How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%79+11.9Craft & service 20%13+2.6Value 10%47+4.7Momentum 8%42+3.4Track record 7%76+5.3Accountability 5%74+3.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREUrban Desert Pest Control
Scottsdale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 5.0★ from 3,213 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.
Reviews for your job
Customers hired Urban Desert Pest Control for 8 kinds of job.
Urban Desert Pest Control for general pest inspection
Clear ✕All 504 Google reviews tagged “General pest inspection” · showing 60
Ian was on time, courteous, considerate and well spoken. He explained what he was doing and efficiently completed the job. We gave 7-10 days to see if the product works as well as Ian does!😁
I have been using Urban Desert Pest Control since earlier this summer and have been really happy with the quality of the service! If there is a recurrence of insects after the first 60 days (for the initial treatment to take effect) they have come back for interim treatment outside of my usual service. They provide…
Robert was kind, knowledgeable, and punctual, and he even had a great sense of humor, which I always appreciate! I can say with confidence that we feel safe and at ease knowing he will be taking care of our home going forward. Thank you, Robert, for such a pleasant start to working with Urban Desert. We look forward…
Faith did a great job. Very professional.
Dallin was friendly, thorough, and attentive to details. Great job!
Nathan at Urban Desert did an excellent and thorough job treating our home. Very happy with this service.
The job had to be split into two visits due to the weather, but everything that could be completed was done. The service was for tarantula and pest control in Arizona, and the work was handled professionally.
Ryan was fantastic. He explained he did so well understood. We are so happy we chose Urban Desert! Can’t wait to be pest free! Don’t want to get stung by a scorpion 🦂 Track you for your service. Please don’t hesitate to call them if you see a 🦂 or around your house!
Very much appreciate Faith ‘s expertise to ensure my home is pest free. She was efficient and professional. Thank you
First initial service for general pest control. Dallin was polite and had good attention to detail. Price is fair.
Ethan is very personable, professional, and knowledgeable. Very respectful of property. Highly recommend Update September 2025: Updating to share how well JAMES WILLIAMS serviced our home. Great communication, punctual. Does a thorough job inside and out. I greatly appreciate how well Urban Pest cares for our…
Michael was very nice and from what I see he did a thorough job spraying.
The success of any business lies within its employees. Since we have had Urban desert, we started with Robert and then Bobby took over our pest control. Robert was fantastic and so is Bobby. Because of Bobby's service we would not think of going anywhere else! What a great employee!!
Just had our house serviced by Dallin of Urban Desert Pest control. His attention to detail is outstanding and communication is excellent. He insured that everything was addressed. I would highly recommend Urban Desert and Dallin Mortensen
Jeff has routinely exterminated our house and has always done a great professional job, he is very thorough, very polite and a great communicator. Thank you Jeff for your great work!
Ryan Edgell from Urban Desert Pest Control provided excellent service from start to finish! He communicated well, kept me updated with his ETA, and was very informative about the products they use and how pest control works. He was respectful of my home and my fur babies, and I felt completely comfortable having…
Bobby was on time and so respectful of my property! He always goes above and beyond! So happy to have found this company!!
Very convenient and friendly to work with. Extremely professional
Happy with my service .Pest tech was thorough with the service . My questions and concerns was addressed professionally and patiently
Robert with Urban Desert is the Best! Always friendly, always handles all the bugs that show up (which has not been many since he has taken over our pest management) and is over the top when it comes to keeping our dogs safe. HIGHLY recommend him!
Michael was very thorough and informative. He sprayed interior, exterior, spread granules outside and left glue boxes for garage. Wore shoe covers inside. Very happy with the service.
Very professional, actually show up for their appointments. Whatever your need, they have a solution.
Ryan was prompt and communicated when he would be arriving. Explained things to us when we had questions. Great job.
Great service and feel assured I made the right choice in choosing Urban Desert Pest for my pest control needs.
Urban Pest Control is the best! I've tried numerous other Pest services - they are all sub-par to Urban Pest. The chemicals they use work! Plus all chemicals are safe for people and pets and they don't stink. They always notify you, communications are great and they show up on time! I highly recommend them!!!
Robert addressed the issue I was having and was extremely thorough. He observed a possible termite issue and explained it to me in detail. We will have them come and conduct a termite inspection asap. Robert was professional and friendly. Definitely recommend this company.
Tony Ramirez is the most knowledgeable and professional technician we have ever had! He has been our choice for more than 10 years…
Always great service, Tony R. is very thorough and communicative.
Great technician. Friendly and knowledgeable.
Great service. Would totally recommend . Our tech was awesome, friendly and thorough.
Strong work. Thorough and accommodating.
Been a customer for 5 years. Never had an issue. They always provide great customer service.
Tony is absolutely amazing! We truly couldn’t ask for a better technician to take care of our property. He is always professional, thorough, dependable, and genuinely cares about making sure everything is done right. What really sets Tony apart is the pride he takes in his work and the level of customer service he…
Dallin is great! Very professional and kind and does an awesome job making sure the bugs stay out of our home!
Fantastic service, very attentive and responsive. Haven't had any problems since switching to this company now for 5+years
Very thorough and professional.
Faith was super helpful
Mark does a great job...very pleased with the service!
Nathan was simply awesome for my first service at my Mom’s house, and this company has serviced my home multiple times. I’d highly recommend them for termite or general pest control. If I could have given ⭐️⭐️⭐️⭐️⭐️⭐️ I would have!
Michael G., was great. They inspected everything and explained in detail when I had questions. They were also really good with our dog.
Michael was prompt, professional and did an excellent job.
kind, courteous, great communication on scheduling and listening to our pest control needs for our home.
Jack was extremely informative and very friendly!
Dallin, with Urban Desert, has been taking care of our home for years. He is consistently providing tips and insight with a friendly and welcoming demeanor. Highly recommend Urban Desert as well as Dallin for your pest control needs.
We’ve been new residents and customers for a few months now and you know it’s a sign of their worth when the owner answers the phone on your first call and takes the time to explain processes, procedures, service options, and provides great advice to new residents. From the friendly office staff to our dedicated and…
Tommy did my house today and he was amazing. He explained the process very well and I knew what to expect. He was efficient and really made sure all of my concerns and spiderwebs were taken care of. 11/10 service.
Dallin always does an excellent job spraying and checking my home for any and all insects. I am very happy with my prompt service from Urban Desert!
So my dad's boss had recommended Urban Desert to help with their termite problem. Overall the process was simple and truly something I still remember. I waited over the 90 days to post just to really make sure I had an honest post and honestly the work they do is amazing. Will always recommend them to anyone I hear…
Quick and easy and very professional. Boston was amazing.
I had my initial visit from Urban desert pest control today. I was impressed with the upfront disclosure of everything that would be done. Of course, I need to give it a little time to see what the results are, but I have no reason to believe that anything will be different than what they represented. Good communicators. That's important.
I was dealing with cockroaches, spiders, and ants in the house from being gone for a few months. It was so easy to get an appointment scheduled and they came out the next day. Boston arrived on time and was so respectful, kind, and informative on what he was doing to treat the problem! Also happy to hear that the…
Today was my first service, and I was 100% satisfied and happy that I chose Urban Desert for pest control. The technician was professional and clean and answered my questions as well as explained what he was going to do Plus, Urban Desert pest controls are family and pet friendly. Highly recommend! Just be aware…
Just had my initial service with urban pest control and was very happy and satisfied with my technician Juan who came on time, did a thorough job and explained the process in detail:)
Jack is great!! Very thorough, accommodating and personable.
Steve was great, he was very professional and knowledgeable. He asked about the pest issues we're having and got started right away.
Robert Nelson has been servicing my property for a while and has always done a very thorough job, with detailed information. He is kind, respectful, knowledgeable, and always very professional. Thank you Urban Pest Control for hiring great employees like Robert!
Jeff, our technician, has been exceptional. He's reliable, friendly, and always does an excellent job. We couldn't be happier with the service.
Tony is very professional and does a aswome job. Will have him do our Pest control with Urban Desert everytime. Does a very good job.
Dallin our technician calls ahead of time and always arrives on time. He provides excellent and thorough service. Dallin goes above and beyond and helps to control the wasps in and around our yard! We have trusted and used Urban Desert pest control for many years and would not use anyone else! Thank you Urban Pest Control for proving excellent service!
Urban Desert Pesr Control has been amazing. It started with my initial call with them, they were informative and worked with my availability to have a guy come and spray our home. They scheduled it right away, in fact the very next morning when other places were saying a week or so out. Tommy was the one who came…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 517 | $61–$119 |
| General pest inspection | 503 | $56–$116 |
| Home inspection | 210 | $63–$176 |
| Termite extermination | 182 | $214–$426 |
| Ant extermination | 150 | $71–$187 |
| Spider extermination | 132 | $63–$151 |
| Rodent extermination | 118 | $76–$282 |
| Termite inspection | 112 | $128–$426 |
