How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREUrban Desert Pest Control
Scottsdale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 5.0★ from 3,213 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Urban Desert Pest Control for 8 kinds of job.
Urban Desert Pest Control for termite extermination
Clear ✕All 182 Google reviews tagged “Termite extermination” · showing 140
Great service from Tony. Arrived on time, answered any questions & did excellent work.
I have been using Urban Desert Pest Control since earlier this summer and have been really happy with the quality of the service! If there is a recurrence of insects after the first 60 days (for the initial treatment to take effect) they have come back for interim treatment outside of my usual service. They provide…
They did a good job it did not put things back.
Tony did an excellent service at my house.
Noah was on time, professional, and friendly! We appreciate his work on the house.
We had our home serviced for termites today, and our service technician Tony did an excellent job. He was professional, knowledgeable, thorough, and very courteous. He took the time to explain the treatment process, answered all of our questions, and made sure we understood what was being done and what to expect…
Excellent service, pricing, people, expertise and overall business. Termite treatment was very fairly priced, team was great on communication and really took the time during initial consult to fully explain everything. I can't name one thing they could have done better throughout my experience this week, so thank you!!!
Fantastic service, very attentive and responsive. Haven't had any problems since switching to this company now for 5+years
Very thorough and professional.
Tony and his apprentice showed up on time, started their trenching and baiting on the outside and then came in to start on the tunnels in the house. They certainly know their craft!!!! They are two, great employees of Desert Urban Pest Control and I know now how folks give them a 5 Star review!!
So my dad's boss had recommended Urban Desert to help with their termite problem. Overall the process was simple and truly something I still remember. I waited over the 90 days to post just to really make sure I had an honest post and honestly the work they do is amazing. Will always recommend them to anyone I hear…
I'd recommend Urban Desert Pest Control. Tony and his assistant were great. They communicated their ETA and arrived on time. When they arrived, they reviewed the site in question and explained what they would be doing. They completed the job quickly and with a smile.
Mike and Brian arrived pretty much on schedule, backup on freeway from Chandler to Buckeye, ugh. Mike inspected my home for termites, inside and out. Inside was judged free of termites, outside remnants of mud tubes. Pricing was on par for treatment of termites and we scheduled the treatment for the following day.…
Efficient, timely, knowledgeable and helpful. Great service.
I hired this company to do a one-time termite treatment. We started with a free whole home inspection to ensure that the termites were limited to the patio where I had discovered them. Treatment was able to be scheduled for the very next day. I had them treat the entire perimeter of the house. The technicians were…
Tony and his team did an efficient and great job.
Polite, informative, speedy, courteous!! All good!!
Devyn was super thorough and went the extra mile. Very happy with how effective these treatments are.
Jack is the BEST!! Love you guys so much highly recommend!!
Alex is friendly and informative. Works hard and does a great job! Highly recommend.
We found some signs of termites and called Urban Desert for an inspection and recommendations for a solution. Mike came out and suggested a solution that was reasonably priced and should solve our termite issues. He also worked with our schedule to ensure we had timely service. Tony came out to do the service. He…
Alex arrived on-time, explained everything and performed outstanding service. We compared 3 different reputable company quotes before we made our decision. Apples to apples, Urban PC had the best price for similar service.
Tony & Ian did a great job. Explained everything as they did the treatment plan & answered all my questions. They also cleaned up after themselves. Very helpful and professional. We would recommend them to anyone who needs termite treatment for their home.😀
Kyle with urban pest control is amazing! From the inspection and evaluation of our property to the implementation Kyle was an amazing communicator and dedicated to our project. Our home was recently constructed and our builder didn’t implement any sealing for scorpions, rodents or termites. Fortunately for us Kyle…
Showed up on time let me know in advance was on his way. Very professional got the job done within their their arrival window of 11-2. Did everything they could to help me avoid any damage to my paver or tile where had to drill down minimizing any cosmetic work i need to do.
Very professional service
The team was friendly and professional. Gave good advice when asked about a few particulars concerning termites.. Michelle Kiefer
Very professional and thorough!!! The technicians are always very nice and helpful!!! Highly recommend using Urban Desert Pest Control!!!
After discovering a termite tube in our home (eeww!) we've contacted Urban Desert for a free Termite inspection. Jason came out to perform the service and he was extremely professional, knowledgeable and thorough. He identified our issues and presented us with a few options for treatment. Since the estimate was…
Timely, efficient, and professional. Ty.
Urban Desert is the only pest control company I use. Always excellent service and they fix the problem as quickly as possible. I highly recommend them!
As I was cleaning around the house I I spotted some termites inside the house, I sent an email to Urban Desert with pictures and an appointment. The representative came over for an inspection and explained his findings. He presented me with multiple plans and explained everything with upfront pricing and I chose the…
Very thorough and attention to details and knowledgeable
Alex was very thorough. He explained everything he was doing and why he was doing it. That was very helpful. He was quick to find some bugs I didn’t even know we had. I would recommend Urban Desert Pest Control and Alex to anyone. He also was right on time which made my day go smoothly. Thank you Alex.
Excellent service as always, pests have been a thing of thing past since we brought in Tony and Urban Desert!
Thank you for a great overall experience! The communication was excellent from the beginning and the end of work report was very detailed. All of the people I spoke to and worked with were informative and friendly
Urban Desert delivered today! Had a few termite tubes popping up around my home and called for an inspection. Kyle came out, explained the process and was very knowledgeable about termites and pests in general. Tony and his assistant were out today and took their time and completed a thorough job getting my home…
Very prompt and great service! Price was reasonable.
Excellent, prompt, professional service and friendly, personable staff.
Urban Desert Pest Control is an excellent company and would highly recommend them! From Steve coming out within a day to inspect the situation and then giving me the estimate to when Tony and Ian came out to my house and fully explained everything that they were doing. They answered all my questions and then some.…
Brandon was amazing! He got our termite treatment done quickly and was super kind throughout the process making sure I understood everything.
Urban Pest Control did a wonderful job on our termite treatment. Both Kyle and Tony were extremely thoughtful in explaining exactly what we were getting and what to expect. I have peace of mind that our termite issue was expertly managed.
Brandon was great! Explained everything, was easy to talk to and everything was done as expected. They were respectful of property and our cats, which I much appreciated
Urban Desert Pest Control just finished treating my house for termites. I’m very happy with the service they provided and highly recommend them for any pest control needs. They were professional, neat, provided great communication and were super nice guys! What a great company!
Tony and his crew have done a great job 👍 5 year warranty the best of all the companies I checked w/out paying extra.
David was great! He explained everything. He was funny and very professional. He sent Tony out the very next day. Tony was also great and did a perfect job. The price was good. We would definitely recommend this company!
Knowledgeable and friendly professionals.
Urban Desert was so easy to work with. Price and warranty were the best I could find.
Excellent service, very knowledgeable.
Quick, friendly and knowledgeable service!
Very efficient. Had extensive indoor and outdoor treatment, and techs were very knowledgeable and precise regarding treatment application. And they were patient with my crazy cattle dog. Highly recommended.
The 2 employees were professional & knowledgeable. They answered our questions regarding termites in general & also regarding the application.
Brandon and his teammate were professional, polite and did a good job. They took time to explain things and answer our questions and clean up the worksite well after all is done. We are happy with the service and would hire again. Their price is most competitive among the quotes we got.
Great job. The guys were done quickly, explained what they did, and cleaned up when they were done.
Tony is very friendly every time he comes to my house he’s let’s us know he’s here he’s very polite always does his job with passion and responsibility don’t be afraid to ask for Tony he’s one of the best work l seen
Jeff has been servicing our home for the last 5-6 years and the experience has been excellent. Jeff is very professional always calling first before coming to our house and letting us know when the job is completed to remind us to close the garage. Jeff will always asked if there are particular concerns we may…
Efficient and professional
Urban Desert Pest Control proved to be professional, efficient, and reasonably priced, with excellent customer service. They thoroughly explained the process in detail and reassured me that they would expedite services if needed in the future.
Working with Urban Desert has been a great experience from the first contact right through to the completion of service. They provided all the information needed for me to make an informed decision on the treatment options and a very fair price for a quality product. While it's never fun to NEED a pest control…
Tony and the entire team at Urban Pest Control were very professional, courteous and squeezed us in their busy holiday schedule. Thank you!
Romario and his service tech showed up at the beginning of the time window provided, they were both professional and considerate. They did the treatment in a timely manner. Both of them were understanding I needed to take care of my pets before they could start in the backyard. They even brought in my package when…
Bobby is the man! He shows up exactly when he says he will, he explains every part of his service, does not try to up-charge or sell anything more than you are asking for, wears sanitary booties in your house without being asked, and makes sure everything is pet friendly. Could not ask for anything more from him!
Tony was great with communication. He let me know when he would be at my house. He was very efficient and respectful of our property. I highly recommend their services.
Great consultation, good pricing, prompt treatment. Tony and his colleague were pleasant and efficient in treating iur home. Strongly recommended in Scottsdale AZ.
Fantastic pet control company! Owner was great, explained everything and answered questions. Very knowledgeable. Scheduling was easy and received regular updates. Steve was awesome. Was right on time. Did a great job. He was very friendly and took time to answer questions. Actually walked the termite area and…
My husband and I moved here in 2021 and acquired services of Urban Desert Pest Control. The representative, Tony Ramirez was sent and has been an awesome service technician. He is professional, courteous, personable, thorough and prompt. We feel he is family to us. Urban Desert is a very good pest control company…
Great service. Very customer service
We saw termites, and the team arrived on time and explained the entire process clearly. They provided a three-year guarantee and will return annually for inspections. Hopefully, we won’t see any more termites.
Very thorough initial inspection. The treatment was carried out by very professional and courteous technicians. Highly recommend this company.
Tony and his team arrived ahead of schedule and was very thorough and provided us helpful information. The customer service was top notched!
Tony and his two partners did an excellent job. They arrived on time, explained the termite extermination plan in detail and executed it per plan. They were all open to any questions at any time and didn't rush the project. I would definitely recommend them to anyone in need of termite extermination.
Termite treatment. The guys were awesome !!
Technician was on time and did a thorough job. Price was very reasonable and I was satisfied with the service
Urban Desert Pest Control is great. Everyone I’ve interacted with has been kind and professional. They inspected my home for termites for free, and then went on to treat my home for termites. David did the inspection and Tony did the treatment. They were both great. I would recommend this company to others.
From the office to Steve, our technician, everyone was courteous and professional. We have used them since we purchased our home in 2020 and will continue to do business with them.
Fast service and friendly
Very satisfied and very professional will recommend, urban pest to family and friends , answered all my questions
Tony and his team were extremely helpful, friendly and efficient!
Tony provided quick and efficient service. I appreciated the communication received from urban desert and from Tony morning of.
This is our second experience with a termite service and am happy with the service from Urban. Friendly staff from the appointment call to the home visit. They have a great warranty and actually honor it unlike some. Would recommend!
Excellent customer service!
On time, great service! Highly recommend!
Fantastic service received from each person I talked to, thank you.
Tony arrived early and did an amazing job. Only took him about 30 mins to do the termite treatment on our whole house. Would 100% highly recommend.
Brandon and Alex did a great job. They explained everything they were doing and were friendly and professional.
Technicians explain things very well. Let's hope the next 90 days brings forth no activity. Thank you Brandon, Tony, and Ian.
The technicians arrived exactly on time and started my home treatment (inside & outside) plan. They were thorough and took time to explain what they were doing (Steve & Anthony). It matched exactly what I was told would happen during my home inspection (by Kyle). Professional service. Walked me through the work…
I had a very positive experience with the team from Urban Desert Pest Control. A thorough inspection with a clear explanation of the recommended work, followed in a timely manner with a treatment process that I feel confident about, and the team did a great job of respecting and cleaning up the property afterwards. Highly recommended.
Alex really cares about making the property owner happy with their service. He is personable, thorough and professional in his job. I would highly recommend him.
Tony was very professional and friendly. He answered all my questions and was respectful of the property. I feel very good about choosing Urban Desert for treating my house for termites. Thank you.
We were very happy with the service received from Urban Desert, from initial call to job completion. They did their best to fit us in even though they seemed to have a full schedule. Estimator and technician were both on time and efficient and thoroughly explained the whole process. Tony and his assistant were…
Loved working with Urban Desert. The owner Brad came out immediately to give us the quote. Best prices and quickest availablity! They were able to come and get the job done and communicated to me throughout. Tony came out to do the job and got it done so quickly. He was friendly and professional. I appreciate the whole experience!
They are very thorough.They did an excellent job and took the time to make sure all my concerns were addressed. Very good communication. Thank you for all your help!
The termite team were friendly, quick and efficient. I would greatly recommend their services!
On time, personable and friendly.
We have used Urban Desert Pest Control regularly since we moved into our house and love the service they provide. We have had no scorpions or roaches for the past 3 years. They are very friendly and priced fairly.
Eric, Ian and Brandon were on site early in the promised window and completed the work in a timely manner. They left the property in good condition. They were friendly, professional, and knowledgeable.
Found some termite tunnels and within a week had Urban Desert Pest Control out to fix my problem. I had General Manager, Darren Stowell do my initial inspection and he was able to provide me an instant, same day quote. Very professional and prompt in my responses. My tech, Tony Hermanowicz and his partner were quick…
Amazing service. I spotted termites and Urban Pest Control-owner, Brad, came out the next morning. The actual service by Tony Hermanowicz, for treating the termites was excellent. He was on time, very quick, friendly and EVEN willing to help me raise the hood on my car. He went beyond and above. I highly recommend Urban Pest Control.
The people that I worked with from Urban Desert were friendly and knowledgeable. I'm happy that I found you.
Erik and team did a great job! Very professional and detail oriented.
I got peace of mind since Urban Desert served my house today. Tony and Ian did a quick and great job for full house termite treatment. They are experienced and professional, explained the whole process and knowledge about termites and were careful while working. I am happy that I made the right choice.
Tony was very thorough, polite and professional!
Tony is terrific! Very careful and super pleasant! Urban Desert has been taking care of our pest control for 6 years. The are always respectful of our property. In 6 years, we've not seen a single bug nor a scorpion or termite in our home. We are very happy with our service.
Tony Hermanowicz was our tech today for termite and ant treatment. He and his teammate were polite, friendly, so quick! Very appreciative of his work today!
Very careful, and through inspection, I don't into the corners. Great. Then prevention, in phases, and (in comparison to Prior job by another company) very thorough, with attention to all the spaces. Can't ask for more.
Very professional and thorough. Quality work and would highly recommend to anyone.
We began our service in January and so far it’s been great. Our technician Nate has been incredibly responsive when we have questions and/or concerns. He’s prompt, curious and extremely thorough when he services our yard. He is an excellent communicator and educator, especially for us as we are fairly new to AZ.
Great experience all around. Very professional employees. Highly recommend!
Urban Desert provided excellent service. From the pre service inspection with Kyle and to termite control service with George and his team; I am extremely happy with the experience and results.
Urban Desert Pest control has been taking care of our house for 10 years. They are kind, friendly, and professional. They communicate well and always show up when they say they will. Crystal and Ian did a great job on our recent Termite Treatment. The owner Brad is truly a hands on, knowledgeable, caring and…
Alex was great!!!
Urban Pest Control is an impressive company that goes above and beyond. Been using them for many years now and they keep getting better! You won’t be disappointed.
This review has two important parts about how excellent Urban Desert Pest Control is...in fact, it might be one of the best companies in the entire world. This is not hyperbole, either. This is the review we had to write when the rats moved in after the termites left: Kaden Hosler, Clifton Williams, and Tanner…
We have been using Urban Desert Pest Control for almost 4 years now and we have be extremely happy with them from day one! From scheduling services to our interactions with technicians. Tony has been our main technician for these 4 years and he has been absolutely great! He does such a good job of remembering our…
So I got termites less than 6 mos after I moved into home that was inspected and no evidence. So I tried to treat them myself. Well that only works on the surface. After coming back from mini vacation and seeing so much activity in my interior/exterior garage and exterior front door area. I had to make the calls to…
They came as a referral from my regular pest control company to treat termites. Steven (owner)quickly answered my call and they responded quickly. Chad, the other owner, came out and gave me a fair quote to treat my entire house so I didn't have to worry about treating the one section where I spotted the termite…
The company quickly responded to my online request for information. The initial inspection was scheduled very timely. Andrew L. did the inspection. He was knowledgeable, and listened to my concerns. He also took the time to explain how termites do what they do and how the chemical works to eliminate them, which was…
Very responsive from the owner Brad right down to the technician Matthew Lane. They were both very professional and responsive and took time out to explain everything from the inspection, what was found and what needed to be done and the price was very fair...good warranty as well. Matthew was very professional…
Matt was on time and highly professional. Definitely recommend this service to everyone.
I have worked with this company a few times lately, and they were able to improve my home to deter unwanted friends. Chad is great to work with, and most recently, Matt Lane completed termite treatment for my property. He was able to answer my questions and complete the work confidently. I would use this company…
Thank you Urban Desert! I love the vibe when you guys take care of my pests. Always on time and never lazy. Matt Lane is who I use there too!
A huge shoutout to Matthew Lane! Matthew took care of our termites over the weekend. Not only was he professional; he went out of his way to communicate with us when he was on his way; arrived and complete. Matthew made sure that everything was clean and explained next steps. I appreciate the professionalism and…
On Sunday afternoon, terminate tubes showed up. Researched reviews on Yelp. Called them on Monday afternoon to schedule a free estimate. I met the owner Brad. Super nice and professional. They where able to fit me into their schedule the next day. My technician was Matt Lane. He was very nice, professional and told…
I highly recommend Urban Desert Pest Control. Brad and Andrew both were awesome in resolving our termite issue. I would use them again in a heartbeat.
There is nothing fun about dealing with Termites, but Urban Pest Control made the whole process simple and easy. We got a quote one day with Brad and were then able to schedule Matt and Tyler to come out two days later. The whole team was professional, communicative, on-time, and very knowledgeable. Excellent service all around!
Matt and Tyler came out to do a termite extermination on my property and they were very professional! They were thorough in their work and you could tell they were very knowledgeable as well. I’ve used Urban Desert before for regular pest treatments and I have never had a bad experience. I will continue to use this…
tl;dr: HIGHLY recommended! A few years ago we used Urban Desert to solve our roach infestation - they did a great job, and the price was excellent. Haven't had any issue with roaches since then! So when we noticed termite activity in our house, we knew who to call! Brad came out for the initial inspection, Steve…
Matt was informative, communicative and efficient. Unprompted, he was also respectful of our masks inside the household. I would do business with this company again. Although for obvious reasons, I hope we don't need to.
Very fast and informative inspection and estimate. Booking was easy and response was fast all workers showed up exactly when they said they would and worked quickly answered all questions and were very professional and cleaned up after them selfs matt lane was great to work with would definitely recommend.
When I noticed termite tubes coming up the foundation into my house, I started to look for a termite service. I called another company first and they wanted to charge me half of the cost of the service even before coming to see the house. Once I called Urban Desert they sounded knowledgeable and they had a no-cost…
Urban Desert Pest Control did an awesome job helping rid me of termites! Andrew and Tyler were timely, fast and professional with attention to detail especially in the garage where it needed more help. Great job guys, thank you!
Brad (the owner) and the rest of the team were awesome. Andrew, who did the treatment was very helpful and professional. Definitely recommend.
I almost never write reviews but this business deserves 5 stars for sure! We have been using urban desert for several months now and they come out every two months to spray for scorpions. If the scorpions come back, they come back as a guarantee! Out of the 20 years living in this neighborhood we've always just…
Had my home treated for termites today. Technician Matt L. was phenomenal. He was personable, respectful, and did an incredible job. I highly recommend Matt and Urban Desert Pest Control!
Extremely happy w the service and timely manner of scheduling appts. Their work was thorough and explained each step to help prevent re occurrence. Special thanks to Damian, Hanna and Jake for observing covid protocols and working around work at home schedules.
Matt was great and I appreciated the short notice treatment and proactive advice. Full treatment warranty with Urban Desert has been a great value. I trust Matt and team with all my termite inspection needs.
I have been using Urban Desert Pest Control for a few months now and they are amazing. Always on time, they treat the problem at the source and are friendly and knowledgeable. My wife and I had termites pop up and Matt came out to give us an estimate to fix the problem right away and was super helpful and…
We have had a wonderful experience with this company, both from the initial inspection through the treatment and follow up. Tremendous customer support, Q&A information, professional and timely service … the complete package. Would not hesitate to recommend them to anyone!
Mike did a great job explaining the treatment and the whole process. Urban Desert is really easy to deal with in every aspect.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 517 | $58–$116 |
| General pest inspection | 503 | $56–$116 |
| Home inspection | 210 | $63–$171 |
| Termite extermination | 182 | $214–$426 |
| Ant extermination | 150 | $71–$186 |
| Spider extermination | 132 | $65–$146 |
| Rodent extermination | 118 | $76–$246 |
| Termite inspection | 112 | $91–$371 |
