How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%79+11.9Craft & service 20%13+2.6Value 10%47+4.7Momentum 8%42+3.4Track record 7%76+5.3Accountability 5%74+3.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREUrban Desert Pest Control
Better than 70% of ant exterminators · #12 of 40
Urban Desert Pest Control for cockroach extermination
Clear ✕All 96 Google reviews tagged “Cockroach extermination” · showing 60
Michael was very nice and from what I see he did a thorough job spraying.
Been using Urban Desert for 2 months now and very happy with the service. Their product is very effective and their custo.er service is pretty top notch. Highly recommend them.
Urban Pest Control is the best! I've tried numerous other Pest services - they are all sub-par to Urban Pest. The chemicals they use work! Plus all chemicals are safe for people and pets and they don't stink. They always notify you, communications are great and they show up on time! I highly recommend them!!!
Tony Ramirez is the most knowledgeable and professional technician we have ever had! He has been our choice for more than 10 years…
Great service. Would totally recommend . Our tech was awesome, friendly and thorough.
Very thorough and professional.
Michael G., was great. They inspected everything and explained in detail when I had questions. They were also really good with our dog.
We’ve been using Urban Desert Pest Control for years. Today was our first service with Michael and he did an outstanding job. He was super thorough and friendly. Great work, Michael and Urban Pest Control!
So my dad's boss had recommended Urban Desert to help with their termite problem. Overall the process was simple and truly something I still remember. I waited over the 90 days to post just to really make sure I had an honest post and honestly the work they do is amazing. Will always recommend them to anyone I hear…
I had my initial visit from Urban desert pest control today. I was impressed with the upfront disclosure of everything that would be done. Of course, I need to give it a little time to see what the results are, but I have no reason to believe that anything will be different than what they represented. Good communicators. That's important.
I was dealing with cockroaches, spiders, and ants in the house from being gone for a few months. It was so easy to get an appointment scheduled and they came out the next day. Boston arrived on time and was so respectful, kind, and informative on what he was doing to treat the problem! Also happy to hear that the…
Robert Nelson has been servicing my property for a while and has always done a very thorough job, with detailed information. He is kind, respectful, knowledgeable, and always very professional. Thank you Urban Pest Control for hiring great employees like Robert!
Tony is very professional and does a aswome job. Will have him do our Pest control with Urban Desert everytime. Does a very good job.
Michael just stopped by today for my second German roach treatment. He was super friendly and knowledgeable and answered all my questions (and as anyone who knows me can attest, I always have way too many haha). He was thorough in spraying and explained to me how everything worked. So far, Urban Desert has been…
Super quick and reliable service. They were able to get me in the same day that I called. Mark was awesome and did a great job!
Robert is excellent. He's very knowledgeable and personable. My family is fortunate to have him servicing our home.
Ryan- great service and súper cool man!
Urban Desert ROCKS! We've been using them for a number of years now and have ALWAYS been super happy with their service and prices. Today Juan came out to do an indoor/outdoor treatment at our home and he couldn't have been more professional, friendly, and knowledgeable. He was a pleasure to talk with and…
For several years now, Urban Desert Pest Control has been my go to pest control company. They go above and beyond to ensure that they provide their customers with the best pest control services in my opinion. Their rates are very reasonable and they provide excellent customer service and support. Faith was the…
Tony’s been assigned to my house for a year and a half…very satisfied today, as always.
We absolutely love urban desert pest control. We have been living here about a year now, so we were very shocked by all the scorpions, roaches and rodents we would have around and near our new home. Christian came yesterday and was prompt, very courteous, and very knowledgeable. He made me feel completely confident…
I’ve had Urban Desert coming to the house for years now. They have always been prompt, thorough and professional. I am especially happy with our tech, Alex. He’s incredibly friendly and knowledgeable. He is also very mindful of our 3 dogs and of the stray cats near the house. Happy he’s been assigned to our area.
Prompt, very courteous tech, excellent service
Jack was fantastic, He just finished the first treatment on my little apartment to secure me from roaches, He was friendly, informative, professional, efficient, and courteous. I look forward to getting the follow up treatment and having my place be as pest free as it’s previously been. Thanks again Jack and urban Desert pest control!
Last guy for my 3rd treatment, Ryan, was great. Explained everything well, very thorough.
Urban Pest always does a great job. All their techs communicate in a timely manner on when they'll arrive and on their findings. We don't have any issues with pests I would highly recommend them
Dallin from Urban Pest Control arrived on time and quickly located the problem and treated it.
Excellent service as always, pests have been a thing of thing past since we brought in Tony and Urban Desert!
Ryan was so helpful to my Mom. He was so knowledgeable and explained things so well and really took care of her. I am confident that my Mom won’t be seeing any more bugs.
Dallin was very knowledgeable and answered all of our questions and concerns with confidence.
Alex was extremely thorough and explained what he was doing and answered any questions I had.
We have been utilizing UDPC for a few years now. My wife and I are very happy with their service. They go the extra mile every time. Their prices are good, their quality and thoroughness are excellent. I highly recommend them.
Best pest control service provider we’ve ever had.
Urban Pest Control is one of the best and most reasonable companies out there! Much better than the corporate big boys!
Great service and experience with Urban Desert! They gave me a call stating their arrival time and Dallin was amazing with being respectful in the home and informative of what to expect in the coming weeks. Dallin came back for our follow up service and was a great help with spraying in other areas. Definitely…
Love their service! They are so thorough! I’ve never had a billing issue or been locked into some contract you hear about other pest control companies. They are so easy to work with, which is peace of mind for me. Thanks Dallin and crew!
Great service. Super friendly and polite. Very knowledgeable. Top notch.
Friendly and professional. Very accommodating and made the process easy and explained in terms I understood. Gave us helpful tips for the future.
Urban Desert Pest Company is the best pest control company that I’ve used so far. My technician, Bobby Campbell, is professional, thorough and thoughtful. He lets me know when he’s 15-20 minutes from my house and sends me a written report after he’s finished. The products he uses eliminates or controls the pests,…
Bobby does a great job! He explains everything he does and is always pleasant and courteous.
12-11-25 Robert Nelson was our Pest Control technician today. He is a wonderful representative for Urban Desert. He is a consummate professional & is very concerned that all of our needs are met. He is very cognizant of making sure our pet is safe. We are very happy with The service we're receiving from Urban…
Robert Nelson does an amazing job of explaining all products used and what to watch for! All stars for him and his team! Thank you! Thank you! Thank you!
Eric did a great job and was exceptionally courteous
Tony was the tech who came to our home. He called to make sure we would be home and it was OK for him to come now. He was on time per the schedule. He sprayed the inside and outside of our home. He sprayed the perimeter too. Then he cleaned off all of the cob webs around the house. I was impressed with his…
Bobby is the man! He shows up exactly when he says he will, he explains every part of his service, does not try to up-charge or sell anything more than you are asking for, wears sanitary booties in your house without being asked, and makes sure everything is pet friendly. Could not ask for anything more from him!
Alex was very helpful and professional! Thank you!
Great service. Very customer service
James was right on time. Explained everything he was doing and was quick, efficient, and professional. Will certainly be using again.
Our technician, Jeremy, is so knowledgeable and friendly, definitely made us feel well taken care of Update: we recently moved and have a new technician , Dallin. We’re equally as happy, highly recommend!
I have used Urban Desert Pest for over 10 years now and they are so thorough, on time. And awesome! The exterminator just told me that my friend Jody, who found out about Urban through me, is using them once every 3 months also! Plus today's exterminator Ryan loved my new puppy!
Bobby always gives a heads up when he is on his way. He is thorough and respectful. We have been pleased with his costumer service as well as pleased with UDPC.
Super service from Ryan E.! Thorough, helpful, knowledgeable, and funny. Thanks!
Alex really cares about making the property owner happy with their service. He is personable, thorough and professional in his job. I would highly recommend him.
I have been an Urban Desert customer for years and pleased with their service. Alex is my technician and he is always professional, courteous and kind. And, most importantly, he always does an excellent job.
Technician is always efficient, professional and courteous. Service is always timely and the team is very communicative about the schedule and treatment issues. 10 out of 10 highly recommend!!
I have had Urban Desert Pest Control service for about 4 years now. I have never been disappointed. Jeff has been our service tech for a couple years now. He is very thorough, always shows up on time, and very pleasant.
Alex did such a great job and is always so professional and kind. Super happy with our service.
Ryan was very professional, on time, and did an excellent job. I’m very happy with the service and would definitely recommend Urban Desert.
Nathan was great. Would highly recommend him and this company.
Eric was very helpful to take care of the areas that needed more attention. Replaced the bug traps. I feel he is an asset to Urban Desert Company.
vs category
Blue = Urban, grey = ant exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%79+11.9Craft & service 20%13+2.6Value 10%47+4.7Momentum 8%42+3.4Track record 7%76+5.3Accountability 5%74+3.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
