How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%79+11.9Craft & service 20%13+2.6Value 10%47+4.7Momentum 8%42+3.4Track record 7%76+5.3Accountability 5%74+3.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREUrban Desert Pest Control
Scottsdale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 5.0★ from 3,213 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.
Reviews for your job
Customers hired Urban Desert Pest Control for 8 kinds of job.
Urban Desert Pest Control for rodent extermination
Clear ✕All 120 Google reviews tagged “Rodent extermination” · showing 40
Great service and educated me on everything they were about to do.
I have been using Urban Desert Pest Control since earlier this summer and have been really happy with the quality of the service! If there is a recurrence of insects after the first 60 days (for the initial treatment to take effect) they have come back for interim treatment outside of my usual service. They provide…
Paid over $1500 for rodent trapping, exterior sealing and a smoke test for rats/mice in in Nov 2025. One year later, there are still rats in the walls/attic, had to chase Urban Desert down to even check or remove the traps, they fired our tech during the process, and all the exterior seals are failing today with…
Honest, thorough and professional rat exclusion work.
Bobby is very willing to help in anyway possible. He takes photos of the issue at hand and anything else that’s not suppose to be there like black willow spiders. He captures and disposes unwanted critters. He makes sure he understands the issues completely and addresses them in detail. He’s just happy to help and…
I would rate the reps/techs Jenson and his companion 5 stars on a job well done. They sealed all the gaps. They put the traps and showed me where the part that needs to be fixed while they’re performing the smoke detector and even gave me an option to use a different plumbing company besides with the one that…
Max showed up on time and was very polite and professional. Max did a total home exclusion and did a great job sealing our outside roof and outer premises from any rodents getting in.
Jensen was awesome. He communicated his arrival time and came when he said he would.. He was considerate when he asked about shoe coverings and about vacuuming up the particles that fell from the attic. He listened when I pointed out specific things and made sure the job was done the way I asked. He worked hard and was very thorough. I was impressed.
Urban Pest Control is the best! I've tried numerous other Pest services - they are all sub-par to Urban Pest. The chemicals they use work! Plus all chemicals are safe for people and pets and they don't stink. They always notify you, communications are great and they show up on time! I highly recommend them!!!
Mike F. was great with the rodent inspection for roof rats at my house. After the inspection he even set a couple traps at the attic hatch in the interim before the team could come out to do the more extensive rodent control and house sealing in a couple days. He really went above and beyond when I came home and…
Michael was very thorough and helpful, and respectful of our property
The technician was very thorough and did a good job cleaning the cobwebs, spraying for pests and putting out rodent traps.
Everyone I've talked with has been incredibly nice - from scheduling, to inspection, to the actual pest control. Having dogs, a cat, aquariums, and vivariums, Nathan was very accommodating and respectful to the needs of our house. 10/10!
I had been seeing more crickets and a couple of baby scorpions which I found out are worse than the adult ones! I called in Urban Desert who as always came out and Juan did an outstanding job with the spray and glue boards, thank you Urban!
Dallin our technician calls ahead of time and always arrives on time. He provides excellent and thorough service. Dallin goes above and beyond and helps to control the wasps in and around our yard! We have trusted and used Urban Desert pest control for many years and would not use anyone else! Thank you Urban Pest Control for proving excellent service!
Excellent service
Bobby came to our home right on time, was extremely kind, professional and thorough with explaining everything he was going to be doing, took his time with spraying our home inside & out, explained what we can expect in the coming days/weeks after this initial treatment, what to do if we see more insects, etc, and…
Friendly, precise and explained the details of what he was doing!
Alex from Urban Desert Pest Control did an outstanding job treating both the inside and outside of our home today. He was friendly, professional, thorough, and took the time to explain what he was doing and answer any questions I had. It’s clear he takes pride in his work and genuinely cares about providing…
Jack was fantastic. Wore booties and took the traps with him. He was very courteous and detailed. I would highly recommend him.
Bobby from Desert Pest Control was an exceptional technician. He is professional, friendly, and thorough. He alseays goes above and beyond. Especially noticing even yard issues and contacting us to make sure we know about it. Thank you so much for sending your best and having exceptional customer service!!
We are beyond thrilled with the care that these folks take to assure that we get that service we need. We’re not the most easy-going people on the planet, particularly when rats are involved. And they have treated us beautifully-from the supervisors, to the technicians, to the schedulers and office staff. One other…
We absolutely love urban desert pest control. We have been living here about a year now, so we were very shocked by all the scorpions, roaches and rodents we would have around and near our new home. Christian came yesterday and was prompt, very courteous, and very knowledgeable. He made me feel completely confident…
Michael was great and very helpful. UV
Mike did a great job for me today! He performed a thorough inspection both inside and out, proposed a reasonable action plan, and explained everything completely. I am very happy with his service and I look forward to getting my pest issues under control!
Kyle with urban pest control is amazing! From the inspection and evaluation of our property to the implementation Kyle was an amazing communicator and dedicated to our project. Our home was recently constructed and our builder didn’t implement any sealing for scorpions, rodents or termites. Fortunately for us Kyle…
Urban Pest always does a great job. All their techs communicate in a timely manner on when they'll arrive and on their findings. We don't have any issues with pests I would highly recommend them
Devan was great!!! He noticed some wasp nests and got rid of them for us! He does a great job for us!
Alex is always awesome! He's professional, efficient, thorough, and always smiling and friendly. The definition of great service!
Bobby has served our Anthem home fir several tears. He is polite, extremely detailed and we trust him to service iur home when we are not here.
I've been very happy with Urban Desert taking care of our pest needs for the past couple years. Devyn stopped by today and did a great job! Very thorough and professional.
James was our first contact with Urban Desert Pest Control and he did a wonderful job explaining what he was going to do and how he was going to do it! Very pleased with our first experience with Urban Desert!
Bobby from Urban Desert Pest Control always does a great job with our bi-monthly services. He is on-time, friendly, professional, and thorough. I highly recommend Bobby and Urban Desert Pest Control.
Alec was friendly and efficient. He took the time to explain everything he was doing and how the process would work.
Love these guys. The owner, Chad, is a stone-cold expert when it comes to pests (I think he's been doing it for 20+ years). Had another pest company out that looked around for an hour before trying to convince me I had "roof rats" coming in via power lines. Took Chad about two minutes to explain why that was…
Urban Desert Pest Company is the best pest control company that I’ve used so far. My technician, Bobby Campbell, is professional, thorough and thoughtful. He lets me know when he’s 15-20 minutes from my house and sends me a written report after he’s finished. The products he uses eliminates or controls the pests,…
2025 Update: Jeff continues to do great work! He always listens to any concerns I may have. I have better spider, scorpion and rodent control with Urban than any other pest control I've tried in the past!!! James was wonderful! He took the time to get down all the spider webs and everything else in his way. He…
Jeff was thorough and did a great job !!!
Tony was the tech who came to our home. He called to make sure we would be home and it was OK for him to come now. He was on time per the schedule. He sprayed the inside and outside of our home. He sprayed the perimeter too. Then he cleaned off all of the cob webs around the house. I was impressed with his…
Bobby is the man! He shows up exactly when he says he will, he explains every part of his service, does not try to up-charge or sell anything more than you are asking for, wears sanitary booties in your house without being asked, and makes sure everything is pet friendly. Could not ask for anything more from him!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 517 | $61–$119 |
| General pest inspection | 503 | $56–$116 |
| Home inspection | 210 | $63–$176 |
| Termite extermination | 182 | $214–$426 |
| Ant extermination | 150 | $71–$187 |
| Spider extermination | 132 | $63–$151 |
| Rodent extermination | 118 | $76–$282 |
| Termite inspection | 112 | $128–$426 |
