How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%79+11.9Craft & service 20%13+2.6Value 10%47+4.7Momentum 8%42+3.4Track record 7%76+5.3Accountability 5%74+3.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREUrban Desert Pest Control
Better than 70% of ant exterminators · #12 of 40
Urban Desert Pest Control for bug & insect extermination
Clear ✕All 521 Google reviews tagged “Bug & insect extermination” · showing 60
Ian was on time, courteous, considerate and well spoken. He explained what he was doing and efficiently completed the job. We gave 7-10 days to see if the product works as well as Ian does!😁
Faith did a great job. Very professional.
Dallin is great-polite -helpful-thorough. Aways ask if he is available!!!
Dallin was efficient and super thorough!
Nathan at Urban Desert did an excellent and thorough job treating our home. Very happy with this service.
Great communications before and after service call! Did an outstanding job.
In addition to his regular bi-monthly extermination services, Ryan did a great job of finding wasp nests and eliminating them. I would highly recommend Urban Desert Pest Control and Ryan.
First initial service for general pest control. Dallin was polite and had good attention to detail. Price is fair.
Quick and followed specific instructions
Jeff did a wonderful job inside and outside. This was my first service after switching from another pest control company that I was unhappy with. Very happy with this one so far.
Michael was very nice and from what I see he did a thorough job spraying.
The success of any business lies within its employees. Since we have had Urban desert, we started with Robert and then Bobby took over our pest control. Robert was fantastic and so is Bobby. Because of Bobby's service we would not think of going anywhere else! What a great employee!!
Best ever, really detailed.
Just had our house serviced by Dallin of Urban Desert Pest control. His attention to detail is outstanding and communication is excellent. He insured that everything was addressed. I would highly recommend Urban Desert and Dallin Mortensen
From day one Dallin M. has been my technician and I have nothing but rave reviews about him. Always professional yet caring and goes the extra mile. I actually love this guy as a great person and excellent bug be gone man. LOL The best to you all, you have all been a fantastic company to have around. The…
Great guy who cares about his work and does an excellent job. I will tell all my friends! Thank you Tony.
Bobby was on time and so respectful of my property! He always goes above and beyond! So happy to have found this company!!
Bobby is very willing to help in anyway possible. He takes photos of the issue at hand and anything else that’s not suppose to be there like black willow spiders. He captures and disposes unwanted critters. He makes sure he understands the issues completely and addresses them in detail. He’s just happy to help and…
Michael was very thorough and informative. He sprayed interior, exterior, spread granules outside and left glue boxes for garage. Wore shoe covers inside. Very happy with the service.
Tony always does a great job for us!!
Tony was just at our home spraying for bugs. I appreciate his friendliness, kindness, and the extra efforts he puts into doing his job with excellence.Tony is the best!
Michael did a great job treating my home and property today. Very nice, respectful and knowledgeable. He put in extra time to do a thorough job. Much appreciated!
Been using Urban Desert for 2 months now and very happy with the service. Their product is very effective and their custo.er service is pretty top notch. Highly recommend them.
Robert addressed the issue I was having and was extremely thorough. He observed a possible termite issue and explained it to me in detail. We will have them come and conduct a termite inspection asap. Robert was professional and friendly. Definitely recommend this company.
Always great service, Tony R. is very thorough and communicative.
Had a great first experience with Urban Desert Pest Control. Ryan was extremely helpful and communicative about the treatments around my home, and I look forward to continuing to work with him and Urban Desert.
Thorough job! Thank You!
Great service. Would totally recommend . Our tech was awesome, friendly and thorough.
Strong work. Thorough and accommodating.
Mike F. was great with the rodent inspection for roof rats at my house. After the inspection he even set a couple traps at the attic hatch in the interim before the team could come out to do the more extensive rodent control and house sealing in a couple days. He really went above and beyond when I came home and…
The technician was very thorough and did a good job cleaning the cobwebs, spraying for pests and putting out rodent traps.
Nathan showed up with a smile and had a lot of knowledge about my current issue, and validated a lot of my observations. He was thorough, took the time to make sure I was aligned to the treatment plan, and made recommendations for other services we could try should I not see an improvement. Highly recommend.
Been a customer for 5 years. Never had an issue. They always provide great customer service.
Just completed another service with Robert from Urban Desert pest. We appreciate Roberts thoroughness and willingness to take our input as far as things we’ve seen and need. Thank you Robert! See you again in a few weeks.
Tony is absolutely amazing! We truly couldn’t ask for a better technician to take care of our property. He is always professional, thorough, dependable, and genuinely cares about making sure everything is done right. What really sets Tony apart is the pride he takes in his work and the level of customer service he…
Boston did a great job! Showed up on time, was very communicative and friendly.
Timely. Good with my dogs.
Very thorough and professional.
Always great!
Faith was super helpful
Tony is always on point with his service. He’s very professional, always friendly, knowledgeable, and takes his time to make sure everything is done right…the first time!
Everyone I've talked with has been incredibly nice - from scheduling, to inspection, to the actual pest control. Having dogs, a cat, aquariums, and vivariums, Nathan was very accommodating and respectful to the needs of our house. 10/10!
Michael was prompt, professional and did an excellent job.
⭐️⭐️⭐️⭐️⭐️ Excellent Service! Tony with Urban Desert is absolutely terrific! He is always professional, friendly, and thorough. He makes sure to treat the entire foundation, perimeter of our home, as well as the yard, and he never rushes through the job. What really sets him apart is that he always checks in to see…
Ron was prompt, courteous and respectful. Very happy with the service provided. We will be calling again if we have any other issues.
We’ve been new residents and customers for a few months now and you know it’s a sign of their worth when the owner answers the phone on your first call and takes the time to explain processes, procedures, service options, and provides great advice to new residents. From the friendly office staff to our dedicated and…
We’ve been using Urban Desert Pest Control for years. Today was our first service with Michael and he did an outstanding job. He was super thorough and friendly. Great work, Michael and Urban Pest Control!
So my dad's boss had recommended Urban Desert to help with their termite problem. Overall the process was simple and truly something I still remember. I waited over the 90 days to post just to really make sure I had an honest post and honestly the work they do is amazing. Will always recommend them to anyone I hear…
I have been very pleased with the service I received from Urban Desert Pest Control since I signed up. I spoke directly with the owner before becoming a customer and very much appreciated the information he provided, and the promise that his company would provide an excellent service for a great price. I have found…
Quick and easy and very professional. Boston was amazing.
I had my initial visit from Urban desert pest control today. I was impressed with the upfront disclosure of everything that would be done. Of course, I need to give it a little time to see what the results are, but I have no reason to believe that anything will be different than what they represented. Good communicators. That's important.
Bobby was great and took his time making sure to take extra care on our property to get rid of scorpions and all the other unwanted critters.
Quick and efficient service! No odor and treated both front and back yards, garage and interior.
Today was my first service, and I was 100% satisfied and happy that I chose Urban Desert for pest control. The technician was professional and clean and answered my questions as well as explained what he was going to do Plus, Urban Desert pest controls are family and pet friendly. Highly recommend! Just be aware…
Steve was great, he was very professional and knowledgeable. He asked about the pest issues we're having and got started right away.
Great job. Got everything sprayed and quick about it. Thanks
Excellent service. Tony is friendly, proactive, thorough, notices issues and makes pragmatic recommendations. We are very pleased with Tony and with Urban Desert Pest Control.
We have done Urban Desert for many years! Tony R did such a wonderful job. We love his attention to detail. We will definitely use them again.
Robert Nelson has been servicing my property for a while and has always done a very thorough job, with detailed information. He is kind, respectful, knowledgeable, and always very professional. Thank you Urban Pest Control for hiring great employees like Robert!
Tony is very professional and does a aswome job. Will have him do our Pest control with Urban Desert everytime. Does a very good job.
vs category
Blue = Urban, grey = ant exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%79+11.9Craft & service 20%13+2.6Value 10%47+4.7Momentum 8%42+3.4Track record 7%76+5.3Accountability 5%74+3.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
