How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREUrban Desert Pest Control
Scottsdale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 5.0★ from 3,213 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Urban Desert Pest Control for 8 kinds of job.
Urban Desert Pest Control for home inspection
Clear ✕All 214 Google reviews tagged “Home inspection” · showing 140
Bobby my service person is very professional and very thorough. He even brought in a couple of packages that I had delivered to my front door. I recommend Urban Desert pest Control!
Nathan was great! He explained things to me so I understand. I have been using Urban for more than 2 years. They are very professional !
Tony did an excellent service at my house.
The job had to be split into two visits due to the weather, but everything that could be completed was done. The service was for tarantula and pest control in Arizona, and the work was handled professionally.
Ryan was fantastic. He explained he did so well understood. We are so happy we chose Urban Desert! Can’t wait to be pest free! Don’t want to get stung by a scorpion 🦂 Track you for your service. Please don’t hesitate to call them if you see a 🦂 or around your house!
Jeff has routinely exterminated our house and has always done a great professional job, he is very thorough, very polite and a great communicator. Thank you Jeff for your great work!
Ryan Edgell from Urban Desert Pest Control provided excellent service from start to finish! He communicated well, kept me updated with his ETA, and was very informative about the products they use and how pest control works. He was respectful of my home and my fur babies, and I felt completely comfortable having…
I found this company online because of their numerous 5 star reviews!! From the very first call to their service visits to their follow up calls, this company lives up to EVERY 5 star review they’ve received! Alana and Dallin have been amazing! Plus their prices are better than other large brand companies! Urban Desert is legit and worth the call!
Very professional, actually show up for their appointments. Whatever your need, they have a solution.
Max showed up on time and was very polite and professional. Max did a total home exclusion and did a great job sealing our outside roof and outer premises from any rodents getting in.
Jensen was awesome. He communicated his arrival time and came when he said he would.. He was considerate when he asked about shoe coverings and about vacuuming up the particles that fell from the attic. He listened when I pointed out specific things and made sure the job was done the way I asked. He worked hard and was very thorough. I was impressed.
Urban Pest Control is the best! I've tried numerous other Pest services - they are all sub-par to Urban Pest. The chemicals they use work! Plus all chemicals are safe for people and pets and they don't stink. They always notify you, communications are great and they show up on time! I highly recommend them!!!
Tony Ramirez is the most knowledgeable and professional technician we have ever had! He has been our choice for more than 10 years…
Had a great first experience with Urban Desert Pest Control. Ryan was extremely helpful and communicative about the treatments around my home, and I look forward to continuing to work with him and Urban Desert.
Great service. Would totally recommend . Our tech was awesome, friendly and thorough.
Mike F. was great with the rodent inspection for roof rats at my house. After the inspection he even set a couple traps at the attic hatch in the interim before the team could come out to do the more extensive rodent control and house sealing in a couple days. He really went above and beyond when I came home and…
Mark does a great job...very pleased with the service!
Awesome service! arrived early and got everything done quickly and smoothly! highly recommend this service!
Everyone I've talked with has been incredibly nice - from scheduling, to inspection, to the actual pest control. Having dogs, a cat, aquariums, and vivariums, Nathan was very accommodating and respectful to the needs of our house. 10/10!
Michael G., was great. They inspected everything and explained in detail when I had questions. They were also really good with our dog.
Always best
Michael was prompt, professional and did an excellent job.
So my dad's boss had recommended Urban Desert to help with their termite problem. Overall the process was simple and truly something I still remember. I waited over the 90 days to post just to really make sure I had an honest post and honestly the work they do is amazing. Will always recommend them to anyone I hear…
Steve was great, he was very professional and knowledgeable. He asked about the pest issues we're having and got started right away.
Efficient, timely, knowledgeable and helpful. Great service.
They are always on time and very pleasant. Highly recommend them.
Dallin our technician calls ahead of time and always arrives on time. He provides excellent and thorough service. Dallin goes above and beyond and helps to control the wasps in and around our yard! We have trusted and used Urban Desert pest control for many years and would not use anyone else! Thank you Urban Pest Control for proving excellent service!
Michael just stopped by today for my second German roach treatment. He was super friendly and knowledgeable and answered all my questions (and as anyone who knows me can attest, I always have way too many haha). He was thorough in spraying and explained to me how everything worked. So far, Urban Desert has been…
Excellent service
Bobby did an outstanding job. It was his first visit to our home, and my wife and I were very impressed with his professionalism, friendly demeanor, and attention to detail. We look forward to our continued relationship!
Bobby came to our home right on time, was extremely kind, professional and thorough with explaining everything he was going to be doing, took his time with spraying our home inside & out, explained what we can expect in the coming days/weeks after this initial treatment, what to do if we see more insects, etc, and…
Excellent. Nathan was friendly, quick and professional.
Dallin was great! Very thorough and friendly. Appreciate him doing the web sweeps as well as spraying.
Michael Gallagjer provided excellent service! Highly recommended!
Couldn’t be nicer it more flexible. Extremely comprehensive. Thanks Bobby
Robert is excellent. He's very knowledgeable and personable. My family is fortunate to have him servicing our home.
Jack was very Knowledgeable and informative. I hope we caught these bugs (roaches) early enough to get rid of them permanently.
Alex from Urban Desert Pest Control did an outstanding job treating both the inside and outside of our home today. He was friendly, professional, thorough, and took the time to explain what he was doing and answer any questions I had. It’s clear he takes pride in his work and genuinely cares about providing…
Mr Lemieux was a delight. He was knowledgeable, and thorough with inspection, treatment and education on future service when needed. Highly recommend Urban Desert pest control.
Great quality, pest control, they take their time, and Tommy had good customer care. Lots of good suggestions to help prevent other pests inside the house.
Nathan did a great job, was very informative and professional.
So far a very good experience! Jeff was prompt, explained what his services that he accomplished and was courteous!
Ryan did a great job from urban pest control! He removed a rather large beetle.
Mark was great, he did the interior throughly as well as the outside. He set up new bug sticky traps in the garage. Very respectful of property and friendly
For several years now, Urban Desert Pest Control has been my go to pest control company. They go above and beyond to ensure that they provide their customers with the best pest control services in my opinion. Their rates are very reasonable and they provide excellent customer service and support. Faith was the…
Ryan Edgell is personable and thorough, I highly recommend him and Urban Desert to everyone!
Our first visit with Urban Desert Pest Control, Juan was very nice and did a geart job.
Micheal G did a great job! Very knowledgeable cleaned all the webs out of our chairs! Sprayed the whole property and also got rid of ants in the front grass! We had black widows crickets! Excited for the month service to not have any pests around!
Robert Nelson was very nice. We loved him. Still waiting for the treatment results
Amazing work by Robert!!! I always want him (and him only) to service my house. I appreciate him and your company! I enjoyed the level of communication, promptness and value! I wish Robert a great (and safe) time off going on a cruise in Europe!!! Thank you. Urban Desert Peat Control!
Knowledgeable, fast and efficient! Great job!
Wonderful company
Nathan was professional and thorough. Our dog liked him, true test!
Jack is the BEST!! Love you guys so much highly recommend!!
Michael was very friendly and precise in work.
Tommy with Urban Pest Control provided an outstanding experience from start to finish. He was extremely friendly, professional, and very thorough in his work. He took the time to explain everything clearly, answer all of our questions, and truly went above and beyond to make sure we felt informed and taken care of.…
Our experience was amazing. Bobby was thorough and professional. I highly recommend him for any service. He was so knowledgeable and easy to talk to
Excellent and detail Service received. Thank you Robert Nelson ( urban desert)
Robert Nelson was terrific today. Happy, helpful and knowledgeable in pest control and pests. His conversation was a joy and put us at ease. He was very respectful of us and our property. He loved his job and life. Thank you Robert of Urban Desert Pest Services
Steve was great; fill in for Tony. He was personable and efficient in his job and explaining what service he doing.
Great service. Alex with Urban Desert Performed my residential pest control service today. Robert did a very thorough job. Very nice guy. Highly recommend.
Robert did a fine job. I’m very pleased with him. You can always send him here.
Kyle with urban pest control is amazing! From the inspection and evaluation of our property to the implementation Kyle was an amazing communicator and dedicated to our project. Our home was recently constructed and our builder didn’t implement any sealing for scorpions, rodents or termites. Fortunately for us Kyle…
We have been using Bobby at Urban Pest Control for almost three years and have been extremely satisfied with the services. He spends a good amount of time at our house each visit. We have not had any issues with pests while using their services. As an added bonus he is just a pleasant person. I would strongly recommend Bobby!
Bobby is great!! Very professional and attentive to specific needs for each service.
Mark was great
Tony has been taking care of the pest control at our house since we had it built last year. He is friendly, mindful of what he is seeing throughout the neighborhood and asking us and very detailed. Tony also communicates well with us before, during and after his visits.
Brandon O was very professional and explained the procedure to me so I would understand.
Robert came and treated the interior/exterior of the home. He is friendly and kind and and hard worker who gets the job done. He is the best!
Devan was great!!! He noticed some wasp nests and got rid of them for us! He does a great job for us!
Bobby has served our Anthem home fir several tears. He is polite, extremely detailed and we trust him to service iur home when we are not here.
Alex was very professional and did the job as requested.
Very thorough and attention to details and knowledgeable
Alex did a wonderful job! He was prompt, and worked around the housekeeper. Heis very nice & professional. Thank you Alex!
Ryan did a great job! He knocked down all the cob webs and sprayed inside and out. When he left I knew I would be bug free for the next 3 months. Urban Desert is the best!
We've used Urban Desert for many years and have never been disappointed in their service. Their staff has always been very friendly and have always done a great job. We highly recommend them! Faith did a great job today!
Absolutely amazing service!!!!
Bobby has treated our home for some time now and has always done an EXCELLENT JOB!! He is trustworthy and will go out of his way to make sure no pest is left behind, lol. He is pleasant and listens; checking everything to make sure nothing has been missed. Thank you, Bobby!!
Great service and the team is very trustworthy
Devyn was great! Very professional, organized & informative!
Super polite and professional. Great job and very knowledgeable.
Review by Duon C. Blue: Julian was excellent ! His analytical skills / assessment of the issue and resolution were professional & on point. What I initially thought was a problem originating from outside my home was actually coming from an abandoned house next door! Julian literally had to build a "fortress" around…
James was our first contact with Urban Desert Pest Control and he did a wonderful job explaining what he was going to do and how he was going to do it! Very pleased with our first experience with Urban Desert!
These guys are the best - Robert did a great job treating my house.
Fantastic service person
Tony is the BEST. Fast, courteous, and does an excellent job EVERY time.
Very good service and reliable
Today I had the opportunity to meet and chat with Tony. He was very nice and obviously knew his product and the pest that are local to my location. I have confidence in Urban Pest Control.
David was great! He explained everything. He was funny and very professional. He sent Tony out the very next day. Tony was also great and did a perfect job. The price was good. We would definitely recommend this company!
Romario was a super fine man. His assistant Ean was a super fine assistant. So detailed and precise was the service from Desert Urban pest control. Thank you both for such caring and professional service! Wow… super to say the least! Cannot recommend them enough and Stephan ( Steve ) was a super man as he was so…
Great service every time..thorough, on time, polite!
I’ve been using Urban Desert for about 2 years now. 2 years ago I found a live scorpion in my bathroom. Called them the next day and had someone come spray. Ever since, they come every two months and I’ve never had a single pest issue. No pests make it into the house alive. All the techs I’ve had in the last 2 years…
Urban Desert was so easy to work with. Price and warranty were the best I could find.
As Always, Jeff did an Job in treating or Home and Property for Pests.
Dallin did a great job today! We’ve been using Urban Desert Pest Control for years now. They are Efficient, thorough, knowledgeable; and nice. Highly recommend!!!
Love these guys. The owner, Chad, is a stone-cold expert when it comes to pests (I think he's been doing it for 20+ years). Had another pest company out that looked around for an hour before trying to convince me I had "roof rats" coming in via power lines. Took Chad about two minutes to explain why that was…
Tony R. is one of the most conscientious technicians that we've ever had servicing our property. For the 1st couple of years here in Surprise, we couldn't go bare foot for fear of stepping on a scorpian, (terrible pain), but with Tony and Urban Desert P.C. the creepy little bugs have moved on! Many thanks Tony, you're the best in the business!!
Nathan is great. Always has solutions to any type of problem that comes up with bugs in our house. He is very professional and always nice to chat with. We really appreciate him and all urban desert pest does for us. Highly recommend their services.
Bobby does a great job! He explains everything he does and is always pleasant and courteous.
Personable young man and I assume he knows what he’s doing. A painless transaction and who could ask for more.
It is a pleasure to work with Dallin. He is prompt, very knowledgeable and makes the extra effort to do a good job. We look forward to our next service with Dallin.
We had Urban Desert Pest Control out today. Our tech, Tony, was great. Tony was very professional and prompt with a great personality. He went above and beyond what we were expecting. Tony answered all our questions and explained in detail what he was doing Awesome service. Will definitely use this company again.…
Tony was polite and friendly as always.He did a great job,happy to have him do the work.
Tony was the tech who came to our home. He called to make sure we would be home and it was OK for him to come now. He was on time per the schedule. He sprayed the inside and outside of our home. He sprayed the perimeter too. Then he cleaned off all of the cob webs around the house. I was impressed with his…
Bobby is an A+ employee and always goes above and beyond with my pest control!
Bobby is the man! He shows up exactly when he says he will, he explains every part of his service, does not try to up-charge or sell anything more than you are asking for, wears sanitary booties in your house without being asked, and makes sure everything is pet friendly. Could not ask for anything more from him!
Thank you for your great service. On time, courteous and thorough.
My husband and I moved here in 2021 and acquired services of Urban Desert Pest Control. The representative, Tony Ramirez was sent and has been an awesome service technician. He is professional, courteous, personable, thorough and prompt. We feel he is family to us. Urban Desert is a very good pest control company…
Robert with Urban desert is a pleasure to work with, he displays the utmost courtesy and professionalism . The company is reliable ,on time, and cost-effective. A pure pleasure to work with this company rocks, thanks to awesome employees like Robert.
James did a great job today
Thorough and good explanations for what he found.
Ryan did a great job as usual today. He’s always friendly and helpful and we appreciate that.
Urban Desert was great and very prompt in providing us with a reasonable quote for our Termite pest control services. They arrived on time and did the service in 2 hours that is under warranty for the next 4 years. They were were great in explaining everything about the chemicals being used and the application of…
Bobby does a great job and is very friendly and thorough!
Bobby at Urban Desert Pest Control is Awesome. Super nice guy and incredibly knowledgeable. He always does a great job and can't say enough good things. Thanks for everything!
Professional, efficient and effective. Would definitely recommend.
Alex is always very friendly and persobit still gets right to work doing his job professionally and efficiently I am very fortunate to have him do our regular service. If you ever get a roof rat in your walls, it’s a nightmare . Preventative service is the answer. We really value our regular inspections.
Ryan always does a complete job and keeps our home pest free. He is a great guy and the company has serviced our home for the last 7 years.
Great service! Friendly and thorough - many thanks!
Bobby is always on time, pleasant to work with and keeps me informed about any creatures he finds. He is so pleasant to work with
Tony is professional, dependable, and thorough.
I always get fantastic service from Urban Desert Pest Control. Jeff is one of my favorite technicians. Polite, courteous, friendly and easy to talk to!
I highly recommend Urban for all pest control needs including termite prevention and treatment. Our usual tech Robert Nelson is friendly and super knowledgeable, the kind of guy you invite to a BBQ!
I have used Urban Desert Pest for over 10 years now and they are so thorough, on time. And awesome! The exterminator just told me that my friend Jody, who found out about Urban through me, is using them once every 3 months also! Plus today's exterminator Ryan loved my new puppy!
we love urban desert! our tech is always robert nelson and we have been a ongoing customer for about 3 years now. Robert is truly awesome! He takes his time, communicates arrival and departure times. He is also knowledgeable on any questions I have and gets the job done. In our almost 3 years we’ve never seen a…
Nathan was incredible, looking forward to seeing him back to help us again with our home!
The technicians arrived exactly on time and started my home treatment (inside & outside) plan. They were thorough and took time to explain what they were doing (Steve & Anthony). It matched exactly what I was told would happen during my home inspection (by Kyle). Professional service. Walked me through the work…
As a first time user, I was pleasantly impressed. Brad, the owner, answered my questions and provided information regarding his company, including all service options. No contract, fair value, no pressure. I called back two days later and agreed to his terms. He promptly scheduled a convenient service time. Al, our…
Termites
Tony is the best technician I've ever had! So professional, thorough, and a really nice guy! He should be the Employee of the Year! He's the only guy I trust with my pest control services. Ask for Tony!!
Nathan was very professional and helpful. Enjoyed my first service and looking forward to seeing what happens.
Jeff Dishman has been doing our home for a few years. He is knowledgeable, dependable and does a great job keeping our property free of pests.
Robert always provides an outstanding service! He is very informative and pays attention to details.
Tony was Great , completely explained all uses of the applications and how they work plus use only pet friendly sprays inside of the home Totally recomend.
Very friendly and did a great job
Dallin Mortensen did a great job in servicing my home today, he was very nice and friendly. He went above and beyond and took care of all the areas that needed to be service. He really does great work.
Alex was thorough and considerate. Thank you for a great job.
Excellent, friendly service!
Dallin was awesome. Highly recommend.
Loved working with Urban Desert. The owner Brad came out immediately to give us the quote. Best prices and quickest availablity! They were able to come and get the job done and communicated to me throughout. Tony came out to do the job and got it done so quickly. He was friendly and professional. I appreciate the whole experience!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 517 | $58–$116 |
| General pest inspection | 503 | $56–$116 |
| Home inspection | 210 | $63–$171 |
| Termite extermination | 182 | $214–$426 |
| Ant extermination | 150 | $71–$186 |
| Spider extermination | 132 | $65–$146 |
| Rodent extermination | 118 | $76–$246 |
| Termite inspection | 112 | $91–$371 |
