How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREUrban Desert Pest Control
Scottsdale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 5.0★ from 3,213 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Urban Desert Pest Control for 8 kinds of job.
Urban Desert Pest Control for spider extermination
Clear ✕All 133 Google reviews tagged “Spider extermination” · showing 120
I have been using Urban Desert Pest Control since earlier this summer and have been really happy with the quality of the service! If there is a recurrence of insects after the first 60 days (for the initial treatment to take effect) they have come back for interim treatment outside of my usual service. They provide…
Michael was very nice and from what I see he did a thorough job spraying.
Best ever, really detailed.
Bobby is very willing to help in anyway possible. He takes photos of the issue at hand and anything else that’s not suppose to be there like black willow spiders. He captures and disposes unwanted critters. He makes sure he understands the issues completely and addresses them in detail. He’s just happy to help and…
Urban Pest Control is the best! I've tried numerous other Pest services - they are all sub-par to Urban Pest. The chemicals they use work! Plus all chemicals are safe for people and pets and they don't stink. They always notify you, communications are great and they show up on time! I highly recommend them!!!
Great service. Would totally recommend . Our tech was awesome, friendly and thorough.
Strong work. Thorough and accommodating.
Michael was prompt, professional and did an excellent job.
⭐️⭐️⭐️⭐️⭐️ Excellent Service! Tony with Urban Desert is absolutely terrific! He is always professional, friendly, and thorough. He makes sure to treat the entire foundation, perimeter of our home, as well as the yard, and he never rushes through the job. What really sets him apart is that he always checks in to see…
We’ve been new residents and customers for a few months now and you know it’s a sign of their worth when the owner answers the phone on your first call and takes the time to explain processes, procedures, service options, and provides great advice to new residents. From the friendly office staff to our dedicated and…
We’ve been using Urban Desert Pest Control for years. Today was our first service with Michael and he did an outstanding job. He was super thorough and friendly. Great work, Michael and Urban Pest Control!
Tommy did my house today and he was amazing. He explained the process very well and I knew what to expect. He was efficient and really made sure all of my concerns and spiderwebs were taken care of. 11/10 service.
I had my initial visit from Urban desert pest control today. I was impressed with the upfront disclosure of everything that would be done. Of course, I need to give it a little time to see what the results are, but I have no reason to believe that anything will be different than what they represented. Good communicators. That's important.
I was dealing with cockroaches, spiders, and ants in the house from being gone for a few months. It was so easy to get an appointment scheduled and they came out the next day. Boston arrived on time and was so respectful, kind, and informative on what he was doing to treat the problem! Also happy to hear that the…
Robert Nelson has been servicing my property for a while and has always done a very thorough job, with detailed information. He is kind, respectful, knowledgeable, and always very professional. Thank you Urban Pest Control for hiring great employees like Robert!
Tony is very professional and does a aswome job. Will have him do our Pest control with Urban Desert everytime. Does a very good job.
Dallin our technician calls ahead of time and always arrives on time. He provides excellent and thorough service. Dallin goes above and beyond and helps to control the wasps in and around our yard! We have trusted and used Urban Desert pest control for many years and would not use anyone else! Thank you Urban Pest Control for proving excellent service!
Dallin was great! Very thorough and friendly. Appreciate him doing the web sweeps as well as spraying.
Faith was awesome! Quick, professional, and always a job well done Urban Desert
Bobby from Desert Pest Control was an exceptional technician. He is professional, friendly, and thorough. He alseays goes above and beyond. Especially noticing even yard issues and contacting us to make sure we know about it. Thank you so much for sending your best and having exceptional customer service!!
Great quality, pest control, they take their time, and Tommy had good customer care. Lots of good suggestions to help prevent other pests inside the house.
Faith was my service tech today and she was very helpful and efficient!
For several years now, Urban Desert Pest Control has been my go to pest control company. They go above and beyond to ensure that they provide their customers with the best pest control services in my opinion. Their rates are very reasonable and they provide excellent customer service and support. Faith was the…
Ryan Edgell is personable and thorough, I highly recommend him and Urban Desert to everyone!
Tony Ramirez is our favorite technician! He is knowledgeable, professional, thorough, and always takes great care in his work. He consistently goes above and beyond to ensure everything is done correctly and that we are completely satisfied. We truly appreciate his attention to detail, expertise, and exceptional…
Michael was awesome!! He was on time and very efficient. Got everything done in about 15 mins. Im very happy with quality of service and the information i was provided.
Micheal was very informative and friendly. The lady at the office was also very understanding and informative. Thank you for your service
I’ve had Urban Desert coming to the house for years now. They have always been prompt, thorough and professional. I am especially happy with our tech, Alex. He’s incredibly friendly and knowledgeable. He is also very mindful of our 3 dogs and of the stray cats near the house. Happy he’s been assigned to our area.
Tony was so great again! I would recommend him to anyone!
Our tech Bobby is AMAZING!! He is always polite and very nice! He does an exceptional job making sure everything is done right. I haven't seen a bug in my house in a very very long time! Thanks Bobby for being AWESOME!
Steve was great; fill in for Tony. He was personable and efficient in his job and explaining what service he doing.
He listened and addressed all our concerns was very professional.
Kyle with urban pest control is amazing! From the inspection and evaluation of our property to the implementation Kyle was an amazing communicator and dedicated to our project. Our home was recently constructed and our builder didn’t implement any sealing for scorpions, rodents or termites. Fortunately for us Kyle…
We’ve loved having James as our tech for the last four years—he always went the extra mile. Since he’s moved on, we met Devyn today, and he was fantastic. He really listened to what matters to us, especially keeping pest control effective while still being mindful of Mother Nature. He totally got it and did a great…
Very professional and thorough!!! The technicians are always very nice and helpful!!! Highly recommend using Urban Desert Pest Control!!!
Urban Pest always does a great job. All their techs communicate in a timely manner on when they'll arrive and on their findings. We don't have any issues with pests I would highly recommend them
Tony has been taking care of the pest control at our house since we had it built last year. He is friendly, mindful of what he is seeing throughout the neighborhood and asking us and very detailed. Tony also communicates well with us before, during and after his visits.
As I was cleaning around the house I I spotted some termites inside the house, I sent an email to Urban Desert with pictures and an appointment. The representative came over for an inspection and explained his findings. He presented me with multiple plans and explained everything with upfront pricing and I chose the…
Bobby has served our Anthem home fir several tears. He is polite, extremely detailed and we trust him to service iur home when we are not here.
Great work. He was pleasant and thorough.
Excellent service as always, pests have been a thing of thing past since we brought in Tony and Urban Desert!
I have relied on Urban Desert for the last 6 years to take care of my pest control needs. I sought them out after nearly stepping on a scorpion in my house. I haven’t seen one since. They are thorough and professional.
Super polite and professional. Great job and very knowledgeable.
Ryan was punctual, knowledgeable and very helpful for pest control service.
Urban Pest Control is one of the best and most reasonable companies out there! Much better than the corporate big boys!
Robert is the best man for the job!
Great service every time..thorough, on time, polite!
I love Urban Desert Pest Control. Living in a more rural, desert area, they really specialize in this type of an area and the critters we see. Bobby is our regular technician and he is nothing short of amazing! I recently experienced some active tarantula concerns with the recent rain and Bobby listened to my…
Great quality and customer service. Ryan called and was available before the scheduled appointment time, and offered to come by sooner. Professional proactiveness and customer service by their team. If you need pest control, take my word and contact Urban Desert!
Jeff has been servicing our home for the last 5-6 years and the experience has been excellent. Jeff is very professional always calling first before coming to our house and letting us know when the job is completed to remind us to close the garage. Jeff will always asked if there are particular concerns we may…
Tony R. is one of the most conscientious technicians that we've ever had servicing our property. For the 1st couple of years here in Surprise, we couldn't go bare foot for fear of stepping on a scorpian, (terrible pain), but with Tony and Urban Desert P.C. the creepy little bugs have moved on! Many thanks Tony, you're the best in the business!!
2025 Update: Jeff continues to do great work! He always listens to any concerns I may have. I have better spider, scorpion and rodent control with Urban than any other pest control I've tried in the past!!! James was wonderful! He took the time to get down all the spider webs and everything else in his way. He…
Bobby does a great job! He explains everything he does and is always pleasant and courteous.
Robert Nelson does an amazing job of explaining all products used and what to watch for! All stars for him and his team! Thank you! Thank you! Thank you!
Tony was polite and friendly as always.He did a great job,happy to have him do the work.
Tony was the tech who came to our home. He called to make sure we would be home and it was OK for him to come now. He was on time per the schedule. He sprayed the inside and outside of our home. He sprayed the perimeter too. Then he cleaned off all of the cob webs around the house. I was impressed with his…
Bobby is the man! He shows up exactly when he says he will, he explains every part of his service, does not try to up-charge or sell anything more than you are asking for, wears sanitary booties in your house without being asked, and makes sure everything is pet friendly. Could not ask for anything more from him!
James was right on time. Explained everything he was doing and was quick, efficient, and professional. Will certainly be using again.
Wonderful job - I appreciate the quick service and help with our pest issues! James is fantastic!!!’
Great service! Friendly and thorough - many thanks!
Our technician, Jeremy, is so knowledgeable and friendly, definitely made us feel well taken care of Update: we recently moved and have a new technician , Dallin. We’re equally as happy, highly recommend!
Eric was on time and very professional and friendly. He explained what he was going to do. Highly recommend.
shout out to Dallin Mortensen for always taking great care of us and giving me a heads up to make sure that my dog is in before he gets here. Always friendly, professional and makes sure we aren't having any particular issues.
Bobby always gives a heads up when he is on his way. He is thorough and respectful. We have been pleased with his costumer service as well as pleased with UDPC.
They always provide great service and had taken the time to answer any questions or concerns I might have. They will continue to be my go to option for bug control.
Super service from Ryan E.! Thorough, helpful, knowledgeable, and funny. Thanks!
Dallin Mortensen did a great job in servicing my home today, he was very nice and friendly. He went above and beyond and took care of all the areas that needed to be service. He really does great work.
Alex really cares about making the property owner happy with their service. He is personable, thorough and professional in his job. I would highly recommend him.
Technician is always efficient, professional and courteous. Service is always timely and the team is very communicative about the schedule and treatment issues. 10 out of 10 highly recommend!!
Our technician Ryan was right on time, he was super friendly and did an amazing job. I feel he went above and beyond with his customer service and we will definitely be requesting he do our service from here on out :)
Great communication about the time he would be there. Went over and above to get rid of a wasps nest and some black widow spiders!! Thank you!
Tony was amazing! He has treated our house twice now and was very knowledgeable with the pest issues we are having. He’s a delight! We have used Urban Desert Pest for close to 10 years at a few different homes. We highly recommend them..and TONY!
James always does an excellent job!! He always professional and kind. He’s the best!!! No pests here!
I have had Urban Desert Pest Control service for about 4 years now. I have never been disappointed. Jeff has been our service tech for a couple years now. He is very thorough, always shows up on time, and very pleasant.
We just started using Urban Desert Pest Control, after their great reviews, we decided to schedule a pest control in our home and Jeremy Miller arrived today and was very friendly and explained everything that he was going to do and he took care of our exterior, interior and our garage. Thank you Jeremy for the work that you do.
Since using this service, I’ve had no problems with bugs, ants, spiders or scorpions. James is so professional. He is always on time, texts me when he is 10-15 minutes away from the house, always has a smile, and is so efficient. I highly recommend Urban Desert Pest Control!
UDPC is a great company, all from the owners down to the service itself. They are a top pest service in the valley hands down.
James was knowledgeable and had an unobtrusive but professional demeanor. We look forward to having him back.
I have used Urban Desert for years! Love the service, always great about scheduling, and they always check my property for any issues! Bobby is a great tech!!!
Bobby C. was great! Very knowledgeable and answered any questions we had. Would highly recommend!
Tony does a great job for us. The results are always excellent and the work is done in a professional manner. We appreciate the polite and courteous service.
Jeff is always here on time and does great 👍 work
Tony has serviced our home on two different occasions and both times has gone above and beyond to make sure we are satisfied and all areas have been treated. He is on time, kind, courteous and professional. I would recommend Tony and Urban Desert Pest Control anytime!
Service by Bobby is always professional, friendly, and efficient. He is always very thorough and informative. As long- standing clients with Urban Desert, we always appreciate Bobby’s service!
Tony is the best to do it, always on time, always going above and beyond. Thanks Tony!
Bobby is the best! Very friendly and detailed in his job. Best tech I’ve ever experienced.
Robert always does an excellent job.
Tony at Urban Desert is the best. I've never had to ask him to come back out between scheduled visits like I have with other services. He hits every corner. I have never had pests in the house or infestations outside. Highly recommend Urban Desert and Ask for Tony!!!
Tony Ramirez from Urban Desert always gives me outstanding service. He takes the extra care to insure the you get the best protection as possible.
Ryan truly is the ABSOLUTE BEST! He acknowledges any concerns I have and takes the time to make sure everything is taken care of. I couldn’t recommend them more!
Alex was great!!!
Urban Pest Control is an impressive company that goes above and beyond. Been using them for many years now and they keep getting better! You won’t be disappointed.
We are so glad that we followed the recommendations from many of our neighbors and signed up with Urban Desert Pest Control. Our service tech, Jeff, spent the time needed to help us understand the best way to protect our home and ourselves and then proceeded with the most thorough application I've ever seen. We…
Great company, very professional, and thorough. The technician, Tony, was very personable and did a great job inside and outside our home. Would highly recommend him!
We use Urban Desert for pest control. We were set up for a time slot of 12- 3 with Alex. He always calls and texts when he is on his way. And he is always on time. Alex is very nice, personable and professional. He sprayed the inside and outside. Alex has been spraying our house quarterly for about the last 2 years.…
I had multiple issues at my home in Gilbert ranging from Black Widows in my garage, to every other type of bug trying to escape the heat. When I called, the owner Brad answered, heard my situation put, and assured that my two, 2 year old little girls would have nothing to worry about. In the same day I called, his…
I want to recommend Urban Desert pest control. Everyone is very, very professional, courteous and hospitable. They will do everything in their power to make everything easy and affordable and will go out of their way to help you get things taken care of 10 out of 10.
Terry from Urban Desert Pest, just was great!! very knowledgeable of what pests we needed to be taken care, prompt, and communicated to us what he was performing, and how to protect our dog, the office staff ( Miss Karen ) kind, polite and informative, highly recommend and will use in the future. Sincerely Dave M. Sun City
Urban Desert Pest Control has been nothing but excellent. I have a bi- monthly preventive service and they never disappoint. The technicians are always, prompt, though, and professional. I had a small issue with spiders on my patio and Tony came out and corrected the issue. I highly recommend Urban Desert Pest Control.
Scorpions - the best - they keep our scorpions and black widows away. Bryce was an amazing Tech who went above and beyond. So kind, responsive, and went above and beyond for me. I was so impressed. This is the only pest control that really has controlled the scorpion and black widow infestation we had in our…
I was referred to Urban desert by a friend and im glad I went with them. Juan L. was on time, very polite and helpful during the service . I will definitely be using again and referring to others.
We've used Urban Desert before when we've had issues with various pests, staff is always friendly and can usually accommodate an appointment at short notice. Our Technician Matthew was very helpful is giving us advice on how we can deal with an influx of mosquitos we've seen in recent months and even pointed out a…
Every time Urban Desert treats our property, we’re reminded why they are the best in the valley for pest control. We’ve had problems with ants, roaches and even rats, but that’s all in the past since Urban Desert. Hassle-free, conscientious, thorough and reasonably-priced, they are a pleasure to work with. “Tony”…
We started using Urban Pest Control several months ago and we have been delighted with the service. Tony is always professional and on time and takes time to do the little things. He ensures we are satisfied before he leaves. If you are looking for a pest control service look no further.
We have had Jim come out a few times now and he is amazing. The first time he came out was about a month after I had given birth to my child. He was beyond courteous when he came into our home. He made sure to speak softly and spray in a order that worked best for me since I was holding a sleeping baby. He informed…
We've used urban desert for nearly a year now and I couldn't be happier. Their service is always good, their techs are on time, and the office staff are courteous and prefessional. Would absolutely recommend this company.
Outstanding!!! Tony is our technician and he is amazing, friendly and very attentive to our home's needs!! We live right off of a wash with tons of critters hanging out just on the other side of our fence. Yet, we have sooo few issues with Urban Desert! I've only seen 2 scorpions in our 5+ years here and both were…
We are very pleased with Urban Desert Pest Control. Today we had Stephen do our service. He is very friendly and efficient. We would highly recommend this company.
Tony has been extraordinary helpful, knowledgeable, and easy to work with. After years of living in this home, the neighborhood has undergone some major re-development projects which has apparently stirred-up the scorpions in the neighborhood. Within days of our first treatment we saw a few dying scorpions on the…
After finding a few scorpions at our new home, Jim came out to perform an inspection and treat our home. First he was early, which was great, and he performed a very thorough inspection. He pointed out the areas that required attention and performed the pest treatment in a quick and complete manner. We will…
Excellent service. Would recommend to anyone!
Always a great experience. They are thorough, Quick and the technicians are always friendly. Johnny did a great job today and Go Dodgers!
Great communication with entire staff. Our technician, Johnny, was very professional but also very nice at the same time. His visit today was a pleasure. Thank you!
We have used this company for 9 months. They are always very professional and provide quality service. Today Johnny was the technician. He was really friendly and did a fantastic and very through job. Since we started using Urban Desert we have not seen any type of pests in our home..We would highly recommend them for all your pest control needs.
Professional and took the time out to insure everything was done correctly. Definitely a breath of fresh air ! Technician was great and we appreciated the Power Spray vs a hand held sprayer. Thank you Urban Desert !!
Found Urban Desert Pest Control online and contacted them to set up a service call on our new home. Really glad we found them! They were very responsive, great crew, knowledgable. We will be using them for our regular maintenance.
I'm new to the area and a neighbor told me about this company and I'm very happy with the service. Great communication and very professional service that was so easy to schedule and they took care of all my needs and listened to my concerns. Urban Desert is a winner in my book.
Our technician Jim was personable and knowledgeable, taking the time to show us around to potential points of entry throughout the home. The service was thorough and helped take care of the little critter issues we were having. We have found our pest service!
I recently purchased a new construction home and moved to Arizona. I researched & contacted several pest control companies to begin preventative services. Urban responded right away to my inquiry through an interactive chat online. (Kayla was my chat representative) Within a few minutes, I had a very reasonable…
I needed a one time service for a vacation home and they provided it. Where five other businesses insisted what I really needed was their expensive, long term package service, the tech at Urban Desert listened to my request and provided exactly what I wanted for a reasonable fee. They were able to accommodate my…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 517 | $58–$116 |
| General pest inspection | 503 | $56–$116 |
| Home inspection | 210 | $63–$171 |
| Termite extermination | 182 | $214–$426 |
| Ant extermination | 150 | $71–$186 |
| Spider extermination | 132 | $65–$146 |
| Rodent extermination | 118 | $76–$246 |
| Termite inspection | 112 | $91–$371 |
