How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%79+11.9Craft & service 20%13+2.6Value 10%47+4.7Momentum 8%42+3.4Track record 7%76+5.3Accountability 5%74+3.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREUrban Desert Pest Control
Scottsdale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 5.0★ from 3,213 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.
Reviews for your job
Customers hired Urban Desert Pest Control for 8 kinds of job.
Urban Desert Pest Control for cockroach extermination
Clear ✕All 96 Google reviews tagged “Cockroach extermination”
Michael was very nice and from what I see he did a thorough job spraying.
Been using Urban Desert for 2 months now and very happy with the service. Their product is very effective and their custo.er service is pretty top notch. Highly recommend them.
Urban Pest Control is the best! I've tried numerous other Pest services - they are all sub-par to Urban Pest. The chemicals they use work! Plus all chemicals are safe for people and pets and they don't stink. They always notify you, communications are great and they show up on time! I highly recommend them!!!
Tony Ramirez is the most knowledgeable and professional technician we have ever had! He has been our choice for more than 10 years…
Great service. Would totally recommend . Our tech was awesome, friendly and thorough.
Very thorough and professional.
Michael G., was great. They inspected everything and explained in detail when I had questions. They were also really good with our dog.
We’ve been using Urban Desert Pest Control for years. Today was our first service with Michael and he did an outstanding job. He was super thorough and friendly. Great work, Michael and Urban Pest Control!
So my dad's boss had recommended Urban Desert to help with their termite problem. Overall the process was simple and truly something I still remember. I waited over the 90 days to post just to really make sure I had an honest post and honestly the work they do is amazing. Will always recommend them to anyone I hear…
I had my initial visit from Urban desert pest control today. I was impressed with the upfront disclosure of everything that would be done. Of course, I need to give it a little time to see what the results are, but I have no reason to believe that anything will be different than what they represented. Good communicators. That's important.
I was dealing with cockroaches, spiders, and ants in the house from being gone for a few months. It was so easy to get an appointment scheduled and they came out the next day. Boston arrived on time and was so respectful, kind, and informative on what he was doing to treat the problem! Also happy to hear that the…
Robert Nelson has been servicing my property for a while and has always done a very thorough job, with detailed information. He is kind, respectful, knowledgeable, and always very professional. Thank you Urban Pest Control for hiring great employees like Robert!
Tony is very professional and does a aswome job. Will have him do our Pest control with Urban Desert everytime. Does a very good job.
Michael just stopped by today for my second German roach treatment. He was super friendly and knowledgeable and answered all my questions (and as anyone who knows me can attest, I always have way too many haha). He was thorough in spraying and explained to me how everything worked. So far, Urban Desert has been…
Super quick and reliable service. They were able to get me in the same day that I called. Mark was awesome and did a great job!
Robert is excellent. He's very knowledgeable and personable. My family is fortunate to have him servicing our home.
Ryan- great service and súper cool man!
Urban Desert ROCKS! We've been using them for a number of years now and have ALWAYS been super happy with their service and prices. Today Juan came out to do an indoor/outdoor treatment at our home and he couldn't have been more professional, friendly, and knowledgeable. He was a pleasure to talk with and…
For several years now, Urban Desert Pest Control has been my go to pest control company. They go above and beyond to ensure that they provide their customers with the best pest control services in my opinion. Their rates are very reasonable and they provide excellent customer service and support. Faith was the…
Tony’s been assigned to my house for a year and a half…very satisfied today, as always.
We absolutely love urban desert pest control. We have been living here about a year now, so we were very shocked by all the scorpions, roaches and rodents we would have around and near our new home. Christian came yesterday and was prompt, very courteous, and very knowledgeable. He made me feel completely confident…
I’ve had Urban Desert coming to the house for years now. They have always been prompt, thorough and professional. I am especially happy with our tech, Alex. He’s incredibly friendly and knowledgeable. He is also very mindful of our 3 dogs and of the stray cats near the house. Happy he’s been assigned to our area.
Prompt, very courteous tech, excellent service
Jack was fantastic, He just finished the first treatment on my little apartment to secure me from roaches, He was friendly, informative, professional, efficient, and courteous. I look forward to getting the follow up treatment and having my place be as pest free as it’s previously been. Thanks again Jack and urban Desert pest control!
Last guy for my 3rd treatment, Ryan, was great. Explained everything well, very thorough.
Urban Pest always does a great job. All their techs communicate in a timely manner on when they'll arrive and on their findings. We don't have any issues with pests I would highly recommend them
Dallin from Urban Pest Control arrived on time and quickly located the problem and treated it.
Excellent service as always, pests have been a thing of thing past since we brought in Tony and Urban Desert!
Ryan was so helpful to my Mom. He was so knowledgeable and explained things so well and really took care of her. I am confident that my Mom won’t be seeing any more bugs.
Dallin was very knowledgeable and answered all of our questions and concerns with confidence.
Alex was extremely thorough and explained what he was doing and answered any questions I had.
We have been utilizing UDPC for a few years now. My wife and I are very happy with their service. They go the extra mile every time. Their prices are good, their quality and thoroughness are excellent. I highly recommend them.
Best pest control service provider we’ve ever had.
Urban Pest Control is one of the best and most reasonable companies out there! Much better than the corporate big boys!
Great service and experience with Urban Desert! They gave me a call stating their arrival time and Dallin was amazing with being respectful in the home and informative of what to expect in the coming weeks. Dallin came back for our follow up service and was a great help with spraying in other areas. Definitely…
Love their service! They are so thorough! I’ve never had a billing issue or been locked into some contract you hear about other pest control companies. They are so easy to work with, which is peace of mind for me. Thanks Dallin and crew!
Great service. Super friendly and polite. Very knowledgeable. Top notch.
Friendly and professional. Very accommodating and made the process easy and explained in terms I understood. Gave us helpful tips for the future.
Urban Desert Pest Company is the best pest control company that I’ve used so far. My technician, Bobby Campbell, is professional, thorough and thoughtful. He lets me know when he’s 15-20 minutes from my house and sends me a written report after he’s finished. The products he uses eliminates or controls the pests,…
Bobby does a great job! He explains everything he does and is always pleasant and courteous.
12-11-25 Robert Nelson was our Pest Control technician today. He is a wonderful representative for Urban Desert. He is a consummate professional & is very concerned that all of our needs are met. He is very cognizant of making sure our pet is safe. We are very happy with The service we're receiving from Urban…
Robert Nelson does an amazing job of explaining all products used and what to watch for! All stars for him and his team! Thank you! Thank you! Thank you!
Eric did a great job and was exceptionally courteous
Tony was the tech who came to our home. He called to make sure we would be home and it was OK for him to come now. He was on time per the schedule. He sprayed the inside and outside of our home. He sprayed the perimeter too. Then he cleaned off all of the cob webs around the house. I was impressed with his…
Bobby is the man! He shows up exactly when he says he will, he explains every part of his service, does not try to up-charge or sell anything more than you are asking for, wears sanitary booties in your house without being asked, and makes sure everything is pet friendly. Could not ask for anything more from him!
Alex was very helpful and professional! Thank you!
Great service. Very customer service
James was right on time. Explained everything he was doing and was quick, efficient, and professional. Will certainly be using again.
Our technician, Jeremy, is so knowledgeable and friendly, definitely made us feel well taken care of Update: we recently moved and have a new technician , Dallin. We’re equally as happy, highly recommend!
I have used Urban Desert Pest for over 10 years now and they are so thorough, on time. And awesome! The exterminator just told me that my friend Jody, who found out about Urban through me, is using them once every 3 months also! Plus today's exterminator Ryan loved my new puppy!
Bobby always gives a heads up when he is on his way. He is thorough and respectful. We have been pleased with his costumer service as well as pleased with UDPC.
Super service from Ryan E.! Thorough, helpful, knowledgeable, and funny. Thanks!
Alex really cares about making the property owner happy with their service. He is personable, thorough and professional in his job. I would highly recommend him.
I have been an Urban Desert customer for years and pleased with their service. Alex is my technician and he is always professional, courteous and kind. And, most importantly, he always does an excellent job.
Technician is always efficient, professional and courteous. Service is always timely and the team is very communicative about the schedule and treatment issues. 10 out of 10 highly recommend!!
I have had Urban Desert Pest Control service for about 4 years now. I have never been disappointed. Jeff has been our service tech for a couple years now. He is very thorough, always shows up on time, and very pleasant.
Alex did such a great job and is always so professional and kind. Super happy with our service.
Ryan was very professional, on time, and did an excellent job. I’m very happy with the service and would definitely recommend Urban Desert.
Nathan was great. Would highly recommend him and this company.
Eric was very helpful to take care of the areas that needed more attention. Replaced the bug traps. I feel he is an asset to Urban Desert Company.
UDPC is a great company, all from the owners down to the service itself. They are a top pest service in the valley hands down.
Eric is a true professional. He was thorough and addressed some problem areas.
Jeff is always here on time and does great 👍 work
Nicholas reached out to me instantly to get a scheduled time and a quote. Scheduled me for the next day with Jeremy! Came right on time & super friendly - Jeremy was extremely knowledgeable and made me feel much more comfortable with the plan and containment moving forward with my new rental! Edit: have since had…
They have been super communicative and helpful! Every employee I have come in contact with have been knowledgeable, personable and helpful. Plus, the treatment is working! 10/10 reccomend and will be our new go to extermination service!
From booking the service to actually having them service my home it eas smooth and professional. James was excellent. Listened to all my concerns and did a thorough job. Would recommend.
Thorough and efficient — would highly recommend!
Explained everything.
Nathan has serviced my home for going on 2 years now- he’s always prompt, polite, has great communication as to his arrival time, and extremely knowledgeable about all desert “critters”. My home has been well protected & Hope he stays my tech for years to come!
Urban Pest Control is an impressive company that goes above and beyond. Been using them for many years now and they keep getting better! You won’t be disappointed.
We use Urban Desert for pest control. We were set up for a time slot of 12- 3 with Alex. He always calls and texts when he is on his way. And he is always on time. Alex is very nice, personable and professional. He sprayed the inside and outside. Alex has been spraying our house quarterly for about the last 2 years.…
Thank you Alex! Alex and Brian have been very professional! As well as the girls at the office! I really appreciated the service of excellence they have showed when here or when I call on the phone! Thank you for taking care of all the pest problems! Had a few treatments and every thing seems to be taken care of! Best Pest Control in Phoenix!!!
I had multiple issues at my home in Gilbert ranging from Black Widows in my garage, to every other type of bug trying to escape the heat. When I called, the owner Brad answered, heard my situation put, and assured that my two, 2 year old little girls would have nothing to worry about. In the same day I called, his…
I’ve been using Urban for the past couple of years. Truly a top notch company, from ownership to office staff and down to the field technicians. If you’re looking for real results, try Urban.
Terry from Urban Desert Pest, just was great!! very knowledgeable of what pests we needed to be taken care, prompt, and communicated to us what he was performing, and how to protect our dog, the office staff ( Miss Karen ) kind, polite and informative, highly recommend and will use in the future. Sincerely Dave M. Sun City
We've used Urban Desert before when we've had issues with various pests, staff is always friendly and can usually accommodate an appointment at short notice. Our Technician Matthew was very helpful is giving us advice on how we can deal with an influx of mosquitos we've seen in recent months and even pointed out a…
Amazing company who cares about their business and values their customers. Matt was professional and listened to our needs. Definitely recommend this company.
Every time Urban Desert treats our property, we’re reminded why they are the best in the valley for pest control. We’ve had problems with ants, roaches and even rats, but that’s all in the past since Urban Desert. Hassle-free, conscientious, thorough and reasonably-priced, they are a pleasure to work with. “Tony”…
tl;dr: HIGHLY recommended! A few years ago we used Urban Desert to solve our roach infestation - they did a great job, and the price was excellent. Haven't had any issue with roaches since then! So when we noticed termite activity in our house, we knew who to call! Brad came out for the initial inspection, Steve…
Outstanding!!! Tony is our technician and he is amazing, friendly and very attentive to our home's needs!! We live right off of a wash with tons of critters hanging out just on the other side of our fence. Yet, we have sooo few issues with Urban Desert! I've only seen 2 scorpions in our 5+ years here and both were…
Tony has been extraordinary helpful, knowledgeable, and easy to work with. After years of living in this home, the neighborhood has undergone some major re-development projects which has apparently stirred-up the scorpions in the neighborhood. Within days of our first treatment we saw a few dying scorpions on the…
Excellent service. Would recommend to anyone!
Always a great experience. They are thorough, Quick and the technicians are always friendly. Johnny did a great job today and Go Dodgers!
Great communication with entire staff. Our technician, Johnny, was very professional but also very nice at the same time. His visit today was a pleasure. Thank you!
I'm new to the area and a neighbor told me about this company and I'm very happy with the service. Great communication and very professional service that was so easy to schedule and they took care of all my needs and listened to my concerns. Urban Desert is a winner in my book.
Our technician Jim was personable and knowledgeable, taking the time to show us around to potential points of entry throughout the home. The service was thorough and helped take care of the little critter issues we were having. We have found our pest service!
I completely trust Urban Desert for all of my pest control needs. I used them when I lived down in Laveen with family and Jeremy was excellent. When I moved to central Phoenix I decided to continue using them and I am thrilled with their service. They are on time and professional. Every time a problem creeps up…
I needed a one time service for a vacation home and they provided it. Where five other businesses insisted what I really needed was their expensive, long term package service, the tech at Urban Desert listened to my request and provided exactly what I wanted for a reasonable fee. They were able to accommodate my…
We found Urban Desert Pest Control, specifically Jose and could not be more pleased. He is truly the nicest, happiest and most thorough person we’ve met! He is incredibly responsive, takes time to listen and explain services, make suggestions and pro-actively addresses every issue around our home for insects. We’ve…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 517 | $61–$119 |
| General pest inspection | 503 | $56–$116 |
| Home inspection | 210 | $63–$176 |
| Termite extermination | 182 | $214–$426 |
| Ant extermination | 150 | $71–$187 |
| Spider extermination | 132 | $63–$151 |
| Rodent extermination | 118 | $76–$282 |
| Termite inspection | 112 | $128–$426 |
