.6Value 10%47+4.7Momentum 8%42+3.4Track record 7%76+5.3Accountability 5%74+3.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%79+11.9Craft & service 20%13+2.6Value 10%47+4.7Momentum 8%42+3.4Track record 7%76+5.3Accountability 5%74+3.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREUrban Desert Pest Control
Better than 70% of ant exterminators · #12 of 40
5.0★3,213 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
80%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Urban Desert Pest Control for bed bug extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 3 Google reviews tagged “Bed bug extermination”
★★★★★ Elizabeth · 3 months ago
Tommy was very professional, knowledgeable, and helpful throughout the visit. He took the time to explain everything, offered great advice, and provided clear next steps to help address my pest situation. I really appreciated his expertise and excellent customer service. Highly recommend!
Paid $200+Reasonable priceBed bug extermination
★★★★★ charles · Edited a year ago
Jeff is always here on time and does great 👍 work
Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
★★★★★ Jonathan · 6 years ago
Rating only, no written review.
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Urban, grey = ant exterminators average
Rating over time
Price
$83-15% vs typical ant exterminators
Bar = middle half of what customers paid · gold mark = category median.
Great price 30%Reasonable 67%Overpriced 0%Not sure 2%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%79+11.9Craft & service 20%13+2.6Value 10%47+4.7Momentum 8%42+3.4Track record 7%76+5.3Accountability 5%74+3.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
84
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
79
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
13
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
42
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
76
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
74
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+211 / −0
Professionalism
+227 / −1
Responsiveness
+206 / −0
Punctuality
+207 / −0
Value
+185 / −0
