How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%79+11.9Craft & service 20%13+2.6Value 10%47+4.7Momentum 8%42+3.4Track record 7%76+5.3Accountability 5%74+3.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREUrban Desert Pest Control
Better than 70% of ant exterminators · #12 of 40
Urban Desert Pest Control for rodent extermination
Clear ✕All 120 Google reviews tagged “Rodent extermination” · showing 100
Great service and educated me on everything they were about to do.
I have been using Urban Desert Pest Control since earlier this summer and have been really happy with the quality of the service! If there is a recurrence of insects after the first 60 days (for the initial treatment to take effect) they have come back for interim treatment outside of my usual service. They provide…
Paid over $1500 for rodent trapping, exterior sealing and a smoke test for rats/mice in in Nov 2025. One year later, there are still rats in the walls/attic, had to chase Urban Desert down to even check or remove the traps, they fired our tech during the process, and all the exterior seals are failing today with…
Honest, thorough and professional rat exclusion work.
Bobby is very willing to help in anyway possible. He takes photos of the issue at hand and anything else that’s not suppose to be there like black willow spiders. He captures and disposes unwanted critters. He makes sure he understands the issues completely and addresses them in detail. He’s just happy to help and…
I would rate the reps/techs Jenson and his companion 5 stars on a job well done. They sealed all the gaps. They put the traps and showed me where the part that needs to be fixed while they’re performing the smoke detector and even gave me an option to use a different plumbing company besides with the one that…
Max showed up on time and was very polite and professional. Max did a total home exclusion and did a great job sealing our outside roof and outer premises from any rodents getting in.
Jensen was awesome. He communicated his arrival time and came when he said he would.. He was considerate when he asked about shoe coverings and about vacuuming up the particles that fell from the attic. He listened when I pointed out specific things and made sure the job was done the way I asked. He worked hard and was very thorough. I was impressed.
Urban Pest Control is the best! I've tried numerous other Pest services - they are all sub-par to Urban Pest. The chemicals they use work! Plus all chemicals are safe for people and pets and they don't stink. They always notify you, communications are great and they show up on time! I highly recommend them!!!
Mike F. was great with the rodent inspection for roof rats at my house. After the inspection he even set a couple traps at the attic hatch in the interim before the team could come out to do the more extensive rodent control and house sealing in a couple days. He really went above and beyond when I came home and…
Michael was very thorough and helpful, and respectful of our property
The technician was very thorough and did a good job cleaning the cobwebs, spraying for pests and putting out rodent traps.
Everyone I've talked with has been incredibly nice - from scheduling, to inspection, to the actual pest control. Having dogs, a cat, aquariums, and vivariums, Nathan was very accommodating and respectful to the needs of our house. 10/10!
I had been seeing more crickets and a couple of baby scorpions which I found out are worse than the adult ones! I called in Urban Desert who as always came out and Juan did an outstanding job with the spray and glue boards, thank you Urban!
Dallin our technician calls ahead of time and always arrives on time. He provides excellent and thorough service. Dallin goes above and beyond and helps to control the wasps in and around our yard! We have trusted and used Urban Desert pest control for many years and would not use anyone else! Thank you Urban Pest Control for proving excellent service!
Excellent service
Bobby came to our home right on time, was extremely kind, professional and thorough with explaining everything he was going to be doing, took his time with spraying our home inside & out, explained what we can expect in the coming days/weeks after this initial treatment, what to do if we see more insects, etc, and…
Friendly, precise and explained the details of what he was doing!
Alex from Urban Desert Pest Control did an outstanding job treating both the inside and outside of our home today. He was friendly, professional, thorough, and took the time to explain what he was doing and answer any questions I had. It’s clear he takes pride in his work and genuinely cares about providing…
Jack was fantastic. Wore booties and took the traps with him. He was very courteous and detailed. I would highly recommend him.
Bobby from Desert Pest Control was an exceptional technician. He is professional, friendly, and thorough. He alseays goes above and beyond. Especially noticing even yard issues and contacting us to make sure we know about it. Thank you so much for sending your best and having exceptional customer service!!
We are beyond thrilled with the care that these folks take to assure that we get that service we need. We’re not the most easy-going people on the planet, particularly when rats are involved. And they have treated us beautifully-from the supervisors, to the technicians, to the schedulers and office staff. One other…
We absolutely love urban desert pest control. We have been living here about a year now, so we were very shocked by all the scorpions, roaches and rodents we would have around and near our new home. Christian came yesterday and was prompt, very courteous, and very knowledgeable. He made me feel completely confident…
Michael was great and very helpful. UV
Mike did a great job for me today! He performed a thorough inspection both inside and out, proposed a reasonable action plan, and explained everything completely. I am very happy with his service and I look forward to getting my pest issues under control!
Kyle with urban pest control is amazing! From the inspection and evaluation of our property to the implementation Kyle was an amazing communicator and dedicated to our project. Our home was recently constructed and our builder didn’t implement any sealing for scorpions, rodents or termites. Fortunately for us Kyle…
Urban Pest always does a great job. All their techs communicate in a timely manner on when they'll arrive and on their findings. We don't have any issues with pests I would highly recommend them
Devan was great!!! He noticed some wasp nests and got rid of them for us! He does a great job for us!
Alex is always awesome! He's professional, efficient, thorough, and always smiling and friendly. The definition of great service!
Bobby has served our Anthem home fir several tears. He is polite, extremely detailed and we trust him to service iur home when we are not here.
I've been very happy with Urban Desert taking care of our pest needs for the past couple years. Devyn stopped by today and did a great job! Very thorough and professional.
James was our first contact with Urban Desert Pest Control and he did a wonderful job explaining what he was going to do and how he was going to do it! Very pleased with our first experience with Urban Desert!
Bobby from Urban Desert Pest Control always does a great job with our bi-monthly services. He is on-time, friendly, professional, and thorough. I highly recommend Bobby and Urban Desert Pest Control.
Alec was friendly and efficient. He took the time to explain everything he was doing and how the process would work.
Love these guys. The owner, Chad, is a stone-cold expert when it comes to pests (I think he's been doing it for 20+ years). Had another pest company out that looked around for an hour before trying to convince me I had "roof rats" coming in via power lines. Took Chad about two minutes to explain why that was…
Urban Desert Pest Company is the best pest control company that I’ve used so far. My technician, Bobby Campbell, is professional, thorough and thoughtful. He lets me know when he’s 15-20 minutes from my house and sends me a written report after he’s finished. The products he uses eliminates or controls the pests,…
2025 Update: Jeff continues to do great work! He always listens to any concerns I may have. I have better spider, scorpion and rodent control with Urban than any other pest control I've tried in the past!!! James was wonderful! He took the time to get down all the spider webs and everything else in his way. He…
Jeff was thorough and did a great job !!!
Tony was the tech who came to our home. He called to make sure we would be home and it was OK for him to come now. He was on time per the schedule. He sprayed the inside and outside of our home. He sprayed the perimeter too. Then he cleaned off all of the cob webs around the house. I was impressed with his…
Bobby is the man! He shows up exactly when he says he will, he explains every part of his service, does not try to up-charge or sell anything more than you are asking for, wears sanitary booties in your house without being asked, and makes sure everything is pet friendly. Could not ask for anything more from him!
My husband and I moved here in 2021 and acquired services of Urban Desert Pest Control. The representative, Tony Ramirez was sent and has been an awesome service technician. He is professional, courteous, personable, thorough and prompt. We feel he is family to us. Urban Desert is a very good pest control company…
Great service & staff. Always responsive with any concerns & very reliable. Tommy, THANK YOU for your fantastic service today! 👍
Five Stars and a High-Five for Tony Ramirez! If you need pest control that actually works and makes your life easier, stop scrolling and call Urban Desert! We are absolutely thrilled with their service, and a huge shout-out has to go to our technician, Tony Ramirez! First, the results are incredible. We had the…
Tony has been our tech for a long time. He does a fantastic job
James is the best. He’s so thorough and pays attention to detail. He’s also such a nice guy. Urban desert is doing a great job for us. Thank you James.
Wonderful job - I appreciate the quick service and help with our pest issues! James is fantastic!!!’
I have been a customer of Urban Desert for over 9 years. They come out every few months to spray the inside and outside of my home. I am on a regular schedule with them and find it especially convenient that I don’t have to think about calling them to schedule my service because they always contact me via text when…
Alex is always very friendly and persobit still gets right to work doing his job professionally and efficiently I am very fortunate to have him do our regular service. If you ever get a roof rat in your walls, it’s a nightmare . Preventative service is the answer. We really value our regular inspections.
Tech was great, we will have him back once traps go off..
Anthony is super helpful, knowledgeable and professional. He has good advice on how to control our critter problem, never takes shortcuts and is super thorough. Thanks very much!!
Super service from Ryan E.! Thorough, helpful, knowledgeable, and funny. Thanks!
Very friendly and did a great job
Alex really cares about making the property owner happy with their service. He is personable, thorough and professional in his job. I would highly recommend him.
Alex was thorough and considerate. Thank you for a great job.
Nathan is excellent! He always texts us with his arrival time and gives a thorough update after he sprays and checks our yard for any “critter activity”. Really appreciate Urban Pest Control and their commitment to great customer service!
Dallin was awesome. Highly recommend.
Tony was amazing! He has treated our house twice now and was very knowledgeable with the pest issues we are having. He’s a delight! We have used Urban Desert Pest for close to 10 years at a few different homes. We highly recommend them..and TONY!
Best and most personalized service in the Valley. James knows our house and takes care of it if it was his own
Alex always shows up on time and is very professional, friendly and does a great job. Definitely can highly recommend!
James always does an excellent job!! He always professional and kind. He’s the best!!! No pests here!
Prompt service and very detailed for my rodent exclusion service.. I didn’t feel pressured into anything and they explained in detail what they were doing, highly recommended! Darren and Anthony were both great and communicated everything in detail and performed great work!
Pretty amazing to have a pest control company that you can trust like family/friends. Urban Desert has always been our go to because they do quality work, but they also go above and beyond working with us when special circumstances arise. We trust them implicitly and know they care for us, our pets and our home.
Alex did such a great job and is always so professional and kind. Super happy with our service.
Very professional and very fast and price competitive!
When I decided to change my pest control company, I did a lot of research and chose Urban Pest Control. To start, I gave them our most difficult pest management problem - roof rats in the crawl space above the ceiling. After 10 years of on-again off-again problems, they identified the entry points missed by my…
James is very thorough and detailed in his service!! He is also prompt and friendly!!
Urban Desert does a great job! We’ve used them for several years and Jeremy always provides great service for us!
Extremely happy with Urban Desert Pest Control as a customer for almost 4 years! The front office is very responsive and helpful when scheduling appointments. Tech Tony Ramirez is very respectful of our home and thorough in clearing out any insect issues he encounters. Could not recommend highly enough!
I Love Urban Pest Control Great Service & Noticing Where’s there’s a Bug Problem Helps So Much! Thanks Eric for Great Customer Service! & A Good Job Well Done! I could Highly recommend Them Enough! Very Happy Customer!😊👍
I have used Urban Desert for years! Love the service, always great about scheduling, and they always check my property for any issues! Bobby is a great tech!!!
We began our service in January and so far it’s been great. Our technician Nate has been incredibly responsive when we have questions and/or concerns. He’s prompt, curious and extremely thorough when he services our yard. He is an excellent communicator and educator, especially for us as we are fairly new to AZ.
Sergio was great! Showed up on time and took care of business. Highly recommend Urban Desert.
Tony has serviced our home on two different occasions and both times has gone above and beyond to make sure we are satisfied and all areas have been treated. He is on time, kind, courteous and professional. I would recommend Tony and Urban Desert Pest Control anytime!
Tony is the best to do it, always on time, always going above and beyond. Thanks Tony!
Ryan was friendly, prompt and professional
Jeff Dishman has provided us exceptional service. He is polite, answers our questions, and always takes the time to do things right. Urban Pest Control continues to provide top service, communicates well, is responsive, and hires great people.. We would recommend their team anytime!
Sergio dealt with the problem right away . Many thanks
Prompt and polite!
Tommy was great. Did a very thorough job.
Dallin was amazing ! He was friendly and eradicated every living crawling thing except the humans and pets! Definitely will call on him again !!
Alex was great!!!
Urban Pest Control is an impressive company that goes above and beyond. Been using them for many years now and they keep getting better! You won’t be disappointed.
We have been using Urban Desert Pest Control for almost 4 years now and we have be extremely happy with them from day one! From scheduling services to our interactions with technicians. Tony has been our main technician for these 4 years and he has been absolutely great! He does such a good job of remembering our…
Prompt service, professional employees, problem eliminated quickly! Would highly recommend!
Tonydid a great job today coming to my house with my 2 boss. He showed he cared for our needs and my family. I highly recommend this business and Tony specifically.
Jake came to do the job here in my house and I just wanted to say that my wife and I really liked his work. At some point Hannah also came to help and we had a great experience with both of them. My son said they looked like super heroes, because they helped us with the problem, since he couldn’t sleep at night due…
Is it possible to give 10 stars?! Urban Desert is a fantastic service oriented company that knows their stuff and truly has their clients best interests at heart. Super responsive, knowledgeable, friendly and fair, their service is top notch. Their owners truly care and they go WAY above and beyond. Highly recommend!
Urban Desert has been treating our home for insects for over a year and they are an excellent company. From the prompt, polite, and professional scheduling office, to the phenomenal service technicians, I cannot recommend this company enough. We've had the pleasure of working with service technician Jeff who always…
Great business, very responsive. Matt Lane was an amazing rep that listened and did a very professional job (and he's a Veteran)! 5 Star all the way!
I have worked with this company a few times lately, and they were able to improve my home to deter unwanted friends. Chad is great to work with, and most recently, Matt Lane completed termite treatment for my property. He was able to answer my questions and complete the work confidently. I would use this company…
Thank you Urban Desert! I love the vibe when you guys take care of my pests. Always on time and never lazy. Matt Lane is who I use there too!
Urban Desert Pest Control is helping troubleshoot our rodent situation. We found them via positive feedback provided by a neighbor on Nextdoor. Hanna, one of their technicians, came out for the initial inspection. It's so rare to meet anyone like Hanna in any context - let alone in the context of an employee of a…
Every time Urban Desert treats our property, we’re reminded why they are the best in the valley for pest control. We’ve had problems with ants, roaches and even rats, but that’s all in the past since Urban Desert. Hassle-free, conscientious, thorough and reasonably-priced, they are a pleasure to work with. “Tony”…
Tony was nice and educated me on his services
We started using Urban Pest Control several months ago and we have been delighted with the service. Tony is always professional and on time and takes time to do the little things. He ensures we are satisfied before he leaves. If you are looking for a pest control service look no further.
I had Rats Roof and I could hear them, I did contact Urban, they came a few times put some traps, but no sign of rats, the next year the same story, Chad the owner came over and did send one of his guy and who inspected the attic he sealed some of the holes and thanks God its quite so far no more RATS!!! Great…
Outstanding!!! Tony is our technician and he is amazing, friendly and very attentive to our home's needs!! We live right off of a wash with tons of critters hanging out just on the other side of our fence. Yet, we have sooo few issues with Urban Desert! I've only seen 2 scorpions in our 5+ years here and both were…
Extremely happy w the service and timely manner of scheduling appts. Their work was thorough and explained each step to help prevent re occurrence. Special thanks to Damian, Hanna and Jake for observing covid protocols and working around work at home schedules.
We were happy with our decision to use Urban. From our initial meeting with Chad, Wei and I felt good about choosing Urban. Chad designed a plan of action. Then Chad thoroughly explained why and how his plan would work to rid us of the roof rats. Today, as part of his promise to serve us, we met Matt. Matt was…
Great for rodents! We had a rodent issue in our attic and Hyram, Jake, Damien, and Emily have been nothing but helpful and friendly. They started sealing within one week of our initial phone call. I tried using a different business before them and they did not look past the openings to the attic. We have a 1-year…
vs category
Blue = Urban, grey = ant exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%79+11.9Craft & service 20%13+2.6Value 10%47+4.7Momentum 8%42+3.4Track record 7%76+5.3Accountability 5%74+3.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
