How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREUrban Desert Pest Control
Scottsdale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 5.0★ from 3,213 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Urban Desert Pest Control for 8 kinds of job.
Urban Desert Pest Control for bug & insect extermination
Clear ✕All 521 Google reviews tagged “Bug & insect extermination” · showing 120
Ian was on time, courteous, considerate and well spoken. He explained what he was doing and efficiently completed the job. We gave 7-10 days to see if the product works as well as Ian does!😁
Faith did a great job. Very professional.
Dallin is great-polite -helpful-thorough. Aways ask if he is available!!!
Dallin was efficient and super thorough!
Nathan at Urban Desert did an excellent and thorough job treating our home. Very happy with this service.
Great communications before and after service call! Did an outstanding job.
In addition to his regular bi-monthly extermination services, Ryan did a great job of finding wasp nests and eliminating them. I would highly recommend Urban Desert Pest Control and Ryan.
First initial service for general pest control. Dallin was polite and had good attention to detail. Price is fair.
Quick and followed specific instructions
Jeff did a wonderful job inside and outside. This was my first service after switching from another pest control company that I was unhappy with. Very happy with this one so far.
Michael was very nice and from what I see he did a thorough job spraying.
The success of any business lies within its employees. Since we have had Urban desert, we started with Robert and then Bobby took over our pest control. Robert was fantastic and so is Bobby. Because of Bobby's service we would not think of going anywhere else! What a great employee!!
Best ever, really detailed.
Just had our house serviced by Dallin of Urban Desert Pest control. His attention to detail is outstanding and communication is excellent. He insured that everything was addressed. I would highly recommend Urban Desert and Dallin Mortensen
From day one Dallin M. has been my technician and I have nothing but rave reviews about him. Always professional yet caring and goes the extra mile. I actually love this guy as a great person and excellent bug be gone man. LOL The best to you all, you have all been a fantastic company to have around. The…
Great guy who cares about his work and does an excellent job. I will tell all my friends! Thank you Tony.
Bobby was on time and so respectful of my property! He always goes above and beyond! So happy to have found this company!!
Bobby is very willing to help in anyway possible. He takes photos of the issue at hand and anything else that’s not suppose to be there like black willow spiders. He captures and disposes unwanted critters. He makes sure he understands the issues completely and addresses them in detail. He’s just happy to help and…
Michael was very thorough and informative. He sprayed interior, exterior, spread granules outside and left glue boxes for garage. Wore shoe covers inside. Very happy with the service.
Tony always does a great job for us!!
Tony was just at our home spraying for bugs. I appreciate his friendliness, kindness, and the extra efforts he puts into doing his job with excellence.Tony is the best!
Michael did a great job treating my home and property today. Very nice, respectful and knowledgeable. He put in extra time to do a thorough job. Much appreciated!
Been using Urban Desert for 2 months now and very happy with the service. Their product is very effective and their custo.er service is pretty top notch. Highly recommend them.
Robert addressed the issue I was having and was extremely thorough. He observed a possible termite issue and explained it to me in detail. We will have them come and conduct a termite inspection asap. Robert was professional and friendly. Definitely recommend this company.
Always great service, Tony R. is very thorough and communicative.
Had a great first experience with Urban Desert Pest Control. Ryan was extremely helpful and communicative about the treatments around my home, and I look forward to continuing to work with him and Urban Desert.
Thorough job! Thank You!
Great service. Would totally recommend . Our tech was awesome, friendly and thorough.
Strong work. Thorough and accommodating.
Mike F. was great with the rodent inspection for roof rats at my house. After the inspection he even set a couple traps at the attic hatch in the interim before the team could come out to do the more extensive rodent control and house sealing in a couple days. He really went above and beyond when I came home and…
The technician was very thorough and did a good job cleaning the cobwebs, spraying for pests and putting out rodent traps.
Nathan showed up with a smile and had a lot of knowledge about my current issue, and validated a lot of my observations. He was thorough, took the time to make sure I was aligned to the treatment plan, and made recommendations for other services we could try should I not see an improvement. Highly recommend.
Been a customer for 5 years. Never had an issue. They always provide great customer service.
Just completed another service with Robert from Urban Desert pest. We appreciate Roberts thoroughness and willingness to take our input as far as things we’ve seen and need. Thank you Robert! See you again in a few weeks.
Tony is absolutely amazing! We truly couldn’t ask for a better technician to take care of our property. He is always professional, thorough, dependable, and genuinely cares about making sure everything is done right. What really sets Tony apart is the pride he takes in his work and the level of customer service he…
Boston did a great job! Showed up on time, was very communicative and friendly.
Timely. Good with my dogs.
Very thorough and professional.
Always great!
Faith was super helpful
Tony is always on point with his service. He’s very professional, always friendly, knowledgeable, and takes his time to make sure everything is done right…the first time!
Everyone I've talked with has been incredibly nice - from scheduling, to inspection, to the actual pest control. Having dogs, a cat, aquariums, and vivariums, Nathan was very accommodating and respectful to the needs of our house. 10/10!
Michael was prompt, professional and did an excellent job.
⭐️⭐️⭐️⭐️⭐️ Excellent Service! Tony with Urban Desert is absolutely terrific! He is always professional, friendly, and thorough. He makes sure to treat the entire foundation, perimeter of our home, as well as the yard, and he never rushes through the job. What really sets him apart is that he always checks in to see…
Ron was prompt, courteous and respectful. Very happy with the service provided. We will be calling again if we have any other issues.
We’ve been new residents and customers for a few months now and you know it’s a sign of their worth when the owner answers the phone on your first call and takes the time to explain processes, procedures, service options, and provides great advice to new residents. From the friendly office staff to our dedicated and…
We’ve been using Urban Desert Pest Control for years. Today was our first service with Michael and he did an outstanding job. He was super thorough and friendly. Great work, Michael and Urban Pest Control!
So my dad's boss had recommended Urban Desert to help with their termite problem. Overall the process was simple and truly something I still remember. I waited over the 90 days to post just to really make sure I had an honest post and honestly the work they do is amazing. Will always recommend them to anyone I hear…
I have been very pleased with the service I received from Urban Desert Pest Control since I signed up. I spoke directly with the owner before becoming a customer and very much appreciated the information he provided, and the promise that his company would provide an excellent service for a great price. I have found…
Quick and easy and very professional. Boston was amazing.
I had my initial visit from Urban desert pest control today. I was impressed with the upfront disclosure of everything that would be done. Of course, I need to give it a little time to see what the results are, but I have no reason to believe that anything will be different than what they represented. Good communicators. That's important.
Bobby was great and took his time making sure to take extra care on our property to get rid of scorpions and all the other unwanted critters.
Quick and efficient service! No odor and treated both front and back yards, garage and interior.
Today was my first service, and I was 100% satisfied and happy that I chose Urban Desert for pest control. The technician was professional and clean and answered my questions as well as explained what he was going to do Plus, Urban Desert pest controls are family and pet friendly. Highly recommend! Just be aware…
Steve was great, he was very professional and knowledgeable. He asked about the pest issues we're having and got started right away.
Great job. Got everything sprayed and quick about it. Thanks
Excellent service. Tony is friendly, proactive, thorough, notices issues and makes pragmatic recommendations. We are very pleased with Tony and with Urban Desert Pest Control.
We have done Urban Desert for many years! Tony R did such a wonderful job. We love his attention to detail. We will definitely use them again.
Robert Nelson has been servicing my property for a while and has always done a very thorough job, with detailed information. He is kind, respectful, knowledgeable, and always very professional. Thank you Urban Pest Control for hiring great employees like Robert!
Tony is very professional and does a aswome job. Will have him do our Pest control with Urban Desert everytime. Does a very good job.
Dallin our technician calls ahead of time and always arrives on time. He provides excellent and thorough service. Dallin goes above and beyond and helps to control the wasps in and around our yard! We have trusted and used Urban Desert pest control for many years and would not use anyone else! Thank you Urban Pest Control for proving excellent service!
Super quick and reliable service. They were able to get me in the same day that I called. Mark was awesome and did a great job!
Let me start by saying that at the end of my service Nathan brought my trash can in from the street! I didn’t ask, he just brought it in! Communication was incredible, he actually looked for cobwebs around the house (other companies say they will and then never do), he was polite, courteous, and did a great job! I’m…
Urban Desert Pesr Control has been amazing. It started with my initial call with them, they were informative and worked with my availability to have a guy come and spray our home. They scheduled it right away, in fact the very next morning when other places were saying a week or so out. Tommy was the one who came…
Friendly, precise and explained the details of what he was doing!
Alex did a great job. I have been a happy customer since 2019.
Very nice service, communication is exceptional
Dallin was great! Very thorough and friendly. Appreciate him doing the web sweeps as well as spraying.
Michael Gallagjer provided excellent service! Highly recommended!
Dallin, Juan & Jeremy have always done a great job. Dallin came today and was very thorough, very pleasant to speak with and made sure all areas of the home were taken care of. Urban Desert makes it easy to schedule something that will work for you and make sure all your concerns are addressed. Thank you!
I was a customer for several years before selling and buying a new house. I finally started service at the new house and Jack Loss did a great job on our initial start up service.
I am always treated with respect. Everyone of the technicians are professional and friendly especially Tommy Arthur.
Thank you, Urban Desert for taking such good care of my property. My tech, Mark, is a great representative of your company. Mark is an excellent tech…very professional and knowledgable with a pleasant, friendly manner. Took care of everything I asked of him and went the extra mile by explaining what he was doing to…
We are very impressed with Tony as our technician. He was thorough, courteous, friendly, and respectful of our home. He clearly went the extra mile to ensure we were well taken care of, spending additional time with us to ensure we knew what to look for and expect. We are very pleased with Urban Desert and will…
Alex from Urban Desert Pest Control did an outstanding job treating both the inside and outside of our home today. He was friendly, professional, thorough, and took the time to explain what he was doing and answer any questions I had. It’s clear he takes pride in his work and genuinely cares about providing…
Michael from Urban Desert Pest Control was a pleasure and did a great job! My husband and I enjoyed having him in our home. We would love to have him do our next service.
Great quality, pest control, they take their time, and Tommy had good customer care. Lots of good suggestions to help prevent other pests inside the house.
Very professiona
Ryan always does a great job taking care of our pest control needs. We talked beforehand and he addressed all my needs
Faith was my service tech today and she was very helpful and efficient!
Urban Desert ROCKS! We've been using them for a number of years now and have ALWAYS been super happy with their service and prices. Today Juan came out to do an indoor/outdoor treatment at our home and he couldn't have been more professional, friendly, and knowledgeable. He was a pleasure to talk with and…
Excellent, on time, efficient, and a very pleasant person.
Alex with Urban Desert Pest Control, is friendly, on time, and efficient when treating pests on our property. Did a great job!
Mark was great, he did the interior throughly as well as the outside. He set up new bug sticky traps in the garage. Very respectful of property and friendly
For several years now, Urban Desert Pest Control has been my go to pest control company. They go above and beyond to ensure that they provide their customers with the best pest control services in my opinion. Their rates are very reasonable and they provide excellent customer service and support. Faith was the…
Tony R. Was fantastic. Explained what he was going to & what the issue was. Did a full treatment and we were very pleased. He is very professional & courteous. Would recommend them for sure!
Tony Ramirez is our favorite technician! He is knowledgeable, professional, thorough, and always takes great care in his work. He consistently goes above and beyond to ensure everything is done correctly and that we are completely satisfied. We truly appreciate his attention to detail, expertise, and exceptional…
I've used Urban Desert Pest Control for the past 8 years for both termite protection and pest control services. Both the office staff and field technicians are very friendly and professional. Highly recommend.
We absolutely love urban desert pest control. We have been living here about a year now, so we were very shocked by all the scorpions, roaches and rodents we would have around and near our new home. Christian came yesterday and was prompt, very courteous, and very knowledgeable. He made me feel completely confident…
Steve Lemieux is the best of the best!
Micheal G did a great job! Very knowledgeable cleaned all the webs out of our chairs! Sprayed the whole property and also got rid of ants in the front grass! We had black widows crickets! Excited for the month service to not have any pests around!
Great communication and very prompt. Thank you Juan!
Devyn was super thorough and went the extra mile. Very happy with how effective these treatments are.
Amazing work by Robert!!! I always want him (and him only) to service my house. I appreciate him and your company! I enjoyed the level of communication, promptness and value! I wish Robert a great (and safe) time off going on a cruise in Europe!!! Thank you. Urban Desert Peat Control!
I’ve had Urban Desert coming to the house for years now. They have always been prompt, thorough and professional. I am especially happy with our tech, Alex. He’s incredibly friendly and knowledgeable. He is also very mindful of our 3 dogs and of the stray cats near the house. Happy he’s been assigned to our area.
The entire staff at Urban Desert has been so responsive and helpful / from scheduling to treatment. Our issues have been resolved quickly. Thank you to Michael G. and Darwin M. for your great service.
Faith was the technician that came by and she was amazing! Very quick and friendly service and for a great price!
Fantastic service!! Super professional and friendly! Highly recommend!
Jack L. Came today to spray for pests in the yard. He was very timely, courteous and pleasant. I walked the area we wanted treated for pests, and Jack treated all areas we discussed. He really concentrated on the patio area. We are pleased with Urban Desert and also with Jack. We always have a good rep complete…
Juan was on time and professional!
I had another great experience with Urban Desert Pest control. They treat both the inside and outside of my house and they are always very thorough. They arrive on time, & they are courteous, professional, and easy to work with. I would recommend them to anyone looking for reliable pest control service you can trust.
Juan was so kind. He explained everything thoroughly and got the job done quickly. This was our initial service and the experience was wonderful. I am glad we went with this company.
Jeff is great!
Tony was so great again! I would recommend him to anyone!
Devyn is fantastic about communicating and accommodating our schedule! Excellent customer service!
Tommy with Urban Pest Control provided an outstanding experience from start to finish. He was extremely friendly, professional, and very thorough in his work. He took the time to explain everything clearly, answer all of our questions, and truly went above and beyond to make sure we felt informed and taken care of.…
Our experience was amazing. Bobby was thorough and professional. I highly recommend him for any service. He was so knowledgeable and easy to talk to
Our tech Bobby is AMAZING!! He is always polite and very nice! He does an exceptional job making sure everything is done right. I haven't seen a bug in my house in a very very long time! Thanks Bobby for being AWESOME!
Faith did our regular pest control treatment and did a very thorough job. She made sure to treat all areas as necessary and was very respectful of our property. I am always very happy with the Urban Desert technicians.
Juan did an excellent job taking care of all our pest control needs! Will be using desert pest control regularly!
Devyn completed my Pest control today. I appreciate that he told me he was 15 mins out. He did a great job and everything was left in order. Great company and great techs! Thanks, Devyn.
Robert Nelson was terrific today. Happy, helpful and knowledgeable in pest control and pests. His conversation was a joy and put us at ease. He was very respectful of us and our property. He loved his job and life. Thank you Robert of Urban Desert Pest Services
Steve was great; fill in for Tony. He was personable and efficient in his job and explaining what service he doing.
Michael was so helpful and informative. We are new to the area and he answered all of our questions about pest control. Really appreciate his help!
We absolutely love our service with Tony. We’ve used Urban for years and will always recommend them. Tony is so personable, he takes his time and will always go the extra mile. He is so knowledge and we always look forward to having him. Lastly, he’s always made us feel safe, great with dogs and kids as well!
Jeff with Urban Desert Pest Control has been spraying my house to mitigate insects for a couple of years now. He is always on time, polite, and efficient. He’s a pleasure to work with.
We're new to Urban Desert Pest Control. They came out to do our initial spray and now our 30 day. So far they have been thorough, informative and friendly. We just moved into a new home and have a ton of bug activity including scorpions. Hoping with their continued treatment we can get control of it. We've had great…
We have had Dallin a couple years. He is very friendly, and yet professional. We love him. We enjoy talking to him. He always asks if we have any concerns since his last visit.
Great service. Alex with Urban Desert Performed my residential pest control service today. Robert did a very thorough job. Very nice guy. Highly recommend.
My technician Ryan was considerate of my concerns about spraying where my tortoise’s burrow is and is always professional. He addressed all my questions so kindly and throughly. And I like that he texts when he’s on his way to my house. Thanks Ryan!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 517 | $58–$116 |
| General pest inspection | 503 | $56–$116 |
| Home inspection | 210 | $63–$171 |
| Termite extermination | 182 | $214–$426 |
| Ant extermination | 150 | $71–$186 |
| Spider extermination | 132 | $65–$146 |
| Rodent extermination | 118 | $76–$246 |
| Termite inspection | 112 | $91–$371 |
